Good laundromat. Been here several times…read more The machines work fine. Have only ever seen one or two at most that are not in operation. For washing machines, there are several options: 20lbs, 30lbs, 40lbs, 60lbs, and 80lbs. The machines have 9 different modes with various temperatures. Washers and dryers all have card readers, which is nice . It is 24 hours a day, and there is a counter and people who work here, however it is not manned 24 hours. The lady I've interacted with has been very helpful. The first time I came I was trying to figure out how to set up the dryer and she came over and explained it to me. And I've seen her assist many others as well. There are two vending machines, one with snacks and one with drinks. There are two TVs with cable, one in each end of the facility. And the place is stocked with one public bathroom. The place isn't always super clean, especially the floors. Trash bins have been full or near full most of the time when I come here. But they do clean, they just can't keep up with the demands. It does get really busy and quite crowded on weekends, something to keep in mind. I would show up around 0700 or 08 at the latest to avoid the crowd. During the week it's much slower.

Open 24/7! But Busy busy usually and in a tricky location to pull out of. But good selection of…read morenice machines

Honestly, I have a washer and dryer. But, my dryer is the original that came with the house, which…read morewas built in 1908. Jk. But very close. So, I have checked out a handful of laundromats in the Lewiston/Auburn area and I've decided this is my favorite. (Disclaimer: I don't use the washers, only the dryers.) But, the nice lady who works there is very helpful and she recognized a new face when I walked in, so she gave me the run down of how to use the dryers. You can also leave your clothes for drop off and pick up. All the machines take cards or coins which is so handy. They are all pretty efficient, I've never waited more than 45 minutes for a huge load of clothes to dry. There's a couple folding tables, a handful of carts to roll around your clothes in and a TV playing your typical daytime shows. Most importantly, it's clean. The floors are clean, the machines are clean and even the parking lot is clean. I recommend.

Worst customer service ever, the girls that work there are super stuck up and snobby. Acted like…read morethey were better then the world! One of the girls working there keeped scratching her head like she had lice. Only get you laundry done here if you want to bring home bed bugs!!!

Okay but help because why are there always gun shot holes on the windows . . . .read more

DO NOT EVEN THINK OF SENDING YOUR DRY CLEANING TO THESE DISREPUTABLE, INCOMPETENT, WOULD-BE DRY…read moreCLEANERS. After a major move, I dropped off a new suit and an overcoat at sister laundry mat/dry cleaners, Bangor Street Laundromat, 56 Western Ave., Augusta, ME. From there, it was then sent to John's Green Cleaners, 355 Main St, Lewiston, ME 04240. A week later, John's returned my black suit and overcoat to Bangor Street Laundromat where I discovered that both items were severely heat-damaged: the suit in the lapel, waist area, and front and back shoulders; the overcoat was a mass of wrinkles caused by seams that had shrink considerably and totally deformed and diminished each garment. Overzealous or inexperienced pressing had permanently damaged both items. Owner Greg at first responded to a phone call and asked to be given opportunity to correct matters. I sent the damaged items back to John's for a second pressing attempt. A week later, the still-damaged items were miserably the same. Phone calls to Greg's cell and the business went unanswered for at least two weeks. Finally, I wrote an email including the below photo links demanding the filing of a damages claim. Eventually an unknown "John's Cleaner" employee responded to my email by text (unprofessional) and included a photo of theirs still showing the obviously-damaged suit jacket on their presser with warpage all around. Within the text, John's took no responsibility for having damaged both items, provided no means of filing a damage claim, and offered a self-serving resolution: that I subject further articles of clothing to their abuse and receive a one-time 30% discount. Apparently, Greg sees small claims court as the preferred means to resolve damages disputes with his clients. Do yourself a favor: stay away from Bangor Street and all of John's Green Cleaner's affiliates throughout Maine.

Rude employee and a supposed 3 week turn around for dry cleaning. Totally absurd. Seems like they…read moreare trying to run business off

Washers and dryers were never something I drove to use and to take my lack of laundrymat experience…read morea step further, I've only stepped inside one, once, to drop off and do a pay by the pound program, they do such a fabulous job! I was dating someone in SC who went every Sunday - she'd roll the handle less cart, lift and stuff and it all seemed like a lot of work to me. The only fun for me was playing with the push/pull detergent machine handles. All sturdy and sterile looking, they've got big ones and bigger ones - all front loaders , my Maytag loaded from the top which still seems more logical than the middle - like R2D2 standing next to R2D3, similar but definitely different. I always liked the TIDE NASCAR car (2nd only to the M&Ms car) zip around the tracks in Houston Astros orange, so I dropped 4 quarters in that slot- thinking about the science of hampering. Although the internet here is fast enough, that stale fabric softener oderiferus emination is slight but unpleasant to my nose, so I tend not to stick around and watch my pants really roll. The quarters machine is always working -i hear that's an issue elsewhere, just hold the cup steady and pretend you hit Cherry Cherry Cherry on the one armed bandit as the avalanche of coins go "jingle jangle jingle" as they fall perfectly fitting your Dixie paper cup - if only they had a Missile Command or Robotron machine.. I'm also always consumed by the idea of pouring a excessive amount of detergent into the machine, set the controls to HOT and HIGH and let'er Rip. Fill the Lighthouse with bubbles to the ceiling, flicker the light switch (put the needle on the record) juggle the bubbles and spin within them like a spinny top.

Everything none of the washers work on less you pay com put money in water would work half of the…read morewashing machine don't work and some of the dryer worst experience I have every had had to take my clothes to a laundry mat in bath never o.ing here a gain

I have a camp in Roxbury Maine and it's about a 45 minute drive to Betty's but it is extremely…read moreworth it! The place is clean and all the machines work as they should! there is always an employee there to help if you have any issues! I have a laundramat that is closer to me but i feel that the clothes are smellier and dirtier when I'm done than when i took them in! I LOVE Betty's!!!

Nice aging laundry mat definitely time for upgraded but better than cleaning stuff on a rock or…read moresink. Staff is what you expect angry. It's a laundry mat what do you expect

Very reasonable prices. The machines are very clean and my clothes actually smell clean! The young…read morewoman that was working was a hoot. We really enjoyed her. She was so nice and personable!

Hours on Yelp are inaccurate. It's not likely the fault of the owners. But today I took pains to be…read morethere during their actual business hours because I am desperate to do my laundry. Nope. I was sent away for the second day in a row because they say they're short staffed and had to close at 4pm instead of 6pm. I'd call on management to do a better job of being in control of your socials. It's mandatory in these times. And not being open during advertised hours isn't a good look for a business. Grab the reigns, and run your business. Don't let your employees run you. Disappointing.