Fantastic fresh and live lobsters!! Would prefer this any day over a restaurant. Staff was so…read moreincredibly nice and helpful, explaining the cook time/process, and even letting us borrow lobster crackers and a large pot. I would definitely come back to this place for their fair prices and great service! Blueberry ice cream was also good!

This place is amazing. The lobster were fresh and delicious…read more The girl who waited on us asked if we had crackers and a pot large enough to cook all five lobster. We did not. She promptly grabbed a pot from behind the counter, telling us that we could just drop it by when we were finished with it. Who does that?!! treated us as if we were her family. We returned the pot the next day. We are looking forward to coming back next year. We will definitely be coming to Parsons for our lobster. It was a great part of our family Vacay. Also the prices were great.

Best quality seafood we've had this week. Hands down. Reasonably priced. Friendly service.read more

Lovely place and couple who own it. We decided to get some lobster to bring home. Fresh and Great…read moreprices.

FRESH Lobsters and GREAT prices!…read more We were lookin' for soft shell Lobsters or what the locals call 'shedders'. We'd just heard a great recipe, on Maine public radio, for grillin' these babies. So we were on a mission and this was THE perfect place to get some fresh yummy shellfish!! C.H. Rich is nothin' much to look at, but you're not there for the ambiance! So, don't be deterred by the run-down feel of the place. It's a working fishing warehouse with huge lobster tanks in the back. A true Maine experience ;o).

It's last week of August and this is the best deal you can get for live lobster on Mt Desert…read moreIsland. It's a lobster pier, not a restaurant so be sure you have a place to cook it at home. $6.50/lb for hardshell under 2lbs and $7/lb for hardshell 2lbs+. Jeffrey Rich is a 4th generation lobsterman and the great great grandson of founder Charles Henry "Charlie" Rich. Maurice Sr (pronounced Morris) inherited the business from Charlie and his son Maurice (Mo Jr, may he rest in peace) inherited from him. Stop by, say hello to Jeffrey and buy some of the best lobster you'll ever eat for a fraction of the price other lobster piers are offering in the area. They ship to you too so call them and place an order if you're not nearby. It's off the beaten path, but you'll pass some gorgeous scenery on beautiful winding Seawall Rd on your way there. You can try stacking rocks on the beach you'll passby, but don't take any because you'll get fined or arrested by a park ranger. Thanks C.H. Rich for the yummy grub.

I like this spot A LOT. I visited it multiple times during my stay last year. I have and will…read morecontinue to do so during my current visit to ANP. In short, they are the agent/broker for 300+ local fishermen...selling the freshest catch hauled in daily to the public. They always have a healthy inventory of different seafood and are open all year, which is exceptionally great for off-season travelers like me. Staff are exceptionally friendly and prices are fair. Their sales can also get you product for really cheap (for example, crab is currently 10 lbs / $20 yesterday). Another cool fact is that rare lobsters do end up here once in a while. They are obviously not for sale and will be sent to a lobster "sanctuary" that does not involve a warm bath. There was a blue lobster (1 in 2 million) and two Calico lobsters (1 in 30 million) in one of the holding tanks yesterday. This is something you won't have the opportunity to see at most (if not all) seafood markets.

We ordered the lobster roll kit, It was packed really good, even though delivery was delayed due to…read moreweather. It still arrived nice and cold. It was very tasty

Friendly service and amazing food. The clam chowder on a chilly and rainy Memorial Day was perfect…read more Great small business anyone visiting Southwest Harbor should take the time to visit and eat.

Charlotte's Legendary Lobster Pound is worth a stop if you want a kick and a good story to tell…read morelater. Stick to the basics and you'll be happy. The lobster rolls were great, but the mac and cheese was a bit heavy and the bisque was more watery than expected. Still, the overall experience made it a fun, relaxing evening. Outdoor seating, live music, and a crowd of regulars give this place a lively, welcoming feel. Make sure to read the articles posted on the bus, they might be some of the best fun facts you pick up on your trip.

Highly recommend when in Maine! We stopped in as a last minute decision and one of our favorite…read morespots we went to. The staff were very helpful figuring out what to order, there are so many choices so it was a little overwhelming! We loved if you wanted a lobster you could pick it out, many places we went didn't have that. Sitting right where boats were bringing in their catch was fun to watch and a nice casual environment! Have already let friends know this is a must stop on your next trip near Acadia!

Nice location by the water and very friendly personnel ! Was…read moreblown away by the price though ! Soooo expensive. We had a lobster roll, fried lobster pieces and a lobster nachos. With 2 non alcoholic drinks that was $185.00 !!! Beware the MP tag ..... check !!!!! It was good but not worth the money !!

I was unfamiliar with this local grocery brand but stopped in for a few necessities. It was a more…read moresizable, clean, and better stocked store than I expected, given the size of the town. I found some local goods that I wanted to get a flavor of the region, but there was also plenty of fresh produce and basic essentials. The parking lot was crowded, and parking in this town is a tad dicey, but I walked in and out okay.

I was in town to run the Mount Desert Island Marathon. I stopped by here to pick up some drinks for…read morethe race weekend. The store was clean and well-organized with each aisle labeled so it was easy for me to find what I wanted. For the area, I thought that the prices were good and quite reasonable. I was able to pay for my items while using one of the self-checkout kiosks.

Such a pleasant experience at this casual roadside place. The lady working the window was so kind,…read moreexplained everything, and was accommodating with customization on my husband's sandwich. I got the lobster dinner and it was fantastic! We ate outside, which was especially good for a messy meal, haha. (They even have an outside sink for this purpose!) I enjoyed the cornbread, and would definitely recommend the blueberry lemonade. Prices are very reasonable. If you want to escape the crowds of Bar Harbor, come here for dinner.

I left incredibly disappointed and regretful. I paid 85$ for…read more2 crab melts, lemonade, and tip and I could barely finished my first bite. We ended up scraping off the crab we paid for to make a different meal at home. The staff on other hand, are incredibly friendly!

Stopped in for an afternoon snack after hiking in Acadia, had the beer battered lobster bites,…read morewhich were very tasty. 2 cups of coffee because it was cold and rainy, also good. Nice friendly service. Beautiful view of the harbor. Exactly what we were looking for.

I'm giving The Upper Deck one star because both of our visits were consistently disappointing, and…read moreour most recent experience was bad enough that we won't be returning. The view is the only redeeming quality, but the service and value fall far below what you'd expect in Southwest Harbor. On our first visit, my mom ordered blackened haddock and was served halibut instead. No apology, no correction -- just the wrong dish placed in front of her. That should've been our sign not to come back. We returned for our son's 4th birthday, hoping things would be better. They weren't. My beer took over 15 minutes to arrive and showed up warm, even with an ice glass. At that point, it wasn't worth drinking. I also ordered a flatbread and was charged $15 for something smaller than my hand. The portion size was honestly shocking, especially for the price. The worst part was the tip. This wasn't an automatic gratuity like some restaurants add for large parties -- the server manually selected a 20% tip for herself and then claimed our four‑year‑old "hit the button." That felt intentionally misleading and completely unacceptable. Two visits, two bad experiences. Beautiful view, but the service, honesty, and value simply aren't there. Sharing this so others know what to expect.