So impressed , and I am a huge skeptic sixty seven year old disabled woman , and I could not be…read moremore impressed with the customer service I have received from this business Josh was absolutely amazing and helping me through the process and not just trying to sell me something to get the biggest commission. He helped me tremendously in picking out would work best for my low-income, yet matching What My neights are with my disabilities Jasmine, as well, who came out to show me how to use it, even when as far as filling my spa more as it was a little low, I could go on and on but I won't all I can say, is, I can't recommend this business hire. It's so refreshing to have. A business from the owners To the Employees that really care about their customers, please.If you're in need of a spa , do not go anywhere else , they are literally top of the line in both quality of their product and certainly their customer services and matched

I had been researching Swim spas online and knew that I wanted one at least 5 feet deep. That…read morepretty much settled on Master spas. The online source suggested we speak with Josh at Master spas in Escondido. We spoke with him and he was very helpful and we were able to travel to Escondido and actually test out the spas. Josh was extremely helpful and explained in detail to my husband the set up that would be needed and was not high-pressure at all. Needless to say I have had my spa for a little over a month now and it is much more than I could have possibly wanted. I'm in it at least once or twice a day. I'd love to do water aerobics so it works really well for me for that. I am a 65-year-old woman and I'm able to do most of the maintenance etc. myself. Sometimes just a little help for my husband. I highly recommend.

I was a supporter of San Diego Hot Springs and referred multiple customers. Unfortunately, my…read moreexperience after the sale has been disappointing. Between warranty issues, repeated fees for service calls, and commitments that were made but ultimately not honored, I found it increasingly difficult to get concerns resolved. I reached out directly to Ryan to address these issues and never received a response. If you must do business here, I would try to work with on of their other associates. To be fair, the service technicians who came to my home were generally professional and did their best to help. My concerns are with management's follow-through and customer support once problems arise. Based on my experience, I can no longer recommend San Diego Hot Springs and would encourage prospective buyers to carefully consider the level of post-sale support they may receive.

Service was the best. He gave me tips on how to keep it pristine and easy places to get parts if…read morenecessary.

I bought a spa from them and it's a PP31. The spa is build with low end parts. I would not…read morerecommend buying a spa from them. The parts start rusting immediately. I am putting in a warranty claim (I purchased for an extra $999) now the unit won't turn in without tripping the GFI. Plus it's losing ball bearing ! I am putting in a warranty claim. I'll let you know is they stand behind what they sell.

Super great experience so far. After checking out a couple other spa stores we were discouraged…read morewith the prices and upselling. We decided to try one more store and so glad we did. Jason at Aqua Living in San Marcos was great to work with. He is no pressure and very knowledgeable. We were able to get a brand new hot tub with all the bells and whistles for way less than others are selling them for. We also love that this company is made is USA. We get a weekly update on our jacuzzi and it shows the process and they are made to order. Highly recommend! Don't bother going shopping anywhere else, save the time and frustration and go see Jason!

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!

I was a little nervous about ordering a new spa skin for my existing cover, but at about half the…read morecost of a whole new cover I couldn't resist. Plus, the thought of throwing our two year old foam cores into the landfill rubbed me the wrong way. Well, my worries were for nothing. The new skin actually fit a little better the original Cal Spa cover that came with the hot tub! Spa Cover Sale did a a superb job making the new skin. The wife and I are very pleased. If your cover is looking shabby but still has good foam cores, getting a new skin from these people is a good way to go.

As a Design Build Landscape Contractor when installing my own spa I wanted three things…read more 1. Great Team 2. Great service at a good value 3. Knowledge and comfort any problems after completing would be promptly handled. Mission Pools walks the talk. I refer them to all my clients. Bill Schnetz Schnetz Landscape inc.

One of the owners of Mission Pools reached out after reading my review and we've been able to work…read morethrough all the issues that I had. I appreciate the responsiveness and attention to get through the list of issues once the owner got involved, and the issues have been resolved to my satisfaction. In addition, the construction manager was easy to work and flexible in scheduling in concert with the paver company.

Rayo Wholesale is a fantastic place to consider if you're looking for flooring at a great price and…read moredon't want to deal with flooring salespeople or inflated prices. You will have to hire your own contractor for installation so please keep that in mind, especially when comparing quotes with other flooring stores. When I arrived, Josh greeted me right away and helped me compare prices while explaining the different products they offered. I also emailed him later that same day, and he responded in less than 10 minutes. He even ordered samples for me right away, and they arrived at my house the very next day. I couldn't believe how fast they came! Overall they have excellent products and customer service. If you have a contractor you trust to install flooring, I would definitely look into the potential savings from buying your flooring at Rayo's. As always, make sure you get multiple quotes from different stores, because sometimes they can be cheaper than Rayo's if you're not planning on installing flooring yourself.

A great, no BS place to buy flooring. My wife and I came here looking to purchase some new vinyl…read morefor our downstairs remodel at the recommendation of my contractor and the place didn't disappoint. We went on Saturday to look at color and pattern options and I dropped by today on my lunch break to place the order which took all of 5 minutes. We were fortunate to have done our research ahead of time, so pretty much knew what we wanted walking in aside from the color/shade. Based on my experience, I liked the experience of being able to get in, look, pay and get out without being followed around and annoyed by a salesman. It made our already busy weekend much less stressful. Although I don't foresee doing more flooring any time soon, I'd definitely come to Rayo again when we eventually do our upstairs floors.

Absolutely fantastic customer service and great quality products! You don't find this kind of…read morecustomer service much these days. I will be back.

Order Numbers: 4850, 7015 & 14673 UPDATE…read more to resolve the below-mentioned issue regarding our hardwood flooring. On August 23, 2023, after several weeks we placed our initial order of approximately 3350 sq ft On September 27, 2023, the order was delivered to our new home. we noticed that the final quote submitted by Jim had changed from Light Rustic to Rustic without our knowledge or authorization. When we brought this detail to his attention, he assured us not to worry about the quote and that he was sure we received Light Rustic White Oak because that is what he communicated to the mill, and further, that Light Rustic is what he saw when he went to Saroyan to check on our order. Only later did he admit that it's possible a mistake was made somewhere and that he'd look into it. After months of back and forth with Jim, a trip to Saroyan in San Marcos to confirm how Light Rustic White Oak is represented onsite, as well as countless conversations and meetings at our house with other wood manufacturers, inspectors, professional installers/ refinishers and countless hours of researching, we felt confident that what we received was not what we ordered. We received a call from Jim saying that "there would be no cooperation from Saroyan to resolve the matter and that we were going to have to do what we needed to do". Being a single mother in a new home with her four year old and working full time this has been very painful and costly on my wellbeing. This is when we decided to drive up to Los Angeles and speak to the owners of the Saroyan company directly. We decided if they could show us the flooring we were sold, we would understand. We were then told by the two owners of the company, Saroyan Hardwoods that " I have no idea where this wood came from. We don't have anything like this. shocking as it was to hear the truth, we knew the wood was fraudulent. Despite the NDA they asked us to sign for a reimbursement of $28,000, I would stil come out of pocket another $96,266 to have that wood installed and finished. As consumers, we believe that both before and after the wood was delivered, we were guided by false and intentionally misleading information related to the BRAND, quality, the grade, the condition, and the manufacturing process of the wood we thought we were purchasing. Pictures or raw overage boards in our garage Accidentally cc'd on an internal email between Saroyan employees admitting the outsourcing and fraudulent flooring. Exhibit C3: Here is the final quote, 4850, that was sent to Tait on August 23, 2023 at 5:37pm, that reflects an unauthorized change to the words "Light Rustic" without any verbal or written agreement from us.