We just had Jimi with So Cal Custom Pools and Spa re-do our old plaster pool. I had 5 different…read moreestimates from 5 separate contractors. Some were large corporations and some smaller operations. Most estimates came in very close in price. To me price was not the number one factor, after reading reviews and talking to people in the industry, we chose to go with So Cal Custom Pools. I was very impressed with Jimi and how everything from start to finish was handled. Little things to me are important, like show up when you say you will, complete a job to the best of your ability. Jimi showed up every time when he said he would, the pool was completed on time and looks amazing. I would always know when someone was coming to the house, I received either a call of text prior to someone showing up. We started with demo, the demo crew removed all the old plaster, tile and cooping, when the crew was completed the yard was swept and cleaned after. Everything looked clean and the crew took pride in the work. Next we had the tile and coping installed. I did have 2 small change orders. I changed the water feature and had the tile guys do a little more work than was originally expected. This was the only increase to the pricing and everything else came out exactly as expected. Once the tile and coping were installed the pebble was installed. The crew showed up and completed this in the morning. As soon as the plaster was completed we started to fill the pool immediately. The pool looks great and I was very impressed with So Cal Custom Pools from start to finish. I would use them in the future. Thanks Jimi, the pool looks great.

I love my renovated pool. Love, love, love. I decided to makeover the pool before the rest of the…read morebackyard landscape so that I could design everything else around the look and feel of the pool. I needed to see it before moving ahead. The pool changes color many times through the day, and the reflections are crisp and clear. My family is thrilled. Jimi is direct, and the project was on time and on budget. We are grateful for his professional crew. Great investment.

My wife and I purchased our hot tub from Keith who was very helpful and pivotal to our decision on…read morewhich spa was best for us. My spa was ready ahead of schedule and the delivery team was great, they kept me up to date on delivery, did an excellent job at placing my spa and answering questions. I had a hiccup scheduling my free spa orientation but that was cleared up by Julian who made sure to get my appointment set up in a timely manner. My orientation was done by Joe who was outstanding, professional and knowledgeable answering all my questions and educating me on overall spa care. I signed up for their O-Care program which keeps me current on my spa treatment supplies and provides free delivery as well as a $10 discount on my orders all while extending my heater warranty to their Lifetime Heater Warranty. Joe also got me set up with the ability to control my hot tub through an app which is a wonderful feature. I can't forget to mention how wonderful the hot tub itself is. If you're in the market for a hot tub I highly recommend Bull Grills & Spa.

Would not hesitate to purchase from them again! A few weeks ago we were in the market for a hot…read moretub. Jorge was knowledgeable, spent a lot of time educating us and did not pressure us to buy at all. He worked with us to find a hot tub that met our needs and was delivered in a few weeks. On the day of our delivery, after we started filling our tub in the evening, there was water leaking from the tub. They sent a service technician the next morning who repaired a disconnected air hose. Joe, was outstanding! Found the problem, fixed it quickly and then spent extra time going over how to use the hot tub and how to add the chemicals. I am impressed overall with the salesmanship and the service that quickly followed when needed! You should consider them if you are looking to buy a hot tub!!

We recently purchased an Arctic Spas McKinley from Arctic Spas Vista, and the whole experience has…read morebeen excellent. Willie was great to work with from day one. He really knows his stuff, but more importantly, he takes the time to listen and make sure you end up with the right spa for how you'll actually use it. No pressure, no sales gimmicks--just straight answers and solid guidance. You can tell he takes pride in what he does. The spa itself has been everything we hoped for. The jets aren't just for looks--they actually do the job. The layout is comfortable, and the therapy seat in particular is a standout. After a long day, it hits exactly where you need it to. What's really impressed me is how easy it's been to take care of. With the Spa Boy and Smart PH system, we've gone over two months without adding chemicals or cleaning the filters. That's been a pleasant surprise and makes ownership a whole lot easier than I expected. Delivery and setup were smooth and everything was handled professionally. Luis was awesome gettgint he sa up and running and talking me through the use of the spa and Spa Boy App. All in all, great product and great people. If you're thinking about getting a spa, I wouldn't hesitate to go talk to Willie.

We started off our journey with Roman coming out to provide an estimate and to give us some advice…read moreon adding a swim spa. He and his team transformed our backyard living space from a dirty unstable hill to our own spa in Lemon Grove! His vision was second to none - others came to quote and when we asked for their opinion, nothing came close to what Roman offered! The team showed up every day as expected and could not be more happy with the result! We will post pictures when the job in finished but could not wait to give a shout out to Roman and Dimension One Spas!!!!

The place appears to be a total scam! I ordered a fridge to pick up from their store and they said…read morethey don't have it and can't order it at that price. They will not honor the price for which they advertised and for which I ordered. They claimed their website does not show a price (lie) and that the website would not allow me do order (another lie). Just look at the screenshots I've uploaded.

I use my spa pretty much every day due to my injuries I sustained while I was in the military. I…read morepurchased a spa from this company a month ago after finding out that our old Bullfrog spa is pretty much toasted. I spoke with Brandon and he pretty much explained to me that when rodents gets access to your internals, that issue will most likely be more specially chewed wires and such. So we opted to purchase a new hot tub and Brandon much gave us a quick course on spa 101. After it's delivery and an electrician wiring the new tub, we ran into an issue with the new tub. I spoke to Brandon and he explained that if the issue is wiring, they would have to charge us but if the issue is the tub, it would be covered by the warranty. About a week later, Silus arrive to our house to figure out the problem. He was professional and elaborate with us the procedure. Upon further inspection, he determined that one of the parts of the new tub was defective and it would be covered my warranty. Good to hear. I highly recommend these guys. We do have local spa stores near by but they have been very professional including giving advice on the DYI. Good Dudes!

We purchased our Jacuzzi spa from AP about 8 years ago. We also buy our supplies and have the spa…read moreserviced by them. They are great with any questions I have, are friendly and very responsive. We have referred them to our family and friends.

Maya at Aqua Paradise is the kind of salesperson you hope you get but rarely do. Most salespeople…read moredisappear after the purchase, but she's the exact opposite. She knows her hot tubs inside and out, helped me pick the perfect model, and made the whole process easy. What really impressed me was the follow-up. Long after the sale, she still checks in, helps me with supplies, and answers any questions I have. That kind of service is almost unheard of these days. She's a true asset to the company, and I couldn't be happier with my spa or the experience. Highly recommend asking for Maya if you're shopping for a hot tub.

5 stars!! Bobby was professional and spot on with attention…read moreto details. His knowledge and know how excels him past the competition. Great experience!! D.

Today, I stopped by at 3:15pm to get more chlorine & muriatic acid and they took very good care of…read moreme even got 10% off.

Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!