They are friendly on the surface. There was problems with getting a real cost for what was being done. There is pressure to come back for visits every week. When I when on vacation, and had time to think about my experience, and decided not to return. This was in late April. I just got a bill in the mail. This business is not to be trusted. read more

Great clinic! Late review! Been a patient here since the fall of 2021! After relocating from North Seattle, I had a fav old School chiropractor there. So I was really worried about finding a good chiropractor! Only con: adjustments are in an open setting and you don't always get the same chiropractor. Not really enough to do a 4 star, just want to warn for those that wouldn't prefer! I was very impressed with the front desk and the new patient consult. Their technology for the x-ray is awesome! Wild to see how the spine (bad) looks on such a large screen. I'm sure this is typical these days, not used to it of course with my old chiropractor! Haha Overall I really like this clinic and the staff. Unfortunately one of my fav providers left, it's ok though, because I really do like my adjustments by doc Jeff. He's really kind, listens and I feel brand new when I leave! It's not too often I get doc Brian (owner), but when I do he is amazing! His adjustments are so second nature to him, like breast hunt! Haha - He seamlessly does them almost to perfection! I do maintenance only, not the corrective plan they prefer (my opinion) patients to do. Only because even with insurance, it's costly. Though they are flexible with payment arrangements though. If you need a new chiropractor or new to the area like I was when I started, definitely give Bay a try! Oh and they also have a massage therapist there, which is awesome, but the therapist isn't contracted with my plan unfortunately so I've never tried it. read more

They prod their patients through like cattle with a one size fits all approach to care. They milk your insurance for every penny, and as soon as those benefits run out, you're miraculously healed. Don't let the smooth talker fool you with the care plan they push, which, if you go with a spouse or friend and compare notes, it's the same exact adjustments, in the same exact order, every single time - and they have the schedule set out for 6 months, and it does not alter for any potential healing that may occur ahead of schedule, it only alters (ceases) when your benefits run out. It's a sham, and a disgrace to the chiropractic community. They'll know your benefits better than your body, and your care isn't a priority over their bottom line. read more

Ambulance chasers!!!! DO NOT GO HERE! They will take your money. I did not get quality care. I go to a much better chiropractor now and he told me Bay Center has a terrible reputation. They do not provide patients with comprehensive care but rather they do the bare minimum and charge an arm and a leg. STAY AWAY! read more

bay Center Chiro has such a friendly vibe, i always feel welcome when I come in. I Got rear ended a few weeks ago unfortunately and I came here with my boyfriend. The staff is helpful and knowledgeable, always upbeat and that just makes for a comfortable environment. One thing I really appreciate is the fact that when someone walks into your place of business, the front desk person takes their temp immediately so they know if they' have a fever or not. I also see TONS of disinfecting happening. Anytime someone uses the restroom, staff is going in after and disinfecting. Same with adjustments, after each person the whole table gets disinfected. This place CARES about your health and wellbeing. And obviously, they are great at their job too lol. Y'all are like miracle workers cracking everyone back into shape! THANK YOU! read more

Bay Center Chiropractor is where you need to be, yesterday. This place is absolutely amazing and the staff is so down to earth and much like a family. They are easy to talk to, they listen to you, they care about your concerns and they love when their clients are invested in their health. Each Dr. has a different level of firmness in their practice but each is so willing to listen to your concerns. The massage therapists all very relaxed and love to get to know you! I've absolutely loved my time here and I look forward to my continued care by this team. read more

I have been going to Bay Center for almost five months. I walked in there with a back and neck that were just not functioning because of a car accident. They are friendly, nice, attentive and know what they're doing. I would recommend this place over any other chiropractor! read more

I'm so thankful that I was sent over to Bay Center Chiropractic after my car accident. The customer service I have received has been top notch. From the time I arrived everything was very systematic and I could tell that this office was a very well oiled machine. I was educated on my injury and was shown by X-rays what was going on with my neck and back. It's been about a month since my accident and my pain has subsided a lot! I highly recommend them for any of your chiropractic needs but especially if you have been in a collision:) read more

If I could give zero stars I would. I went in with sciatic nerve pain and left crippled with pain, numerous er visits and in need of expedited back surgery. read more

These people are con artists! My wife was injured in a car accident & referred to this center. The first tip off that something wasn't right was the neck x-ray they performed, which was manipulated in a way to alter result. Next when my wife was made worse by the manipulation's, they stated that couldn't be true. Then when we told them we wouldn't be making any more appointments, they tried to bully and threaten my wife. They have a system that drains your PIP insurance, and even though they were fully paid by this insurance, after we stopped going they reported my wife to collections for 1,200$ that she did not owe them. Avoid this place like the plague read more

Dr. Brian and his staff have been nothing but Amazing!! If you have the opportunity to get an adjustment do it. It's been a miracle before my eyes to have such devotion and care from the staff. I am always greeted and welcomed with open arms. The massage therapists are great, all of them are uniquely talented. Try cupping!! I didn't have to take a Tylenol for days after I got cupping done. I could feel the toxins released from my body and there are no words to describe how uplifting this place has been for me. Dr. Brian has encouraged me to be more mindful of taking care of my health in a more natural way than I ever could have imagined. I am beyond thankful for stumbling across this chiropractic care center. I would encourage anyone who reads this to know how down to earth all of the staff are. If you need to take care of your health, go to Bay Center chiropractic. read more

Before I tell my story, I want to clarify: the only good thing about this place is Kristen and the massage therapy. Those ladies are the sweetest, most hardworking girls. They do a fantastic job and I felt more relief after one visit for massage than 4 for chiropractic. Kristen was the only front desk girl who put us before her personal matters. We appreciated you guys. I started going to Bay Center after a car accident left me with some neck and back pain. I was told that the initial exam would be free, and that they would continue to bill my auto insurance PIP claim for the appointments. All was fine and well, except that they asked me to come in 4 times per week, and twice per week for massage therapy. I'd never been to a Chiropractor before, so I didn't know what to expect, or what was considered normal visitation frequency. But I did know that I don't have the time to spend 4 times a week going to the Chiropractor. I also know that professionalism doesn't mean making clients wait until after your gossip or excessive personal phone calls. I'm a very patient person, but that doesn't mean I want to go in and have to wait for you to finish a non-work related conversation before you even so much as acknowledge my existence. I've waited as long as 5 minutes to be assisted. Anyway, I continued my visits as normal, but dreaded having to cancel because I didn't want to deal with the push back from the front desk. They made it seem like the end of the world. I only have 4 days of the week that I can make any appointments, they knew it by then, and still pushed and pushed for me to schedule another appointment. I got the paperwork from our insurance company letting us know that payments had been made to Bay Center, and each appointment was over $200. And the exam they said would be free was billed to the insurance as well. Over $500. This all looked sketchy to me, but, again, I was new to chiropractic and assumed it was normal. We finally decided to get an attorney for our auto claim, and while he was gathering basic information he actually gasped when I told him who my Chiropractor was. Turns out they are well known amongst attorneys and have been investigated multiple times for over treating, which makes it difficult for any case because the insane bills have to be justified. At any other Chiropractor, bills might total $6000 in 6 months to a year, depending on the frequency (1-2 times/week average, 3 tops costing $50- $150/appointment), and we were already over $8000 in barely 2 months. If average is only $6000 and in 3-6 times the amount of time I'd been at Bay Center, good luck justifying our outrageous bill to a jury. The game is this: get as many treatments in as possible as fast as they can and bill the sh!t out of PIP until red flags are raised and PIP refuses to pay anymore. Which can happen when you over treat. Our attorney almost refused to work with us because he didn't want to represent someone going to Bay Center. If that doesn't raise a red flag in itself, I don't know what would... They also hire a company called Car Accident Angels. If you ever hear that name on the phone, hang up. They spend big money to have these people hover over a police scanner and cold call people to convince them to sign up at Bay Center. I decided to call in and cancel my appointments--all of them--and, once again, all of the uncomfortable push back. They even told me that my lawyer would recommend I don't miss my appointments. Pretty sure I've already received six months worth of chiropractic in less than two, but with hardly any results. If you made it through this novel, bottom line is beware of this place. If ANYONE refers you to them, just run like hell. read more

Not only do they push more appointments on you so they make more money, but they made it a real hassle to even get a note for a ball chair at work;which I never got anyways. I'm done going there. I would definitely recommend finding any chiropractor besides this one. read more

After a less than stellar first visit (which no one conveniently bothered to ask for a review then), my follow up went well. But I will review both appts. I met dr Brian at lake fest, and he suggested I come in for an eval. After hearing that he had over 20 yrs of experience and that he treats several other dentists, he convinced me to come in. I was looking forward to working w him. Bc we weren't in the office, they gave me an appt card, and wrote my appt in a ledger. When I arrived several days later, it was obvious that no one ever bothered to put my appt into the computer, bc the manager said I didn't make it into the schedule. But I sat there for a while, and they worked me in. I met with dr Brian again, then he dumped me off on his associate. Not what I expected or wanted. I had chosen to come here, As opposed to the chiropractor next door to my office, solely bc I was impressed with him and wanted to work him. But bc I have been an associate myself in the past, and understand how challenging that can be, I went along w it and thought I would give the other gentleman a chance. Many people would not have returned after this, but unfortunately I have seen these things happen in my own office so I was cool about it. I liked the associate, and I agreed to return to review my X-rays. Not quite sure why he couldn't review them w me that day, as it appears they have digital radiography, and he only took three films. Next appt, I was five mins late, they were cool about it, and were expecting me. I reviewed my X-rays, my diagnosis was simple. I agreed to begin treatment there, had my first ever adjustment. I was pleased, and plan to return and keep working w him. Can't remember his name. Wish he would tuck his shirt in, he would look so much more presentable and professional, but I didn't have the gusto to say that in person! Final thought: I wish the process of going to a chiropractor had been explained in more detail. I had no clue that he would want to see me every couple of days for more adjustments. That doesn't work w my schedule. Fortunately, they are open on Saturday's. Final verdict: give them a try! read more

Dr. Brian seemed nice enough, however I felt like a walking checkbook. Every time I went in there it was constantly about making the NEXT appointment, and oh Lordy... Don't miss one... I have actually stopped going there. However, one of the massage therapist Jaclyn deserves 5 stars!! She's amazing and puts you quite at ease, and really knows what she is doing. Definitely one thing I will really miss about going there. read more

I came here after being rear ended by an 8,000 lb truck at 60 mph last April. I was in a lot of pain, and couldn't walk or stand upright for more than a few minutes. Brian took some x-rays, showed how my spine was not aligned, and then explained the process for getting it back into place. For the past 6 months I have been going in 3-4 times a week, doing all of the therapy that Brian and Jared prescribed. I'm now at the end of my treatment and I feel great. The x-rays of my spine show a perfect alignment, and I can jog and workout without being in pain. I think most people think chiropractors are a quick fix. They crack your back, wave a magic wand, and your healed. That's not the case, you have to make a solid effort and put in some work to floral yourself. Brian and Jared just give you the tools to do this. Thanks for everything guys! read more

I was referred here by Sound Providers Group after an auto accident left me with soreness/stiffness in my neck and back. I had never been to a Chiro before so I didn't really know what to expect but I'm so glad I listened to my intuition and got the heck out of this place after only two visits. The first visit was OK but nothing special. They did an assessment and x rays and then I scheduled a follow-up to go over their findings. I thought it was weird that they had a big open room with the Chiro beds lined up but again, I had never been to a Chiro office before so I wasn't sure what to expect. During my follow-up visit is when my spider senses really started to go off. There were people all lined up on the beds getting adjusted like they were on an assembly line. During my consult/treatment plan discussion, I was never asked how I felt about that treatment plan and it was just dictated to me. 3 adjustments/week and 2 massages/week. That seemed like overkill to me and I'm a big proponent of having a doctor who includes me in the treatment plan since, after all, this is MY body and MY health and I have a pretty good idea of what I want out of my care. When I asked if I could get a referral to go to my own massage therapist instead of their in-house people, Dr. Brian gave me a lot of pushback and it was like pulling teeth to get him to even write a referral for 6 massages total. I explained that the bodywork my massage therapist does on me is excellent and that he knows my body really well because he was my ashtanga yoga instructor and that was still met with the answer I continually heard from him: "I've been doing this for over 25 years..." I also asked for a referral for acupuncture (which has also been part of my health care for over 6 months now) and he told me that my acupuncturist would have to look at my diagnosis, read my chart, and then write-up a treatment plan for me so he could read it and THEN he would consider writing the referral. My only regret before leaving to Bay Center is that I did let Dr. Brian put his hands on me and do an adjustment before I left my second visit. He did the old school big adjustments on my neck and hips which, to me, felt like they would end up doing more damage than good. I consulted a few Chiro friends who live out of state along with a DO student in her final semester to get some advice and bounce my feelings off of them and determined that this was not the type of treatment that was going to work me. The frequency of visits prescribed, reluctance to allow me to see my own people for massage/acu, and the assembly-line feel of this place prompted me to cancel my future appointments. It became apparent that this place is really only in it for the claim money and I'm glad I listened to my gut and advocated for myself. I switched to a different Chiro and my experience has been the exact opposite of that at Bay Center. My new Dr. had no issues with writing me referrals for massage/acu and I felt like his assessment of my injuries was much more in-depth and personalized and I'll be able to visit 1-2 times/week. Honestly, if I could give zero stars to Bay Center, I would. My advice to anyone who is in need of any type of treatment at any place, is to listen to your intuition and never stop advocating for yourself. Ask questions, get second opinions, and don't let someone push you around by telling you how much experience they have or how long they've been doing something. It's your body and your money and you should feel good about where you are getting treated. read more

Been coming here for about three years now for two auto accidents and recovery from years of sport injuries. The staff is kind and polite and the doctors really do listen to your needs. Caveat is that they do require their patients to do some homework i.e. home exercises to maintain the progress they made. Would highly recommend if you have been in any kind of auto accident as they accept I believe all insurance types. read more

By far, the worst chiropractic experience I've ever had. This place is a zoo. When I was there trying to get a massage, I couldn't relax because I couldn't help from hearing all about the front receptionist's gossip, how she's doing in her college courses, and every other conversation in the office. There's no privacy for chiropractic patients since they are adjusted communally out in the open in front of everyone. "So modern!" They made me wait for almost half an hour to see the chiro, who needed to take xrays (then overcharged my insurance). So they made me wear a medical gown and told me to open the door when I was done. They cart you between rooms while wearing the gown but leave the door wide open in full view of anyone walking by. As a woman, I've never felt more uncomfortable in a "medical" office in my life. Very unprofessional. Head to Capitol for any number of other Chiros that will leave you with a better taste in your mouth. read more

I had such a wonderful experience at bay view chiropractic. I had come in the day after I had been in a car accident. They went through a full exam of my back and neck with an X-ray on top of it. It was really convenient that they had an X-ray machine in their office so I wasn't running all over the place gathering data. Their availability was super flexible and they were able to get me in the same day I had called due to the severity of the accident. The staff was more than friendly and the environment was clean tidy. My husband has gone to this chiropractor for quite some time, but this had been my first time. They all knew him on a first name basis and know about his on going back problems with out even checking the chats; you can really tell that they high priority in getting to know their patients and developing great relationships. Out of all the chiropractic offices I've been to in the PNW, this has to be my favorite by far. I look forward to visiting them again. read more

Excellent in most respects. Friendly and knowledgeable doctors and support staff. Short waiting times. Open floor plan somewhat distracting.

I've been going to Bay Center for a while now. They have always taken care of me. It is a very friendly atmosphere. All the staff treat you like family. The attention they put into my care shows me that they do care about my well being. Their concept is different than other chiropractors, they have an open concept. I believe this makes it feel very welcoming. Another nice perk is they have their own massage service onsite. read more

I came to Bay Center Chiropractic to address some chronic problems. The staff there are always very nice. The drawback to Bay Center is that I have listened to more sales talk there while waiting for an appointment than I ever have anywhere else. Everyone has to be signed up for some intensive long term therapy. I know they do try to be extremely thorough in diagnostics and treatment plan but I found that the actual treatment part of it seemed lacking to me. I didn't feel I received enough attention from the doctor during my appointment, it felt rushed and perfunctory almost. I didn't feel I would fit into a one-size-fits all treatment plan and while each person had a very specific diagnostic situation it seemed the recruiting of patients took way more time than the treatment of patients. This did not work for me but I'm sure there are many happy patients at Bay Center.., so perhaps this is just a philosophical difference in approach, in fact I have heard from others who were quite happy with their treatment. I would rather not have to come in twice a week for a very brief treatment. I would prefer having a doctor spend a little more time with each session. read more

If I could give this place 0 stars, I would. Honestly gave me the creeps - seemed like they were more interested in preying on the possible settlement funds from automobile accidents than they were in helping people. I opted out of treatment after just a few minutes of the whole sales pitch routine but I've never felt more pressured or uncomfortable in a "medical practice" in my life. read more

I have been going to Bay Center for 8 plus years. They have taken care of me through a car wreck as well as a pregnancy. They are wonderful. I use to get headaches every month. Those are gone. read more