Bought a TV and sound bar set up on Memorial Day. The customer service was very knowledgeable and…read moretook time to explain all the best options based on our home set up. They walked us through available discounts and promotions and were careful to explain how to maximize the rewards for our purchase. We've had a great experience here so I'm gonna rate the TV/ audio team hi marks for this transaction!

I spent several hours at this location. Trying to figure out what to get. I interacted with…read morenumerous employees. And not a single one treated me like I was a burden. They all were able to answer my questions or get me the answers if they didn't know it. I will Continue to shop here if this keeps happening.

Avoid passport photo services at this store. I visited…read morespecifically to get a passport photo for an expedited renewal, assuming a store advertising this service would have the proper tools and trained staff. Unfortunately, that wasn't the case. A week after submitting my application, I received a letter stating the photo did not meet requirements--specifically, the face size wasn't within the required 1 to 1 3/8 inches (attached). I returned to the store to request a retake or a refund. They assured me they could take a compliant photo, but after 20 minutes and six failed attempts, they still couldn't get it right. They seemed unsure how far the camera should be from my face, and their equipment didn't allow them to digitally zoom or resize the image. The face size was either too small or too large every time. Eventually, they offered a refund. I ended up going to CVS, where I could take the photo on my phone, and their system resized it correctly. They even provided a certificate verifying the photo met passport standards. Unfortunately, the expedited fee I paid for the passport processing was wasted, and I had to pay again to mail a new photo. It's shocking that a store offering a "professional" passport photo service can't deliver a basic, compliant image.

I've left a positive review for this place and Matt Swettel before but I'm doing it again as the…read morecustomer service, guidance and patience are OUTSTANDING. Seriously. I live in Richland, Washington but my 'go to' camera store and person is in Avon, Ohio because of their knowledge, quality and fair pricing along with incredible service. I've purchased a couple of lens' from Matt and other photography accessories. Last year I rented some lenses from them and it was a very easey-peasey process. Also they are honest and give you the facts. It's a true pleasure to work with Matt and the rest of the Pixel Connection team! Highly recommend!

Had a great shopping experience with my Oberlin College student this past weekend. Needed to pop in…read morefor some tech stuff for school and also we ended up in the toy section! Best Lego selection I've ever seen! Plenty of games, too, like Catan at a great price ($44) and scored a few card games, too. Quick self check-out. Plenty of parking. Very clean and well stocked store.

Passing through on a road trip, we found this Target friendly. The staff at the register and at the…read moreStarbucks inside were efficient and nice.