We have an older Kubota 2420 that needed a new right back wheel. I called Marysville Kubota and…read moreIssaquah Kubota and both advised me it was discontinued and I was out of luck. we then called Scholten's Equipment in Burlington, their parts guy with 40 years experience found us a new Kubota rear wheel. I was extremely grateful to the head of parts for his time and experience in obtaining this part. Thank you again,

These clowns constantly post tractors they don't have in stock…read more When you call them or email them, they just say, sorry we don't have that in stock. That ad just represents what we could order. The orders they talk about delivering could take 2-6 months before delivery. I told them that's deceptive advertising and he laughed at me and said, we do it all the time and we have never had a problem. This is lying, and a wrong way to do business in my book. Don't deal with cheaters. If they do it before the sale, what will they after they have your money ?

I called Washington Tractor to see if they had mobile service. They did. They told me they would…read moretake my number and call me back to let me know if someone could get to Redmond. I think the fellow I spoke with was Geo. I didn't think I would get a call back, but I did. Geo called to let me know he was sending someone to see if they could fix my tractor on site. The service fellow showed up and he fixed my tractor. The mower deck was not working. I did not get his name but he was very polite, friendly, competent and pleasant. He did some checks and went through the process of hunting down the issue. When he found the problem he showed it to me and showed me what to do in the event it ever happened again. I am satisfied with Washington Tractor's service.

They do not honor their warranty and go so far as to fabricate lies to justify their action.read more

Very knowledgeable and helpful. I purchased a tractor when out of state and they were helpful in…read moreguiding me towards the proper tractor for my purposes. Thank you!

Appreciated the free hauling during winter! Tractor is…read morefixed. Thank you! It wasn't cheap, but the free hauling saved us!

I can't seem to get over the day my good friend and I walked into Tractor Supply, delighted at the…read morefact we were actually able to park in one, of two, designated (and highly advertised) Veterans parking spots. I would give this two giant thumbs up, except, when we went to pay for a few items (Justin Boots are not cheap), we were informed that they do not have any Veterans Discounts. We were shocked at this discovery. My friend, who is a Veteran himself, asked me to drive him to Tractor Supply, after he discovered on their website, that Tractor Supply works with Veterans groups in our local community...or so they said. Unfortunately, even after double checking with the manager, Tractor Supply doesn't offer a Veteran discount. We left, feeling as if they falsely advertised on their website and by offering a couple parking spots to the Veterans in the community. My friend and I, will only give them three stars. Tractor Supply does offers later hours than their competitors, and yes, they still offer two Veterans parking spots. The last star, I will give them, for honoring a decent return policy, to customers that have an account with them. Really though, they get four thumbs down, for our Veterans. I know marijuana stores in town, that easily offer 20% off to our Military, on top of other discounts, for just being a valued customer.

Would give less the one star if I could. If Tractor…read moreSupply's motto is "Our employees are impowered to help our customers" Khailee, at our Ferndale Tractor Supply did not get the message. I went in to get some information on a bad Boy mower before the big demo event on the 23rd. Asked at the register if someone could help me and Khailee, I assumed the manager, was called. I waited at the register and Khailee came in soon after obviously upset that I wasn't outside waiting?? Her attitude was dismissive, she knew nothing about the mowers, or about delivery information, and told me all the information was online, where I had looked before I came in. Plain and simple she was not very helpful or even nice. Just bought the same mower from Brim Tractor in Lynden today, where they were very helpful, knew their product, and were nice. Good job, Henry at Brim tractor.

They couldn't sell me oil drain plug gaskets fit my l2350dt. ? I even brought old ones with me…read more Sound tractor use to walk back to there parts and just grab them . Angered me a lot. I am in the market for a new tractor but will probably go to Burlington. That's really sad as I live in Everett. Or might buy a John Deere. Just don't understand how any business can operate without excellent customer service. I only give a three as because I have loved my Kubota . Bought it new in 1993 in Everett. Wish Sound Tractor wouldn't have sold out.

Incompetent shop techs, bad communication, bad management. Avoid at all cost, drive north to…read moreScholtens in Burlington and save yourself the headache you will have with this dealer setting up your Kubota. They probably can't eff up the construction equipment line too bad since there isn't a lot of dealer installation work to do...but the field assembly required for the tractor line is different story and, from my experience, is too complicated for the techs at this dealer to handle. The problems consisted of them being unable to get my Swift-tach loader mechanism to function correctly. They had two attempts to do so, but failed to get it working. They took three stabs at getting the tire ballast filled as they should be and delivered the machine without any instruction (which would have flagged the loader issues up front), they installed the canopy incorrectly and failed to address (so I fixed). There are many more items, some nitpicky like they failed to grease three joints on the loader arms to falling to install the rear conical seat wheel nuts with the conical face of the nut engaging the wheel. Pretty much boils down to an unprofessional and under-competent shop...these are things an entry level tech can easily mess up, but a good shop foreman would catch and teach the tech. That is clearly not what happens here - it's evident that they don't care about their work, they just want the sale and to move on. They have been non responsive to me in settling this and refunding some of the money I paid for them to do the install work that they either failed to do or did an incompetent job at requiring me to fix. Further, they did not complete the Kubota required delivery checklist and sign off with me. The purchase was six months ago, I love my B2601, but dealing with this dealership has definitely been a huge black mark on Kubota's reputation with me. Now that I'm six months on, I plan to write to Kubota HQ in Texas to let them know of the ordeal I went through (along with the many other things that Kitsap Kubota effed up). I'm also contemplating filing against them in small claims court to recoup part of the $3,600 I paid for the field install work they failed to execute correctly. The punchline: be wary if you choose to buy here. They talk an okay game, but when the rubber meets the road, your tractor wheels may just fall off...

Charged me over 200 to repair pressure washer claimed he cleaned carb and when I took apart due to…read morenot working carb was so dirty! Ripped us off plus took over a month to get back. Terrible customer service do not deal with these people just out for easy money!!

These reviewers are . These guys have been around for generations and know what they're doing.read more

I love this place, bought a new holland 25, not the subcompact. Salesman was great, price was…read moregood, financing was incredible. Since then bought the backhoe, brush hawg, fork lift and roof cover from them. Always great service, great communication, a very friendly and knowledgeable staff. It's a bit of a drive from my place but keep going back. Highly recommend

I went back and forth between one star and two. I chose the 2-star "could have been better", but…read moreactually right now Im at the point of could have been a LOT better. It was a tough decision, but I didn't want to be a jerk. The problem is mainly getting service. Getting them to return calls. Getting them to follow through. Every time I call, I get a friendly person who sounds like he's "on it", but never follows through. I have to call again and again and again. They're "short staffed". They've been "short staffed" for 5 years; it's their go-to excuse for everything. I've been told they ordered parts for my New Holland and it would take X amount of days to come, they'll call me when it's in. Weeks pass with no response and well-past the date quoted. When I call there's an excuse (always) it's back ordered. Still no call, until I call them weeks later again, only to find out part came in weeks ago and still the tractor isn't fixed, but they'll get right to it, though they're short staffed. I've been chasing them over my mower belt that keeps popping off or breaking. The friendly guy is always going to send somebody out that day. They've already "fixed the problem" twice; replaced an expensive part, only to have the problem occur again within a month. Came out to my house after several calls with promises to get back to me, but don't, and replaced another broken belt and tried to find out why it keeps popping off; can't locate problem. Now it's popped off once more and we're doing the "short staff/somebody's -coming-out, but-doesn't/will-call-you-back-but-don't merry-go-round. Exasperated, I called the "friendly" guy in service and he was going to make a quick phone call regarding getting my belt put on, and would call me back ("I PROMISE") in 5 (five!) minutes. I waited. And waited. It's right now 15 hours and still no call back. I've learned the ONLY way to get somebody out is to go into the shop, look a human in the face and get an appt./answer right there. Who has time for that. That's why we have phones. I'm done. Just hang a banner across the store front saying "We Don't Want Your Business!! and WE DON'T CARE!!". So now I just got off the phone with Kubota, from whom I bought a GREAT riding mower. In two days I have a solid appointment for service at my home as well as having my belt put back on and a thorough trouble-shooting inspection to locate the problem. They always return calls, have knowledgeable, very friendly service people, and are always straight forward and are very efficient. If they say it's going to take 2 weeks or a month, that's what it takes. If they say they'll call me back before noon, they call back before noon, with apologies it took so long. AND they aren't chronically "SHORT STAFFED". I've been dealing with Kubota for 4 years and it's smooth as butter on a warm day. There's a reason they have a thriving business with plenty of staff.

Rented the big boy chipper for two weeks. Cora was easy to deal with and Robert was great with…read morefollow up. Needed to replace a belt and their tech showed up and got me going quickly.

I have purchased several pieces of equipment from Brim. Always a positive experience. I have…read moreshopped around for pricing with the competitors and either got the cold shoulder or experienced poor customer service. I have a small piece of land and not experienced with a lot of the equipment I purchased. Henry was patient, knowledgeable and helpful with me. Since then I have had questions. Henry answers his phone or gets right back to me. I recommend Brim for their customer service and their good pricing.