Went in for an oil change was in and out less than 30 min. Great new service dept very friendly.read more

horrible sales person wouldn't even show us a jeep…read more I wanted tried to push me into a car I didn't ask for wasted my time

My first car as a teenager in the 1980's came from this dealership. Later on as a new mom I bought…read morea Volvo station wagon and now at age 47, having handed down my Mazda CX9 to my first teenage driver, I have just bought a Mazda CX9 2017 Grand Touring. In addition, I have had ALL my vehicles serviced by this dealership for the past 20 years. As a single mother car buying can be an intimidating process. The gentleman that I worked with at Beach were professional, honest, low pressure, and truly made me feel like family. Seasoned Client Advisor Jim Cole and his new colleague 19 year old Justin Riccioni were a great team to lead me through this process. I am over-the-moon about my new snazzy Crossover. Kelly Holden in the Service Department is also fabulous. Can't recommend this dealership highly enough. ~ Holly, Pawleys Island, SC

This the second time I have had my car serviced at this location.2.5 hours for a scheduled oil…read morechange, inspection and car wash.There is construction at this location, you go into the Lincoln dealership for service.The Lincoln waiting area is separated by red and gold stations but you can sit anywhere.I asked for the price on a part that needs to be ordered.I was previously given a quote of $100 with part and paint.$225 was added to my service check out when I asked why, she said Oh that's not the right price.A &164.00 service turned to $198 because there's a 3% fee I wasn't aware of before when I had the opportunity to get cash.They said my car was out front, I walked around the lot until I found my car parked outside of the bay doors at the back of the lot.My car was filthy from the wash , the car had been sprayed with water and the dirt was swirled around on the paint so bad I couldn't use my back up camera.I found Holly to ask about the wash she said it's not a detail but it's supposed to be clean and the front mats vacuumed.Neither were done, she asked if I wanted them to do it again but this is the second time this happened.I have my car serviced in Charleston , Fredericksburg and York.Ive never had someone explain that doing a mediocre job is the standard.I won't be returning to this location

I took my BMW to this place for some issues I had, and it was the best decision…read more I was received with a great customer service both over the phone and in person. Garren Bare (service advisor) was very professional, he worked with me around my work schedule for the drop off and pick up since this was my daily ride, he kept good communication and transparency and provided an excellent customer service, thank you Garren. I was provided with a full detailed report, with pictures and videos of the problems, and reasonable pricing to fix them all, and indeed they got the job done. I understand BMWs are complicated but I love them (sue me), so if you have this brand make sure to take it to BMW of myrtle beach, they have the knowledge and the right tools for these cars. Highly recommended. Thank you BMW of myrtle beach.

I purchased a used BMW from them and 2 weeks later it was in the shop for a sound in the right…read morefront end of the vehicle. Of course, they didn't find where the sound was coming from, but they did find that the vehicle had a leaking radiator. So that was fixed but they also found that the weld between the radiator and the bumper was cracked. They said that they would have to replace the part that was welded which was going to cost over $1500. I took it to a welder and had it repaired. They do not have a welded, so they rather replace parts. Which I think is ridiculous! After that being said. After those 2 weeks I had to take the vehicle was back in the shop for another sound on the left side. Which they found and took care of it. It was a small piece of wood stuck in the brake. I left the vehicle there again for another week so they can try to find the same sound that I was previously hearing. They finally found the sound!! The hydraulics shocks needed to be replaced. I would NOT recommend this dealership to purchase a used vehicle from. They do not inspect the vehicles thoroughly before reselling them. As I was told by the sales manager they check to see if the vehicle is safe to drive. They check fluids and change windshield wipers if needed! What a joke!! They don't seem to care if the vehicle isn't sound to resell! I will Never do business with them again! Buyers be a were!!!

My husband and I purchased a new vehicle from Buick & GMC, Myrtle Beach. We were very nervous, as…read morethis was our first purchase of a new vehicle together. Mr. Matt and Bryant were beyond amazing and made the entire process so smooth! I would definitely recommend these guys; they will make it all worth it!

Walked in to get an oil change and walked out with a new truck. Finances guy Joe and salesman Sam…read morecouldn't do enough for me. So easy, so professional! Will always go back.

Just got great service from Gary Chen. He did the tint on my 2026…read more Cadillac XT5. Works at Myrtle Beach Detailing. The tint was just for the Panoramic Sunroof. Excellent service ..very detailed on keeping my new auto in perfeet condition.

Our salesman at Beach Ford we called MAD MIKE and he was just great. What a personality so we…read moreenjoyed working with him. The other employees at that dealership were very polite and professional. We bought a 2020 Nissan Kicks with a low 33,000 or so miles on it. Going through their pre-certified program they had a fresh oil change, a new cabin air filter, and four brand new tires. The wife was happy as this was her Christmas party. We called Mike Mad because he was mad about doing the best job for Beach Automotive Group, selling vehicles with that personal touch, and making us laugh. Would recommend this dealership to anyone. On a fixed income our finance guru Stephen was good to work with giving us a reasonable monthly figure for the balance of our financing. The funny thing is the bank for financing was my own personal bank Wells Fargo. Only thing we need at this time is a copy of the three-year warranty on our vehicle. Let's face it folks if the wife ain't happy neither am I. She said get the paperwork-yes dear! Does this sound familiar guys? With that said MERRY CHRISTMAS and Happy New Year to all!

Absolute crooks. Every stereotype about used salesmen and mechanics apply to this business…read more I purchased a car from North Carolina, the clutch of which failed immediately upon it being delivered. That'll be a separate review for that dealership, but I digress. I took it to Hyundai since the car was a Hyundai Veloster, thinking they would have the expertise to fix their own brand of car. They charge me $3k to fix the clutch. My boyfriend picks it up, drives it 13 miles to work and back twice, and the clutch fails again. The dealership takes absolutely no accountability for the failure and blames my boyfriend for "driving it badly." Bro. My boyfriend has been driving manual for approx 20 years, and even a 13-year-old practicing driving on mommy's car wouldn't have resulted in that severe of a clutch failure after four short drives (which the service manager Jason shamelessly lied about and said there were 200 miles put on it since the repair. Not true. I know where that car was being driven and how long it was driven for. Pure gaslighting tactic.) I consistently tried to reason with Jason explaining that I recognized everything regarding the reality of the situation, and he was consistently condescending in his lies. Jason... I still know my boyfriend didn't destroy this clutch. Your employees inadvertently admitted that they encounter very limited instances of fixing manual cars, and that was evident by how mine was repaired. But it was the manipulation and refusal to take responsibility for me. I begged them to examine it for free to make sure they installed the new clutch properly. They refused for two weeks straight. I had to have it towed away back to my home to do God knows what with it after paying this dealership $3k to fix it, have it fail again almost immediately, and have them not even be willing to investigate the POSSIBILITY that they f*cked something up. Avoid, avoid, avoid. Do not buy a car from here, do not take your car here to get it fixed. They're scumbag liars.

Good cars for a reasonable price. Really nice service personnel. We have bought two vehicles here,…read moregood experience both times.