I have used Chuck and his business for all my flooring needs for the past 10 years and could not be happier with his products, services and especially his pricing. He is 100% honest and I count on him to let me know exactly what it is I really need, based on whatever project I have going at the time. He ask that you call for an appointment to meet with him for consultation, and I completely understand why. Highly recommend Chuck at BCC Carpet Sales for any kind of flooring! Mark O. read more

Honest and reliable. Will use again, our house looks fantastic! Chuck is old school and has been around forever and stays in business with repeat customers. read more

I wouldn't hesitate to go to BCC Carpet Sales again for our flooring needs. He's direct, knows flooring and will work hard on the customer's behalf, but the customer has to do their part. If you want a floor change don't second guess the installation or Chuck's recommendation. Pay for the floor and he will keep you informed along with getting you in touch with the right people to install. I was having issues with trying to get contractors from another store to return my phone calls, answer questions, provide expert advice. Chuck knows what you need and how to get there, trust him. read more

We have used this business in the past to re-carpet our whole house. The bid was less than half a major competitor in the area gave us. We were very happy with end result (price, quality, timeliness). After our cats clawed up a portion of our carpet, Chuck and Kevin fit us in immediately and did a small repair job. Highly recommend. read more

Go with somebody else. It will be worth the money and time. When I mean time I am referring to the overabundance of useless communication which could have been saved and the time used to vacuum and sweep post install. Left it an absolute mess and just wanted to be done with the interaction. read more

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We replaced our carpeting house-wide about a year ago, and although we were very pleased after the install, I was remiss to write a review. Frankly, I can write a much more meaningful review a year after installation. In a word: GREAT!! I just got in Chuck's way a little selecting carpet... I told him what we wanted and he found inventory of the best, I mean the best carpet available at a discounted price. We have dogs and a cat; a year later not a stain, and I assure you there should have been! Bright, lively colors make the place look so clean... the carpet looks like it's been deep-washed after a simple vacuum cleaning. The installation went so well in time promised to the minute. If I ever need carpeting again, I will go to BCC. If anyone asks a recommendation from me, I will drive them to BCC. This is the best, full stop. read more

I called BCC carpet on (10/6/2022) and the employee that answered the phone hungup on me. I called back and asked to speak to the manager as I was looking to buy carpet. The employee told me that they dont take solicitation calls (which I was not,I was trying to buy carpet) and hungup on me again. I drove down to the store to talk to the manager and was greeted by this employee. When I asked to speak to his manager he would not give me his name and told me "where you can go." I will not be doing buisness with this company and would recomend looking elseware for your carpet/florring needs. read more

Chuck and his team just did a great job with carpeting for our house. I had planned to go with Home Depot when I saw Chucks shop next to my daughters dance class. He came and measured the same day we called and installation was within 2 weeks. Prompt and honest! We will only use Chuck for our carpet needs going forward. Great service and less expensive than the big guys! Shop local! read more

Had a terrible interaction with this company. Chuck was rude and did not understand why I asked him to put shoe covers on. He was insulted about my being concerned about germs and told me to forget about the job and just left. read more

This review is based on my interaction with Chuck. To clarify I did not use his service and went with someone else. I went online looking for carpet install and came across bcc. I reached out to him via multiple outlets, no response. Finally I called him and he answered like it was an interrogation. Who sent you, how did you find me, and I don't respond to online inquiries. Honestly he comes off as rude, early on. We kept chatting, and we finally setup a meet on a Saturday, which he explained was his day off. So I was thrilled he would go in on a Sat. He frequently mentions he is top 10 for Mohawk sales, and can get the best deal. As we entered the shop, he quickly guided us to a particular color, though I told him I wanted brown, he shifted us towards a gray. We also wanted a small section of LVP installed which was under 50 sqft. He recommended a guy name Alex, who was very pricey. The carpet he quotes he says is the best you will find around. Because he gets it directly from the mill. It was more than even Lowes, and the other 4 bids I had obtained. I did show him my lowest bid, which I wasn't going to use. But I wanted him to see that other locals are much cheaper. He said oh they must have done the bid wrong. He then called up Mohawk directly and said oh they are closed on Saturdays. Then he called some random guy and asked the guy if Chuck was top 10 for mohawk. The guy agreed. Lol at that point I wanted to run far away. Chuck comes off as a person who isn't humble and chatters how long he has been in the biz. For kicks I went online to see the cost of the same carpet. It was alot cheaper online, and that was with shipping. I felt like Chuck was taking me for a ride. I am glad I went elsewhere for the same quality of carpet. I provide this review, for others to be cautious. Don't be afraid to shop around. There are a ton of businesses that could use our hard earned money. He did tell me to go with the cheap guy, which to me is another sleezy sales tactic. He gets 2 stars for going in on a Saturday, I'm sure he does great work. But his pitch for getting the best price isn't all that great. read more

I went to BCC for a second estimate and was very happy with their bid. They offered me a higher quality product at a significantly lower price. Chuck is a professional and extremely honest and straightforward. Unfortunately, life stepped in and I have to put my renovations on a slight hold but when I am able to resume I will be taking my business to BCC. Everyone I worked with at the company was amazing and professional, I'm looking forward to working with them in the future! read more

After I had a water leak that ruined my carpet in one our bedrooms, I hired Chuck and the guys to install new carpet in that room. This came just a year after having new carpet installed throughout my home. After Chuck put the new carpet in I had regrets I hadn't used him for my entire home. That bedrooms carpet is of excellent quality. Not only that but Chuck and the team came in on time, did the job, cleaned up and were out the door in no time. When I am ready for carpet again, I know for sure I'll be calling them. read more

Talk to Chuck for all your carpet and flooring needs! He's honest and has over 40 years in the business and literally know's everything about carpet. He has a huge selection and will meet any budget. Support your local business today and give Chuck @ BCC Carpets a call! read more

Very Bad Customer Service!! Man answered phone BCC and when I asked to confirm I was calling the correct place he said "Yes I'm just the dumb one who answers the phone this late." I told him thank you! And hung up!! Would never work with people with attitude like that!!! read more

This little hole in the wall saved us big cash. Chuck was about 3K less expensive for a comparable quality carpet (6 instead of 9). I have already recommended him to 2 friends. He and his installers have been in the business forever (over 40 years) - they know carpet quality vs carpet pricing. They let me keep my old padding (it was only 1.5 years old), which saved me even more. Note: They are moving to a bigger location shortly. read more

Chuck has done carpets for us going back many many years and I always recommend him to anyone in need. He does top notch work and take pride in what he does. read more

All around good and honest guy. Many years of experience. He's not going to hold your hand or give you a slick sales pitch, but he will give you a fair and honest deal. read more

I had Chuck come out to our new house that we purchase to look at the carpet condition. He was honest and said that there was still good years on the carpet and it just needed to be cleaned and stretched. He recommended a carpet cleaner and then came in and had all the carpet stretched. It now looks 10 times better and he did it for an unbeatable price. I would recommend for any carpet or flooring needs. read more