Dr Mandel performed cataract surgery and multifocal lens implants on each of my eyes. He is an…read moreexcellent surgeon and has kind, compassionate nurses and staff. Also both supporting Drs were professional, kind and took the time to explain/ answer questions. On my left eye, it took three days before the blurring cleared up and after that I was so happy to see everything in high definition! For my right eye, after the surgery I could see very clearly and I was amazed that it was so instantaneous that I could see in high definition after surgery, although I had some swelling which gradually subsided. It's been about a month since my eye operation and implants, and I am thrilled that I could see so clearly and can drive again!!! I don't think I'll need glasses but I'll wait a little more as I'm sure my eyes are still adjusting. Thank you Dr Mandel and staff!

I had a successful Lasik operation done by Dr.Mandel. The operation site along with the staff in…read moreSaratoga offered professional, caring and dedicated service. It might feel a bit rushy as they have other patients scheduled on same date but they get the job done. The cost was affordable and the caring package was detailed. Points to improve include 1) provide more clear, up-to-date, on time instructions, 2) the Castro Valley Lasik specialist often doesn't pick up call, 3) less rush patients on site and remind patients more on what to do, to bring, and to keep on the surgery date. 4) provide receipts for payments on time.

I have called Bay Area Retina Associates on Friday evening, past working hours with a concern about…read moremy retina , worried about detachment. I received a callback at 8:15am next day (Saturday) and was offered two appointments, Saturday at 11 and Sunday morning if not able to make it on Saturday. Wonderful response time and able to take patients on urgent basis on the weekend.

Without warning, we were taken in for an eye exam after waiting for 1h and 20 min from our…read morescheduled appt. It would be nice if the office staff had the decency to warn us about the delay. Such a waste of time. We were also not the only ones delayed.

I had a great experience at Eye Specialties with Dr. Nisreen Kothari! She was professional,…read moreattentive, and did an excellent job addressing my eye issues. The staff was friendly and welcoming, and the wait time was very reasonable. Everything felt smooth and well-organized. Highly recommend

Honestly I was hoping to make this my new eye doctors, but I've left messages and been calling for…read morea week, and haven't been able to reach a person nor have I gotten a return call. Maybe they aren't taking new patients, but in that case, it would be super nice to just say so in the outgoing message.

I was sad to leave Family Focus Optometry because my vision coverage changed within my company but…read moreI was equally as pleased when visiting Dr. Neishi and his assistant for the first time. Sadly, I forget his assistant's name, despite talking to her several times and we also share the same birthday. But we had a good laugh when I first went in because I handed her my paperwork, which I unfortunately forgot to fill out. But afterwards everything went smooth and efficiently. They were able to order me some custom lenses which came in within 1.5 weeks and when I finally decided on the color I received my actual pair within the next few days. Communication was great and while I hear that Dr. Neishi may be retiring next year I certainly hope it's not true.

Very pro. Been going for almost 10 years, and no issues with any appointments or getting new…read moreglasses. Amazing front desk support too!

I have been going here for 10+ years. After some retirements, they now have new eye doctors, and I…read moream still very pleased. Staff is friendly, and it is easy to get an appointment.

Great surgeons and facility. State of the art, high tech, and clean.read more

I couldn't be more pleased with the care my father received from Dr. Albracht. She corrected the…read moreproblem with his eye in the most professional and caring way. He walked out of the procedure and said, "It's a miracle. . .I can see for the first time in years." He now reads the small print in the phone book! I have been seeing her for years and knew she would take great care of my father. I would recommend Dr. Albracht to everyone.

Dr. Albrecht did cataract operation for both my eyes last year, about one month apart. The…read moreprocedure itself was essentially painless. With medical eyedrops before and after the surgery, recovery was complete with no complication at all. I was nearsighted with stigmatism, wearing thick lens all my adult life. After the surgery, I have 20/20 vision and no longer need to wear glasses for driving. However, I do wear a pair of bifocals, primarily for reading. At my 6-month return check-up, Dr. Albrecht found some "stuff" as normal reactions to the operation (which didn't seem to bother me at all.) I had to go back to have them cleaned up by laser which took less than 5 minutes for each eye. I am very pleased with the overall result and the thoroughness of Dr. Albrecht.

Dr. Batra literally saved my life no cap he is awesome! Check out his practice. He has eye exams in…read moredifferent language symbols and we love an inclusive king. Office is super tattoo friendly all his staff is diverse and very chill.

I went last month to see Dr. Bhatra. I waited in the patient room for 20 minutes and when I was…read morecalled in I could see several people in other rooms waiting in chairs. Dr. Bhatra rushed thru my appointment and when I asked him to repeat something he huffed and puffed. I think I will find a better more caring Doctor. Our eyes are very precious and dont want to leave it in the hands of a rushed and impatient doctor.

This was my first visit since I decided to continue seeing the optometrist who had been working…read morepart time at another office. I am comfortable with Dr. Nguyen who is both professional and personable. She explains things clearly and kindly and makes sure I understand my complete eye health. The office staff are also professional, competent and kind. I am impressed with the cleanliness, orderliness, and feel that they all work to keep their patients feeling safe and taken care of. I highly recommend them.

Medical staff excellent, Back office/Front desk horrible. Poor Customer service..Rihanna/Susie need…read moreto be trained on dealing with patients. Training helps staff communicate with clarity and empathy. With the lack of experience leaves the patient confused and frustrated. Beware if you choose this Institute. They demand full payment up front before your surgery.