Gen 3 has been our go to plumbers for multiple jobs in our home over the past several years, from…read morefaucets & valves to clogged lines and toilets their service and professionalism cannot be beat. I recommend them every time to all my friends, family and beyond.

I needed a gas line installed for a new stove, GEN3 was here within 2 business days. He had the…read moreline installed, checked and everything cleaned up in less than two hours. Great customer service; definitely recommend

They responded promptly to a request for service. Upon their arrival, they got right to work. They…read morereplaced a the components I requested to be replaced and they did so at reasonable rates, thus providing great value. The quality of the workmanship appears good, and time will tell.

Huven plumbing installed a toilet at my house this weekend, their staff is professional, respectful…read moreand very detail orientated. Their rates were very reasonable. They also cleaned out my vanity drain and ensured that the sink drained properly. All around an awesome father-son duo!

I contacted Hanson Soft Water regarding a problem I am having with my water softener utilizing…read morepat@hansonsoftwater.com referenced on their website on 06/19/2025. I never received a response. I resent the email on 06/23/2025, and still not even an acknowledgement. Either the email isn't functional (although it appears to have been opened at some point) or they aren't concerned with customer service. I ended up going elsewhere.

Our well water is hard and has iron in it. Hanson had installed an iron filter and softener in the…read morehouse before we purchased it. So, whenever we have had to do maintenance on the system, we have called them for service. Their technicians are prompt, friendly and knowledgeable about the products. Recently, we felt the iron filter was not working well enough. We scheduled an appointment for Hanson to send someone over. Dustin came to check out our iron filter and determined that at 15+ years we had some hard choices to make. He walked us through our options, patiently answered my questions, and did not try and sell anything specific. We talked about replacing the water softener at the same time. He ran tests and confirmed it was in working order. We scheduled time for them to replace the iron filter. Again, Dustin and his assistant arrived on time, worked efficiently and cleaned up after themselves. He took the time to explain the whole setup to me and ensured I was comfortable with the work done. They are easy to work with and a great service-oriented company. I also love the fact they are heavily involved in the local community. Strongly recommend Hanson Soft Water for any water filtration needs. Wish more businesses were like them!

Alan responded within 24 hours and solved the issue within 30 minutes. Before he arrived, he kept…read moreus apprised of his timeline.

Quick to reply and come to the house to unclog my kitchen sink and repair pipes in the basement…read more Friendly service and reasonable prices too.

Called today after seeing the US mail scan and another Culligan bill which I found odd because we…read morehaven't had a delivery. We are here 24/7 and know every contractor that comes and goes in and out of our house. I checked our salt tank and all that is in it is 8" of water. Not a spec of salt found. Called Nathan. He said it was delivered August 8, 2024 which generated the bill. For years the water softener tank was filled to the brim continuously with salt. In the past the driver would come in the back door and deliver like clock work every month. We heard him come in, deliver, and leave. Since locking the back doors a few years ago we never see him. Told him to use the door with the ramp. That was met with resistance. Last year we've heard the driver knock 2 times. Both times we went to answer the door and heard the truck drive off and had to call Nathan to get him to turn around and come back. In 2024 we had to call and ask for salt because the tank was empty. If the driver is coming and we are not here, which is rare, there isn't a notice that he stopped by. There is never a delivery notice to alert us that the driver is delivering on a given day or at a minimum a given week. One of our rentals receives a delivery also, and we are never asked for a key or entry into that rental. The delivery doesn't taken place there either. In summary, we get bills and no salt delivery. Nathan's response is that the driver wouldn't risk his job over 3 bags of salt. Then where is the salt? Where is the driver? Because the driver isn't coming into our home and delivering anything. The photo is our water softener on the day the Culligan bill came in for a delivery that they say happened on 8/8/2024. From 2019 - 2022 this tank was filled to the top all the time. Communication with Culligan is inferior and the customer service is poor.

Never missed a delivery always out front on porch winter or summer ...3 years now…read moreand I live way out in country 5 miles near Indiana Border we do bring in our own and fill it ourselves..:.. I think you need to call Culligan directly.. ( Nate issue)...

As always, Gutherie & Frey are a great company to work with. Always helpful & friendly. They are…read moreprompt & respectful!

I received a faulty softener unit in my home approx. 5 months ago. I didn't know it wasn't working,…read more but my dishes were still very cloudy and toilets the same so I called the company who sent someone out in the following few days. The tech was fine until I asked what the company could do for me as I was paying monthly for a non funtional unit for approx 3 -4 months. His answer was not what one would expect and I was humiliated so I wrote the office in April but received no response until I followed up in June. Katie was very responsive and told me all the reasons why my message was not dealt with in a timely fashion. She was able to care for my concerns and complaint in a matter of hours. Today Isaiah, a driver, called with in 10 min of arrival to my home as requested with the salt I needed. He was courteous, friendly and strong. This is not about bad mouthing Guthrie & Frey but rather the opposite. I didn't need to hear that I was the problem for the softener not functioning, nor that the messages weren't being tracked timely due to changes in software at the office. I just needed peace of mind and professionals to f/u with me. I will recommend this company in the future as they did what was needed in the end.

Highly recommended for their professionalism, diligence, and knowledge of water treatment systems,…read moreincluding our Iron Curtain filtration system.

From the owner: Complete Water Inc. is your reliable source for residential and commercial water treatment. If your…read morewater is hard, contaminated, or has a negative taste or odor, Complete Water Inc. has proven treatment solutions to make your water cleaner and healthier.

Mike did a great job installing a new hot water heater in my basement. He is very professional and…read morehad the new water heater installed in 2 hours. He removed the old water heater and took it to scrap. I would recommend him for a water heater replacement.

Mike did a great job of installing a new water heater. He is very understanding and compassionate…read more He is also very reasonable with his prices. Mike is a very nice man and a professional at what he does. I will use him again for anything that needs a plumber. Cher Limle Menasha

We had bad experience with these guys. They came, didn't find out where the issue was with the…read moreplumbing. They scheduled to come again in a week!!! Then they cancelled on the day of appointment! Very unprofessional. I had to call multiple times. I would not recommend their services at all. Waist of time.

I was having problems with my water softner. The salt levels were not going down and the salt…read moreturned into mush. I called and they came over right away. They fixed the issue and even reached out a few days later to make sure everything was working properly! Highly recommend!! Excellent service.