Lifetime fitness in Framingham is Amazing!!! I wish I had…read morejoined this gym when it first opened. It is like a resort. The employees are super nice and are so helpful. The gym has Everything to offer and the classes are Fantastic. You get an unbelievable work out from the instructor's. The personal trainers are awesome. The gym is clean & clean. You can go at a 5pm rush time and still find equipment to use. If you have not checked this gym out ...you should.

would be zero if that was an option. horrible management…read more no accountability, tons of theft. broken machines kids use the pool like it's a toilet

They do not teach employees how to be courteous and helpful. So I am canceling my membership…read more I was working out and someone picked up a phone call. I asked very nicely if they could take it in the hall or common area, it's posted as a rule not to talk on the floor. He looked at me like he wanted to kill me and kept talking. Spencer, a trainer, was about 10 feet away. I asked him if he could please tell him to not take a call here. He said he couldn't. He could do it later. I said I don't understand, it would take 3 seconds to ask, you just talked to me longer than that, just ask him please. He said he couldn't, in a way that seemed like teasing, like he was tying to make me feel petty for asking. I went downstairs and complained to the person at the desk. When I went back upstairs Spencer came right up to me and said he asked him and he hung up the phone. It was obvious now he had been teasing me, because he came right up to me to try to patch it over. No one likes to be ridiculed. This is the first time something like this happened. There is a man there who stares at people. A few weeks ago he walked up to me and yelled in my face when I asked him not to stare at me. I told him to please move away from me, he didn't. I mentioned it to the spikey haired guy at the desk who said "Oh ya, he's does that a lot, I know exactly who you're talking about." Nothing has been done, and this guy continues to roam around there looking to pick a fight. They need to take care of members. Something is wrong here. I'm leaving. It's their job to enforce rules, members shouldn't have to beg them.

Bad customer service and attitude. When I heard about this…read morefacility I was excited to go get a tour. I had not even entered the facility and felt uncomfortable and excluded. I was told that they had no staff available to give me a tour, however there were 2 staff at the desk. Additionally the staff at the front desk were very condescending, disrespectful and uncooperative. When we entered she seemed very annoyed. Overall I felt as though this experience was underwhelming and I was left dissatisfied.

I've belonged to a lot if gyms and this one is great. It has a large space and there is a ton of…read moreequipment for lifting and cardio. Glad I joined. Make sure you sign up for some personal training with Brian. Good guy who will get you in shape. I high recommend.

After joining they closed the pool and hot tub- they closed the spin cycle room and switched to a…read morePilates room which you need to pay extra for- they rent out the yoga room to an outside Physical therapy group for a large part of the day and they closed the child care center. They don't consistently maintain the equipment - when things break the repair can take an extensive period of time. All of this with no change in the membership fees. One other sad note I might add is that the men's bathroom is filthy.

This is a very nice athletic center and a awesome location for volleyball. Clearly a multi use…read morefacility with a track ringing the courts.

It's new. So I'll give it 3 stars on the hopes that it improves…read more I come here for the ice. It's expensive. $20 per session. I can pay $15 about a mile or 2 away. But I cough up the extra cash since there are 2 ice sheets here. One for hockey and one for figure skating. Early in the morning most of the skaters are on the hockey rink. So I get private figure skating ice. If this place becomes popular, it won't be worth the price. The biggest thing that annoys me is that the place is a mess. I arrive at 6 or 7 AM. And all the tables in the lobby are filthy from the crowds the night before. Food and beverage stains. To the point where I carry chlorox wipes in my bag.

Was there for a AAU tournament this weekend.............the basketball courts are the fake plastic…read moresquare pieces that they put together (not real wood).......they are TERRIBLE to play on. Most of the kids were slipping all over the place...........impossible to make a cut or sharp move----ALSO the ball does not bounce very well at all on this fake wood, almost like playing on piece of plywood, with dead spots all over the place.........I have been to about 10 different facilities in New England, and this is one of the worst facilities I have been to for basketball. I can not comment on the hockey rinks. The tournament directors should not be using the facility----too many other nicer arenas to use.

I've been a member of Beacon Hill Athletic Club (Wellesley) for three years, and the only reason I…read morecontinue to go is because it's convenient and there aren't many easy alternatives nearby. The biggest issue is that the equipment is badly outdated. Walking into the gym feels like stepping into the 1980s. The machines are old, the overall facility feels tired, and it is long overdue for a serious investment and refresh. The locker rooms are in a similar state, very dated and in clear need of renovation. To be fair, the club is clean. Extremely clean. In fact, the staff often seem more concerned with cleaning equipment than allowing members to use it. The constant wiping down and fussing over machines can feel excessive and, at times, genuinely strange. The atmosphere is also disappointing. Peter appears to have a group of favorite members and regularly has loud, bro-style conversations with them across the gym. These conversations often include inappropriate language that feels unprofessional in a fitness club setting. Another staff member, a younger guy, is consistently rude and seems to think the gym's sound system exists solely for his benefit. When he's working, members are subjected to some truly awful reggae playlists. Peter's music choices aren't much better, with a steady diet of jazz and 70s music that feels completely disconnected from what most people would expect in a modern gym. The overall impression is that the gym is run around the preferences of the staff rather than the members. Whether it's the music, the conversations, or the way the floor is managed, there seems to be very little thought given to creating an environment that is motivating and enjoyable for the people actually paying to work out there. The one saving grace is the woman who works at the front desk. She is consistently friendly, welcoming, professional, and genuinely customer-focused. She treats members with respect and clearly understands what good customer service looks like. Ironically, she also seems to have the best taste in music. Unfortunately, it's uncomfortable to watch how some of the other staff, particularly Peter, treat her. She deserves far better than the dismissive attitude she often appears to receive. For a club that charges premium membership fees, the facilities, atmosphere, and management approach simply don't measure up.

This gym is great and always very clean! It is well equipped and organized. Members here are…read moreno-nonsense. They come to get a good workout. They don't try to find dates, show off the latest fitness gear, or take selfies. If you love 70's music, which I do, the vibe is perfect. If not, bring your own music because that is all they play.

My son has been coming here for years. Nice people, organized scheduling and not a rip off.read more

Luke celebrated his 7th birthday party and had a great time! Honestly with 2 working parents, The…read moreFrozen Ropes staff was very helpful, organized (better than me) and accommodating for all details! The kids were energized with creative game play and batting opportunities. They even cleaned up the party room! Thanks Frozen Ropes for making Lukes birthday awesome!

Great metro-west squash facility (badminton too). Newer courts, one international squash doubles…read morecourt, quality players, easy access, best rates!