Best VIP is the best, most reliable car service in OC. They are always early and the drivers are…read moreall so nice.

Issac was awesome He was professional and an excellent driver. Highly recommend. He was punctual…read moreand very informative.

We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

I don't know why I didn't review this business sooner, we used them to transport our family from…read moreFountain Valley to LB Port for a cruise and they picked us up after our trip. They were on time and the bus came stocked with beers, sodas and water. They provided 5 star service and will be using them again in the future.

The day after my review was posted, the owner of the company called me. He was extremely apologetic…read moreabout the experience we had. While he reminded me that the driver was from an affiliate company (because they did not have the vehicle we requested when we booked with them and they wanted to accommodate us), Noe offered no excuses for the service level during our limo ride. This was key to me. His profound disappointment in the fact that we did not experience the exact service we expected was genuine and he asked for another opportunity to show us the service level he strives to provide all customers. Based on Noe's personal interest in speaking to me directly, his sincere desire for our satisfaction, and the excellent service I received from his staff prior to the limo ride, I would not hesitate to try this service again in the future.

Was such an easy and amazing experience with Black Crystal! From start to finish me and my kids had…read morea blast. Definitely recommend this service.

Highly recommend if you're an anxious parent when it comes to using car seats that aren't yours for…read moreyour littles on vacation! I found BCT Limo from a recommendation in a Facebook group and I am so glad I did. We never travel without our kids car seats, but when I spoke with Samer during booking he assured me that not only does he use top of the line seats, but he sanitizes them and replaces them frequently, and has back up covers on hand if anything happens. He was very accommodating when I requested specific seats as we still have our 5.5yo rear facing at home in the exact seat he offered and our other 2 are on the cusp for weight limits rear facing in one of the seats he had. Samer was always on time and had excellent communication before and during our trip. The vehicle was immaculate, waters were available upon pick ups, he even offered to take us to target if we had an order to pick up, and he gave us tips and advice for our Disney vacation! What my kids enjoyed the most was the little keychains he gave them as a welcome surprise! You can tell he loves what he does and takes pride in providing an excellent service! We will absolutely use BCT Limos whenever we go back to the area and will now have a high recommendation for anyone that asks. Thank you for helping make our trip easy, Samer!

Angel Limousine is on top of things!…read more I called and got another email in 2 min when I couldn't find my confirmation.

So far so good! Gearing up for a 7/3 trip and they've been very communicative and…read morepatient/accommodating to all of our changes regarding pick up time and group size. Looking forward to our event!

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was quick to pick us up in a beautiful SUV!!! Awesome service!! Would book again in a…read moreheartbeat beat!!!

What truly sets LB Limousine Service apart is its exceptional attention to detail. Communication is…read moreoutstanding, the booking process is seamless, and Patrick consistently goes above and beyond to ensure every aspect of the experience is flawless. He was even able to accommodate last-minute schedule changes without missing a beat, which made a potentially stressful situation completely effortless. This service feels less like transportation and more like a first-class experience from start to finish. If you're looking for reliability, professionalism, elegance, and exceptional customer service, I highly recommend LB Limousine Service. They have truly set the gold standard for luxury transportation, and I wouldn't hesitate to use them again.

Great experience with Vaz. We will be repeat customers, no doubt! He was professional, personable,…read moreprompt and the car was immaculate.

We've used Shooting Star Limousine a couple of times in the past…read more Haven't had any issues until recently. Yesterday on 5/22/24 called and left a voicemail asking for availability. A couple hours later, after no response I called back to see about scheduling a limo for the upcoming weekend. The owner, whose name escapes at the moment stated she received my voicemail and was still trying to contact a driver. I asked her to let me know what's available and even mentioned I can adjust our start times if needed, just please let me know. She said she'd definitely get back to me by 6pm that evening. We waited and waited. Unfortunately that call never came and it really changed our minds about Shooting Star Limousines. Meanwhile, my wife friends were texting her until 10pm that night wondering if everything is on for Friday night.. I know everyone is busy and life gets hectic, but never, ever leave a loyal returning customer hanging. Especially in this economy. We ended up booking with another limo company. And updating our review for Shooting Star Limo.

We used Shooting Star Limo for a trip both, to and from LAX and it was perfect each way…read more Communication was done seamlessly. Price is fair and competitive. Drivers were professional and we felt very safe. This is nothing on them, however, I would in the future if we were going to arrive at Tom Bradley, I would request a pick up at the departure terminal to avoid the traffic.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

We've used Sunny's Transportation multiple times for rides between John Wayne Airport (SNA) and our…read morehotel in Anaheim, and they've been excellent every single time. The drivers are always on time, friendly, and professional, and the vehicles are spotless and comfortable. What really stands out is the level of care they show for my family. Rosie and Sanjay go above and beyond to ensure everyone is comfortable and everything runs smoothly, from pickup to drop-off. Communication is clear and prompt, and we always feel taken care of. It's such a relief to have a company we can count on when traveling. We'll continue to use Sunny's Transportation for all our Anaheim trips and highly recommend them to anyone looking for a reliable, family-friendly shuttle service!

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.