Took my 3 year old son here for his first dentist visit ever. The staff was very friendly and…read moreaccommodating at the fact that he was terrified. He ended up seeing Dr. Blank who was gentle and slow while doing the cleaning. We didn't feel rushed at all and my son ended up calming down after a few minutes. When we were done he was given a small toy car and a dental kit to take home with him. If you have a child that is nervous about their first dental visit then this is the place to go. It's designed to appeal to children and all of the staff help make it as pleasant as it can be. Even though we are planning to move out of the area we will be still coming back here.

I wish that I had a dentist and team this amazing when I was growing up! I didn't, and I am…read morerevisiting years of dental trauma because of it, , but my kids will never experience that because Dr. Derek and the entire office is amazing. Run don't walk to get your children signed up for this amazing dental experience so that they will go through life as lovers of the dentist as opposed to how most of us probably grew up, in perpetual fear. To the team, thanks for always being amazing for years and years. We can't go anywhere else, and wouldn't want to, see you in 6 months!!

We've been going here for 4 years and she is good at simple, routine check-ups and cleanings if you…read moreare in-network with her and don't mind a 15-20 minute wait time. There has been decent turnover in her staff recently and insurance can be an issue. Like other reviews say, she speaks really quickly using technical terms. In her unclear technical terms, she referred us to an orthodonist and sent us down a rabbit hole that resulted in days of lost time and ultimately, an overnight non-conclusive sleep study. When I followed-up with her on this, without reviewing any of the medical notes, she immediately referred us to another provider. I take all potentially complicated dental issues to another dental provider and just come here for regular, easy check-ups and cleanings which she is pretty good at and are covered by my insurance. Her location is really convenient.

We went in for an emergency cavity for my Daughter. I had called and made the appt 2-3 weeks prior,…read moresince we were going out of the country for several weeks and didn't want to be stuck in another country with tooth pain and no way to manage it. Dr. Karen clearly had a hard morning but instead of being professional, taking a few mins to recompose herself, she took it out on our family decides she wasn't going to do it because she was running behind. We drove 45 mins to see her. Her energy was rude , like she could care less about what I was asking or my daughter. Now we are stuck with tooth pain going out of the country. We could have gone somewhere else. This was a very bad experience

Drs. Chehab and Shin are truly amazing! Their professionalism and compassion have been stellar from…read moreday 1 - when my 3 yrs old daughter was first seen after she lost a tooth at the school's playground. Unfortunately, she was also diagnosed with multiple cavities at this first visit, and all the fillings were done at the office (through multiple visits). They were super efficient in fitting us in when she lost one of her fillings - timely (within 24 hrs) thus avoided any pain or additional cavities. The Drs. and their staff were patient, comforting, and superbly competent - allaying her anxiety and my concerns. We practice the importance of basic dental hygiene daily, and greatly appreciate the full scope of care from the professional and compassion team at Bethesda Dental Specialties.

I have been loyal to this business for years taking my teenage kids there since they were little…read more BDS used to be located very close to BCC High-School and used to be great with Dr. Shin but ever since the business was sold and moved to a new location under new management the quality has definitely declined and chances are you'll never see the same dentist or hygienist on return visits ever again at least that has been our experience they had one really nice great hygienists last year middle-eastern guy wish I could remember his name now I don't know if he still works there or not we saw him a couple times and he was always great . I am now a patient of BDS myself as well, as my wonderful dentist Doctor Kelly also formerly located in downtown Bethesda retired. BDS now seems to have more dentist turnover than the prime minister of England. I'll tell you when they really started going downhill, one day they started trying to hock baloney orthodontistry right before they moved to the new location that was the first red flag we didn't come in for that with my kid and they actually falsely claimed we had had to make an appointment for a necessary dental procedure and basically lured us in there for a sales pitch, they just wanted to sell us orthodontics! That was the whole visit we had to drive all the way there from North Bethesda for, no essential procedure. They were completely vague when they tricked us into that appointment. I wouldn't have minded them suggesting it or gently offering it at a regular check-up or cleaning but they literally basically lied to get us in there for a consultation for a procedure that was not urgent or necessary. That was a few years ago right before they moved to the new location across from Strosniders. We forgave them for that. Currently they have a really good receptionist I think his name is Benz but I had a very negative experience with a previous receptionist lady, luckily the old grumpy receptionists lady doesn't seem to work there anymore. When BDS moved to the new location the next inconvenience was they could not keep their scheduling straight it seemed like they were using some kind of AI or bot software program to send out reminders for scheduled appointments and they would send reminders out in both email and text message reminders with the totally wrong date! That happened to us I think a couple of times but their scheduling seems to have improved a lot. I have not left and found another dentist for my family yet I am sticking with them at the moment and I am not even sure why, I guess because for regular cleanings they have been adequate and good: I haven't given up on them yet but I can't say I highly recommend them at this current time. My last visit when I went in for a painful tooth just a couple days ago they took x-rays said they could not find anything wrong and sent me home. They said we would ''monitor it' and scheduled me come back in 2 weeks for a "complete exam". I think it was pretty lame they could not do x-rays and a "complete exam" on the same day they suggested my pain is from a sinus infection but I am not currently sick so I don't know bacteria in my sinuses is what the dentist told me. But he said he couldn't see what was going on under my previous root canal tooth. Today, I called them back, as sure enough my pain has really worsened in the last couple of days, they just referred me to an endodontist who does not take my dental insurance and is not able to see me until next Thursday which is 6 days away and now I am in more pain so I found an endodontist on my own who can see me Monday and does take my insurance. So the referral from BDS that got emailed to me today after I called them back was basically useless as well.

The staff was amazing and they explained everything to us that they were doing to my daughter. She…read moreenjoyed the appointment and she was totally relaxed. I would totally recommend this dental practice! Check them out.

Very disappointed with this dentist. I have been coming here for 11 years with 3 kids and just…read morebecause i missed my appointments 2x they cut me off as a client. The rep said " since u cancelled without noticed we have to let you guys go and you need to call your insurance and find another dentist" i guess common courtesy doesnt work here even after you have been with them for 11 years with 3 kids. They didnt know my situation or why i missed the appointment or even care to ask.

This is a great dentist office! The people are so nice and they do such a good job every Time we…read morecome! Definitely recommend!

Staff is kind and my kids look forward to going there and getting a go at the coin machines. They…read moreare gentle and usually accomodate out school schedule

I really like this dentist office. Dr. S and Sydney are both very nice and knowledgeable. I feel…read morelike the business is transparent about prices. They tell you the cost of everything before you pay and give you an itemized receipt. They also show you estimated cost for things like braces or Invisalign. I don't have to wait when I arrive for my appointment, and it's easy to schedule them. They are responsive via call. The receptionists are nice. I've had 2 appointments here and already scheduled my third.

Very disappointing experience. I have been bringing my entire family to this dental office for over…read more5 years, but recently I was charged $50 before and yesterday another $100 for missed appointments that were never clearly explained to me in advance. What made it worse was the rude and unprofessional customer service. There was no understanding or respect, even though I have been a loyal patient for years. Because of this, I will not be returning. I do not recommend this place if this is how they treat long-term customers. They seriously need to improve their communication and customer service.

I am so happy that I choose the Smileland Pediatric Dentistry for my 16 months old daughter. We had…read morea great experience with them. We saw Dr. Reza Beheshti today. Dr. Reza is very knowledgeable, professional, and friendly. He answered all my questions, and he was very careful with my daughter when he did the examination of her mouth. Also, the hygienist gave many tips for brushing my daughter teeth. She did a great job!!! The office staffs were very friendly and nice. The office facility is clean and new. Thank you all for a great service. Would go there again and recommend this place !!!

We have been coming to this office for awhile and while everyone has been pleasant and wonderful…read morefor the most part we had a dental assistant named Staphany that was the BEST assistant we have ever had. My daughter Scarlett had to get a cavity worked on and she was terrified, had a full panic attack in the room while getting it done and without Staphany going above and helping her calm down, holding her hand and just taking the extra time to not snap at her we wouldn't have gotten through. She is MAGICAL, if you have a sensitive child or need a little extra care ask for her she is amazing and I can't thank her enough.

Headline: In life...if you come across a partner that will not afford you a small amount of grace,…read moreit's probably best to cut ties quickly. I drove an hour from work and then home to get my son to an appointment today at 4:30 pm in Potomac. I was stuck at the intersection out front when I got a call at 4:31 to ask if I was arriving. I said I just had to get through the light and we'd be there. I was told that, since 4:30 pm is the last appointment of the day and I was not there they'd have to re-schedule. I was admittedly annoyed. Fast forward, we arrived at the office at 4:34 and they confirmed he would not be seen. I had asked for his records when I was in the car if they were going to be that rigid...and they had his records ready. We won't be back.

We had an appointment for 9am today in Rockville. We arrived at the office a few minutes early and…read morethe door was locked. I called the office and nobody answered so I called one of their other locations. The first person I spoke to said she reached out to the people who should be there, they are on their way, there must be traffic... 10 minutes later I call again and this time I speak to someone who tells me "oh they don't start until 9:30 on Tuesdays." I have multiple confirmation/reminder texts including today at 5:55AM confirming my appointment on Tuesday at 9:00am. Finally the Rockville office calls me back and said "oh we changed our hours, I called you on August 19 (a month ago) to let you know." I explain we were overseas then so I didn't get the message, but nonetheless that was a month ago and they haven't contacted me since then to make sure I got the message? And funny enough when I looked back at the text messages I even got one exactly on August 19 that says "thank you for scheduling your appointment Sept 20 at 9am..."

After spending over $3000 for extra's like sealants we had to miss an appointment due to my…read moredaughter having a bad cough (that also kept her from school). I was told that they would not waive a $50 fee for cancelation. They do not believe in treating patients fairly. I would pick somewhere else to go for treatment.

After being a patient here for several years, they changed their cancellation policy with no…read morenotice, and charged me $50 for cancelling an appointment with more than 24 hours notice. They informed me it was now a 48 hour window, and they had called the previous day. I was traveling, and called at 8am in the morning to cancel an appointment in the afternoon of the following day, and was told this will cost $50. I did not receive an email or a text message offering me the opportunity to cancel, or informing me about this policy. I also never received any written information about the 48-hour-window. What a terrible practice, all of your patient families are working parents who are juggling a lot.

Just had a great first dental visit with Dr. Conerly…read more I agree with Ping, she does have a great bedside manner and is very calm and patient with squirmy little ones. Her office is super conveniently located in downtown Silver Spring and the office is clean and well stocked with fun wooden toys to play with. I would highly recommend her.

Great dentist office! Gentle, positive experience for the kids and parking is easy. All of the…read morestaff are friendly and I like that the office is quieter than at bigger practices