Was referred here for a front end alignment. Spoke with Brandon and he was able to get me in without an appointment. Their receptionist, Melissa(?) was friendly and extremely helpful. Received a text w/link that detailed results of their techs inspection of my vehicle. It was impressive, haven't seen that from any of their shop! Got out with an estimate of areas identified as needing attention. Highly recommend this team, GREAT job to all PS...had a little goodie bag with treats and a 'thank you' note, over and above! read more

These guys were awesome and the hospitality was excellent! I would definitely recommend them for all Auto needs that they offer! For sure they are bursting with 5 stars!!! read more

They were prompt in getting to my car, gave full diagnosis of issues to monitor outside of why i brought the car in. Friendly staff and easy to talk to. read more

My car recently decided that now (December) was the month it was going to need some major work done on it, which always seems to be the month it needs work done. Side note - I think my car wants to have all holiday funds dedicated to it! I heard of Bear Alignment and Brake from America's Tire after having to get two new tires replaced and they found out my alignment needed to be fixed. One of the techs recommended this place and so after seeing a lot of great reviews and from word of mouth, I gave this place a call. They were able to get me in right away and fix my alignment in two hours. They did a comprehensive check of my car and found some major issues going on with my car, one which I suspected was an issue, and two that I didn't know about it. They gave me a quote for all of the work prior to me leaving. After crunching the numbers, I decided to go ahead and get the car worked on since it was more cost effective to fix these things now rather than wait and have more issues pop up. They were able to get me in the next day and let me borrow their loaner car, which was a PT Cruiser (hey, not the coolest car, but you sure get a lot more visibility, and it gets you where you need to go!) and I was able to get around and continue working. They worked their magic on my car and fixed all three major issues and had my car ready to go by the end of the day! I'll be honest, I nearly cried when I drove my car away because my 10 year old car felt brand new. I haven't enjoyed driving my car for the last couple years because it felt like I was off roading out somewhere and it no longer felt like a mustang. I highly recommend this place and am so thankful I was told about them. Everyone there is so friendly. You can tell they run their shop on integrity and honestly and I really appreciated them being so transparent and the really nice extra customer service touches. You guys are awesome. This place will now be my go to anytime I need maintenance done and/or if it's something I don't feel comfortable doing myself on my car. As a woman who has had previous negative experiences at a car shops (not this one of course!), I instantly felt good vibes from this place and felt like I could trust them. Thank you! read more

Bought a Groupon oil change deal and went in on Saturday morning and was told I needed an appointment and they could get to me on Tuesday or Wednesday. I work 50 miles away and am not going to lose a half days work to accommodate them, I'm the customer. Now I have a worthless oil change voucher that will expire before I can use it. Meineke took good care of me though. read more

Response to owner's response: I chose to go to a better known mechanic who definitely confirmed you are all a scam. Reading all the other reviews on this page, you should all be out of business pretty soon because you keep trying to rip people off with the same thing. Keep your bullshit to yourselves, You guys even told me my brakes & pads were brand new too lol! Idiots! DON'T WASTE YOUR TIME EVEN SHOWING UP HERE PEOPLE! ILLEGAL SHIT GOING ON! Worst place to take ur vehicle! Went in to ask for a break inspection and they tried to tell me that I had to replace all of my rotors and all of my break pads, even though my pads are brand new. My breaks were squeaking so I asked what the reason would be if my breaks are new , he told me it's cheap pads and that I needed a whole new break job lol rip off , I took it somewhere else and they told me all it needed was a clean on my breaks and some lube and wallaaa!!! Fixed ! Tried to charge me 1,000 dollars to replace my brand new pads , what a joke ! Don't be a sucker explore ur options and make sure they show you what they are trying to replace . read more

I want to give zero (0) stars, but apparently you can't do that with Yelp. Brendan - wow - what a con. Seriously! BEWARE! Do not take your vehicle to this guy. This place is nothing but a marketing ploy to upsell you on shit you really don't need. I could see right through the BS immediately, especially when he started spouting off that my car needed this, that, and the other. I mean how in the hell can a $70 alignment service turn in to over $1500+ of work. What the f#@k?! Not to mention, the services he said my car needed - I know in fact I just had those same services done only 1 week earlier. I even did some of the items he mentioned. Clearly, he did not look at my vehicle nor open or check anything. Its so funny. The estimated time frame for the alignment was going to be nearly all day - when I dropped off the vehicle that morning. I thought, wow - maybe its a good place if they are that busy. But, after his call and the upsell attempt, and when I said NO - the vehicle was suddenly ready in only 15 minutes. How can that be? I was told the alignment was such a very time consuming service. Hahaha! He didn't do a damned thing! Like I said before, complete CON! I should report this guy to the BBB because - although I had already paid, there was no alignment done, because if it had been - the car would have driven straight afterwards. Nope, still pulled to the right. But f#@k me, right - because I'd already paid and I'm almost certain that they make sure they have "accurate" records of their "services". Long story short, keep your money, avoid any potential pilfering or damage of your car - this guy may be screwing up stuff just to get return business - who knows?! Just avoid this shop. Its cheap yeah, but its cheap for a reason... to get you in the door. It won't be that price before you can leave. read more

I went to this company because they had good ratings, boy was I wrong. I needed an alignment after I put in a refurbished rack and pinion, I wish I could post a picture on here because they left the rubber boot on the rack and pinion so twisted that it had stretchbmarks on it and it needed to be replaced. I went back to them and pointed out that the bolts were loose which caused it to get out of align again, and not just a little loose, so loose that I could reach into the wheel well with my hand and wobble the bolt back and forth, and the suspension is popping because it. They took a second try at fixing it and the manager of the shop lied to me and said that they didn't find any loose bolts, whick we're now semi tight, and the popping was because of the inner tie rod ends and it wasn't their fault. I went home and got it on jack stands and took my cheap Pittsburgh box end wrench and sure enough, the bolts are so loose that just a little bit of pressure with a small box and wrench loosened to the bolt. I dont know how they missed that because a DIY mechanic found the issue within 5 minutes. I don't know how this company has the ratings they do, because this kind of work especially when you go back a second time to get it fixed and it still isn't right is unacceptable. Now I have to go to another alignment shop to get it aligned properly. If you want your wheel to fall off when your driving down the freeway, Bear Alignment will fix you right up. read more

Bear Alignment and Brake - Notice the rubber boot in the center of the picture, it's not supposed to be twisted like that. - Auto Repair Near Me - Murrieta, California

Just wanted to say how much I appreciate your business..you fixed ky Toyota camry in a very timely manner. The prices were very affordable and fair. I highly recommended this business Very friendly and courteous. read more

I've been coming here for a couple of years. TJ and his crew are always professional and will take care of any issues you may have. This is my go to spot and I recommend everyone to come give them a try. Emily is Awesome, customer service is on point! Great attitude and inviting smile everytime. read more

I found Bear from a coupon card on a counter at the America's Tire shop down the road. Out of the four separate visits I can confidently say I got excellent and professional service each visit. I've had T.J. and the rest of the crew show me nothing but respect and genuine politeness, they are very sharp. Emily at the front is always charming and kind. She remembers who you are and doesn't ever miss a beat. I feel like I'm called someone I actually know when I call Bear. I never leave a review without some straightforward honesty so I will say that each time I went in for one thing they typically found (granted out of either concern or skill) something else to tag onto the service which would always rack up several hundreds more mostly for labor. Though I should point out I brought my car in when it was basically broken (rack & pinion toast, brakes down to nothing, heater broken) so it has to be fixed. Still these additional services always racked up quite a bill. The fact is, these extra problems were always valid, they were trying to help me. The rate here is $120 an hour for labor cost and you get what you pay for. That's something to be said, especially for auto-mechanics (plus I don't want to do any of this myself). I've gotten my money's worth here every single visit. There have been two times where they found multiple problems and instead of making me feel like a jerk they understood when I wanted to wait and never backed me into a corner or condescended me for additional services. I always came back after a few more paychecks and they served up my vehicle inside 24 hours each time. I love this shop. They'll always have my business and my respect. Thank you T.J. and crew! read more

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Service was fast and with a reasonable price. Alignment was done within a couple of hours as told.

Very nice shop great customer service they gave me a better answer than the dealership could and that's coming from to Chevy engineers who couldn't give me a straight answer but the guy at the Mom and Pop Shop sure did. The front receptionist was very helpful very kind very courteous and very cute too and the gentleman that helped me very respectful great customer service and gave me options of what I should do I would definitely recommend this place read more

The staff are very friendly and helpful. They do a great job. Emily is attentive. TJ & Brandon are very thorough, as I'm sure all their staff is. They have excellent Groupon offers as well. I take all of our household cars there. Fast friendly service. They really go the extra mile. I really appreciate their superior service standards. They are honest and fair. read more

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I was impressed with their customer service from the minute I walked up and saw a welcome sign with my name on it. Price was reasonable and it helped having their yelp coupon. I would highly recommend them for your Mini Cooper needs. read more

Great shop , Friendly lady at front desk Complimentary coffee , candy n water Got an alignment for my lowered car for 70$ 10 to 20 $ cheaper than other shops read more

Currently working with me to rectify issue that Unexpectedly occurred after parts replacement. I appreciate their fast turn around and pleasant demeanor. Everyone at the shop is courteous and I too recommend their business. read more

Too expensive compare to the auto shop around the area.Im not even going to recommend this place to a relative or friend

Nice going. Over charging for a break job that wasn't necessary. Estimate of $570 then drops it down to $500 sounds like someone's trying to take advantage of my mom's lack of auto repair knowledge. Originally tried this repair shop because car was shaky from a minor fender bender, ultimately got the car good again for a fraction of the price. read more

Awesome place to get your alignment done ! I work with Americas Tire and we refer our customers here. They definitely help out and make you ensured that everything is good before you leave the shop. Thank you guys so much !! Will come again for my alignment. My new go to place before the track ! read more

Bear Alignment and Brake - Alignment :))) - Auto Repair Near Me - Murrieta, California

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I'm a girl. I'm a girl who hates car maintenance. I hate sitting around. Waiting. I hate when pushy salespeople try to talk me into services that I don't need. I hate being overcharged. NONE of that happened at Bear (except the waiting part, but I got over it). From the moment I walked through the door and was greeted by Emily, who smiled and put me instantly at ease, to being guided through my vehicle's inspection with TJ & Brandon, to being given a discount (what?!), and finally leaving feeling very well taken care of, appreciated, and most definitely happy. I'm a customer for life. Thanks guys! read more

Very pleasant staff. Excellent communication of repairs and estimations. Highly recommended for specialty alignments on modified vehicles.

I saw all the amazing reviews of WorldWide Auto, and about Jay, so when my AC tanked these are the 1st guys I called. It appears there's been a name change in the business, so this review is strictly for Worldwide Autoworks and Jay specifically. Jay is a stand up guy, honest about estimates, and does good clean work. There was a leak in my AC manifold and he got the part the very next day, installed. There were other problems that I'm sure he could've fixed and charged me for, such as a faulty radiator cap collapsing the main airhose, but he recommended all I had do do was buy a new one so I did, and the problem did indeed correct itself. He even replaced the left-turn signal blinker for me which was out. How cool is that!? It was worth the drive from Poway to get the piece of mind. Great work. Great Service. Reasonable Prices. We need more Jay's out there. The Yelp Page name change and Yelp profile pic replacement seems a bit suspect to me but I'm holding onto the benefit of the doubt....Jay where are you??? read more

Great place! Used a groupon offer. Applied my 10% yelp offer. Customer service was amazing! All the way from front desk to technician. Front desk was super friendly and kind. What a front desk coordinator should be! Technician was very professional. Called me when I needed work done and was very thorough and detailed on what needed to be done. My wife's name was even written on the chalkboard in the front welcoming us because we had an appointment. My wife and I are customer service nazis and this was by far the best! Overall great service! We will be back! Thank you guys! read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

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We went to Bear for a leveling kit. We received great customer service, from the girl behind the desk to Brandon answering all of our questions and concerns. We got a great price and are very happy with the result! Bottom pic is before, top is after. read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

Very nice shop that was very honest with their prices and did not pressure us to fix everything they found. Fast service and helpful staff!

Based on the level of customer service alone, Bear Alignment did not disappoint. The female agent at check-in does the business owners a huge justice by being warm, professional and very kind. Came in for a basic oil change as first time customers. Experience was fast and friendly. Will consider coming back for some additional work they noted was needed on the vehicle. read more

I had the opportunity to visit this place today. I found them on Google looking to get some brakes done. The young lady at the front desk was awesome and very nice and even took the time to tell her workers how much she appreciated them. The service was great and speedy. If you are in need of auto care come to this place. Family owned and you will not be disappointed. read more

what brought me here was a groupon for a oil change and i think i found my new auto store ! emily was amazing, super friendly and kind. also, is the true definition of what customer service needs to be as well as the rest of staff. they even gave me a cute little snack w a note(: read more

Bear Alignment and Brake - Auto Repair Near Me - Murrieta, California

I am impressed with the service I received at Bear Alignment. Great customer service from Emily, (she calls me Mss. Mary) My car needed alignment and they did it for a great price!! Also at 118 k miles the timing belt needed to be replaced, after shopping around, Bear gave me the best price. They replaced my belt and the water pump.That also took care of a weird sound my car had in the mornings when cold. I love the little "corny" candy they left in my car and the THANK YOU card I received from them via snail mail. I am happy and satisfied with their great service. read more

My college daughter was heading out of town and needed brake repair. Staff stayed beyond closing time to complete work and get her on the road safely for travel. Thank you Bear staff! read more

The service here is really great. Everyone was very friendly. My car ended up having a larger issue than previously thought and they fixed it for me without extra charge. Great place, would recommend. read more

Front desk is amazing. Incredibly sweet and alert. My alignment was noticably off after an incident on the road. Within 2 hours, Bear and their team took care of my vehicle and handed the keys back. They provided professional work. It's also a plus that they are a local family-owned business. Check their website for sweet deals on their services. Thanks again, I will be back! read more

I'm going to come here for all my car issues! Jay's very friendly and open about service, which is great when there are so many other places that feel like they shortcut the work and inflate the price. Jay worked with me to get an appointment for my oil change early in the morning so that he could finish before I had to go to work, and he kept checking in with me in the lobby to make sure we were good on time. I have never been to a better car mechanic! And I forgot to mention, he cranked up the heater for me because it was cold. It probably is going to cost him more on his electricity bill, but he didn't even hesitate. Awesome customer service! : ) read more

Although I did not have work done on my car from Worldwide, I did ask for a quote to get a clutch job done. I do most of my car repairs at home, but just do not want to tackle my car's clutch replacement. Jay was the first to reply back to a quote request via Yelp, and did so with a recommendation to bring the car in to make sure the repair actually requires a clutch replacement and offered possible less expensive repairs. This was a pleasant surprise as most shops will offer the most expensive repair and not look for alternative routes. Regardless, I specified that I just want a quote for a clutch/flywheel/throw-out bearing replacement and he provided the out-the-door cost for the job; exactly what I needed. Thank you Jay. When the time comes when I need the job done, I'll consider your shop first. read more

I work at America's Tire, and we always refer customers to this location. After going in for myself, I can confidently tell customers why we refer them. I had just lifted my Jeep over the weekend, and brought it into Bear to get it aligned, right off the bat Emily was very welcoming and made the environment much lighter. I had Brandon help me out, and I'm extremely happy with the outcome. I was having some trouble with the spring I installed and let Brandon know, he checked it out and fixed my problem. On top of the great service, one thing I really appreciated was their honesty. I had only wanted an alignment done, but they also changed the oil. After letting them know I only wanted an alignment, they apologized for the mistake and told me the oil change was on the house. Mistakes like this happen, and I really appreciate their honesty. I went in with a ridiculous camber, and loose shock, and drove out feeling much better. I'm glad I finally got the chance to personally verify why these guys are so trusted and respected. read more

I used to do all the service on our family cars when I was (much) younger, but now that I am old & disabled, I have to find a place I can trust to do the work that I can no longer do. Well, I have found it! The Bear Alignment and Brake auto service shop in Murrieta. We brought our car here for an oil change a few months ago and were blown away with the customer service. Emily, the girl at the counter, even helped me make coffee. I was also able to watch the technicians (through the window to the service area) as they worked on other cars, as well as my own. I have to tell you, I was VERY impressed! They are thorough and professional. Last week, one of our daughters needed an oil change and her boss recommended that she take her vehicle to 'his favorite place' (NOT Bear alignment/auto). Anyway, after listening to me sing the praises of Bear Alignment and Brake, she decided to trust me and we took her car there. Well, after the fantastic customer service she received, she will not take her car anywhere else. I told my daughter that we feel the same way. In fact, my wife and I are saving up to have an alignment done on our car. Being seniors on a pretty tight/fixed income, it takes us a while to save up even a few dollars, especially with the price of gas. However, when we have enough saved we will be taking our car to Bear alignment and Brake of Murrieta! You should too! read more

My M4 needed an alignment and the staff at America's Tire recommended this shop. I encountered a clean office space, courteous front desk clerk and quick service. Highly recommend especially when you don't want to pay what the dealership is quoting you. Excellent price and service! read more

I recently took my Jeep in for an alignment and repair some cross threaded lug nuts. I was extremely impressed with their honesty and how professionally and expidicially they completed the work. Pricing was fair. I highly recommend Bear and will return to the. For my future needs. read more

My wife's vehicle started having a lot of vibration issues in the wheels and steering wheel and since I was about to leave home for a month due to military obligations, we couldn't wait until I returned to "figure it out". Bear Alignment and Brake saw us quickly. The entire staff was extremely cordial and professional. They explained the issue and possible cause as well as gave us options for repair. So, we left her vehicle for repair and a short time later I was pleasantly surprised to receive a phone notification of their walk through and findings in a checklist format. Overall, we were extremely satisfied with the service we received. Their prices are competitive yet their dedication to their customers goes above and beyond what I expected. A week later we even received a thank you note from them! Thank you Bear Alignment and Brake! read more