it's a good feeling and peace of mind when you know you will be taken care of in the amount of time you have been promised and well. I've taken my car in for oil change, break fluid flush, coolant flush and not only they've been on time and performed well but have charged fairl. I highly recommend them. read more

Would definitely recommend this place! Professional and very nice! Great prices and got job done quickly!

The whole crew at Bear Is AMAZING! I have used them for many different types of service ranging from the basics to major work. I can count on their expertise for inspecting, diagnosing the problem, and great workmanship. I value their work and prices that they charge. It's so nice to truly trust my car with them. read more

Just wanting to give a shout out to Bear Alignment and Brake in Murrieta. Adam and his team could not have been any better to work with, and bending over backwards to provide extra help, loaner vehicles and outstanding service... the communication wonderful, and the updates greatly appreciated. There were some extra things that needed to be done on the car, and Adam would not accept any payment for it as they took full responsibility. Very reasonable prices as well. I have lived in this area since 1990, and I can tell you that this quality of business is a rare find... trustworthy and good to their word!!! read more

Great service. Clean shop and waiting room. They have specialty alignment tools for BMW hybrids. Reasonably priced. I've decided Bear is my new goto mechanic for any and all of my needs. read more

Called at 3:30 for a full brake replacement. Got to the store st 4 and was out the door and complete at 5pm. Fantastic customer service

Very responsive, trustworthy, and honest. Treated me fairly, did not overcharge. Great experience. All my future repair needs will be handled here for sure! read more

I needed new breaks and googled and just started calling around. They picked up and were so nice, I told them my problem and they said come right in! I did they gave me a price, fixed my breaks but then they were still squeaking. I brought it back and turns out the breaks were defective. Scheduling and coming in was easy, they took great care of me and my car. Went out of their way to make sure I was good! And I would recommend them to anyone! They have great customer service, the mechanics were nice and the office was clean. read more

First impressions... everyone is so nice and helpful. Pricing is affordable. I'm coming back so long as everything works properly! read more

Bear Alignment and Brake - Front desk - Auto Repair Near Me - Murrieta, California

The team at Bear was great. They brought my car in and handled my issue with ease. I was in and out before my appointment time. Great work. Their lobby was very welcoming and they made me feel at home. They provided great value for the service requested. read more

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Edit to original review after snarky response... also scroll through ALL reviews as they prioritize 5 stars and HIDE lower reviews on yelp. Fixed it myself in the parking lot after they charged me $900 on a false diagnosis. A good mechanic would know to switch two spark plugs or two coils to see if a code changes. They pressured me to replace ALL of them which is never needed unless ALL of them are broken. This mechanic SUCKS. They did not spend a lot of time on a diagnosis (in response) or they would have used common sense in knowing that only one cylinder was misfiring.... Also the obsession they proposed in my Auto-zone spark plugs being "store bought" is not a concern. Spark plugs are spark plugs. Would give it zero if I could. Diagnosis was $165 for them to tell me I need new spark plugs when I had replaced them the day before. They wanted to charge $706 for new spark plugs and coils. I picked my car up and changed one coil in the parking lot. Worked perfect. All the issues were gone. He pushed a sale and was guessing. Waste of money and time. Another place that is guessing on the diagnosis, overcharging, and trying to take advantage of women. Unfortunately for them I am not stupid. Ironically, they have a sign about how honest they are in their waiting room. I left the coil on the desk as reminder of their dishonesty. Maybe they will remember me next time they try to rip off college students or girls. My car is happily fixed (myself) and I am happy to steer people away from this TERRIBLE place. You have lost myself and 4 family members that referred me. Word spreads about bad costumer experience. Maybe you guys should be honest... Go somewhere else. read more

I am a single disabled mama who uses this shop faithfully now due to their love, honesty, and integrity. This is a place where you get true and compassionate " good old fashioned service" that is a rare gem in the age we are living in. They never once took advantage; in fact, just the opposite. I am very pleased with my most recent- and ALL my experiences at Bear Automotive and will always come here with my car. Keep in mind that I had another mechanic for a long time and did not know how bad it was there until I took it somewhere else. Kinda like a bad relationship. read more

I made an appointment, and they got me in right away. The service technician came into the waiting room a few times to provide updates. They were very professional and offered great service at a great price! I would definitely recommend them. read more

their work is thorough, excellent, and fast. they express a genuine sincerity to help their customers and make sure the customers get the best service possible. read more

Excellent experience great service Adam and him staff really took care of me. I would recommend it to anyone i have a lifted ford 250 there's not to many places that can do the Alignment but they can. read more

I've taken my old vehicle to Bear a few times now for different things. It has always been a great experience. Adam is great and I would recommend this company! read more

Customer Service was EXCELLENT!! From the moment I stepped into the office, the young lady at the counter welcomed me and explained the process. I was there for a wheel alignment. She explained that they would do an inspection to find out if there are any other issues that should be addressed. (Really? Who does that?) I have never had any tire or wheel alignment shop offer to do that. The lobby was clean and the view of the work bay I observed was clean. My wait time until service was completed was very quick ( I needed to go to work). And the best part the cost was inexpensive compared to what I paid with another shop. I HIGHLY HIGHLY recommend Bear Automotive for your auto maintenance. You will not be disappointed!! FYI... they will leave you a little thank you gift in your car after service. read more

Great experience. I went in for an alignment and was told/ shown my inner tie rod end was bad. They asked if I wanted a quote for the repair or would I like to do the repair myself and come back for the alignment. No pressure from them at all. I did the repairs and came back a few days later for the alignment. Thanks again. read more

The Service here is awesome, as soon as I turned over the keys my truck was in the shop getting worked on. I highly recommend coming to Bear the people here are very professional and friendly. read more

We took our 2013 Durango for front brakes replacement including new rotors. The service was very professional and the work done was perfect. We really liked the proper diagnosis and the quote was very much online. Great service and the menu of support repairs was in plain site. This is a shop you can take your car to for several maintenance items and be confident of the work and cost. read more

Ball joints replaced and front-end alignment. Service was done and completed in a timely manner and very courteous. I brought it back because it still had a pull to the right. The tech said the LF tire was like new, but the RF tire was 1/2 worn that probably caused the pull. However, the RR tire was also new and I could probably move that up to the front and end the right pull. He said I could probably just go to American tire to have it done. I asked if I could just pay him for 1/2 rotation. He said he did not have a rack to do that. WOW! I paid $1500. for front-end work and he couldn't even do a 1/2 of a rotation that I offered to pay addional for. Now I had to pickup my van and have to go somewhere else for a simple rotation RF-RR. I guess I will also let American Tire do my front and rear brakes also that was recommended by BEAR. I don't like running place to place to get simple things done if one place can do it all. I won't be going back for service at BEAR. I was pretty disappointed to say the least. read more

The team at Bear Alignment and Brake were above and beyond helpful. I called in the morning (on two separate occasions) and requested their services, and they were able to get me in and out that same day. I highly recommend this shop to anyone in need of a good mechanic. read more

Had a starter replaced in our Hyundai Sonata. Service was fast, friendly staff, and a clean environment. Have been going to Bear for many years, always a great experience. I highly recommend Bear alignment and Brake. read more

I can't say enough great things about this place! Probably the best experience with any car related problems I have had. The front desk woman is so kind and helpful, and the mechanics know what they're doing. I got in an accident and my steering wheel was very off so they gave it a look and Seen that my strut was bent. They were right! They didn't try to rip you off! I've been here twice because of this and will be coming back again! read more

I called early and made an appointment after explaining that I needed an alignment on my BMW M6 they told me to come in at 1pm. Guy at front desk came out and said they can't do an alignment on my car and it needs to be done off the actual Hub which will require them to take off wheel.. I said okay so where do I go to get that done..Then told me they don't do that there and shrugged so after waiting most of the day for this appointment I had to call other alignment shops to get my car taken care. I found one not too far away. The other shop said that was odd that they told me that and got my car aligned perfectly with no issues. My word for this company is to let us know if you can't do the job so I don't waste a whole day for an appointment just to be turned away. read more

Good, place to go to have your vehicle done. I will recommend it. Friendly, environment. read more

2 1/2 hour minimum for a schedualed simple oil change?? I schedualed this simple procedure a week in advance. I have a busy day and like to schedual things in advance so I can take care of everything. Why would I schedual a oil change a week before to only arrive and go to the end of the line. In my opinion they need to work on their schedualing because I schedualed my day around this and it is not nice to just make someone wait for 3 hours for a 15-20 minute procedure. read more

What a great place to take your car!! Honest and reliable! Very nice people! I would recommend going here for your car needs!

My car need alignment and I received the service from Bear and alignment break shop in Murrieta. first impression was front office , she is very nice and friendly customer services . Second of all, the price is very reasonable . I would highly recommend to all my family and friends . It was my first time to get the services from them taking care of my vehicles. thank you and keep it up . read more

Update: I took my second vehicle in, a Bentley Continental GT after purchasing new tires/wheels, for an alignment. I was getting a little nervous waiting as the alignment took almost 3 times as long to complete vs my maserati I had previously taken to them. When I got in my car, the steering wheel was dirty and aligned sideways(facing right) I drove out of the parking lot and literally was force turning the steering wheel to the left in order for the car to drive straight. My car was perfectly fine when I dropped it off and now its ready to run off the road unless I hold the wheel sideways. They told me to come back, but at that point, I put my trust in you to do a good job on my car and to screw my car up that bad no way would I give them a second chance to touch it. I ended up going to another shop and was given the updated alignment report to show what a horrible job Bear had done. Luckily it was able to be fixed. I called Bear for a refund or atleast some sort of discount back and they refused, heck even a "hey sorry we screwed up your high end car, how can we make it right". Brendan is NOT a good customer service rep and was rude and does not represent the company well. As it stands, my maserati I had done with them a month earlier is now off as well, I'll be taking it to the new shop and posting the updates. DO NOT TAKE YOUR HIGH END VEHICHLE TO BEAR ALIGNMENT!!! (The pic shows their bad work on the left and the corrected shop on the right) read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

You will find them *Honest *Skilled/knowledgeable *Fair pricing *Timely *Job done right the first time. And they always appreciate your business. We've been coming here for several years. read more

Bear Alignment & brake is always very friendly and professional. They work fast as well as efficiently and are well organized, my oil change was done in such a timely manner! Their prices are amazing and always reasonable, I promise you will never be dissatisfied with this 10/10 automotive shop. read more

We always get our oil changed at Bear Alinment. So when we took it in for oil Change, I asked if they could check AC. because we were having problems with it. They found out what the problem was, order the parts, and now it's fixed. I will always go back to them for oil, changes and repairs. They are a great!!!! read more

The owner of Bear Alignment & Brakes provides loaner cars to his valued customers. This makes him classy and a quality owner in Murrieta. Thank you Bear Alignment & Breaks for the loaner car! So refreshing to be valued and peace of mind and quality service- you are a winner! read more

Bear Alignment and Brake - Loaner car from Bear Alignment & Brakes- Murrieta - Auto Repair Near Me - Murrieta, California

One day service for extensive brake and suspension job. Extended warranty accepted. Additional work done at a very competitive price. Job completed on schedule. Shop is clean and waiting area is tidy. Staff if courteous and professional. read more

got charged for an alignment but my car didn't even need it. would not recommend going here.

Wow! I don't write reviews often but I just wanted to let people know about how amazing this place is. I came here to get my 4 door rubicon aligned. My toddler is high maintenance and I was pretty scared of waiting for two hours in a lobby with him since he can get overwhelmed and frustrated easy. My son has fascinations with lines and the staff gave him stuff to line up while we were waiting. Emily was so sweet and put on kids movies for us. When my Jeep was done, it drove like a dream. I will keep coming back here! read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

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The folks here (Adam, the whole team) were upfront, reliable, friendly & told me what needed to be done & what could wait. I really appreciated their timely service. read more

You over priced. The are in business just to mark up an alignment or break job even when you don't need it

They got us in there with a good price on an aliment, but quickly started to add unnecessary stuff. Seems like a beautiful and switch.