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Lux Black Limo

5.0 (17 reviews)
Open Open 24 hours

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Services - Lux Black Limo

Limos

Town car service

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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Steve N.

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4 years ago

I contacted Steven last minute and he was there for us at LAX right on time. Thanks Steven!

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4 years ago

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4 years ago

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4 years ago

Excellent service. Our driver was on time. The car had lots of room and was very clean. Will definitely use them again and again.

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4 years ago

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Steve N.

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Review Highlights - Lux Black Limo

Encountered a few crazy drivers (cutting us off, weaving in and out of traffic) on the 405 and at LAX.

Mentioned in 5 reviews

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Newport Town Car Service

Newport Town Car Service

4.4(7 reviews)
0.7 km

Ken picked us up at the airport on short notice after our flight was delayed coming into LAX. Ken…read morewas professional and easy to talk to. A relaxing end to a hectic day of travel. Would look to use his service again.

My experience with Newport Town Car Service was less than ideal. I arranged for a town car to…read moretransport an international executive from my team from Lido House (Newport Beach) to LAX. Ride confirmation for a 4:45am pickup. Flight departure was for 9am, so plenty of time was factored for any potential traffic/tsa delay. At 5:30am I received a call stating there was an issue with the reservation. 45 minutes after the contracted pickup. Situation Overview: There was another customer with a similar pickup time at Lido House. With a destination of John Wayne airport. That passenger, whom I do not know, indicated to the two drivers that she needed to go to LAX, and not John Wayne Airport. Newport Town Car Service chose to accommodate the customer who improperly booked their service, knowing full well, that my guest (whose name was confirmed on the reservation) would not be able to be accommodated. The other driver, could not accommodate a LAX trip and my executive team member was left without an option. He was then told to "check with the front desk, or call an Uber". A pretty unacceptable response from a car service. I understand things happen, and certain circumstances come into play. This issue should have never happened. I booked a service, communicated clearly who was being picked up, at what time, and their destination. I confirmed this the evening prior. This took place at 4:45am. I was not notified of the issue until 5:30am. A crucial 45 minutes when trying to get from Orange County to LAX for an international flight. Im sure this is a rare occurrence and most likely doesn't reflect how this business is run daily, but every decision made during this situation was wrong. Ive contracted dozens of car services throughout my career both domestically and internationally, and this is the first time Ive ever had something like this happen. Unfortunate and Costly.

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In Style Transportation - Some of our Escalades at an event.

In Style Transportation

4.9(233 reviews)
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We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

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Orange Coast Car Service

Orange Coast Car Service

4.8(48 reviews)
14.4 km

We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

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Lux Black Limo - limos - Updated July 2026

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