I was sad to leave Family Focus Optometry because my vision coverage changed within my company but I was equally as pleased when visiting Dr. Neishi and his assistant for the first time. Sadly, I forget his assistant's name, despite talking to her several times and we also share the same birthday. But we had a good laugh when I first went in because I handed her my paperwork, which I unfortunately forgot to fill out. But afterwards everything went smooth and efficiently. They were able to order me some custom lenses which came in within 1.5 weeks and when I finally decided on the color I received my actual pair within the next few days. Communication was great and while I hear that Dr. Neishi may be retiring next year I certainly hope it's not true. read more

Very pro. Been going for almost 10 years, and no issues with any appointments or getting new glasses. Amazing front desk support too!

I miss going to Dr. Neishi office. He takes so much care and time for every patient. Every other place I went since (moved to NY) has taken only 5 minutes or tried to upsell me on their products in a very scamming way. Although I live in NY now, I still plan to go to Dr. Neishi when I head home for the holidays for my annual and contact lense exam. Highly recommended if you want a legit doctor! Also the staff is very friendly! read more

I've been going to Dr. Neishi's office for over 20 years, his practice has always been top notch. He is very thorough in his explanations, and their staff has great customer service. Highly recommend. read more

I just spoke to Elvie for the first time. I need an opthomalogist actually, but she graciously gave the number of two in my area. She didn't have to help me but she did. I will definitely go to their office when I need an optometrist appointment. read more

One time, I experienced pain in my left eye, so I called and was seen right away. Turns out I had a scratched cornea plus possible infection. Dr. Neishi didn't charge me for the emergency visit, and redirected me to a specialist. Dr. Neishi was also the only optometrist (of many) to inform me that my astigmatism wasn't that bad, and that I could probably get away with wearing normal contact lenses instead of paying extra to unnecessarily correct my astigmatism. I have been wearing normal contact lenses since without compromising my vision and discomfort. I do not live near San Leandro anymore, and have been to other local optometrists for sake of convenience. All of them have higher copay costs, especially for contact lens consultation, and tell me I need to correct my astigmatism. As soon as I tell them I am aware that my astigmatism is not that severe, they quickly concede. It's been awhile and I need a honest medical assessment of my eye health, so I will make the trip to San Leandro to visit Dr. Neishi. read more

I almost dont want to write a review, because i dont want people to find out and then it'll be hella hard for me to make na appointment. but thats not fair. lol. so yes, i came here for the first time a couple weeks ago. Dr. Neishi is nice, so are the receptionists up front. The examination is very very thorough. and he gives you helpful tips and answers all your questions. Much better than Kaiser, where my exam is lke 15 minutes and its not very thorough then when picking out your glasses, the receptionist comes over and helps you out. and they carry a variety of frames. and if they dont, u can look at the books and they can order it for you. then everything is ready for pick up in about 1 week.... gonna pick up my glasses tomorrow!!! exciteddddddddddddd read more

As a dentist, I can appreciate professional health care services from both sides. Dr. Neishi is the epitome of professionalism, knowledge and care. He is very efficient and I appreciate that I can receive great service and care and not be sold unnecessary services just to raise fees. It is without reservation I recommend Dr. Neishi and his staff. read more

Dr. Neishi is very thourough in his exam and very quick too! I come back to this place often because they accept my insurance- but mostly because I trust his advices and he has a variety of cute glasses to offer. I spent about an hour here because I had such a hard time deciding between which glasses I should go with. The receptionist is fun and their overall service is wonderful. They are attentive and follow up appropriately. I don't think I ever had an optometrist that I liked before- but now I do! read more

This has been my optomerist for over 4 years now. Dr. Neishi is very pleasant to me as a patient. The office is very comfortable and the staff is very professional and friendly. Dr. Neishi's exams are very thorough and I've never felt rushed...probably because they don't triple book like my old optomerist did. They accept VSP. I highly recommend this office. read more

I had a really good experience here. Elvie at the front desk was extremely courteous and helpful in scheduling an appointment and helping me pick out frames. She was also very thorough in understanding my insurance policy and advised that I actually had coverage for two frames, something I had missed in reading up on my own coverage on my insurance's website. Dr. Neishi was professional and thorough, and I didn't feel the same kind of "rush" that I've felt in other offices where it seems like the doctor is just going through the motions. Thank you Dr. Neishi and Elvie for making this experience stress-free! read more

Great optometrist!!! Very nice and thorough with eye examinations!!! Would definitely recommend this place to people looking for a new optometrist. read more

I needed to get my eyes checked and saw that Dr. Neishi was highly rated on YELP. This is one of those occassions where I'm really thankful to have YELP as a resource. This office was very professional, thorough and efficient. The topper is that they are much closer to where I live than my old optometrist. I look forward to being a patient of Dr. Neishi for years to come! read more

My husband and I have been going to Dr. Neishi for so long, I can't remember when we first started, but I know it has been at least 6 years. They are very friendly there and the exams are very thorough. When I found out I had diabetes, my exam was even more involved as Dr. Neishi really stays on top of checking my eye pressure and retinas. Dr. Neishi and staff are very patient and don't try to rush patients like I have seen other offices do. Whenever we've has regular check ups or when we've needed to be seen for emergencies (like my daughter knocking off my glasses and breaking them), we've felt very welcome and have received excellent service. The only thing to watch for is when you are looking for their address, they are in a shopping center, not on the street. I remember trying to locate them years ago and I kept looking on the street opposite until we realized they were in the Lucky's shopping center....big letters that say "Optometrist". If you're wearing your glasses, you won't miss it. And if you need glasses, it's still big enough letters that you won't miss it! I highly recommend. read more

I had LASIK surgery 1 year ago and I needed a new optometrist since I was working and no longer under my parent's health plan. I have been a Kaiser patient for 13 years so picking my own optometrist was something that was new for me. I was not disappointed. Since I was used to Kaiser, the fancy equipment that looked like it came out of Star Wars, and the hospital setting, my first impression of the place was a bit tacky. It felt strange that an optometrist would be in the middle of a shopping center and not a medical building. Don't let that fool you. The exam was extremely thorough. I went through a series of tests and different machines, some which were scary like the one Dr. Neishi used which looked like night vision goggles the military wears. Had 2 different eye drops placed on me and my eye pressures checked without that annoying puff of air into your eyes. I also sat through an apparatus with one of those jeopardy buttons that checked your peripheral vision. It was reminiscent of those old Atari videogames. My whole exam took over 45 minutes and that is for somebody who doesn't need glasses or contacts! At Kaiser, I was in and out with my glasses AND contacts prescription in less than 15 minutes! The best part was the receptionist (Susan) was very friendly and helpful. She contacted my insurance and explained to me that my insurance was eligible. I did not have to get a receipt and apply for a reimbursement. Other places I talked to required me to do it because the office was too lazy to send the claims to the insurance companies themselves. One word of advice, make sure you bring sunglasses and don't plan on going shopping afterwards because you will have your pupils dilated. I came into Dr. Neishi's office with 20/15 vision which is better than 20/20. By the time I left, I was so blind I was looking at women's workout clothes at the Nike store and didn't even know it...that is until I had people giving me weird looks! read more

I have known Dr. Neishi for many years and he has never wavered from paying attention to every detail when it comes to the health of my eyes and my visual acuity. I trust him implicitly and am extremely glad that he is my optometrist. read more

I chose Dr. Neishi based on the reviews that I saw on yelp, for my young son. The reviews all seemed to say how nice he was but I guess I should have checked the dates! This was my sons first eye exam , I expected Dr. Neishi to be kid friendly and understand that if you say that you are a specialist for children ages 3-5 that you would have the energy and patience to work with them. He had neither one! We only got through half of the exam before I had to physically take my son out of the chair because of the lack of patience Dr. Neishi had with him. When I asked about the exam result up until that point , (because I could not put my son through anymore) I was told that he would "give me his best guess on the prescription ", which was totally unprofessional. As a mother I do NOT this doctor! read more

Awful. I came here because of the good Yelp reviews and I was VERY disappointed. Dr Neishi did not explain anything he was doing. He wasn't even friendly. I don't think he smiled one else nor introduced himself. I came here because I have trouble seeing at night while driving. I told him this, he said and I quote, " are you sure your windshield isn't dirty?" Are you kidding me?! I had no idea I had received such a terrible, inaccurate prescription until I had my eyes rechecked. His exam was my very first -- ever. I was very trusting as he was the "expert". He did not take my concerns seriously. He told me I didn't really need glasses but I could order them if I wanted. I went A YEAR of squinting and headaches with difficulty seeing at night because he wasn't able to properly prescribe my glasses. The ones he gave me made me dizzy and hurt my eyes. I thought this was normal, because I wasn't used to them. I will NEVER return to this optometrist. He doesn't know what he is doing. read more

Dr. Neishi is fabulous! He has been my eye doctor for more than 10 years. I had secondary glaucoma that blinded me temporarily when I was a teenager from taking a whiffle ball to the eye (yes that happened) and it has to be watched as I grow older. Dr. Neishi is thorough, professional, and I never have to wait long for an appointment. He is one of those things in life that you don't have to worry about or second guess. I'll be his patient until he retires...hopefully a very, very old man! read more

I have used Dr Neishi for at least 10+ years, and even after moving across the bay two years ago, I still come to see him, he is professional and very detailed. I've always used my insurance, and always purchased contacts, this year after having my last set of glasses for nearly 5 years and my vision changing, I needed a new pair, I picked a pair of designer Marc Jacobs and was prepared to spend a lot more than what he charged, his prices are more than fair. I support small businesses, so will always come back to Dr Neishi. read more

I've gone to Dr. Neishi for over ten years now. He is thorough, kind, and up on all the latest research and contact lens technology. He's wonderful about fitting you in on the same day if you have an emergency. I was especially grateful when he fixed my elderly mother's glasses for her (no charge!) on very little notice. I recommend him wholeheartedly. read more

January 2011 - I found Dr. Neishi on the internet. I would rate him with an A+. He is truly a professional, provides a comprehensive exam and values the service he provides. I highly recommend him for vision care. His receptionist is also very friendly and kind. Thank you. Diana read more

Dr. Neishi was very thorough - I really appreciate that he has an alternative eye pressure test that doesn't involve the air puff. The receptionist was very friendly, and they didn't try to upsell me expensive frames - this is the first optometrist I've been to that had cute glasses available for under the insurance cap. I'll definitely be going back. read more