Wow! I'm impressed. As a former CHOA employee, I got to experience service on the other side and…read morewas pleased. The wait time isn't longer than a doctor's office both times I had to come. Doctor Stewart was who we saw this evening and she was amazing! Gave us a full evaluation and gave us good remedies. Was happy with the results. In and out within an hour in a half despite all the children there. Really good to see the level of care dedicated to pediatrics. Will definitely come back to this location. One thing to note - they do not open until 11am. That is the only downfall!

Went there today because my 5 year old has been having a high fever since yesterday. I filled…read moreeverything out on the iPad and I let them know that he has a super high fever and if someone could check his fever super quick being that I know a super high fever can cause a child to have seizures. They told me at the front desk that there were 16 patients ahead of me and that every kid in there has a fever. My sense of urgency for MY CHILD was not their sense of urgency!! I left immediately to take my child elsewhere. They were so unprofessional!!!!!! They asked me if I could sign out so I wouldn't be charged! No I can not! My son is SICK! I will never return to this urgent care ever again! I will always do what's best for my child. Be mindful before you take your child here!

I'm disappointed because I left without answers about what was wrong with me…read more I made an appointment the day before, and there were plenty of spaces. They also allow walk-ins. Nobody was in the waiting room when I arrived, which was good since a doctor's office is always full. Ensure you complete the check-in they text you before you arrive, because they will not even check you in. It was all relatively easy and fast. The nurse came, did the triage, and then the doctor came in to assess. They discarded the things that were not wrong, but again, they did not tell me what was wrong. I think it's not bad for an emergency, but if it's something that you could go to the doctor to better diagnose, I would go.

I'm not sure what's with all the bad reviews. I went in for a bad cough, I made an appointment day…read moreof and went in, I only waited 1min before being seen. Dr.Flowers assisted me with care and was informative on my illness. I was in and out, I'm glad I came here instead of an ER where I would've waited hours before being seen. From reading the reviews it sounds better to make an appointment than a walk in because of course you won't be seen right away from others who made appointments.

Dr. Guiles and the entire team at Ethnē Health have provided truly exceptional primary care and…read morefamily medicine for me and my two teenage daughters. As a single mother who recently moved to the Atlanta area, finding a trustworthy primary care physician was one of my biggest concerns. From our very first interaction, the staff at Ethnē Health has been responsive, professional, organized, and genuinely compassionate. As a new patient, the initial appointment took about a month to schedule, which is understandable for a busy and highly regarded primary care clinic. Once I became an established patient, however, scheduling follow-up care has been quick and efficient. When I came in with concerning symptoms, what stood out immediately was that Dr. Guiles truly listened and took my concerns seriously. I have a complex medical condition, and he quickly recognized that something serious could be going on. He knew exactly which diagnostic lab tests needed to be ordered, and having lab work drawn on site made the process seamless and efficient. What impressed me most was his follow-up. Dr. Guiles personally called me with my lab results in less than 48 hours and clearly explained the next steps and treatment plan. His attentiveness, medical knowledge, and quick response very likely saved my life. Because of his quick action, I'm still here for my daughters. As a mother, that means everything to me. My daughters depend on me, and knowing that a physician took my concerns seriously and acted quickly is something I will always be deeply grateful for. As a parent, that kind of responsiveness and care provides an incredible sense of security. Dr. Guiles also coordinated a specialist referral, and thanks to his office I was able to schedule and be seen within two days. That specialist team has also been excellent and collaborative, which speaks to how well Ethnē Health supports coordinated patient care. In addition to excellent medical care for complex conditions, the practice also provides thoughtful support for ADHD evaluation and treatment, which has been incredibly helpful for our family. Having a primary care doctor who understands both physical health and ADHD care makes a huge difference for families with teenagers. It is rare to find a primary care doctor and medical clinic that combine clinical expertise with such genuine compassion. I feel incredibly fortunate to have found Dr. Guiles and the entire Ethnē Health team, and I feel confident that my family is receiving the very best care. If you are looking for a knowledgeable, responsive, and compassionate primary care physician in the Atlanta area, I wholeheartedly recommend Dr. Guiles and Ethnē Health. Services received: primary care visit, diagnostic lab testing, on-site lab work, ADHD care, specialist referral coordination, and follow-up care.

previously had a great experience at this office last year, which is why I felt comfortable…read morescheduling another appointment. Unfortunately, this time the experience was completely different. When I needed to cancel my appointment in advance, I was unable to reach anyone despite multiple attempts. The phone number provided in their text messages did not work, and when I found another number online, no one answered. The automated system claimed to allow voicemail, but instead disconnected the call without letting me leave a message. This level of disorganization and lack of communication is unacceptable for a healthcare provider. Patients should not be at risk of fees or penalties simply because an office is unreachable. It's disappointing to see such a decline in professionalism, especially after a positive prior visit.

Dr. Kramer and his entire staff get five stars in my book. The wait time is minimal and the…read morecourtesy and friendliness of the entire staff make this a pleasant experience. Surgery is never fun but Dr. Kramer is extremely thorough and comforting.

I am giving Eastside Surgical Associates 5 stars because they absolutely deserve it. From the staff…read moreat the front, the medical assistant, to the Drs. Everyone is so nice and very professional. Dr Pavamani in particular is the best Dr. I have ever had. Very caring, very compassionate. Took the time to explain my situation and even made me a drawing (I still have it ha!) I always feel that he cares about me and not hurrying onto the next patient. You can't find Dr's like that, ever!

My family and I have been going to this office for years. We are local business owners for 30yrs…read morenearby and we have sent a large number of clients to this office. Today I stopped in to ask if Dr. Aimee could perform an injection for sciatica and to make sure they had this medicine in stock. Just that question only, before I went to the emergency room. What I experienced was a total different no customer service attitude response to my kindness and concern. This is nothing like the medical professional service that we are use to experiencing. I stood at the front desk for 10 minutes before I was greeted. Once the young lady appeared I was immediately given an attitude for no reason and she would not make eye contact nor apologize for keeping us waiting as three employees were laughing and socializing. They looked at us and we looked at them through the entry door window that leads back to the treatment area. I asked if I could call her right quick on the phone she said no. I said I could email her. She will not assist with that. She said if I did they would get back to me in a few days as I'm standing there with no one in the waiting room and no patients coming or going. She told me I would have to pay $150 and then she would see me (Dr. Aimee.) Super unprofessional all around. It is very disappointing as I am in tremendous pain and wanted to see a physician I could trust. My family and I will not be coming back.

I started going to Highland Urgent Care in 2018 and was generally pleased with my experience…read more However, ever since the pandemic I have only had terrible experiences. The administrative staff is rude and combative, especially the office manager. My last visit was a follow-up for blood work, which somehow took an hour. The office manager, who was not wearing a mask, would not let my partner accompany me inside due to Covid. One would think that she would be wearing a mask if Covid was a concern, but alas. They sent my pharmacy conflicting prescriptions, the blood work left a bruise for over a week, every appointment take at least an hour, usually closer to 2 hours, you spend all of your time waiting in a room before talking to a PA for maybe 5 minutes. It's an all around awful experience.

Anthony is the best PA! He is caring and informative. Staff is professional and location is very…read morenice...

I stopped in as a walk-in around lunchtime and was pleasantly surprised by how quick everything…read moremoved. Check-in was smooth, and I was seen in no time..definitely faster than other urgent cares I've visited. The clinic itself was very clean, which made me feel comfortable and safe. The staff were warm, friendly, and welcoming, which really put me at ease at a stressful time. Overall, a great experienced and I come back if I needed to.