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    NW Professional Hardwood

    4.8 (21 reviews)
    Open 9:00 am - 7:00 pm

    Services - NW Professional Hardwood

    Fixture refinishing

    Floor installation

    Floor restoration

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    Living room - before

    Stefan responded to my quote request right away, and got me scheduled quickly. He called two days ahead of time to confirm the start date, and arrived on time on the start date. He and his crew were friendly, professional, and answered questions as they occurred. They did the job very well in the expected time frame for the quoted price. My floors look great, and they did a great job making and installing a new crawl space floor hatch, as well as replacing a few broken or water-stained boards. I couldn't more pleased with their work. I'd use them again and recommend them to others without hesitation.

    After 4yrs of owning our home, we discovered hardwood floors underneath our carpet!

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    3 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - NW Professional Hardwood

    We have since moved into a new home and had Stefan refinish the floors and our butcher block counter tops.

    Mentioned in 15 reviews

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    Pannell Floors - Spiral floating staircase

    Pannell Floors

    (22 reviews)

    I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

    Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

    Gilford's Abbey Carpet And Floor

    Gilford's Abbey Carpet And Floor

    (9 reviews)

    I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more

    BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

    Reliable Men Construction - Bathroom

    Reliable Men Construction

    (71 reviews)

    Cully, Northeast Portland

    Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

    As a quartz fabrication and installation professional, working with Reliable men construction has…read morebeen an absolute pleasure. From a trade partner's perspective, they run a flawless operation. ​Their job sites are always clean, organized, and perfectly prepped for our installation teams, which ensures we can get in and do our best work without delay. Communication is outstanding, schedules are strictly maintained, and projects are incredibly well-managed from start to finish--zero time is ever wasted. To top it off, their administrative side is just as sharp, with prompt, reliable payments. ​Because of their professionalism, I have confidently recommended them to several clients and connections, and every single one of them has been absolutely thrilled with the final results of their projects. ​If you are a client looking for a seamless build, or a subcontractor looking for an elite team to partner with, I cannot recommend Reliable men construction highly enough. A true class act in the industry.

    NW Professional Hardwood - flooring - Updated May 2026

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