I read an earlier review that kind of sort of insinuated that the employees at Patrick's Hardware…read moreignore customers when they enter the store. Presently I rent and whenever I go there for a small do-it-myself projects I am always greeted with curtesy and respect. I sometimes ask of their expert advice when I am not sure of what I will need. They remind me of the folks at Game's Farmers Market, extremely helpful and I always need assistance when I go there. Patrick's Hardware will continue to be my go to place for menial projects. I would definitely recommend their personable services and vast knowledge and I will always choose Patrick's over Home Depot and Lowe's!

Nice people a real Hardware store with friendly folks that know what they are doing. Definitely…read morewill return many times.

Alleyse was a big help and all smiles. She was instantly available to assist. The soil was good and…read morethe team was great in formation. I will definitely be back in soon.

I was sooo shocked at ACE hardware! Had no idea of all the cool things in store! It reminded me of…read morea Michaels and a Lowe's combined!! I actually came in because I was in such of a yellow yeti and when I googled it, I was shocked to see that Ace Hardware had it. The store was clean, bright, and inviting. Parking lot was huge and the parking spaces were wide. Employees were friendly and kind! I definitely will be coming back as they had just about everything and even things I will be getting people as Christmas presents!

Ace Hardware Hampton is exactly why local hardware stores still matter. The store is clean, well…read moreorganized, and easy to shop without feeling overwhelmed. If you need help, someone is always nearby and actually knows what they're doing. Big shout out to Michael the cashier... friendly, helpful, funny, and very attentive. His personality alone makes the experience better. Honestly, he has management written all over him and definitely deserves a raise. Great customer service, solid selection, and a stress free shopping experience. If you're in Hampton and need hardware done right, this Ace is a great stop.

You know Ace Hardware is not one of your Mega Hardware stores like Lowes or Home Depot, they don't…read morehave as big of selection or they may not have the cheapest prices. But one thing I can count on at Ace Hardware is helpful, friendly customer service. Yesterday I was working on my toilet and I needed some parts (screws and bolts). Being a normal customer of Lowes, I was thinking to myself, "Where in the hell in that store can I find them and who is going to help me?" One thing I can't get at these mega-hardware stores is available customer service. Praise be to God I thought of Ace Hardware which is right up the street from my house. I was greeted right away, from the time I walked in till the time I left. I don't know the employees name, but he ask if he could help, went to a screw measuring board, and lead me to the correct screws and bolts I needed. It fit like a charm on my toilet. When I checked out, they were friendly and quick. I really love going to this Ace Hardware. Oh, by the way, this particular location is not in Williamsburg but in Hampton Virginia. I highly recommend you give this location a try before going to the "Mega Hardware Stores." Happy Yelping!

Good stuff. Found what I needed in hurry. Small and convenient. Prices are right too.read more

They have an amazing amount of stuff in a small space, including a great selection of basic…read morehardware (screws, fasteners, etc.)

The selection here is limited. They usually have only one of what I need and usually the price is…read moreabout 25% higher than other places. Service is ok.. However there is that one guy who always just never stops talking. He just keeps on talking all the time just runs his mouth even when you say thank you and try to move on. That guy is the only reason I'll drive to another store unless I absolutely have no time.

A good store with a small-town feel. There are some really friendly employees and then others that…read moreI feel need a little push with interaction. Overall prices are not bad and staff is knowledgeable. They offer a military discount. Lots of different items to entice all shoppers - in addition to interesting outdoor and home items, they even have funny greeting cards and some kids toys! Brandy helped us today and was super knowledgable; she knew all the right questions to ask in order to get us the product we needed. Thank you again!!

I came to pick up some nut and bolts for a leaking pipe that my crew had to fix on a nearby project…read moresite. I did manage to find it and the employees for the most part were nice and helpful. For the MOST part. I went to check out my items with my company card and when there were two black women that were on standby that assisted me. They were short and chatty and one of them was light skin (didn't get the names). One of them made a rude remark about my deep voice and thought it was funny. The other one wanted to play games when I asked them if I could use the job name to bypass the pin on the card. They did solve the problem but insulting me and playing with me in that environment was completely unnecessary and unprofessional. I will not be coming here again.

I needed to purchase not just one but two major appliances, dishwasher and clothes dryer. After…read moredoing a comparison pricing, Lowe's had what I wanted at reasonable prices. Thank to Brian Smith, sales representative, for providing me the opportunity to make the best decision with the information on the products I was seeking. Great experience at Lowe's in Hamp

We purchased a entry door, storm door had them both installed by their contractors and found dings…read morein both. When customer service was contacted we were told they could give a $100 discount on a on a $1700 order . We were not satisfied with that offer and ask to speak with a manager another supervisor called back ans abruptly said thats all they could do take it or leave it. Sooo after years of being a loyal customer we're going to leave it and cancel our ALL dealings with a store that doesn't have the customers concern as a priority. Mind you its only been 2 weeks and the order is under a warranty. Shame on Homedepot to treat a valued customer in this manner.

On the 13th of July I ordered carpet , padding and installation from the Hampton store. I was…read morenotified by Romanoff Renovations the next morning that they would be the installers. I looked up the reviews on Yelp. They received horrible reviews. I visited Home Depot exactly 25 hours after the initial order and tried to cancel citing bad reviews and the padding I had chosen was not correct. I wanted to buy the carpet only. I was told I could not purchase the carpet, the store has to have installation with the carpet to purchase. I have my own installer, but that did not matter. The gentleman, Tony, said the carpet was in route, after only 25 hours and I would have to pay a restocking fee. I disputed this and asked to speak with a manager. I was told the manager was on vacation, but the assistant manager was available. Tony disappeared for 10 minutes to speak with someone. He came back and within 5 minutes disappeared again. When he returned I was told the manager had worked on the issue but I still had to pay the restocking fee. Tony escourted me to customer service where I was given the original fee minus 230.00. I will never visit Home Depot again and will tell all my friends of the incident. This leaves a bad taste in my mouth. I feel as if Home Depot is only after money to the detriment of the customer. Debra

Terrible service for a local store, prefers tu fútil online orders than serve in store customers.read more

Well we really liked the store in Manhattan KS. This one not really. Why you ask; well I'll be…read morehappy to answer. I gave the store two stars because a nice man who works in the paint department showed me the employee who works in plumbing. I approached her and she ignored me and as I asked her if she worked in plumbing she responded with what I thought was "I'm not here." On the inside I figured I just misunderstood her. Wrong. I asked again and said I only had a quick question. She then emphatically said "I'm not here. I'm OFF." Fooled me because I was thinking "uh then why are you here WORKING?" She said again she was off so I set the item causing my aforementioned question on a shelf. She then realized I was leaving and mumbling to myself that I was going to write this missive about the experience. Check. I like to patronize small businesses rather than box stores. But my shopping trip to the box store was no less satisfying than the time spent at Ace today. After all my expectations are that I will need to know what I want at the box store. I probably will not step into the Ace again, and my advice to Ace's management would be to periodically check on your team and consider someone who wants to be service minded.

Received an antique Gone With the Wind lamp that was stored in a garage for over a decade. Required…read morereplacement of electrical components and a deep clean. And they did an amazing job. While in the shop they also have an amazing collection of lighting needs for sale. Highly recommend and will be going back.

I visited Cody's looking to replace a dining room light fixture recently. Wayne and his father…read morespent a lot of time giving me suggestions on fixture replacements. In the past, Cody's has taken light parts and created beautiful lamps and light fixtures for me. The staff always has a wonderful solution to meet my needs. Check out Cody's in the Phoebus section of Hampton.

9-21-24...went to newport news Harbour Frieght,,,there were at least 10 people in line......ONE…read moreregister open...was going to purchase a nail gun....went to Lowes and purchased gun...spent more but no line. If this is what you want...hope you go out of business

Large selections of discounted tools. Just about every tool for just about every job. this is…read moreyour place to get those cheap tools that you may only use one or twice. Every tool I have got here has lasted me as long as any other expensive tool. They carry some hardware for homes and vehicles.