Had someone contact me incredibly fast when I made an inquiry. I was able to text with the rep…read morewhich was incredibly convenient since I was at work. Convenience at its finest. The entire process was incredibly straightforward. That said I knew what I wanted going in and didn't have to browse or anything. Bobby was my salesman and I was very impressed (especially as a former retail employee who sold furniture and pitched them). He explained everything and answered all questions with patience. He also made numerous points in conversation to make a genuine connection with me. Being incredibly personable. They basically met me halfway with my target price goal and performed some loops that (in my honest opinion) seemed pretty considerable. Dylan the financial guy was super down to earth and personable. He could clearly tell I was nervous as hell and had a way of being down to earth that helped me relax. Overall, I'm incredibly impressed and pleased with my entire visit. I'm also VERY pleased with their lifetime warranty. I felt like a valued customer and like I got the 5 star treatment. EDIT: Had to follow up a few times about various questions I had. Answering staff were VERY nice and attentive and Dylan didn't seem to mind my questions at all and invited more if needed. Love the fact they don't just dump you once the keys are handed over. You're cared for afterwards.

My husband and I are from Fort Mill SC and were in the market for a used Lincoln. We had a bad…read moreexperience with Hendrick motor in Charlotte so we decided to drive to the beach and look there. Rich Greenstein was our sales associate and was the absolute best!! My husband has stage 4 colon cancer and has had a stroke and I recently had archiles rupture repair and a tendon transfer from my big toe to my calf- so he was working with two disabled customers. He showed us the two cars we came to see and then offered an additional one he thought we would like. All three were great choices! We actually had a hard time selecting. Rich was patient and not one of those high pressure sales men who push you toward the higher car. While we were out test driving one he had printed out the differences between the cars so we could see them on paper! We were there late and I'm sure he was ready to leave however he didn't seem rushed or pushy! While we were still undecided he said take your time this is a BIG decision. When I'm ready to buy another car I will drive back to North Strand Nissan and buy from Rich, he definitely was the best I've ever encountered.

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

had a wonderful conversation with owner Chris n he took care of me .. very happy with his work ..read more

I want to update my earlier 1-star review. A few years after purchasing my car from Bell & Bell,…read morethe engine failed and GM originally denied the replacement. It was a very frustrating situation, and my vehicle spent 54 days in the shop. To their credit, Bell & Bell went above and beyond to advocate for me and ultimately got the engine replaced. I picked up my car today and everything is running smoothly again. While the experience was stressful, I appreciate the dealership for standing behind their customers and making sure the issue was resolved.

Bought a new 2024 GMC Canyon AT4X - AEV in March. It has approximately 7500 miles. It has been in…read morethe shop for 30 days so far for A/C blowing hot air. This is the 3rd time in the shop for the same issue. So, a total of 34 days so far in shop. I called 2 weeks ago for an update. I spoke to a sales manager that said Kyle Bell would call me back. Crickets. Not sure if this is a GMC issue selling me a lemon or a Bell & Bell issue not standing behind me? Time to file complaints with SC consumer board and Highway Safety Institute. I have no idea when I will be getting my truck back?

I have gotten cars from Joey for 10 years. He is honest and trustworthy! I have never felt scared…read moreto get a car from him. If you are honest and pay on time, he will value as a customer. I live in Virginia now and I still come to NMB to buy my cars because of how much I trust him!!! Just got a new car today. Love it!

The Worst Car-Buying Experiences I have ever had I bought a…read more2013 BMW Convertible here and within a week (and under 100 miles), the check engine light came on and the car died. I had to pay to tow it back myself, only to be told by the dealership that they "reset the code" and the car was "fine." Of course, the same issue happened again a week later. I took it to BMW, where they replaced 8 solenoids, 8 plugs, and 4 injectors. On top of that? * The convertible top stopped working * The alarm randomly goes off and won't stop * You can't even lock the car And the dealership? Totally unhelpful. They wouldn't take responsibility at all. Terrible business practices. I would never buy from them again, and I'd advise others to stay far away.

well mechanic knows foreign cars had a starter put in on bmw z4 then needed hydraulic top motor…read morethat does not work, working on issue with estimate

I was greeted by many friendly faces before I met with the seller at the dealership. It was a…read morerelatively stress-free adventure. The more I drive my Honda CR-V EX L 2026, the more I enjoy it!! It is very easy on gas. It has the best non-reflective audio system and plenty of speakers. I just purchased the trunk cover and will purchase the cargo net. The service department couldn't be better. Very knowledgeable, keep you informed before,during, and after to let you know it is ready . Very happy with the total experience! I like the unobtrusive hub caps for sure.

Great people to buy a Honda from remotely. I shopped everywhere across US and they were fast to…read morerespond and offer best price.

I agree. All about cars is shady. We spent 800 dollars on a deposit only to have problems and only…read moreto have the car for 10 days. Then the new manager Eddie called like he was concerned but did nothing. We have never heard anything else. I will post as many places as possible to keep others from getting ripped off. Since I am getting no response or remedy to the situation I am also reporting them to the BBB

Shady car dealer, husband was about to buy a truck had gotten the loan and they sold it on him…read more Don't trust them! Don't buy cars from them!

I was looking for a car and with all the options out there, I didn't know which one. He had no…read moreproblems helping me test drive 4 of them. No pushing sales, very knowledgeable, and very patient. Responded quickly to all my texts and questions too. I didn't end up choosing a car (yet) but this is a great dealership so far.

I went to lot 530 on a Friday, walked around, no one offered to help me. I went back next day…read moretalked to Mike and picked out a car off of carfax, made them him cash offer on Saturday but he didn't call me back. Texted them on Monday Shawn returned my call made an all cash offer of 21,000 again never called me back. They add $995 or $1495 for cleaning the car, spraying on fabric protector and putting hydrogen in the tires. I guess the only way they sell cars is if you need credit and pay the full sticker price that ask on used cars. Terrible experience