I was metal on metal and they took me in and got me back on the road in a couple hours. Price was great too. Thank you!

I'm new to the area so when I started having car problems I was skeptical of going to any repair shops that I wasn't referred to. Being a female, I know how private shops can try to take advantage of my lack of car knowledge so I got my tires changed at America's Tires in Murrieta and in Temecula. Both locations recommend Bear Alignment so I called and made an appointment to get my alignment checked. Emily was super friendly on the phone and in person which made my hesitation of trying a new place out to ease. After figuring out what was wrong with my car, the mechanic Nick or Jeff, (I'm so sorry! I forgot your name but you were a cool tall dude that had the trust factor vibe of 1000%) came out to let me know what my options were. I have a 2020 Toyota Corolla so I already know replacement parts of whatever cheap part that broke will be more expensive than what it should be BUT Nick/Jeff made it easy to decide what was necessary to be replace and didn't pressure me like some other places do. Long story short, there's no BS at this shop. I felt heard and I didn't feel like they were trying to take advantage of me with ridiculously priced labor or parts. THANK YOU ALL FOR THAT! read more

absolutely recommend this place. they worked on my friends car and then we discovered somethings wrong with her axle and came back as they were closing,we didn't feel comfortable driving it back home to bring in the morning and they gave us a vehicle to drive while we left hers there. 10/10 customer service nice people. 100% recommend. even left a little gift in the console read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

**UPDATE** Ended up ordering the parts and doing it myself in the driveway. Replacing the idler/pitman arm took me LESS than 2 hours, from the time I pulled out the floor jack until I put away the last tool. I would have to assume it would take them even less time using an experienced technician and a lift. I used quality Moog parts which cost me $120, was quoted $650 from Bear using same parts. I guess I was even more upset when i found there was minimal play in The Idler arm and pitman arm, which they said needed to be replaced. If you understand what an idler/pitman arm do, you know that an alignment can be done if worn. Leaving only a little bit of play in the steering until parts are replaced, but bear said they didn't make enough money off of an alignment in order to do alignment alone (before or after the parts were replaced) They were only willing to do the work, if they were able to bill me $650. So sad, but I guess I'm grateful that they didn't negotiate the job down to a reasonable price. In the end I feel good for paying myself over $250/hr as opposed to paying somebody who use a bait and switch tactic on me. You should always use Quality Parts, whether it's your time/labor or somebody else's, it's well worth it in the end. read more

I can't say enough about the business and their staff. Bear Alignment and Brakes does much more than just that! Brendon listened to my concerns and and set up the plan to fix my truck got me while Emily handled the communication and transaction. 1st class service on all levels of time, service, and affordability. I highly recommend anyone needing help with their vehicle! read more

Amazing staff, from the front desk to the techs. I came here to get my 2019 PP1 mustang 5.0 aligned. It's lowered and I let another shop (huge mistake) align it before bringing it here. They left me with a -2.5 on one side and -1.5 on another and told me not to worry about it. I wish I came here first because they have better prices , listened to what I wanted and did exactly that and for me that's what a business is all about. They put the customer first and I couldn't be more satisfied. Do it right the first time and pay once, come here. I will continue to recommend this shop to friends and family, they have earned a lifetime of my business. Thank you TJ and your staff keep up the good work read more

Bear Alignment and Brake - Perfect alignment done by TJ and his Team and some e85 along with it to go carve some corners. - Auto Repair Near Me - Murrieta, California

PLEASE STAY AWAY FROM THIS PLACE. I should have ckd the reviews on Yelp before going to this place. The first visit and last I should say, I went in for an alignment and they told me I needed to change the two front control arms. They gave me an over priced estimate. I took it to my mechanic an payed half of that to change all four control arms. I figured I bought this stupid coupon on GROUPON so might as well go back. When I tried to schedule an appt they put me on hold for 10 mins and would hang up. Finally I schedule an appt and got a txt to confirm my appt and to my surprise I get an email that they changed my appt. This place just likes to play games and I'm tired of that. This place is nothing but a SCAM and they don't like to reschedule their groupon clients ajajaja. I doubt they will go out of business, they like to charge an arm and a leg. read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

This is the best place to come for brakes and probably everything else they offer, Everything from the online inspection "other mechanics need to take note". to them working on my brakes they took my car from a situation that was horrible to outstanding. I highly recommend them! read more

Bear Alignment and Brake - This is the online inspection - Auto Repair Near Me - Murrieta, California

UPDATE DONT TAKE YOUR CAR HERE!!!!! They are up selling and telling people they need stuff done even though your car is fine. I took my car to another place and they told me, my car is perfectly fine and that the only thing I need done would be my battery but I can still get about 10,000 miles out of it. BEAR ALIGNMENT TOLD ME I NEEDED A MILE LONG LIST WOULD HAVE PUT ME IN A 2,500$ debt during a pandemic Go to a company that cares about their customers LOOK UP CONSULT A TECH OFF JEFFERSON THEY WILL TAKE CARE OF YOU Don't take your car here. They will upsell you!! Took my car here last year had a good experience (just a oil change.) So I was going to try them out when my car needed some work, your basic stuff. Had the worst experience. They tell you they are affordable but upsell you. Offered a free inspection for my car to see what I needed. They told me to get new fluids it would be 400$+ my spark plugs would be 900$ then for my front brakes they wanted around 450 plus another 450 for my back brakes, roughly about 2000$+ for your basic stuff. He also mentioned that I needed coolant super low but the thing is I work on my car from time to time, so I know my levels on my car and my coolant is new and at the correct full level. Things weren't adding up and the price was ridiculous, the guy was getting impatient with me because I wanted time to think about things. So I told him, just to do a oil change again and I'll do my front brakes. Ended up calling back ( to say no brakes just a oil change) less then a minute later literally, he said they already got my brakes off, so I said put them back on // told me yes for the oil change and then on top of that they were going to charge me 60$ to put my brakes back on. I never got a text about my car or pictures till a hour later. Normally the second they touch my car I get pictures. I get to the shop, the man threw my car key on the countertop, wasn't communicating with me. Charged me 100$ before I got to see the paper of what they did for my car. All they did was put my brakes back on my car and NO oil change Even though over the phone we both agreed 60$ for the brakes to be put back on plus the oil change but instead I got charged 100$ for nothing PLEASE DO YOUR POCKET AND SELF A FAVOR GO SOMEWHERE ELSE THAT CARES AND RESPECTS THEIR CUSTOMERS DONT LET PEOPLE TAKE ADVANTAGE OF YOUR POCKET AND UPSELL YOU. Girls be aware!!! I called a shop down the street and they quoted me, no more than 1000$ for everything I need read more

The best customer service, hands down. Not over priced, seriously can't rave about this place enough. My boyfriend and I both got alignments, but he got some more done to his truck and they were awesome! read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

Easiest oil change ever! I found this place on Groupon (even without the groupon, their prices are more than reasonable). I went in and was helped swiftly by the kind lady at the front desk. As I waited for my car to be worked on, I helped myself to some complimentary tea from the keurig machine they had available and watched the movie they had playing in the waiting room. They were finished in under an hour with no issues and I was on my way! When I got in my car they left a cute holiday note and some candy canes! Nice touch. I will definitely be coming back and highly recommend them! read more

Had a Groupon coupon for this place and decided to give them a try. Woman at the front counter was nice, but my alignment was exactly the same after the work was supposedly done on it. When I called and told her I wasn't happy with the work, the manager told me to bring it back. Like I have the time to bring it back. I work two jobs, and my only day off is usually on a Sunday. If this guy wants to bring his shop to my house, then maybe I'd be open to his solution to the problem. My advice...go somewhere else. read more

Went in for a quick fix and they noticed a couple things I should take care of. They walked me out to the truck, showed me the issues, explained what would happen next and gave me a fair price upfront, with zero pressure to do the work. I agreed to do the work and within an hour and a half all the work was done and it include an alignment. Truck drives great. Thank you Bear Alignment for the honesty and quick service. read more

Carful with the mechanic here. I had told the front desk lady that I needed a part put on long with my alignment, and I had asked if it was extra for them to put it on and if it was I'll put the part on my self.. I was under the impression there were putting the part on for free. The mechanic made it seem like it was free when it really wasn't ... at the end of it all they charged $80 to put on two bolts and they weren't even installed completely.. basically the mechanic is sly and make it seem like he's hooking you up but he's not at all. be weary of this spot, very shady.. read more

Tried to say my car needed new tie rods along with a whole laundry list of different things that added to around $1500. Didn't feel right about it, took it to another mechanic and the first thing he said was "bet you just came from bear alignment and brake and said your whole car needed to be fixed". He checked out my tie rods and they were perfectly fine. Dishonest business practices. I am only 20 years old, so maybe they only do this to people who look like they don't know anything about cars. read more

I had accidentally hit a curb , and really did damage. The front office girl is super sweet ( I'm so sorry I forgot your name!!) and got me in right away. Everyone at Bear and Alignment was super kind, and went above and beyond to make sure my car was taken care of, and that I had a car to get to work. They were the nicest. I highly recommend them especially if you want excellent service! read more

Awesome service! Definitely recommend! Staff was so nice, honest and helpful, not only to me but other customers as well.

I was super impressed with Bear Alignment. The waiting room was clean, air conditioned, comfortable and had TV and current magazines for entertainment. Although I didn't have any, I noticed they had a pretty good coffee bar. All that aside, their customer service and quality of work is excellent. They got it right with the little things to show their appreciation...thank you! Competitive pricing, quality work and fast service! read more

PISSED OFF CUSTOMER! If there were negative stars I'd give it to them! 2nd time isn't a charm! I'll never go back and wouldn't refer them at all! 2 years ago they hot rodded my $73k 2019 LTZ Z71 LP5 truck around, but didn't know I was monitoring them on My Chevy app. Several hard accelerations and hard breaking prior to doing an alignment for upgraded tires on a brand new truck! I figured I'd give them another chance since that was 2 years ago and they said that tech didn't work there anymore. Well, this was like jumping from the frying pan to the fire! Last week I had to get new tires and went to have them check the alignment on Thursday morning. They said it needed $2,679 worth of work for worn front end parts and also said I needed brake rotors and pads. But he'd cut me a deal for $2,500. Branden said it would only take a day, but during the repair they stripped out a power steering hose and would repair it without any cost to me, but they needed my truck for additional day. I told them not to rush because I drive a lot for work and want it done right the 1st time. Keep in mind that I do all of the minor maintenance on this truck since I bought it brand new. It doesn't leak a drop and is still or at least was as clean as a brand new truck today. I picked up my truck on Friday. 1st I noticed that the steering was unusually stiff, called Brandon and he said to try and drive it and if it bothers me to bring it back. Instead of bring it back so we can check it. I get home and went to check the torque on the wheels and 2 lug nuts were loose on the passenger front along with a missing lug nut! My 1st thought is, if they can't get this right, what else did they screw up. I call Brandon AGAIN and he said to bring it by on Saturday and they'll check the front end, replace the lug nut and re-torque the wheels. I'm thinking it's all good now so I wash my truck on Sunday and park it back in my garage. Today, I go out to drive my truck and there is a Fu@%ing puddle of Power Steering fluid in my garage! I check the PS fluid level and it's WAY over filled! I can't tell you how irritated this makes me! The attached pictures also show the greasy mess they left me with and there is also a nut missing that is suppose to hold the PS hose to the frame they had to replace. I'm sure that bolt is with the lug nut they lost and forgot to put back on. Finally, their tech is missing a 17mm wrench as they left it under my hood! I'm keeping it as a reminder to NEVER go back to these HACKS! WARNING! If you've been there and have a newer car, check how they drove it. You may find yourself writing a similar review! Finally, they also multiply the cost of the EXACT same parts that you can get from any local auto parts store by 2 to 4 times! That's just insult to injury! read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

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Great service. Very honest and reasonable pricing. I would definitely recommend this place to all my family and friends.

Took my daughter's car in for an advertised oil change special. I also wanted a quote for a transmission and radiator fluid change. I received a text not long after dropping the car off stating my car did not require either radiator or transmission fluid changes until 90,000 miles. My daughter's car had 33,000 miles. After picking up my daughter's car (oil change only) I drove home and called the KIA dealership in Temecula and spoke to a service mechanic. He told me radiator fluid on my daughter's car should be changed every 30,000 miles and transmission fluid every 60,000 (not 90,000 miles) as told to me by Bear Alignment. I also questioned the tag Bear Alignment placed on the windshield for the next oil change. The tag read the next oil change should be in two months (2-3-2023) or 224,000 miles. I'm seriously questioning if an oil change was even performed read more

Pros - Convenient location, prompt service, my vehicle was ready as promised. They did a full check out of my vehicle and sent a cool diagnostic to me over email that gave me an idea of the results of the inspection. The gal at front desk was pleasant. Cons - The goal of aforementioned diagnostic is to find any deficiencies of vehicle and then becomes a dossier to increase bill. It isn't a free, friendly service. Whatever is discovered is pitched as "unsafe" and through the roof the cost goes. I had uneven tire wear and bought a $59 Groupon for an front end alignment and ended up with $1600 repair bill. I didn't get my old parts back, the guy who pitched me the repairs was AWOL when I picked up the vehicle and no on walked me through or confirmed what was done to my rig. Bottom line? I don't know what was wrong with my car. I am taking their word for it. I'm hoping they were on the level, but it seems like mechanics try to extract as much money as they can from people. That they didn't give back my old parts or meet when I paid reinforced that feeling. $1600 for four shocks and rebuilding the tie-rod ends was a shock. After this experience, I would advise getting a second opinion. It will take more time and hassle, but shops these days are counting that car owners can't be bothered, and then stack the bill as much as they can. Get a second opinion. read more

Highly recommend. They do more than just brakes and alignment here. I've taken 3 of my card here for a variety of reasons and have been well taken care of. They offer fair pricing and great customer service. They are my new go-to mechanic. read more

Called to setup appointment and was greeted by a very friendly and professional employee. Car was done in about an hour and a half. Alignment feels great! Bear will get all of my alignment business. read more

Highest quality shop with friendly knowledgeable staff providing the best brake job I've ever had.

Simply put , professional operation. Immaculate shop! Will be returning as a loyal customer.

You can always tell when a place takes pride in their work. When a place goes above and beyond not only to land you as a returning customer but because they actually care about what they do. I can count how many honest mechanics I've come across on one hand and this place is definitely on the list. First off just to try and test them out I took my 2016 Chevy Sonic RS. Bought it brand new and barely drive it. Just a little zip around car to throw the kids in if we just to have a little fun on the weekend. 19k miles in 3 years. And I take care of my vehicles and she's garage kept. So I knew she was in great shape. I bought a Groupon just for an oil change. Nothing more, nothing less. They got my in there pretty quick after i checked in. The woman at the front desk was very professional and friendly. They have a nice little waiting room and when my car was done the mechanic called me over to discuss some things with me. In my mind I was thinking, "here we go. About to tell me a laundry list of things I apparently need". He did the exact opposite. Told me everything was in the green and I was good to go. Wow! Wasn't expecting that at all. So..... I figured I'd give them another try just to be sure they weren't a fluke. Took my 2005 Toyota Tundra in for an oil change. I thought for sure I'd get a laundry list of things needed for that. BUT... I keep pretty good care of my vehicles and for an 05 she's still nice and in good shape. Again, the woman at the front desk was extremely friendly and welcoming. They had me fill out some paperwork again and they took my truck back. The mechanic calls me over and explains what is needed. Nothing more than some preventative maintenance for a truck this age. Showed me an entire report where almost everything was in the green except a few things. They were in the yellow so it wasn't urgent but something I should be aware of and keep an eye on. Then he said to me, "you've had a lot of work done to your truck Nd you can tell you really take care of it. New breaks pads and rotors, shocks etc etc etc. This impressed me because it showed me they actually inspected everything. They definitely earned my business. A great atmosphere, don't try to up sell you unnecessary things, and it's obvious they really care about what they do. A gem of a place! read more

Bear Alignment and Brake - My oldie but goodie I'll be bringing back for any future work needed. - Auto Repair Near Me - Murrieta, California

Came in for an alignment and they didn't even align the car like I asked. Mechanic on the phone was rude when he called, will not be going here anymore. I advise people to go somewhere else. read more

Absolutely the best service for my car that I have had. No one made me say this. These guys could have reamed me because my car is a 2013 Ford Edge. They could have taken me to the cleaners. But they didn't. I only had 30,000 miles on it and they noticed that. I'm grateful for their honesty and price. They were recommended by America's tire ( another 5 stars ) I recommend Bear for alignment and oil change. Amy at the front desk was awesome. Friendly and courteous. I recommend this establishment. read more

Hands down a trustworthy business ! I've had so many issues with my car and the staff is always transparent on what I need to get fixed ! As a single mom and full time nursing student I appreciated that we got all the services I needed done in one trip . Top notch customer service and so grateful for Brendan and Emily ! Don't listen to any of the reviews below me this is a family owned business you can come to with any car related questions or issues :) read more

My Subaru needed some new brake pads and a little work done. The customer service here was really impressive. They were personable and made the drop off/pick up process easy. I asked them to check out a few things where they called me throughout the day with updates and the final answer was "it's fine" as opposed to "sorry, that'll be another $1000!". Prices were decent and as we went to pick up the car, some of the mechanics who were in the office offered more input on what was going on. Very excited to find a good place where we feel taken care of. read more

After taking my car the Bear Alignment because I could not drive the the vehicle, I was asked to describe symptoms. I mentioned tight steering and fluid leakage. Bear gave me their analysis of the problems with the car, and what would be necessary for me to pay "for the car to be road-worthy." Bear fixed the steering but did not fix the fluid leakage. In fact, as soon I drove away from the shop my "check engine" light came on. When I took the car back to Bear, they at first denied a problem existed, and then when they confirmed the problem, denied responsibility for fixing it. Needless to say, I would not recommend Bear Alignment and Brake. read more

We recently had issues with a tire & axle on our BMW. We've had horrific experiences before at the dealership, so we came to Bear by referral. Every person from Bear was amazing! They showed empathy & excellent communication through every step. The job was completed a day ahead of scheduled & there was not one need of ours gone unmet. Thank you, Bear A & B! You will always be our first choice in the future. In fact, our son is there now getting work done on his vintage Honda Civic. We know he is in good, honest & trustworthy hands! read more

My story starts with Groupon. After calling around I discovered they were running a special for alignment which I purchased. Called them for an appointment which they booked me for the next day. I arrived about 15 minutes early and was greeted promptly and pleasantly by a young lady. She explained that they were a little backed up but should be able to accommodate me quickly. Well the vehicle that was before me was giving them a major headache so I waited. One hour later though they finally got me in. It took only a few minutes on my truck to finish and I still made my other appointment. All said the shop and personnel were welcoming and friendly. The owner came out and explained everything they had done and thanked me for my business. Not something you see much of these days. I will be returning for future work. read more

I had my brakes perfectly done here earlier this year. Friendly people with efficient service and they always seem to be smiling. Yesterday, I ran over something on the freeway and someone told me that it looked like a plastic bag dragging and it could be dangerous if my engine sucked it up. In a panic, I called my husband and he suggested I go to Bear as it was really stuck and I needed the car to be lifted. I was slightly freaking out and the staff felt my vibes and eased my mind and said it was most likely the splash guard that came loose and took care of it on the spot and refused to charge me. 10 minutes later, I was back on the road, a very satisfied customer again! Precision work and amazing customer service too! I highly recommend. read more

My second time and even happier. This place is the best! They honored the GroupOn rate I got last time, had my name on the welcome board, didn't haggle with me for additional services, gave me a poinsettia AND I found a Christmas ornament in my cup holder. read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

This starts off rough but I guarantee it ends amazing... I showed up for my 9:40 AM alignment appointment at 9:35 AM. I would have preferred to be earlier but I got hung up at breakfast (huevos rancheros). I was greeted as soon as I walked in by the amazing Emily. She was polite, chipper, and best of all, intelligent. She knew what she was doing and she did it well. I filled out the little paperwork I needed to, surrendered my keys, and had a seat. The seating area is small with about ten chairs. There's a TV playing Netflix and I'm sure they'd change it if you asked them. I was content with the Lance Armstrong documentary they had playing. After about 20 minutes I looked outside and still saw my car staring back at me. Hmm. Maybe they're a little behind. No biggie. I go back to watching Lance dope himself up. Another 20 minutes go by and my car is still there and Lance is still doping. Now I'm starting to get concerned. I ignored it though and just figured it was a fluke. Well, 10:30 AM rolls around and my car is still out front. Now, I'm not a picky person. I'm pretty laid back. But, when you make an appointment I kind of expect the time to be held. So I approach the desk and ask Emily what was up. She checked with the techs in the back and they said they were just finished up with the previous car. Finally, an hour after my appointment time, my car is in the back getting checked. That's frustrating. Well the alignment didn't take long at all. Maybe 20 minutes. They pull my car around and tell me it's done. I approach the counter and pull out my wallet and my credit card with it. I'll never forget the words that came out of Emily's mouth next... "We're not charging you today since you had to wait so long." What the what?!?! Are you serious? I tried multiple times for her to take my card and let me pay. I left my card sitting on the counter for what felt like an eternity. She would not take it. Refused even. That- ladies and gentlemen- is customer service. Bear Alignment has earned my business from here on out. Hell, I might just take my car there even if there's nothing wrong. Just to hangout with Emily. read more

Extremely impressed with the friendliness and professionalism I received while having services performed on my vehicle. From the first impression they were amazing! when calling they treat you like you are a priority and try to fit you in whenever they can to when walking in they greet you right away and they are completely transparent with any issues and their best recommendations. I can tell they are watching out for what's in your best interest versus what's in their best interest for their pockets. I had to wait a little bit but I had no problem in doing so they do have a TV for you to be entertained with and coffee or water to keep you hydrated. As a woman it's important to have friendly and honest mechanics working on your vehicle and I definitely appreciated the attention to my vehicle and honesty. Thank you to the Bear alignment and Brake crew. ( they even left a sweet gesture in my car) read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

Service was great. Had my alignment done and they also gave me details on what more the car needed help on. I can feel the difference in my car. Is it pricey? Yes. Was the service good? Yes. read more

I'm so thankful for Bear Alignment! They took such wonderful care of my mom's car. It was short notice, and they were so generous with their time, patience, and attention to detail. They were reasonably priced, and the car is perfect now! You can be confident that Bear Alignment will be fair, prompt, and honest. Thank you, thank you, thank you!!! read more