I stay at many corporate chain hotels regularly for work and must say this was the best breakfast buffet experience I've had anywhere in the US. It was not the food or the selection but the amazing attitude of the staff that made a huge difference.
Brandy and Radika greeted me with genuine smiles informing of options to either order off the menu or go go for the breakfast bar. They added I could order a custom omelette as part of the buffet - sold! Ordered a Veggie Omelette with Cheese and made a plate of croissant, fresh fruit, cheese, bacon and yogurt.
Radika and Brandy both regularly stopped by each and every guest's tables, thanked for being a hotel guest, provided information about dining and other hotel services, and thanked for visiting. This is the wonderful service-minded attitude we all missed since Covid that needs to come back in hotels and restaurants. These ladies are exemplary and must be praised by Hilton for making our stay a memorable and pleasant experience. High five! read more