I have used this firm on two occasions and they are: 1)…read moreExtremely competent & professional 2) Fast performing 3) Reasonably priced 4) Courteous If needed, I will use them again!

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

Everything. They are very knowledgeable on audiofile equipment and pleasant to deal with.read more

I took a long-dead amp and pre-amp to Sam's to see if they could bring them back to life. The…read morepre-amp came back to life like a champ, the amp didn't. They had my gear for about 2 weeks, called and let me know the situation. I appreciated the honesty about the amp - that the labor and parts would be worth more than the amp. The pre-amp was an inexpensive fix, and it's been working great. Lots of eye candy in the store. Very dangerous.

Good audio gear repair shops in the Midwest are hard to come by, and excellent ones such as this…read moreare even more rare. Im so thankful I took my gear to them instead of shipping it off to an authorized tech in NYC. They saved me several hundred dollars and did great work in a timely manner. This was on a custom hand made dj mixer from Australia with no manual to reference mind you. The variety of different gear they are able to work on is staggering. After I found their entrance it was smooth sailing. They also back their work for 30 days so you really can't go wrong. Highly recommended.

I took in an home audio amp for repair. They had it nearly 2 months. Not one time in the entire…read moretime that they had it did they ever call me to give me any information. I would call them weekly and for the first month the response was we haven't gotten to it. Ok if work is ahead of me I accept that. because of my repeated calls I was told they would move me up on the list to have the tech make a diagnostic evaluation on it which never ever happened. Then after that it was BS about having to build some "special diagnostic software" to access the ethernet port on the back of the amplifier or equipment to make an assessment. they told me they couldn't get enough information from the manufacturer or off the Internet. I could except that for a repair are you telling me place that repairs amplifiers can't even do a general diagnostic evaluation on an amplifier for god sake?? Then finally after two months I called to just tell them I wanted to come pick up my amp and take it someplace else and their response was "we are out on the road for a week with the some band but we'll see if we can find anybody to let you in to the store so you can get your amplifier." what a joke this place is. They have no business whatsoever advertising home audio equipment repair. The only thing I got for my money was excuse after excuse about why they had done nothing and a bunch of BS. They could not even provide me a guess what might be wrong with it based upon a bench evaluation by one of their techs. It is really hard to find audio equipment repair shops nowadays as everything is disposable but I can tell you this, Pro Sound certainly isn't one of them! Stay away if you need stereo repair.

Took my Samsung a16 to have the crack screen replace.They fix the screen but from that day to this…read moremy phone will not charge.I told them about this and I was told that it would be taken care of but as of yet my phone still does not work and there has been no trying to address it.so I am stuff with a phone that I am still paying for that has been damage by those I paid to repair it

MIA ... missing in action. Their website lists an email address. I wrote to that email address (RE:…read more classsicsoundrepair@yahoo.com) ... "MAILER-DAEMON" from two of my emails. Tried several times ... "MAILER-DAEMON". Tried reaching out to the phone listed: "(440) 334-1840". No response. Are they closed? We live in Cuyahoga County so what gives? Why bother having a website when you don't respond to customers and have an invalid email? Off to Beamish or Empirical Sound. Enough of this nonsense. Thanks for the kind reply run. The one call went in at Wednesday of last week at 10:08 AM. Maybe we will still be able to connect so that I can get my Tascam 112 worked on.

I purchased a Pioneer SX-1050 receiver at a garage sale, and it was in dire need of restoration…read more Classic Sound Repair recapped and rebuilt the amp board, and now it is working in perfect condition. The service was fast, and all work was patiently explained to me in non-technical terms. A+ on all fronts.

If I could give less than one star I would. Had the worse discrimination issue at the worse time…read moreat this store. My husband, who is black and (I am a white woman) went and dropped off my phone early this morning for a cracked screen. Tonight we went to pick it up and he was told my phone was sent to the Stow store to be fixed because they could not fix it. The reason he went in to pick get it, was because I broke my foot today and he did not want me walking on it and he was the one that dropped it off. He proceeded to come out to the truck and get me and when I, "the white woman" walked back into the store, all of sudden my phone was there and fixed, within 2 seconds. They literally lied to my husband about the phone. No apology, no explanation, no nothing. This is why a lot of unnecessary racism crimes happen. My husband was very highly frustrated and upset, felt disgraces, discriminated, everything!!! He did not want me walking on my injured foot and then got lied to for no reason! Something should be done about this employee. The other employee, we believe John G, helped us and gave us the phone without issue. You could tell he was embarrassed about what happened... but still no apology or anything. Just said, I'll talk to him. Something more needed done to stop this type of discrimination!!!!!!!!!!!!!!!!!

Zero stars charged me but didn't fix my phone what a ripoff bad post they did diagnostic just to…read morecharge $30 another $65 and phone still don't charge right and won't hold a charge