This family own and operated business goes above and beyond expectations. We lost my grandfather 11 years ago and used their services and had the same exact experience. Death is never easy on anyone and there is a lot of emotions good and bad tied to death of a loved one. Recently loss my grandmother and I knew they were the first people I would call to start the process of following her wishes to be cremated. Danielle, Hailey, Becca and Trey all made the experience just as comforting as it was with my grandfather. They explained thoroughly the process in detail as well as reinsured and updated when my grandmother arrived to their facility safely. They brought calm and peace to what is probably the toughest time for me personally given my grandmother was like a mother to me. This team and business respects people from all walks of life along with their customers beliefs in culture or spirit working collectively with your family to carry out any wishes your loved one had. Obviously there are some protocols that they have to oblige to during the pandemic but never less did it take away from great service they provide. Im truly thankful for them, their professionalism, guidance, respect and honor goes above and beyond any expectations you would have. Its with my highest recommendation that this family owned business is your FIRST and only choice for your family member or loved one. The CABAN OHANA thanks you from the bottom of our heart and gives you our fondest aloha! read more

Had the most disturbing experience with this organization and their partnership with Tulip Cremations. Even after getting confirmation for pick-up from Tulip, BACS had no record of our pick-up appointment. I had an email confirming time and location and a follow-up email that said the crematory requested to push back an hour for pick up, yet they had no record of our pick up appointment. They blamed Tulip and was dismissive about the lack of communication and said it wasn't their fault. They should work with their partners to have a better process as this type of service is a sensitive time for families. The anger and dismissive attitude without acknowledging the experience of someone picking up a loved one is disturbing. Although I was able to get the remains of my loved one, it has been a very disturbing experience from both Tulip and Bay Area Crematory Society/A Bay Area Crematory. The experience really highlights the industries push to make money off of the deceased without care or concern. read more

To make a long story short my Dad passed away March 17, 2020. My parents had always talked about when my Dad passed he wanted to cremated, so she found this place in Stockton on April 9, 2020 we went to pick up my Dad's remains my Mom lost her ID so they would not release the remains to her so she use my ID I got out the car to sign the release then my sister got out the car also I had my 9 month with me. We walked in the door and yelled at because its too many of us in the building it was 4 people ! I understand this virus is going on we all are unsure how to handle it or understand it. The owner also came out and yelled at my Mom with anger saying we should have been corrected when we walked through the door. A Bay Area Crematory has definitely made this a HORRIBLE experience for my family ! read more

We were referred to BACS by our good friend and neighbor. It's difficult to find anything positive during such a devastating time. However, BACS helped guide us through making my Dad's final arrangements in such a thoughtful and caring way, and at the same time everyone was so professional. Clint was amazing. He answered all of my questions, making me feel at ease with every phone conversation. Highly recommend. read more

I was referred to this company by my cousin who has used them several times in the past. The service was great. We were helped by a gentleman by the name of Clint, who I have to say made everything happen so smoothly. It was such a hard time for my family and I must say Clint made all of the many arrangements in a very timely manner, with very little of going back and forth. He was very compassionate and explained how the process was going to be covering every little detail possible. read more

I learned about BACFS while my dad was at the VA hospital. They were very helpful at a most difficult time for our family. We worked with the Stockton office, and our representative even visited my home in the Bay Area (because that was more convenient for me). The visit was just what I needed: compassionate, informative, detailed, and helpful in every sense of the word. At every step, I always felt that my interests (including cost considerations) were paramount, and that whatever my question or need, responsive and reliable answers were always available. The staff was prompt, effective, kind, and courteous at all times. There was one minor mistake made (with some paperwork), but when I called to inquire about it I got a forthright explanation and quick effort to fix the problem. I couldn't expect more. Furthermore, BACFS was extremely helpful in suggesting an appropriate and affordable location for my dad's service AND in arranging for military honors. This was in stark contrast to another memorial park (where we already had property purchased) who quoted prices 3-4 times higher and was relentless in pursuing fees for every tiny thing. BACFS ended up performing all the same services and more without a quibble. I would recommend this firm highly. read more

First off I would like to say that I have dealt with a number of situations in helping other make arrangements with funeral homes for the loss of a loved one. A Bay Area Crematory was OUTSTANDING in helping my wife and I prepare my mother in-law for cremation. She passed in a hospital that was over 100 miles from Stockton and arranged her remains to be transported and cremated quickly and efficiently (I hope the verbiage used doesn't sound heartless but I can't describe it any other way). Debbie Nolt was the individual who assisted us and did an amazing job, AND did it with the utmost respect and professionalism. She treated us as if she felt our loss and was very informative and quick to work out all the details. During times of pain and sorrow when you lose a loved one, it is difficult to do the business you need to do, just know if you need help, A Bay Area Crematory is definitely is well worth contacting read more

Death is never easy and making preparations is even tougher. Bay Area Cremation Society goes above and beyond the call of duty. This family owned and operated business takes care of everything for you down to the minor details. The professionalism and care that they give to you, and to your loved ones is nothing short of amazing. They made it calm and peaceful for us to be able to put our Grandmother to rest. Thank You, Danielle, Hailey, Becca, and Trey, our Caban Ohana is so Thankful for everything! read more

The unthinkable for any parent to endure is the sudden & unexpected loss of a child and then the immediate need to make final arrangements for your loved one, in my case my first born Son only 44yrs old, it is unbearable to even consider when all you really want is to be alone and cry. My Son had always expressed should he pass he preferred creamation. So I began my search with a phone directory to find one that would accommodated my simple needs without the sales pitch for plaques, urns, etc., those desisions too much to bear, the results were such I wondered was I loosing it as it seemed either they couldn't understand why ??? I wanted very little in re: of frills or type of container for his final resting place or that blatantly expressed no tact when giving me price information details. All I was left with was did anyone hear me say it was MY SON ! I then went online the next day hoping for better results since the calls had all left me more angry, confused & even hurt to feel how heartless some could be, stranger or not no one deserves that during the most difficult times for desisions. I found this agency and as my Son was lying in San Francisco wanted somewhere closer to home to pick up his remains. I believe I sent email then they called me or I called them honestly can't remember however the voice on the phone as I tried to convey my needs was so absolutely calming, compassionate & patient almost loving as it were allowing me the relief to know my search was done. Danielle took me through the process starting with her personal condolance telling me he was a beautiful man which he was. Along the journey with emails, document signing, changes of indecision including last minute ones totally assured me I had chosen the right place. There were no hidden fees, was able to pay coroner services through them all helping me cope. Other staff members I spoke with Nadine of whom I also recieved same heart-warming and comfort and upon day to recieve remains my experience with Debbie for which I had anticipated a total meltdown from the overwhelming anxiety I was feeling ultimately left me leaving with my Son never having to ask the question did someone tell him I loved him with all my heart as I requested within one of our previous correspondences. I also would like to mention though the external building industrial the internal was surprisingly quite a comfortable and inspiring atmosphere and would like to express my Sincere gratitude to everyone there for your stellar skills of service to and for those of us raw in grief. I give this company the highest of recommendations to anyone needing during such heartbreaking times LESS GRIEF and more at peace, as I'm sure my Son Hank Louis Hoffman now rest with. 08/26/1973 to 09/19/2017. Sincerely, Barbara Hoffman Faccini read more

So my father passed unexpectedly and I had very little time to work with Bay Area Cremation handled most all my family needs last minute as far as arrangements go. I'm very satisfied with the handling of my loved one. I would highly recommend this company. There staff is kind and professional. I couldn't really ask for better service. I hope I don't have to use them anytime soon but I feel better knowing if I do need their services I know who to go through! Thanks again guys! read more

DO NOT USE THIS SERVICE!!!!! I am going to be filing a complaint with the California State Board of Funeral Directors over this matter. Though I do not want to disclose a lot of details because this is a public review site I can tell you that I will NEVER EVER use this service again. They have taken my family for a ride and done nothing but take our money. My family member died in the area, but unfortunately we live out of state, and it seems like since we aren't there to control anything personally and opted for the lowest cost disposition of direct cremation, they just don't care. I tried looking up more reviews but all I saw really was the one on this site. My experience has been a nightmare. Don't let this happen to you. read more

Bay Area Cremation & Funeral Services (BAC&FS) handled arrangements for my family. They did a great job! Prior to hiring BAC&FS, I call around the bay area (such as Oakland, San Mateo, San Francisco, Pleasanton, and Livermore) to research on services and cost of mortuaries. I know money is the last thing to be worried about especially during a time of loss. However, I had dealt with mortuaries that provided bad service and were dishonest with the costs. When I talked to BAC&FS, they were up front and honest with their services and costs. People at BAC&FS were not only professional and nice but handled everything in an understanding, patient, and supportive way. They took the time to work with me and made all the necessary accommodations to ensure everything was handled right. Lori and Clint were my point of contacts. They were amazing and I would recommend Bay Area Cremation & Funeral Services in Stockton, CA. read more