He was very knowledgeable and efficient. He was very concerned about our comfort with the high…read moretemperature and wanted to get us cooled off ASAP. He felt like a family member and I would recommend him to all my family and friends.

these guys are GREAT! came quickly, were very thorough! I would highly recommend them!…read more Kris Beckstead

Great service! Shawn was so wonderful, he was very knowledgeable, very friendly and professional…read more He gave us lots of tips for our first winter. Our fireplace was fixed in a timely manner and we were so happy to use it. Highly recommend Shawn.

Kind, conscientious, comprehensive, concerned, cost-conscious, obsessed with quality. Gary Ricks is…read morethe most thoroughly knowledgeable HVAC professional we've ever met . We met with 3 businesses about air conditioning, and he spent more time with us and was more thorough than anyone. He fixed a number of things on our existing furnace just at the consultation. So much integrity! And his crew is excellent, polite, clean and friendly. And Gary manages closely. We're so pleased with the service.

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Just a heads up this company has 1 maybe more bad techs . Had the company come out to give me an…read moreidea of my issues and the cost to fix . The tech called and said it would be $850 plus $95 service fee so I called a friend who owns a company 150 miles away and said what should this cost to have my unit cleaned . He said $99-$175! ‍ So I put on Facebook any recommendations and got a one man show company that came and cleaned for $99 and no service charge fee. ‍‍‍ I do have to say when I called SOS to cancel my appointment to repair they waived the service charge fee after looking at my scenario so the company does have some good employees.

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

As is the way, our air conditioner died on Saturday of a long weekend. I woke up Sunday morning in…read morea pool of sweat and knew in my heart that I was in for a rough holiday. I called True Pros on at 8am on Sunday, fully expecting them to not get back to us until Tuesday. 15 minutes later, I get a text from the business owner (Katy) letting me know that she's asked for volunteers to come out and rescue us. Within the hour, James called and asked for more details and let us know he was on his way. He came out, confirmed our AC's time of death, and arranged for Rich to come out and provide estimates for a replacement. Rich was here (again, within half an hour) to measure the house and provide us with a few options to choose from. Since I had to be away for an appointment and my husband had been supervising the visit, Rich texted me to make sure I got the quotes and answered my questions quickly and efficiently. We made our decision within the hour and the team bent over backwards to make time to install it on Tuesday. Corbin and Jesse showed up right on time today and worked through lunch to get our new AC system up and running. They were efficient, friendly, and very helpful. The AC is working fabulously and everyone (including our cat) is so grateful not to be living in a sweat box anymore. I love True Pros! They're fast, communicative, and fairly priced. I love the little blurbs about the technicians that you get by text, along with their photos, so you know exactly who to expect and who they are. They're not pushy about sales, and it's clear the whole team knows what they're doing and like what they do. I can't thank them enough for rescuing us from what promises to be a very hot week. May your pillows always be cold!

Today we got a fireplace cleaning from True Pros. It was an excellent experience from start to…read morefinish! The communication with the office was impeccable. They even texted a bio of our service man! Then Ty went above and beyond with the fireplace cleaning. To be honest, this was my first time getting this service and I hadn't realized how much our fireplace would benefit! Ty was good to teach me a lot as he went! It helps me to take better care of my things. I'm adding True Pros to my list of providers I can trust. I'll be trying their other services too...

I decided I needed a new furnace and air conditioner. So I called JM Mechanical, I have had them…read moreservice my furnace and air conditioner for several years and they are awesome to work with. They sent out Irvin to give me a bid on a new Trane furnace and Air conditioner. I was surprised what the bid was, I was expecting it to be higher. He set up an appointment for the installers to come and take my old furnace and air conditioner out and install the new furnace and air conditioner. The installers were awesome. Made sure they put plastic down on my carpet. And if there was something that needed to be cleaned up, they vacuumed it up. They were so friendly and polite and did a awesome job. Also Irvin explained to me that there was safety things that needed to be added on the furnace and air conditioner. The installers were awesome and explained to me what they needed to do for safety reasons. Also the thermostat was too small for me to read. So they sent out a technician to fix the problem with the heat coming out of the furnace. He also replaced the thermostat with a bigger one. Also everytime I called for something, the ladies who answered the phone, were also amazing and made sure to send out the person that needed to fix the problem. Everyone at JM Mechanical were amazing!!! Thanks to all of you for taking good care of my needs. Love the furnace and air conditioner.

Knowledgeable, fixed the problem, on schedule but over-priced for the time and part that was…read morereplaced.

Fast response (even on a Sunday). Adam got my AC fixed the same day for a fair price.read more

Adam and his team did a great job of replacing our furnace and installing new air conditioner. His…read moreproposal was thorough and complete including the electrical work, which other contractors were not including. He knows his business and him and his crew did a great job.

Our AC went out on us during a very hot week. They were prompt and the repair man was really good…read moreat checking our furnace and AC. He explained everything and was thorough in his check up. He got our furnace cleaned out and told me how to change the filter. The AC was on and running by the time he was finished. The service was great and the price was very reasonable. I will call them again if issues come up.

Every interaction I've had with Expert Services technicians and office staff has been top notch!…read more They were quick to respond, listened to our concerns, made thorough inspections and evaluations, and offered different options to work with us within our budget. Mark was exceptionally good in the work he's done at our property. Very respectful, friendly, explained things well so I could make a good decision on what was most pressing and urgent to be done, and what could be put off a little longer or longer term. I highly recommend Expert Services for plumbing, and HVAC work!

Second time using this company for my parent's house in West Point. Great response time, great…read moreservice. Honest and dependable.

They were prompt. Very professional. Got my AC up and running again quickly. Competitive in price…read morefor the service. I did get a few quotes.

Excellent jobs and fixed my problem quickly! I will use them…read moreagain, but hopefully I won't have to.

I called with an urgent issue: my water heater had stopped working over the weekend. On Sunday…read moremorning all we had was cold water. I called Lee's Plumbing first thing Monday morning. They took my call right away, said they understood my urgency and would see if they could get someone to me quickly. It turned out they were able to do so! The fellas they sent worked quickly and described the issue along with giving some tips on how to prevent the issue from reoccurring. By 1pm on Monday afternoon my water heater was back up and running! All told I was charged $180 and I'd do it again given the circumstances. I also appreciated that they called a few weeks or so later to make sure that the issue remained resolved! The next time I need a plumber in Cache Valley? I'm calling Lee's!