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    Reflection Pool & Spa

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    9 years ago

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    Dimension One Spas of San Diego - Arctic Spas McKinley

    Dimension One Spas of San Diego

    4.1(57 reviews)
    3.8 mi
    $$$$

    We recently purchased an Arctic Spas McKinley from Arctic Spas Vista, and the whole experience has…read morebeen excellent. Willie was great to work with from day one. He really knows his stuff, but more importantly, he takes the time to listen and make sure you end up with the right spa for how you'll actually use it. No pressure, no sales gimmicks--just straight answers and solid guidance. You can tell he takes pride in what he does. The spa itself has been everything we hoped for. The jets aren't just for looks--they actually do the job. The layout is comfortable, and the therapy seat in particular is a standout. After a long day, it hits exactly where you need it to. What's really impressed me is how easy it's been to take care of. With the Spa Boy and Smart PH system, we've gone over two months without adding chemicals or cleaning the filters. That's been a pleasant surprise and makes ownership a whole lot easier than I expected. Delivery and setup were smooth and everything was handled professionally. Luis was awesome gettgint he sa up and running and talking me through the use of the spa and Spa Boy App. All in all, great product and great people. If you're thinking about getting a spa, I wouldn't hesitate to go talk to Willie.

    We started off our journey with Roman coming out to provide an estimate and to give us some advice…read moreon adding a swim spa. He and his team transformed our backyard living space from a dirty unstable hill to our own spa in Lemon Grove! His vision was second to none - others came to quote and when we asked for their opinion, nothing came close to what Roman offered! The team showed up every day as expected and could not be more happy with the result! We will post pictures when the job in finished but could not wait to give a shout out to Roman and Dimension One Spas!!!!

    Photos
    Dimension One Spas of San Diego - Morning Zen!!

    Morning Zen!!

    Dimension One Spas of San Diego - Dimension One Triad Spa

    Dimension One Triad Spa

    Dimension One Spas of San Diego - Amore Bay in beautiful backyard setting.

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    Amore Bay in beautiful backyard setting.

    Aqua Paradise - Jacuzzi Hot Tubs - Carlsbad

    Aqua Paradise - Jacuzzi Hot Tubs - Carlsbad

    4.6(52 reviews)
    9.4 mi
    $$

    Maya at Aqua Paradise is the kind of salesperson you hope you get but rarely do. Most salespeople…read moredisappear after the purchase, but she's the exact opposite. She knows her hot tubs inside and out, helped me pick the perfect model, and made the whole process easy. What really impressed me was the follow-up. Long after the sale, she still checks in, helps me with supplies, and answers any questions I have. That kind of service is almost unheard of these days. She's a true asset to the company, and I couldn't be happier with my spa or the experience. Highly recommend asking for Maya if you're shopping for a hot tub.

    UPDATE: Changing my rating to…read more 4-STAR - Everything mentioned below is now corrected. Mark, called me apologizing for the delay in responding to my email inquiry on the circ pump exchange. He was happy to exchange the pump for the correct one and send me a return slip for the one I mistakenly ordered. Thank You Mark for helping me out! I will definitely use Aqua Paradise (Hot Tub Supply Store) to order parts in the future. The caveat here is, be very certain of the part specs and number when ordering. When in doubt, remove the part and check it closely for labeling, electronic specs and features so you can make an exact match. It did suck to have 12 days go by to get a response. But in the end all was made right. I really appreciate getting the call from Mark and following through with the exchange. Thank You! v--- Excerpt from my old post ---v Via "Hot Tub Supply Store", my initial order and delivery was great! * I'd rate it a 5-STAR. I got the brand new parts I ordered in a timely delivery. However, I realized that I had ordered the wrong circ pump and the website did mention no returns on circ pumps and DCU's. So I sent an email to the appropriate email account on Dec. 2nd requesting the possibility of an "exchange" for the right pump. 10 days went by with no reply, and the Hot Tub Supply Store doesn't list a phone number I can't call to speak to a person or leave a vm. * So that is a 1-STAR rating for getting back to the customer. Exchange, no exchange, no returns aside, they just didn't even get back in-touch while I have an empty Jacuzzi waiting for a pump replacement. To be clear, the low rating is for no response. Not that they didn't exchange the part.

    Photos
    Aqua Paradise - Jacuzzi Hot Tubs - Carlsbad - Jacuzzi J315 Two Person Spa

    Jacuzzi J315 Two Person Spa

    Aqua Paradise - Jacuzzi Hot Tubs - Carlsbad - J-375 in new Slate Green with Silverwood Cabinet

    J-375 in new Slate Green with Silverwood Cabinet

    Aqua Paradise - Jacuzzi Hot Tubs - Carlsbad - J-465

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    J-465

    The Spa & Patio Store - Happy Times!

    The Spa & Patio Store

    3.9(82 reviews)
    8.9 mi
    $$

    The place appears to be a total scam! I ordered a fridge to pick up from their store and they said…read morethey don't have it and can't order it at that price. They will not honor the price for which they advertised and for which I ordered. They claimed their website does not show a price (lie) and that the website would not allow me do order (another lie). Just look at the screenshots I've uploaded.

    Disappointing Service from Owner Despite Years of Satisfaction…read moreWe've owned our Caldera Spa from The Spa & Patio for several years and have been very happy with it. When we discovered a leak just before our warranty expired in December, we called for service. The technician confirmed the leak and suggested we remove the insulation ourselves to expedite the repair, which we did. We quickly located the problem: a leaking 3-inch PVC fitting. When we called to schedule the repair, we were told it wouldn't be covered under warranty due to evidence of rodent droppings. While I understand denying coverage for damage caused by rodents (like chewed hoses), this was a large 3-inch PVC fitting--clearly a workmanship issue, not rodent damage. Regardless, we were willing to pay out of pocket to get it fixed. That's when owner Ian called (when I spoke with him I was unaware he was the owner). Rather than schedule the repair, he advised us to hire a local handyman because his technician would charge us for probably around $1,300 "or more." The technician was prepared to come out when Ian called him back and questioned why we were proceeding with the repair. I was shocked that the owner actively discouraged us from using his own service. We canceled and hired a local professional who was supportive, knowledgeable, and completed the repair quickly for one-third of the quoted price. He shared with us the leak was due to shoddy work when the spa was made, not the work of a rodent. After years as satisfied customers of the spa we purchased from them, this experience was deeply disappointing. A business owner should stand behind their products and support their customers--not turn them away.

    Photos
    The Spa & Patio Store - Patio furniture purchased and delivered.

    Patio furniture purchased and delivered.

    The Spa & Patio Store - Relaxing in our Caldera Spa from The Spa and Patio Store

    Relaxing in our Caldera Spa from The Spa and Patio Store

    The Spa & Patio Store

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    Bull Grills & Spas - MAAX SPAS Made in America

    Bull Grills & Spas

    4.0(67 reviews)
    8.9 mi
    $$

    My wife and I purchased our hot tub from Keith who was very helpful and pivotal to our decision on…read morewhich spa was best for us. My spa was ready ahead of schedule and the delivery team was great, they kept me up to date on delivery, did an excellent job at placing my spa and answering questions. I had a hiccup scheduling my free spa orientation but that was cleared up by Julian who made sure to get my appointment set up in a timely manner. My orientation was done by Joe who was outstanding, professional and knowledgeable answering all my questions and educating me on overall spa care. I signed up for their O-Care program which keeps me current on my spa treatment supplies and provides free delivery as well as a $10 discount on my orders all while extending my heater warranty to their Lifetime Heater Warranty. Joe also got me set up with the ability to control my hot tub through an app which is a wonderful feature. I can't forget to mention how wonderful the hot tub itself is. If you're in the market for a hot tub I highly recommend Bull Grills & Spa.

    Would not hesitate to purchase from them again! A few weeks ago we were in the market for a hot…read moretub. Jorge was knowledgeable, spent a lot of time educating us and did not pressure us to buy at all. He worked with us to find a hot tub that met our needs and was delivered in a few weeks. On the day of our delivery, after we started filling our tub in the evening, there was water leaking from the tub. They sent a service technician the next morning who repaired a disconnected air hose. Joe, was outstanding! Found the problem, fixed it quickly and then spent extra time going over how to use the hot tub and how to add the chemicals. I am impressed overall with the salesmanship and the service that quickly followed when needed! You should consider them if you are looking to buy a hot tub!!

    Photos
    Bull Grills & Spas - Outdoor Kitchens

    Outdoor Kitchens

    Bull Grills & Spas - Create the Backyard of your dreams

    Create the Backyard of your dreams

    Bull Grills & Spas - Another beautiful patio by Carddine

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    Another beautiful patio by Carddine

    Leslie's Pool Supplies Pro - Free Pool Water Test Station

    Leslie's Pool Supplies Pro

    3.4(43 reviews)
    3.9 mi
    $$

    I've been buying our pool supplies here for years Today was…read morethe first time I ordered online pick up I went to pick up my order . The salesman told me a made a big mistake ordering online I overpaid by a lot I asked if he could adjust price since I didn't know He said no , he cannot since I purchase online He seemed kind of annoyed

    Leslie's Pool Supplies, Service & Repair is a great option for items you need in a pinch. I…read moreordinarily order pool supplies online, but Leslie's is nearby and pretty well stocked. The employees are helpful, but I often have to ask questions and ask for explanation/clarification. Leslie's carries a variety of pool and spa essentials. They also offer free in-store water testing and free in-store labor on repairs. I recommend having your water tested, especially during the warm/busy summer months. For in-store repairs, you just pay for parts. Sweet deal, but parts can be pricey. Like every other store, Leslie's has a rewards program; Leslie's Rewards Program. They offer special offers and savings...haven't seen any, yet. I signed up a year ago and during my recent visit the employee was unable to locate my account so my purchase didn't count for rewards credit. If you are new to the pool/spa community (like me) go to their website for wonderful resources. There's information about algae, chemicals, pool pumps, and pool safety...happy reading.

    Photos
    Leslie's Pool Supplies Pro - Expert Water Testing at Leslie's

    Expert Water Testing at Leslie's

    Leslie's Pool Supplies Pro - Leslie's In-Store Service Center

    Leslie's In-Store Service Center

    Leslie's Pool Supplies Pro - In-Store Professional Customer Assistance at Leslie's

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    In-Store Professional Customer Assistance at Leslie's

    Reflection Pool & Spa - hottubandpool - Updated May 2026

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