Wow! I'm impressed. As a former CHOA employee, I got to experience service on the other side and…read morewas pleased. The wait time isn't longer than a doctor's office both times I had to come. Doctor Stewart was who we saw this evening and she was amazing! Gave us a full evaluation and gave us good remedies. Was happy with the results. In and out within an hour in a half despite all the children there. Really good to see the level of care dedicated to pediatrics. Will definitely come back to this location. One thing to note - they do not open until 11am. That is the only downfall!

Went there today because my 5 year old has been having a high fever since yesterday. I filled…read moreeverything out on the iPad and I let them know that he has a super high fever and if someone could check his fever super quick being that I know a super high fever can cause a child to have seizures. They told me at the front desk that there were 16 patients ahead of me and that every kid in there has a fever. My sense of urgency for MY CHILD was not their sense of urgency!! I left immediately to take my child elsewhere. They were so unprofessional!!!!!! They asked me if I could sign out so I wouldn't be charged! No I can not! My son is SICK! I will never return to this urgent care ever again! I will always do what's best for my child. Be mindful before you take your child here!

After over five years of loyalty to this pediatrician's office, I can no longer recommend it to…read moreother parents. While we've always received excellent care from Bethany Smith, the front office staff continues to fall short in customer service. I scheduled wellness visits for all three of my children, but later noticed only two were listed. I called and the third was added something I appreciated. We arrived at 10:03 AM, assuming all appointments began at 10:00. I was told my third child's was actually at 9:50 and we had missed the 10-minute grace period. I explained the misunderstanding, our full-time work schedules, and that school starts soon, but the front desk and manager refused to accommodate us. While still in the office, I even received a text saying I'd be charged a $40 no-show fee. Thankfully, Dr. Nina Chegireddy kindly saw my third child without hesitation for which I'm very grateful. Unfortunately, this is not the first time I've experienced dismissive treatment from the front office, but it will be the last. In my years there, I have never missed an appointment, cancelled last min, or arrived after the grace period. We drive over 30 mins to come to this office out of loyalty. Even when we moved, we visited their other locations. I understand doing business but to shorten the grace period and turn parents away is very upsetting.

About the worst you could do as far as pediatrician for your children. Build in an extra hour at…read moreminimum for each appointment. Also, if you need urgent medical records, the best they can do is 5-7 days. Medicals records are filled out incorrectly, "misplaced", and you can never get someone on the phone who takes ownership. They are an example of everything that is wrong in medicine these days, they don't care about your kids, they care about the bottom line. Disgusting.

We have consistently been going to this pediatrician for four years. For all three of our children…read moresince they were born, 10/10, we love this pediatrician so much. It's small which is what we love! They are very friendly and really care and listen to everything you are worried about. They usually can get you in pretty fast sometimes it can be weeks out but I won't go anywhere else for my children but here!

terrible customer service. asked to have a formed mailed to me after multiple attempts of the form…read morebeing incorrect.

I have taken my kids to this practice for 16 years. Some of the doctors there are excellent, others…read morehave left. After 16 years, I cannot get them to return my calls to answer a question I have. I have repeatedly called, and they said they were getting an answer and would call me back. Weeks have gone by. Ridiculous, and they obviously don't value loyal patients. Time to find my teens new doctors!

Our pediatrician John Knox retired and we really miss the best pediatrician we have ever worked…read morewith. We moved to a practice much closer to our home. When you do this you now have to submit forms and pay these folks $15 bucks to get your records transferred....well faxed which is such a myth that this is a form of secure communciations (why this cannot be electronic is beyond me). I have completed the paperwork and left now 3 messages trying to get the records faxed to our new pediatrician. No calls, no fax no response, no service. Stay away from this practice. The docs may be fine but the management team is just awful.

Remarkable Review - Emergency Care Team Date: April 22, 2026…read more I would like to take a moment to recognize the exceptional care my daughter and I received during our recent emergency visit. From the moment we arrived, the team acted with urgency, professionalism, and compassion. Cherrel, who arrived with the ambulance and her partner, ensured my daughter was transported safely and remained attentive throughout the process. Kendall, my daughter Ja'lyn's nurse, provided attentive and reassuring care, keeping me informed and making sure she was stable and comfortable. I also want to recognize Jacob, who stepped in and took initiative to assist with Ja'lyn's check when he noticed it was due, even while Kendall was occupied. That level of awareness and teamwork did not go unnoticed. Dr. Melnikoff demonstrated professionalism and thoroughness in evaluating and treating my daughter. I truly appreciated him going above and beyond by following up with my daughter's cardiologist to ensure they were aligned and on the same page regarding her care. That level of coordination meant a great deal to me. I also want to acknowledge the rest of the supporting nursing staff, who worked collaboratively to ensure everything was handled efficiently. Due to their swift response and coordinated care, my daughter received the attention she needed during a very concerning situation involving low oxygen levels and low blood pressure. Their ability to remain calm, communicative, and compassionate made a stressful experience much more manageable. I truly appreciate the entire team and their dedication to patient care. -Kay

Get ready for the bill. We had been to CHOA hospitals many times before on the weekend outside…read moreurgent care hours and expect a $1000 appointment. This time was a two hour visit with a blood test and iv fluids...$5000!!!! The entire visit was coded an emergency (even though we waited forever in the waiting room) and the price was astronomical...we will never go back...that's just crooked

I have been with Dr. Challa ever since she took over for Dr. Tong, who retired a number of years…read moreago. I'm 77 now and she is excellent in overseeing my general health and keeping an eye on possible problems. Dr. Challa is a stellar human who is easy to talk with and who answers every question. Highly recommend.

Great customer service and definitely dr's as well. She's the best…read moreThe service for laser is great in the first session and will continue

The whole team from check in to my provider was wonderful. Super attentive and spent quality time…read morewith me.

I had my first appointment at HOL+. Dr. Grossman was very caring and thorough. I did not feel any…read morepressure to have tests that were not covered by insurance. I felt free to make my own decisions. The medical and lab assistants were knowledgeable and professional. I am optimistic about the upcoming treatment.

I chose this provider because of reviews and I had personal friends who used her, but it ended up…read morebeing one of the biggest regrets I've ever had. I started visiting the practice with my second pregnancy after switching from Kaiser over to another insurance provider. This practice shares on call shifts with another OBGYN practice, unfortunately I ended up with one of their doctors I was forced to have a c-section although I had no issues with my labor. It was very late at night and the doctor was clearly very tired, and wanting to sleep. I complained every day about extreme pain and asked to see her on multiple occasions, she showed up on day 5 post surgery and told me to take morphine - said it would have little to no effect on baby while breastfeeding. I chose not to take the risk. She never looked at my incision. The pain continued, I followed up with her in the office less than one week later because my pain was 10/10 and my incision was really bothering me. Again she dismissed the pain by saying it was normal and pushed morphine on me - I declined. They never checked my temperature, blood pressure, or urine during that visit. A few hours later my blood pressure and temperature spiked, concerned about my well being I left my baby and went to the ER. ER doc ran some imaging and said I had a severe infection that had spread across my lower and upper abdomen, this would've been visible to any doctor who had taken a look at my incision. As a parent and doctor, he said he would've never been okay with his own wife breastfeeding an infant while taking morphine. I received great treatment from him, and he actually called me on 3 different occasions to see how I was doing! My baby's pediatrician even called twice to make sure I was recovering okay. Guess how many times Dr. Durairaj followed up? ZERO. Don't Visit This Doctor

Dr. Durairaj delivered my baby last week! She came to check on me frequently, and gave me a lot of…read moreencouragement throughout the labor. I don't think my delivery could have gone any smoother, and I'm so thankful for her and the team at Northside Northpoint OBGYN.

Very thankful for the doctors help. I came here for a visit to the cardiologist for my daughter and…read moreeverything went smoothly, the dr was very helpful and informative. The little mild scare that brought us here went right out the window once we were done seeing the doctors. The staff was very nice , face and patient with my toddler. They made her smile a lot and made her visit at ease .

My kid has to see a dentistry specialist due to multiple health conditions, and I appreciate how…read moregood they are at working with my child's other doctors. If you're appointment is set for the time that they open, you can still arrive early and check in at the green kiosk. You don't have to wait for a survey if you have something to say. Just scan one of various QR codes at the desk, in the room, or at checkout.