We've been going here for 4 years and she is good at simple, routine check-ups and cleanings if you…read moreare in-network with her and don't mind a 15-20 minute wait time. There has been decent turnover in her staff recently and insurance can be an issue. Like other reviews say, she speaks really quickly using technical terms. In her unclear technical terms, she referred us to an orthodonist and sent us down a rabbit hole that resulted in days of lost time and ultimately, an overnight non-conclusive sleep study. When I followed-up with her on this, without reviewing any of the medical notes, she immediately referred us to another provider. I take all potentially complicated dental issues to another dental provider and just come here for regular, easy check-ups and cleanings which she is pretty good at and are covered by my insurance. Her location is really convenient.

We went in for an emergency cavity for my Daughter. I had called and made the appt 2-3 weeks prior,…read moresince we were going out of the country for several weeks and didn't want to be stuck in another country with tooth pain and no way to manage it. Dr. Karen clearly had a hard morning but instead of being professional, taking a few mins to recompose herself, she took it out on our family decides she wasn't going to do it because she was running behind. We drove 45 mins to see her. Her energy was rude , like she could care less about what I was asking or my daughter. Now we are stuck with tooth pain going out of the country. We could have gone somewhere else. This was a very bad experience

The staff was amazing and they explained everything to us that they were doing to my daughter. She…read moreenjoyed the appointment and she was totally relaxed. I would totally recommend this dental practice! Check them out.

Very disappointed with this dentist. I have been coming here for 11 years with 3 kids and just…read morebecause i missed my appointments 2x they cut me off as a client. The rep said " since u cancelled without noticed we have to let you guys go and you need to call your insurance and find another dentist" i guess common courtesy doesnt work here even after you have been with them for 11 years with 3 kids. They didnt know my situation or why i missed the appointment or even care to ask.

Lessly and Katherine were very welcoming and Dr. Shin always takes time to explain treatment…read moreoptions.

A Truly Exceptional Experience with Dr. Shin…read more As a nurse with 17 years of experience in procedures and sedation, I've seen my fair share of medical scenarios, but Dr. Shin stands out as one of the best examples of what healthcare should be. My 22-month-old son had a traumatic fall that caused damage to his upper front teeth. Two local dentists recommended pulling the three remaining teeth out immediately, and were dismissive of the need for X-rays, insisting that a child of his age would never sit still for an X-ray and that delaying the extractions could harm his permanent teeth. The plan was to restrain him, inject lidocaine (which I know from personal experience is always painful), and pull the teeth out. I wasn't comfortable with that approach. As a nurse who works with children, I've seen how painful procedures can create lasting fear of medical professionals, and I didn't want that for my son. After exhausting other options, I found Dr. Shin and her team. From the moment we walked into her office, Dr. Shin's approach was a breath of fresh air. She immediately engaged with my son, offering toys and creating a welcoming, trust-filled environment. Dr. Shin suggested taking an X-ray, which other offices had told me wasn't possible with a toddler. It showed that while there was a small chance the teeth would need to come out later if future X-rays show a developing infection, it wasn't urgent, and pulling all of them right away wasn't necessary. I was relieved to hear there was time to consider our options. Dr. Shin explained that one tooth did, in fact, need to be removed soon. She laid out two options for us: The first option involved general anesthesia with an anesthesiologist, who comes to the office once a month. However, as a nurse who starts IVs in children, I know how traumatic receiving an IV can be for a child. The second option, which we chose, was a thoughtful and humane approach. Dr. Shin suggested giving my son a weight-based dose of midazolam, a mild sedative that made him relaxed and sleepy. This allowed him to accept nitrous oxide (laughing gas) with ease, further helping him relax. To minimize pain, she applied a topical numbing agent to his gums before any lidocaine was injected--a step no other office had considered. Thanks to this careful, methodical approach, my son remained calm and comfortable throughout the entire visit. There were no tears, and I'm pretty sure (especially since he could watch his favorite show on the ceiling from the procedural chair), he didn't even realize the tooth had been pulled! Dr. Shin's compassion, skill, and dedication to providing the least traumatic experience possible for children are unparalleled. She took the time to ensure my son's experience was as positive as it could be--focusing not just on the procedure but on his emotional and physical comfort. As a nurse who works with children undergoing medical procedures, I can tell you that it takes a special person to balance decisiveness with gentleness, and to be both quick and patient when necessary. Dr. Shin does all of that, and more. I can't recommend her highly enough. She truly exemplifies the best of what pediatric dentistry can be.

I am so happy that I choose the Smileland Pediatric Dentistry for my 16 months old daughter. We had…read morea great experience with them. We saw Dr. Reza Beheshti today. Dr. Reza is very knowledgeable, professional, and friendly. He answered all my questions, and he was very careful with my daughter when he did the examination of her mouth. Also, the hygienist gave many tips for brushing my daughter teeth. She did a great job!!! The office staffs were very friendly and nice. The office facility is clean and new. Thank you all for a great service. Would go there again and recommend this place !!!

We have been coming to this office for awhile and while everyone has been pleasant and wonderful…read morefor the most part we had a dental assistant named Staphany that was the BEST assistant we have ever had. My daughter Scarlett had to get a cavity worked on and she was terrified, had a full panic attack in the room while getting it done and without Staphany going above and helping her calm down, holding her hand and just taking the extra time to not snap at her we wouldn't have gotten through. She is MAGICAL, if you have a sensitive child or need a little extra care ask for her she is amazing and I can't thank her enough.

Love Dr Jen , She…read moreis amazing and listens to my needs . Currently doing Invisalign with her

A year ago I went for a consultation and met with Dr. Jen. She was wonderful, with a beautiful…read moreoffice. However, her staff, specifically the "treatment coordinator" Stephanie was dreadful. This negative review is about her lack of coordination for almost a year that prevented me from receiving treatment. I contacted her multiple times and through various means (emails, fax and phone calls) as she was always delayed in her response to my inquiries. She claimed that her delay was due to her part-time work schedule. In addition, she consistently maintained it was my insurance providers fault. Yet when I would contact my insurance provider they claimed they never received anything from the doctors office. I literally kept a log of how and when I would contact her as well as my insurance provider. Alas, I finally gave up after a year of chasing treatment which worked out in my favor. I found another orthodontist by the name of Dr. Hickory, who has an amazing staff. Specifically, the Director of Operations Ms. Christy Van Ness was able to see me on my day off and literally just a few weeks later I was approved by my insurance carrier for treatment. Plus, parking at Dr. Hickory's office is free unlike the Orthodontic Studio. I wonder if the doctor is aware of the multiple lapses in assistance? She is loosing business as at least one other patients similar negative experience has been documented here in another Yelp review.

Took my 3 year old son here for his first dentist visit ever. The staff was very friendly and…read moreaccommodating at the fact that he was terrified. He ended up seeing Dr. Blank who was gentle and slow while doing the cleaning. We didn't feel rushed at all and my son ended up calming down after a few minutes. When we were done he was given a small toy car and a dental kit to take home with him. If you have a child that is nervous about their first dental visit then this is the place to go. It's designed to appeal to children and all of the staff help make it as pleasant as it can be. Even though we are planning to move out of the area we will be still coming back here.

I wish that I had a dentist and team this amazing when I was growing up! I didn't, and I am…read morerevisiting years of dental trauma because of it, , but my kids will never experience that because Dr. Derek and the entire office is amazing. Run don't walk to get your children signed up for this amazing dental experience so that they will go through life as lovers of the dentist as opposed to how most of us probably grew up, in perpetual fear. To the team, thanks for always being amazing for years and years. We can't go anywhere else, and wouldn't want to, see you in 6 months!!

It was a great experience for me and my child. They were nice and professionals. The waiting time…read morewas quick and very smooth. The waiting room was very entertaining for my kids and I don't know where else to take them but this place.

Waiting time is too long. The service is so poor is not respect?Everything is so bad specially…read morewaiting time so so long.My appointment is like 10:30 you do like twelve thirty, so this is not good

I had a crown fall out and my daughter told me to call Shady Grove Dental Care where is already a…read morepatient. Sara was so kind, got me an appointment right away. From the time entered the office to leaving I have never had such a great experience at the dentist. From being greeted by Sara, getting x-rays, seeing Dr. Chittamuri and going back the next day to have my teeth cleaned by Mandy it was a pleasant experience. I have several appointments lined up in the next few weeks and will be referring my friends to this practice. Thanks!!!

Another office which does not respect patient privacy. I asked that my call not be recorded only to…read moreget the canned response, "We do it with all our patients." If enough of us demand that our privacy be respected, maybe things would change.