Five stars plus! SERVPRO did an excellent job removing water-damaged insulation from my basement…read moreand cleaning it up. It looks pristine. Their price was reasonable and the whole process from initial contact to job completion was handled competently and professionally. Will not hesitate to use them again if a need ever arises.

Per Board of Health had to have a company come to the house and "clear" the situation from the…read moreprevious day of a small accidental chemical mix that the fire department had cleaned up but had left the waste bag behind. The project manager Jay came to assess the area on his way to the office, took the waste with him within 10 minutes and was super helpful and Nice! Thanks again SO much!

The main line that goes out to the street was clogged. I walked into the basement to find water on…read morethe floor and the basement sinks filled up with wastewater. Roto-Rooter came out came out to the house in about an hour and resolved the issue shortly after that. Worth every penny. Devin was awesome!! Devin is extremely knowledgeable and gave me a heads up of what I could be facing. I'm just glad that he was here and took care of it in the short amount of time.

Title: Outrageous Pricing, 4 Hours Late, and Refused to Give an Itemized Bill…read more Review: Roto-Rooter showed up 4 hours late, barely communicated, and then charged us $557 for a simple 30-minute drain snake. No repairs, no parts, no camera, nothing--just a basic unclog. When we asked for an itemized bill, they told us they "couldn't do that because big companies like them don't give itemized invoices." That is absolutely unacceptable. Any reputable company can break down charges, and refusing to do so feels intentionally misleading. The technician was fine, but the company's pricing and transparency practices are not. We won't be calling them again, and I highly recommend going with a local plumber instead.

Responsiveness and a thorough and detailed quote. Although it was determined i did not require…read moretheir work I would recommend them based on my experience with the quote provided

I had a steam pipe burst which caused extensive mold to grow throughout my attic…read more My initial contact with Curtis was extremely professional. He explained to me the entire scenario of damage and the steps he planned to take to remedy. He kept me abreast of all un - seeable issues he found and informed of me of what to expect in terms of expense and time. His Team TRULY works as a TEAM - I was extremely impressed with the approach they came to my home with every day. Every day had it's list of things to do and Curtis and the guys accomplished them- day in and day out. Mowatt Mold Removal is a throw-back Company - i.e. They truly do GREAT work and absolutely have their client's best interests at heart. Too many companies / Contractors these days want to get in and out of your home as quickly and cheaply as they possibly can and do shoddy sub-par work - NOT Mowatt - I would recommend Curtis and the Team to ANYONE in this area that may have this issue. Thank you Curtis,Holden + Crew for a Fantastic job on my home of 40 years.

This past weekend we had had a brand new finished basement fill bul with water that just would not…read morestop coming. Pro Restoration One arrived within an hour after reaching out and worked almost around the clock for 2.5 days. We cannot thank Lou enough, he mad an extremely stressful and uncertain situation much less stresful. Lou continuolsy reassured us, that as bad as it was/looked, he would get it cleaned up so we can start the fix. There were times I thought they would just give up, as it was literally like something out of a movie. Multiple contractors and engineers told us they have never seen anything like it in thier lives. We are in the drying and anti mold phase, Lou reassured us he would be back regularly to monitor and treat as needed. Lou explained everything each step along the way, and why he had to do certain things. It ended up being a much bigger project than he expected, but he honored the quoted price. Avoid the big guys with the fancy trucks, Lou and his guys will run circles around them.

We had a great experience with Luis and his team. Unfortunately, we had a toilet back up in the…read morebasement which caused some damage. Pro Restoration One came out the same day, removing the affected materials, cleaning, and drying everything out. The price was reasonable and Luis and his team were very professional. We are incredibly grateful. Thanks!

We had a multi-family property that was in a fire. Having to deal with the displacement of tenants…read moreand a property so badly damaged, we didn't know where to start. We had a terrible experience with the Providence Fire Restoration taking advantage of us with the demolition. Flooring, cabinets and structural supports that weren't damaged but were removed costing us more to replace. We decided to take our chances with Vaz Construction. From when I first spoke with Ryan, I could tell he genuinely cared about our situation and helped us greatly through the process. Throughout the rebuild, Ryan kept us in the loop and was responsive to all our needs. The rebuild took longer than estimated but we are so pleased with the end result. The property was rebuilt from the studs and we were able to change the layouts, so each unit flowed efficiently. When we had a problem, Ryan was there to take care of it. You can tell there was so much effort and time put into the construction. Ryan was great to work with and we look forward to using Vaz again in the future. We have received so many compliments on how beautiful the building looks. If you need a reliable, trust-worthy team that will get the job done, give Ryan and Vaz Construction a try.

Due to an unexpected loss in the family, the past few months have mostly involved dealing with…read moreestate issues. There have been a few fabulous vendors who have assisted us. I needed to have the roof replaced on the estate house within 30 days for insurance purposes. I contacted Vaz Construction and was connected with Elijah DeSouzs as my project manger. He was the best. Kept in touch with me on a timely basis, always on time for on-site appointments, knowledgeable about the roof products and friendly and kind. We were able to get the job done within my time frame. The roofing crew worked from morning until night and they were great! They left no mess or debri in the yard. If you need any construction work done, call Vaz and ask for Elijah. You won't be sorry.

I called after they responded to a Yelp request. Don asked me to tell why I thought I had mold…read more Every 2 words he interjected with a question. After a few times I said you asked me to tell you and I will give you the information. Well, I was interrupted an additional 2 times. When I asked if he could stop interrupting me and let me finish a sentence, he hung up! I found the brief interaction unprofessional, disrespectful and rude. Since this was a first time impression and opening communication, I would NEVER recommend this company to anyone. I could not imagine trusting this company representative with my home. I would give "0" stars if it were an option!

From the owner: Since 2010, Roslindale Restoration has been revolutionizing the damage restoration industry through…read moredata-driven solutions and predictive analytics. Our innovative approach combines advanced moisture mapping technology, IoT-enabled monitoring systems, and sustainable remediation practices to deliver superior water damage restoration, mold remediation, and emergency restoration services across Greater Boston. Under Patricia's leadership, we've pioneered the integration of thermal imaging and AI-powered damage assessment protocols, setting new benchmarks for restoration accuracy and efficiency. Our commitment to environmental sustainability is reflected in our eco-friendly cleaning agents and energy-efficient drying systems, while maintaining the highest standards of IICRC certification and OSHA compliance. As industry thought leaders, we're actively shaping the future of restoration services through our research partnerships with local universities and our investment in emerging technologies. Our focus on preventive solutions and structural health monitoring represents a paradigm shift from reactive to proactive damage management, positioning us at the forefront of Boston's restoration industry evolution.

Joe Rezendes has owned the Fall River franchise for 1-800 WATER DAMAGE since July 2018. He is…read morecertified in Water Damage Restoration by the Institute for Inspection Cleaning and Restoration Certification (IIRC). Last fall he cut his water damage restoration teeth in Florida after catastrophic Category-5 Hurricane Michael. For two months, he worked 18-hour days as a first responder in the Panhandle. He saw every imaginable scenario -- homes impaled by trees, rooftops completely relocated by the storm, homes where every nook and cranny were saturated. One client showed him a video of a waterfall in her living room! Our water damage emergency -- routine broken pipe -- paled in comparison, but it seemed quite urgent to us. Joe came to our house late at night to uncover the source of a ceiling leak. Drops of water were settling along cracks in the kitchen ceiling, which was ominously bowed. Joe was very congenial and was super informative about what he was doing. He had some special tools which enabled him to do his job more efficiently than a regular mortal. A moisture meter helped him detect wet drywall and measure out how much of our ceiling to remove. He cut strategically with the final stage drywall in mind. Pulling down saturated ceiling is a very messy process, but Joe managed to protect our house from all the debris. There were so many loose items in there from a construction job - lengths of pipe, loose nails...even an Allen wrench! Joe showed us that the corrosion on some nails indicated that the leak had been going on for some time. He said that there was a very small amount of mold. A manageable modicum of mold, I guess. He sprayed the affected area with an anti-microbial agent, cleaned up and headed out. It ended up being a really interesting experience. My family actually sat and watched the whole process. We had a ball!

Joe R. with 1800 Water Damage is amazing! He was able to assess our property within 24 hours, and…read moreeven suggested strategies for water and mold prevention. Call Joe for friendly, professional service!!