Genesis Limo Service

(905 reviews)

Angel Limousine is on top of things!…read more I called and got another email in 2 min when I couldn't find my confirmation.

So far so good! Gearing up for a 7/3 trip and they've been very communicative and…read morepatient/accommodating to all of our changes regarding pick up time and group size. Looking forward to our event!

5 Star Limousine & Transportation Services

4.7

(78 reviews)

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

First time using 5-star, and all I can say is the service deserves 10 stars…read more Service was from OC to So-Fi, driver was early to pick-up location to ensure on-time departure. Departing from the initial venue, driver was at the exact location we asked him to be, so getting out of So-Fi was very smooth. Upon arriving at 2nd location, we asked if we could extend, and he referred me to the owner. Upon speaking to Ryan (owner), we agreed on a set time and price to extend our night. Needless to say, owner and driver were more than willing to let us continue our night with the ease of knowing we all had a ride home. Bus condition was in A1 shape, very clean, great speakers inside the cabin (no raspy sounds), and new clean ice in the coolers. I lost my phone in the mini-bus, was found by their cleaning staff, was notified and returned the next morning. 1000% professional business.

5 Star Limousine & Transportation Services

4.5

(155 reviews)

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrives clean, everything was functioning and very comfortable to ride in!

Ryan, with 5 star, was very efficient. He called in a timely manner and submitted a written…read morecontract. Lastly, he was very friendly and concerned with our physical needs. My husband needs a wheelchair right now and he made a note to bring steps so he could get into the vehicle. I was very impressed with his thoroughness.

First Class Limousine Service

(186 reviews)

Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

I had three party bus companies lined up, with 1st Class Limousine being one of them. I chose to…read morepay $150 more compared to the other two companies because I trusted they wouldn't let me down. I didn't mind paying extra out of pocket for my birthday because I wanted everything to go smoothly. I knew that if I went with the cheaper options, I might regret it. Yolanda was great and clearly knows how to make sales. She followed up regularly to ensure my reservation was locked in. I booked a party bus for 25 people for $900 for five hours. Initially, she quoted $750 for four hours, but I added an additional hour because we were traveling far. I even took the time to visit and inspect the bus to ensure it was what I wanted, as it was the last available bus for Saturday, 9/21. I booked with 1st Class Limousine because, as mentioned, I didn't want to be let down. I specifically requested for the party bus to arrive at 6 p.m. at the pickup location. However, Yolanda called me at 5:47 p.m. to inform me that the party bus I had reserved was experiencing mechanical issues. She then offered me either a Sprinter van or a limousine, neither of which matched what I had originally booked. I chose the limousine, since I had to decide quick and had reservations at 7pm in Clermont . When the limousine arrived, it was noticeably older, with worn leather seats. The limited amount of drinks and ice provided was far from sufficient for my party, which was very unprofessional. We couldn't even chill our drinks properly due to the lack of ice, despite being told that ice, water, and soda would be provided. We ended up waiting at our destination for four hours, as we had to wait longer than planned for the replacement bus I had originally reserved. They offered another bus, but it wasn't what I requested, further impacting our experience. While I understand that mechanical issues are out of the company's control and that safety comes first, I was disappointed that no additional free hour or discount was offered to compensate for the inconvenience. I later found out that the Escalade limousine was $175 per hour, not $187.50, which is what I paid for the party bus. While we did eventually get the bus I reserved, we had already waited four hours, and by that time, my guests were fed up. To make matters worse, I had purchased large 40-inch number balloons to decorate the bus, which went unused since the bus wasn't there to pick us up. The time and money I spent on those balloons, as well as the overall inconvenience, were frustrating, especially since no discount was offered even though the limo was a lower-priced vehicle & I'm sure the party bus they were offering was small which meant lower price too. The driver, Juan, was excellent and provided great service, but the last-minute changes and the four-hour wait left my guests frustrated, and the entire experience was incredibly stressful. Unfortunately, Yolanda did nothing to improve the situation. Yes, I was given 1hr free because I demanded the hour. I chose this company based on its strong reviews, but my experience did not live up to those expectations. I will not be recommending this business to anyone. I hope this was a learning experience for the company to check their buses daily and to offer some type of compensation when delivering bad news.

In Style Transportation

(233 reviews)

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

Shooting Star Limousine

(114 reviews)

We've used Shooting Star Limousine a couple of times in the past…read more Haven't had any issues until recently. Yesterday on 5/22/24 called and left a voicemail asking for availability. A couple hours later, after no response I called back to see about scheduling a limo for the upcoming weekend. The owner, whose name escapes at the moment stated she received my voicemail and was still trying to contact a driver. I asked her to let me know what's available and even mentioned I can adjust our start times if needed, just please let me know. She said she'd definitely get back to me by 6pm that evening. We waited and waited. Unfortunately that call never came and it really changed our minds about Shooting Star Limousines. Meanwhile, my wife friends were texting her until 10pm that night wondering if everything is on for Friday night.. I know everyone is busy and life gets hectic, but never, ever leave a loyal returning customer hanging. Especially in this economy. We ended up booking with another limo company. And updating our review for Shooting Star Limo.

We used Shooting Star Limo for a trip both, to and from LAX and it was perfect each way…read more Communication was done seamlessly. Price is fair and competitive. Drivers were professional and we felt very safe. This is nothing on them, however, I would in the future if we were going to arrive at Tom Bradley, I would request a pick up at the departure terminal to avoid the traffic.

Modern Elite Transportation

(54 reviews)

Used them for 5 trips during my company's on site meetings. Vic and our driver were fantastic…read more Responsive, punctual, courteous. Will be booking them again the next time we need group transportation.

I rented the Limo stretcher for my 40th birthday. 10 people fit comfortably. It was a great price…read morecompared to all the other quotes I received. Vek showed up early and he was very nice and professional. The limo was clean and stocked with waters. We were about to connect our phones to the WiFi and play our own music. It was a great time, only wish we could have popped a bottle of champagne on the way, too bad alcohol isn't allowed.

Rockin Executive Ride

(206 reviews)

Rocky was a tremendous driver. We were staying at the Westin Marriott for a conference and a…read moreDisneyland trip on the tail end. Rocky helped us out of a bind with a last minute trip needed to the airport. Great conversation, great driving, and great vehicle. Will definitely use Rocky again next time we are in town. Thanks, Mark

Rocky was quick to pick us up in a beautiful SUV!!! Awesome service!! Would book again in a…read moreheartbeat beat!!!

Orange Coast Car Service

(48 reviews)

We had an unexpected issue come up with Orange Coast and they went above and beyond to make the…read moresituation right for our group. We appreciate their wonderful customer service and generosity in the situation. We will use them again in the future. Thank you!

I booked Orange Coast overnight for a celebrity client who had several stops. Initial booking…read moreprocess was smooth, but the night of the service was a disaster. This is what our celebrity client's team reported: - Upon pickup, the car was messy with trash inside and 3 unlatched children's car seats thrown across the 2nd row - The driver notified our talent that it was their first time driving and they "got the job from a friend." When one of my team members entered the car after meeting up with the client these were her firsthand observations: - Malfunctioning sliding door and driver failed to exit the vehicle immediately to open it. - Empty water bottles on the floor causing a fall hazard; my co-worker slipped on one when entering the vehicle. - Empty cans in the back seat pockets. - Children's car seats discarded in 2nd row (no one in our party had children and car seats were NOT requested for this ride). - A bad odor in the car. - They were dropped off at the wrong location even though the driver was notified 3x of the drop-off location. Since it was the airport and we were on a tight timeline, our celebrity client had to walk for approx 10 minutes to the actual drop-off location. - When we tried to exit the vehicle the door got jammed and left us stuck inside until our celebrity client and the driver were able to force it open. - We asked the driver to please be ready at the pickup location by a certain time and we still had to wait 5 minutes outside for him in an unsafe location to arrive. I want to give credit to Greg -- who I called as soon as I was informed of the horrible first leg of the trip (around midnight, since it was an overnight service). He was mortified and apologetic and did everything he could to rectify the situation, but since it was an overnight service he couldn't get us a new driver or car. He did contact our driver to clean up the car and get rid of the car seats, and to my knowledge this did happen. I totally understand the constraints he was under and appreciate his efforts. A few days later, I reached out to the representative who had been handling our booking. I outlined everything I mentioned in this review and quite frankly asked for a refund of some kind, since our client was left feeling unsafe and uncomfortable, the timeline of our work day was affected, and the entire situation reflected extremely poorly on myself and our organization. The service was absolutely unacceptable and caused multiple safety issues throughout the evening. However, I received no response from our representative. I really never leave bad reviews unless it's a matter of safety but I do feel like I have to make this review. I would never recommend this car service to anyone based on the experience our celebrity client and his team had.

Xecutive Shuttle & Transportation

(47 reviews)

Uh oh. I clicked my bookmark as I have for 10 years, but was redirected to "Plush". Since the…read morereservation system looked exactly the same, I went for it. BUT...since my previous 5 star review was based on a no shenanigans decently priced tips-and-fees-included model I must revise my rating. Plush now has above average prices with the fees added on top. I will not give it one star because I apparently missed the statement at the bottom about adding fees later and that's my bad. But still had to cancel because the pricing is just not competitive enough anymore.

If I could leave negative stars I would. I debated on whether to write a review, but think others…read moreshould know what could happen to them. In March 2021 I reached out to Giovanni to request a quote for a Sprinter van to pick up at 4 different locations and drop off at LAX, and then pick up from LAX a week later and drop off at the 4 locations. After Gio answered all of my questions I called and booked the service for June 9th and 15th. The next day there was fraudulent charge on the credit card I used to book, but it never occurred to me at the time that it could be related. Towards the end of May I received notification that our flight times had changed and the members in my party preferred to be picked up together, so we only needed 2 stops before LAX, not 4. I called and had the confirmation updated to reflect these changes. Previously Gio had said reducing the stops would slightly reduce the price, and instead my price went up. I didn't notice the increase from the original quote until June 2nd, and I reached out to Gio at that time. He apologized and sent corrected confirmations with the original priciing. I would have been fine paying the increase if Gio hadn't been willing to change it, and had offered an explanation as to why it increased. I received an automated confirmation on June 8th reminding me of our pickups beginning at 5 a.m. the next morning. At 9:30 p.m. on June 8th I received a call from a woman at Gio's dispatch telling me they have an issue with one of their sprinter vans and they can't pick us up at 5 a.m. I insisted there had to be an alternative since it was less than 8 hours before we were supposed to be picked up, and she said they had no other vehicles available. The woman provided me with the phone number of a company that supposedly could help me arrange for a ride, but the person on the other end barely spoke English and sounded like I'd awakened him. We tried calling Gio and his phone would ring once and then go to voicemail every time we called. I'm not sure whether Gio was able to book something easier and at a better rate since I'm sure my discount was quite steep considering I booked at a time when nobody was traveling and businesses were taking what business they could get, or whether there was a legitimate issue. Regardless, this company should have been the one panicking and trying to arrange for transportation for our party a mere 8 hours before we needed to be picked up, not me. If Gio had communicated with me or his staff had worked to make the situation right, I'd probably be writing a 5-star review, but I'm not. Just be careful and maybe have a backup plan if you book with Gio and the pricing seems to good or the service you're requesting is a little complicated. Also, don't let all the positive reviews fool you. There are a couple of listings for this company on Yelp, and not all have only 5-stars like this listing does.

Orange County Jumpers

(578 reviews)

Absolutely amazing company! I've used them for years and have nothing but great things to so. The…read morejumpers are clean and well maintained, The booking is easy and painless, and the pricing can't be beat. Cannot recommend highly enough

OC Jumpers was referred to me by a neighbor and they were great to work with. They responded…read moreimmediately and were easy to work with via text, giving suggestions of jumpers and making booking very simple. They arrived right on time at the park where we had our event, and set up everything up quickly. The bounce house we got with the slide was large and spacious, a great deal for the price. Pickup was just a few minutes after the window they gave (not a big deal), but the guys who did the drop off and pick up were very polite and friendly. Would definitely work with them again.

714 Jumpers

(53 reviews)

The perfect iron man jumper for my Iron man loving boy! Communication was great from the start to…read moreend . Day of event : Showed up when they said they were between 730-830. Set up tarp , nailed down the jumper , and CLEANED IT ! Such a great experience. Inside of Iron man jumper : Perfect mini obstacle course for the kids! Recommend 714 Jumpers 100% ! They made my son so happy!. And they were very professional!

714 Jumpers is by far the most professional and cleanest bouncer company we've ever rented from…read more The staff is so nice, attentive, and very communicative. On delivery day, they took meticulous car in leaf blowing the area under the bouncer before putting it down, inflating and setting it up, securing it, and then even wiping down every surface of the bouncer to leave it pristine and clean for us to use. I was very impressed and highly recommend them.

Beach Bouncers

(42 reviews)

Beach Bouncers is AWESOME! I started planning my toddler's birthday party way too early…read more(overzealous mom here ) and Kirk walked me through everything from permits to setup. He was incredibly responsive, quick to answer questions, and helped with details I wouldn't have even thought about. When the weather started looking iffy, I thought I might have to cancel, but Kirk was super flexible, offering advice and reassuring me he could reschedule or refund if needed. Luckily, the sun came out and the party went on as planned. He showed up right on time, was friendly, professional, and made the whole process seamless. The bounce house was so affordable and a huge hit. Every single kid had a blast, and multiple parents asked me for his info because they were so impressed. THANK YOU KIRK! We will definitely be back for a water slide soon!

Kirk was professional, friendly and communicated well. The bouncer/water slide was as described and…read morethe kids had a great time!

Surf City Bouncers

(114 reviews)

Surf City Bouncers were a delight to work with!! Steve, owner, was SO RESPONSIVE and such a…read morepleasure to work with. This is a family run business. He was very professional, easy to make changes on my order, and furniture was in very good condition. Delivery and pick up was very timely!! If you are looking for a company to help with your event, this is the company you need to call. Marion L

Used Surf City Bouncers for my daughter's birthday in Huntington Beach. They were quick to respond…read moreand priced within reason. Most importantly, the jumper was clean when delivered. Had a great experience with staff. Would recommend!

Splash N Slide

(3 reviews)

Very professional and great service!…read more The owner was prompt at answering all my questions about the size of the bounce house, if we needed a tarp under the jumper, and if it was large enough to house children who are around 8 years old and around 10 of them. He was also not only on time but was early too. The bounce house that I rented had an area that was a ball pit and the owner and his employee were very helpful in figuring out what to do concerning a safety issue. They were very professional and calm concerning my concerns with children possibly getting hurt with how the ball pit section wasn't cushioned. After trying to figure out what to do he even gave me a discount due to my concerns which was very kind. Overall I would rent from them again!

Absolutely wonderful experience! Landon & his crew were…read moreextremely helpful and friendly. Our slide was in pristine condition and most importantly CLEAN! Cannot recommend enough!

OC Bouncers