Called to see about a part availability and was told they would have it shipped down from another…read morestore and would be there the following morning. (live over an hour away). Called again the following morning to confirm it was there. I was told it would be there by 1030. Drove to store only to be told it was never ordered. No apologies nothing as to how can we make it right just oh well we'll have it sent down tonight. Called the next morning and was told they didn't have it sent down. Won't be there until sometime next week. Terrible customer service.

They do not honor their warranty and go so far as to fabricate lies to justify their action.read more

Worst experience ever: visited the store last week to purchase items that were in the sales flyer…read more Two of the items weren't even on the shelf, of the three items I purchased, two had the wrong price in the system (which the employee had to have help fixing), and the employees had no idea where to find things. When I was sent to pickup, no one even appeared to help me. A visit that should have taken me 15-20 minutes in/out took 50! Will never go to this store again. Ever!

Good products but the worst customer service. No one answers phone. No one at pickup bay. 50% of…read morethe time there is no one to load orders or even talk too.

Fortunately, my credit card company stepped in and refunded the entire amount to me... I ended up…read morebuying an Ego from Lowes and am so happy I did. It automatically threads new line with the touch of a button and it's more powerful than any corded electric or others I've tried.

Bought a chain saw there. Excellent customer service there. Answered my questions and even filled…read morethe saw up with gas and started it for me to make sure it worked out the door. I didn't ask them to, this is their standard. I appreciate the over and above and will keep buying from them.

this store carries more things than people could imagine if you'd only go inside and look you would…read morebe amazed. The tractor supply stores in the Midwest are the heart of the connection to the farmers to get there solar fence chargers repaired to get orders they can pick up there from outta state... tractor supply stores are the lifeline for Farmers in this country and I'm so proud to have one right here in Mount Vernon Washington and I will absolutely support it. Go shopping in it, browse through there, and I'm going to get industrial affordable kitty litter right now for oil spill in driveway, from there.... Excellent Excellent Excellent chain of stores.

What a large store! This place was very clean, employees were friendly but the prices on some items…read moreseemed a little high. Overall a nice place with lots to offer from clothes to baby chicks!

I bought my Kubota Zero-Turn Mower at this location 5.5 years ago, and I could not be more pleased…read morewith their service department. Every time I needed to have either some regular maintenance or minor repairs, they were very prompt and very fast. Recently, there was a possible defect on the new oil filter they installed (not their fault), and they promptly came to our home twice to check on the issue. Not only did they quickly figured out what was wrong, but, just to be sure they placed a brand new filter and oil again, at no cost to me. They are wonderful, and all of their workers are always very nice and friendly. Even when I ask "stupid" questions, they don't make me feel bad at all. Even if their service is a bit pricier than in other places, I don't mind paying for it, because they garantee their work! That is why I only have my Kubota serviced there. Dustin, the Service Department manager is really awesome!

Appreciated the free hauling during winter! Tractor is…read morefixed. Thank you! It wasn't cheap, but the free hauling saved us!

This place has gone way down hill. I guess they were bought out in November…read more We went today to buy a new lawn tractor and price out a new full size tractor. The salesman was rude and informed us they no longer do free delivery on purchases and no longer do free setup on equipment. Between the rude treatment and the policy changes we went over to Lowe's and bought the mower. I will head back to Brim for the new tractor for the farm. Very disappointed after so many years of having great service from them.

These guys are great. Never worry that they'd be there, and were quick to answer and correct any…read moreissues (rare). Yard looks better than before! Thanks

I'm so glad I was given their name! What a nice teamwork! They were efficient and meticulously took…read morecare of my complicated lawn with trees and flower beds and all, they beautifully edged everything and they gave me a plan to expand for the rest of the year, I have no more worries about my lawn and a fair price as well. A very personable and dynamic family business. Call them.

I called Saturday afternoon and spoke with Jaqueline about picking up some of the kiln-dried maple…read more When I arrived I was greeted by Papis who was very friendly. He loaded up the wood, then offered to go to a nearby store to get a tarp for me as it was raining and I did not bring one large enough to cover the whole trailer. I paid him, and was on my way, all just a few hours after I called. The wood is burning great. I likely will only purchase from Sibi if I need to buy wood again.

From the owner: Sibi Firewood is a professional, reliable family business delivering firewood & log sales,…read morewholesale bundles, self loading log truck, and firewood processing for most of Puget Sound.

We were looking for a pumpkin patch that didn't charge crazy admission! This was FREE to get in!…read more And this is the PRETTIEST pumpkin patch I've ever been to! Guaranteed for cute backdrop photos, great for kids/families and it's such a big farm overall! Such a variety of pumpkins, squash and gourds! They have delicious hot apple cider and pumpkin donuts. Fresh produce and fruits, and honey too with apple cider available for purchase! They have a cornmaze for $7 admission, sunflowers and just a cute vibe all around. It is pretty popular too! The pumpkins are reaosnably priced if you're getting small and medium sized ones (not sure about the big ones). There were a lot of ppl with wagons purchasing big pumpkins so expect a line if you're visiting this month!

There's no entrance fee to visit the place, but there is one if you want to do the corn maze. We…read morevisited a bit late in the season, so there weren't too many pumpkins left, and the sunflowers were starting to fade--but they were still very beautiful. Parking was okay; there weren't a lot of spots, but it's very close to the farm. The farm was nicely decorated with different types of gourds and pumpkins, and they even had a giant talking witch! There are plenty of photo ops all around.