I saw that this business had several bad reviews on another website, so I felt compelled to write a…read morereview after visiting with my daughter yesterday for an MRI. Staff was friendly, helpful and professional. They were respectful of our time, and as I sat in the waiting room I observed that most folks were being served in a very reasonable amount of time. Facility is comfortable, and well maintained. Overall, a very good experience, and not worthy of the poor reviews elsewhere.

When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

All staff is polite, positive and extremely helpful. One time I had just left one of the exam…read morerooms , left to the bathroom and heard my phone and it was one of the clerks asking me to come back, sure enough I did and was finished She didn't want me to have to come back. How considerate she was! Questions are answered and information gladly provided. Highly recommend

I was at this facility on July 16, 2026, for two CT scans--one without contrast and one with…read morecontrast. The CT scan without contrast was completed without any issues. However, during the CT scan with contrast, the technician blew the vein in my left arm, causing the contrast to infiltrate into the surrounding tissue. This resulted in severe cramping and pain on the left side of my body where the IV was placed, and my left arm was left severely bruised. The CT scan with contrast was subsequently canceled, and the technician called a doctor to evaluate me. At the time, I was told that because I was a cash-paying patient and my doctor did not want me to continue with the contrast portion of the test, I would receive a refund for the test that was not performed. My doctor subsequently confirmed that the contrast CT should be canceled. I also spoke with the manager, Stormi Williford, who was present and aware of the situation. She told me at the time of the imaging that she would make sure I received a refund once my doctor confirmed that the contrast CT was not needed. My doctor did provide that confirmation. After several attempts to follow up, I was told that my refund request had been denied and that I would instead receive a credit. I do not want or accept a credit. There is nothing I need or want to purchase from your facility. I paid $600 in cash for a CT scan with contrast that was never performed, and I am requesting that this amount be refunded to me. I subsequently contacted Stormi Williford again and explained that I had still not received my refund. She indicated that she would take care of the matter. Several weeks have now passed, and I still have not received the $600 refund for the test that was canceled and never administered. I what steer clear of this facility and use more reputable one that cares about their patients.

Had an appointment scheduled for 3:45 on a Friday. Drove over an hour in the rain, in rush hour…read moretraffic to be told by Emma that "someone" - not me - had cancelled my appointment and that they had filled it with another patient and were closing after that. She offered no explanation or resolution to their mistake, just sorry.

The staff at Solis is great. BUT be very careful having a mamogram at Lake Granbury Medical Center!…read moreSolis is listed as "a department" of Solis. You are fine if you have Medicare, but if you have insurance Solis will bill and get paid. THEN you will get an absolutely ridiculous bill from Lake Granbury for the use of their facility. Use caution. I was told I was 100% covered. No. Last year, I bought a mamogram ahead of time from MDSave and paid nothing..didn't use my insurance...apparently they can't charge you when you go this route. Shameful that we have to shop for the best place for preventative medical care

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

This place DID NOT take my insurance so I call for a quote, $350.00 (I paid cash) for months later…read moreI received a bill from the radiologist for another $295.00! When I contacted Medical City Imaging | Weatherford I found out that the $350. 00 is a facility fee, Really!

I was referred to ISP Health by a colleague and had to reschedule my first appointment and then…read moregot covid and couldn't make my rescheduled appointment. When I was contacted by ISP they said I would need to give them a $350 deposit. When I told them I did not have that much money they asked if I could get someone to lend it to me so that they could see me. I understand they are a business however professionalism and compassion would have been appreciated, don't waste your money here.

So far so GREAT! Dr. Michels has been quick and to the point in dealing with my back issue. I was…read moreable to get in for the consultation within days of calling and was back shortly after to begin treatment. After being bounced around from doctor to doctor over the last few years, this experience has been a breath of fresh air!!

no long wait. in and out. The lady at the front desk was very efficient and the CT tech was very…read morenice. The office was very clean.

I don't have even the words to articulate how absolutely amazing these people are. They got the…read morereferral from my drs office and I was called literally on my way home from that appt to schedule. They got me in very quickly. They also have appointments after 5 which was great! They told me copay before visit then called me to remind me of my appt the next day. When I first walked in it was so nice seeing a very clean waiting area. I was greeted immediately. I had an MRI that day without contrast, followed by an MRI with contrast on my pelvis and lower back. I went in and told them I was beyond dehydrated and I already have horrific veins as it is. (For reference- anytime I've been inpatient they have to get nurses trained in sono guided venipuncture just to take blood. And even then I get stuck no less than 4 times. I'm not exaggerating. To have an IV set, they have to call in the PICC team to set a midline. Which oftentimes I've had to be stuck 2-3 times for that as well. Which really paints a picture if you know the skill of the PICC team.) I didn't have high hopes, to say the least. They were very quick to take me back. The gentleman who set my IV, even though I could tell he was nervous, remained reassuring to keep me relaxed. He joked with me and made me laugh. Which really helped. He did have to stick me twice, but this was no fault of his own. But... he got my TINY sclerotic vein on ONLY the second try!! Mind you, I am on some medicine that has caused me to have some tremors. So I'm very shakey. They also offered me a blanket if I needed one. Anyone who has had an MRI knows it's not quick, at all. You have to lay completely still for about an hour. I was in extreme pain. I cried the entire time. The team were amazing at reassuring me and just kept saying how sorry they were and just a little longer. I have never had such an amazing experience. I didn't catch the names of the people that day, but I hope you read this and know that I thank you.

Horrible company, not customer service driven. Driven by money only. Do not offer self-pay…read morediscounts. There are too many other imaging companies willing to work with consumer. There are serious complaints out there to do business with a Low-end imaging company. Check out their horrible reviews.