Do not use this business for dry cleaning and repair services, especially if you care about your expensive and important garments. This business will not record your drop-off of designer clothing accurately and will then tell you they don't have your items. When I asked about how the name of the business transaction shows up on a bank statement to help locate the exact date of my payment to the business upon dropping off my suits, cardigan, and wool balmacaan coat (dropped off with the wife that day) the old man was extremely rude and ultimately didn't tell me how they appear on the bank statement. The owner was extremely rude to me and does not care to locate my designer suiting, cardigan, and coat I gave them upon my return from a business trip from Paris. I don't know if it's prejudice against me and things about me (mixed race, woman, disabled military retiree) but it was a very bad experience and this business has lost my expensive garments that I gave them. Nightmare experience; be warned. read more

This is an excellent dry cleaners. Reasonably priced, great turnaround time and they also offer some tailoring services. The staff is friendly and helpful. I can't say enough about Bay Village Dry Cleaners. I use their services weekly and have always had positive experiences. read more

Can get any stain out of any suit and/or shirt. The best prices and dry cleaning results in the city. If the owner is short with you, you're probably annoying. read more

Just tried to drop off some clothes for drycleaning and press and the person who came out to help me was loud, rude and aggressive - told me that no drycleaning place only just pressed clothing. Took my business elsewhere. read more

Great spot. Trustworthy, fair prices and nice people. Been going for years. Don't overthink giving them a try

They dry cleaned my suit quickly and for a very inexpensive price. No hassles, great service. I'll be going back for sure.

I love this place- I always bring my clothes here when I'm out of town for a while and need laundry done. They never lose pieces, fold everything beautifully, and can be trusted with delicates. Plus they're super nice. Super happy to have found them! read more

This is my first time trying this dry cleaners. I have them a pair of linen pants to be pressed. I dropped it off at 9:30 and picked it up by 2:00, which was great but my pants were not pressed properly. And when expressed concern about my linen pants still having wrinkles, I was given an attitude. Won't go back again. read more

Bay Village Cleaners - Laundry Services Near Me - Boston, Massachusetts

Highly recommend for all alteration and dry cleaning needs. The owners are very friendly and kind. The service is vey reliable. I needed a bridesmaids dress altered a few years ago and it was a quick turn around and they did a wonderful job. read more

I've used Bay Village Cleaners for wash-and-fold a few times now and they're always courteous and efficient. Turnaround is about 1-2 days - I usually dropoff in the morning and pick up the next day after work. Wash-and-fold is $1.50/lb with a 10 lb minimum, which is typical for the area. read more

The owner was so nice to us. We went in on 7/5 and perhaps due to holiday, they don't have enough staff for wash and fold. So initially they could not take my business. However, due to our tight schedule, we couldn't afford to spent time and figure out how to use the laundromat the next door either. The owner then was very kind and offered me to get them ready the next morning. No extra charge and 7 day worth of dirty clothes was done nicely the next day. I absolutely appreciated them helping out the travelers. Highly recommend this store. read more

I've never had a dry cleaner as great as this one. The family that runs the place always takes requests and follows through, other places are slower, more expensive and don't really care. This place will fix hems on pants without me even having to ask. I'm from NYC and I've dealt with a dozen cleaners. This is better than any of them. read more

Needed a graduation gown pressed at the last minute and the hotel couldn't do it. I called here and the did it while I waited. I want to highly recommend them and appreciated it. read more

What a perfect place to go. I came from Los Angeles to attend to the wedding. When I took my suits out of the cover I found out I have to press it. I looked for the nearest dry cleaners and I found this amazing place. I took my suits to them and I asked them if they can press it for me and I told them I can come back with in couple of hours instead he said if you can give us 15mins we'll give it to you right away. They are so friendly and really good at their business. I totally recommend them. read more

This family run dry-cleaner is one of the best in Boston! They are very helpful and reasonably priced. They do fantastic alteration work and are some of the nicest people you can meet! Avoid the awful and expensive places in the south end and come over to bay village! A hidden gem. read more

I've had my winter Uggs for over a year now. They've gotten wet, been doused by drunken duck sauce, turned a bit blue from a pair of new jeans, and I rarely ever took them off. They were fine (all Uggs seem to get really dirty) BUT... last week? A half bottle of red wine fell off the coffee table and splattered alllll over them. I prepared myself for a new pair. Then I remembered a conversation I had with Bay Village Cleaners right after I got the boots. They said it would only take a week and would cost me $25. The French Laundry near my house told me it would be $50 and take "at least a few weeks" to get back. So I gave Bay Village Cleaners a shot. I just got them back and they are seriously like brand new Uggs, right out of the box. Absolutely stunning... these guys are miracle workers. I've found my new dry cleaners!!! read more

We lived across from this place for a year--wonderful family-run business. My husband always sent over his work shirts, they were great with my dresses ($10 each), and they even patched a hole in my knit sweater that I thought was ruined (for $6). We'll miss them! read more

There are very few businesses like Bay Village Cleaners these days that greet you like an old friend every time you walk in - remembering your name and all! Bay Village Cleaners is that type of business. They've done a wonderful job with my clothes, the prices are hard to beat and customer service is amazing! read more

They do the laundry for the local hotels, who charge about 5x what you'll pay here. Staff are super friendly and attentive, and my laundry was ready at the promised time. I had both dry cleaning and wash 'n' fold done, and both were done expertly. They even sewed on a trouser button I bought in at the time of collecting my laundry for free. I recommend Bay Village extremely highly for your laundry needs if you're in the theatre district area. read more

My brother sent his clothes to be laundered yesterday and I just got a call asking for my payment information in the most rude manner. I simply asked a few questions in order to understand the situation before I paid but the man on the phone was extremely impatient and his tone kept growing to be more and more irritated. I don't care how the clothes turn out, I'm never going to pay for or deal with this kind of treatment or service ever again! If you want your customers return, please learn how to speak to them and treat them in a more polite and respectful way. read more

They are the best - friendly, on-time, do a nice job. Remember our names. We're very satisfied.

Just picked up my first load of dry cleaning from this place given the convenient location to my apartment. To my dismay, my pants still had the same stains on them, and I have a suspicion that all they did was iron my clothes without dry cleaning. What a disappointment - will not be back again. read more

Great, consistent cleaners. Other cleaners are closer to my house but I walk the distance for these people. The woman and young man remember your name every time and are very nice. read more

I think I just found my new cleaners. I dropped off a bridesmaids dress that needed to be hemmed and a pair of slacks that needed to be dry cleaned. Unfortunately, my boyfriend needed the pants dry cleaned over the weekend for a business trip but there was no where in the city that was able to do same day service so Bay Village Cleaners offered to freshen them up and press them same day (better than nothing). They were also abel to get the alterations on my dress the same day. The price for the hemming of 3 layers came out to $50 which I thought was pricey but it was definitely convenient and Mei did a great job with it. read more

I've been going to this place about 5 years, and I could not be happier. It is a wonderful, sweet family running the place, who always remember my name and do an amazing, fast job with my clothes. I even trusted them to do my wedding dress and it turned out wonderfully. I will be very sad when I move and don't have this quality of dry cleaning a couple steps away. Recommend this highly to anyone, and feel free to trust them with even your most coveted items! read more

Such a shame, I guess when they don't make a mistake, all is well--it was for us too. But, we just received two blouses that they kept another few days for "extra cleaning." Hmm...actually, they destroyed these two blouses and returned them to us as if nothing happened. One was completely new and the photo shows what the entire trim looks like--it is frayed and discolored (never worn, never before cleaned.) The other blouse is silk, a year-old and cleaned many times before. Now, it has strings, and frays all over it. They are both completely unwearable. I'm not sure what actually happened, but the owner is dishonest and said they don't have the kind of money to repay us for their damages. Really? We have spent hundreds of dollars a week with Bay Village. For the owner to have such disregard for a customer and to offer no apology, no explanation and no repayment is despicable. When I called the owner knew exactly to which blouses I was referring. He was incredibly defensive indicating he knew they made a mistake--why not own up to it, apologize, and pay for the blouses? That's how you keep customers. What he did is how you get an honest, bad review on Yelp. read more

Bay Village Cleaners - Bay Village Destroyed New Blouse - Laundry Services Near Me - Boston, Massachusetts

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