Vienna salon has been my go to salon for years .. it's a family business. The people are nice,…read morealways accommodating and the results are professional. I would recommend this salon above any who are just trying to get clients zipped through.

Old, dingy and I did not feel comfortable staying, even for the cheap prices. The place was…read moreconfusing to find as the store is no longer "Vienna salon", it is now labeled as " lucky cat nails" ... very skectchy looking exterior with the haphazard signage. The pedicure chairs look like they were from the 70s? It was not the experience I was looking for as a new mom trying to treat herself for once.

amazing customer service and nail technicians! I refuse to go anywhere else to get my nails done.read more

Requested mani and pedi, regular nail polish. $69.00 for combo…read more Was able to be seen without an appointment, but noted "Bee" is the one to request. Service was very fast - mani and pedi were done at same time! Leg massage was very nice. Doubt I will return because I didn't see any proper cleaning of tools, no disinfecting of the equipment. Vibe is quick, in and out. Shellac / gel seems to be their preference.

Lynn was great! Super friendly staff and amazing massage. Highly recommend. I've been looking for a…read morenew nail salon and will definitely be making it a regular spot!

Thanks Lynn! I love how they served and I love my nails . Great job . Highly recommend .read more

This pace did a great job. I got a basic pedicure with gel. The massage was awesome. The nail tech…read moretook her time and was really nice. The chairs were comfortable, and they offer you a beverage. Just don't go in for a gel color change. It's the same price as a basic pedicure. I told the tech that I didn't like the color, but she said it looks darker after it dries. It didn't. The books are not accurate to color, so when they ask you if you like it and you don't, change it right then.

Nice experience but, my manicure is already peeling up. :( you can see the exposure to air but I…read moredon't wanna peel it up all the way. Too bad.

What a perfect nail salon! the vibes are unmatched. I love that it is small, clean, no unnecessary…read morechemicals or instruments. Haley is relatable and warm. Looking forward to my next session.

BEST NAIL STUDIO! 11/10 haley is the best nail tech in…read moreportland! i will never consider going anywhere else. i just moved to portland and thought to treat myself by getting my nails done locally and it was the most relaxing experience ever. best nail studio, i recommend this to anyone who's going to get their nails done! :)

PROS clean quiet…read moretechs are friendly and welcoming large selection of colors Great massage chairs, very powerful other customers were regulars which must mean this salon is good for the location easy to get to location CONS leg massage was not very good and shorter than other places I go street parking, no parking lot It was a good experience overall but not the best, I really treasure the leg massages and so was disappointed.

Unfortunetly didn't have the best experience and it really depends on who you get. It was my first…read moretime and I didn't ask the name of my nail tech but they look older then the other 2. The picture speaks for itself :( it's a bummer but I've heard Nikki and Kyra are very good so I might ask for them next time.

I'm really hurt from this salons unsanitary negligence . ti…read moregot my nails done Wednesday and by Thursday I noticed it hurt and that she had over cut my cuticle on my left big toe. I soaked it immediately and put antibacterial on. Friday morning came and we had to catch flight at 4 am I'm currently in Chicago with a swollen puffy toe and a wedding to go to tomorrow I get back Sunday and if it's still terr or gets wise I'm going to ER

I live in the neighborhood and have been coming to New Identity for years since Tina took over…read moremanaging. Everyone here is super sweet, helpful, and I am always happy with how my nails look and feel. I work a lot with my hands, both with typing for work and also cleaning around the house with two busy teens, and my gel mani always lasts at least 2 weeks. I also get gel pedis here, and I love how spacious the salon is, so you do not feel like you are breathing in a lot of toxic fumes. I highly recommend calling ahead to make an appointment. I love all the nail technicians who have helped me, and will keep coming here in the future.

My all time favorite spot to get my nails done. This time I got Gel X and the service did take a…read morelittle while, but it was totally worth it! My nails looks amazing and it lasted a very long time.

Not sure if it's the manager or owner but she was extremely rude, and not so well-trained. I came…read morein right when the store opened asking for gel removal and she handed me a cotton ball with acetone and basically told me to leave. I came back later after my brunch when I saw more people inside and asked to get my gel removed. She came over and said I had asked for regular polish removal earlier. I said "I didn't but do you have anyone who can take off gel nails?". She then KEPTTTT coming over to say how I said regular nails earlier. And??? We are done with what happened earlier and you mishearing me. Also $15 for gel removal is so expensive.

Really enjoyed my experience here. I walked in and was able to get a manicure immediately with no…read morewait. I didn't get her name but my tech was so fast (which I really appreciated because I was running errands all day) and it didn't take away from the quality. I'm also a big introvert and there wasn't any forced small talk so I was in heaven. Will definitely be back.

After calling to make an appointment we arrived and sat for 20 minutes while the nail techs started…read moreanother client. When it finally came time for us they were in such a rush they didn't even ask what pedicure service we wanted. Our nail techs were clearly trying to get us out of the chair as quick as possible and in the process filed my big toe so fast and hard she broke skin!! The nail tech didn't acknowledge or apologize for nicking me. I'm thankful it didn't hurt or get infected. She slowed down a bit after sanding off my skin, but didn't give much attention to the rest of my nails before polishing. Midway through my partners pedicure, the tech walked away and my girl was left to finish his pedi. This wasn't a relaxing or enjoyable experience. The lack of music made it feel strange too. We were ready to be pampered and pay for deluxe pedicures, but this was the last time we'll get our nails done here.

Updating my review to say that my daughter (now 8) and I have been going here since she was 5 a few…read moretimes a year and it's great. They are kind and fast and do a nice job. We went last minute on Mother's Day morning and they squeezed us in too. They're really nice to kids as well and she always feels welcome.

The crew is always friendly and professional. They offer complimentary beverages every time…read more Mary is the absolute BEST at nail design, there is nothing she can't do an amazing job at! My nails always last at least a solid four weeks. Highly recommend booking with Mary, feels like spending time with an old friend and the price is unmatched for the quality they deliver!