Called Palm Plumbing for an emergency drain line break. Other companies needed two or three days…read moreto schedule, but Chris was able to come out to our condo on the Cape in less than an hour. He had everything needed to complete the repair on his truck, and we were back in business in a couple of hours. He saved our New Years holiday with great professional service - very highly recommended.

Palm Plumbing came out to my house today and did a wonderful job. Called many companies and this…read morewas the only company that called me back the same evening that I called. Chris kept me updated the whole time. I would definitely call them back for service if the future if need be. Thank You!

This company was scheduled by ServPro for my home. They failed to confirm with ServPro when they…read morewould be arriving. I wasn't even given a specific day. I returned home from a short trip to a client call within my neighborhood to find a red van parked in my driveway and a man--who identified himself as being from Jimmy Lumley Plumbing--already inside my home, in my kitchen where I couldn't see him as he was behind the partition. I had received no notice, confirmation, or prior communication from Servpro or anyone else involved in the project indicating that a plumber was scheduled to arrive today. Let me be clear: He did knock on the door, but he did not ring the doorbell, which would have triggered my security system notification. When no one answered, he proceeded to let himself into my home without consent. My 19-year-old daughter was home and asleep in her bedroom, unaware that a stranger had entered the house. When I questioned him, he stated: "This is my fourth house today--I don't even remember," and admitted he didn't see a doorbell, even though he previously claimed he knocked AND rang the bell. When I called ServPro, they confirmed they were also not informed of his scheduled visit. This is an unacceptable breach of safety, privacy, and protocol. No individual should be entering a home without explicit permission, especially when no notice has been given to the homeowner or the rebuild team coordinating the project. The fact that someone was already inside my home when I returned--with no explanation--was both alarming and distressing.

Jimmy and his crew have always been responsive and then professional with the service they have…read moreprovided us in the past. I highly recommend them.

I called Robert and he came immediately to repair actually disconnect my water line from fridge to…read moresink. Thank you for your prompt response.

From the owner: 24-7 Emergency services for all your plumbing needs. Same day service available, call us today. We…read moreconnect with people not just pipes.

From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

If there was a "Zero", that would be our rating. From initial call to invoice, to calling them to…read morediscuss our dissatisfaction. 1). We ask to Be made aware of quote prior to any repair so we could make a decision if cost to repair was more than installing new. This didn't happen. 2). What our tenant stated about the repair was not what was stated on their invoice. 3). Cost vs what was done--$$$$. 4). When contacted to discuss our dissatisfaction, nothing could be done--cost stood as estimated of which we NEVER got to discuss prior to proceeding. DONT trust their website! Dissatisfied customer!! We'll NEVER use this company again.

Very pleased with the Service & Response time! As well as the cost! Thank you! Marsharead more

From the owner: We are a family owned business born out of a desire to serve customers and employees well. Give us…read morea call and see why we are "The coolest choice for home comfort!"

From the initial contact and estimate from Hugh the owner personally coming out to Kyle setting up…read moreportable Ac units the same day was a refreshing experience. Jacob and Jacob sent a text that they were on their way day of install and on time. They were very polite and very considerate of property and execution of removal and install. Jacob inside, answers a barrage of questions from me and was very in depth with his responses. His above and beyond of detail and care of installation was very critical and obvious that he truly cared about what he was doing. It was an artist and perfectionist at work! Jacob outside was apparently just as detail oriented, and although working in the heat and cumbersome job at hand was also very polite and respectful. He also did a great job! I cannot tell you how impressed I am. We had a system installed in 2008 No comparison, hands down Hughs company and employees are a rare commodity in this day in time. I implore you to use this company as you will not be sorry. I'm sitting in comfort and pure happiness at the result of these very caring people, from owner on down. Thank you Hugh, Jacob and Jacob and Kyle! You truly care about what you do!!! Also paid 3k less than other estimates. Money matters of course, but people that perform above and beyond to get the job done is paramount! Thank you so much!!!

I have a couple of homes on 30A that I BnB. During one of our highest booked times, one of the hot…read morewater heaters took a dive. The family of 8 that was in the house were not happy. I called a few plumbers that told us they couldn't repair our Rinnai heater, only replace it. I tried one more call to Protech and Chris was able to save the day! Not only did he clean and repair my unit, he had the part needed on his truck. He's my plumber for life. We've got the other homes scheduled for yearly cleanings and check-ups, so this doesn't happen again. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Thanks ​Chris!

Joe and Ethan just went way above and beyond on helping diagnose and repair a hard to find water…read moreshut off issue that they were on site at Island Paradise and after they were supposed to be already home. I really want to thank Emeral Bay Plumbing. They are a 10 out of 10.

Mike Gonzales was very helpful in getting our clog out! Very polite to everyone in the house when…read morehe arrived. Most importantly, he left the plumbing in perfect working order!

Such a pleasure dealing with Brian. No pushy upselling; just what needs to be done and what and how…read morethey'll do it. I was so pleased with the presentation at my rental house, that I asked him to follow me home to look at problems there. No need to look at any other company.

From the owner: Whether you're dealing with a small repair, a major installation, or an emergency situation, we're…read morehere to make the process as smooth and stress-free as possible. We believe in transparent, upfront pricing, so you'll always know what to expect before any work begins-no surprises. Furthermore, with years of experience serving the Fort Walton Beach community, we've built a reputation for being prompt, professional, and always focused on providing the best solutions for your plumbing needs. When you need plumbing help, we're just a call away, ready to get things back to normal quickly and efficiently.

Hands down Gage Anderson is the best! He takes his work seriously, always providing thorough and…read moreexpert attention to my A/C unit. He explains any issues he may have discovered and follows up with the best recommendations for repairs. Truly a professional!

Our outdoor compressor unit has one of those garbage ECM's for the cooling fan. It died after about…read more5 years, but the unit is still under warranty, so I was calling around to find a reliable company to do the warranty replacement. Calling Southeastern Cooling ended up being a very smart choice. From the moment I began speaking with Adam on the phone, I was impressed by the level of courtesy and professionalism I experienced. I explained the problem and what sort of service we required. He managed to source the replacement ECM and schedule a tech to come out in just a matter of hours--same day. Gage, our technician, was prompt, courteous, professional, and quite humble--that's an often overlooked trait these days. He was able to get the ECM swapped out fairly easily and got our system back up and running. As someone with nearly 3 decades working with tech, I was, of course, carefully paying attention to his work--he managed to impress me a number of times with how carefully and thoroughly he handled the replacement process, even ensuring that the wiring was just as neat and tidy as how it was when he started working on the unit. Overall, this initial experience with Southeastern Cooling was remarkable and we will likely call them again when the need arises. Though, when we do call, we'll be requesting Gage.

Great service & friend staff ! Thanks, Bobby. & Brad! Small family owned businesses really are best!read more