Hertel did a wonderful job with our home's plumbing renovations. They replaced galvanized pipes…read morewith copper and replaced water tank, and in the process of these repairs, they found other issues which they alerted us to, and fixed them right away. We also hired them to renovate our HVAC system. They were patient with us as we spent a great deal of time looking into various options in terms of energy and cost. The only small issue is that it is sometimes hard to get a hold of a plumber to answer questions, and you are often relaying messages through a receptionist.

fast professional service start to finish. Thank you, Kelly, Jake, and Jordan. I will definitely…read moreuse Hertel hardware and plumbing again.

I thought it might be good to get my furnace checked before the winter. I haven't done that in a…read morefew years. $125 for the service. An extra $30 for a replacement humidifier filter. The technician gave me paperwork that I can submit to the gas company for a rebate. He covered his shoes when walking through my house. Polite. Knowledgeable and communicated well. I would hire this local business if I need heating and AC work in the future.

We have used Campione on numerous occasions over the past few years. These folks are outstanding…read more Family owned and operated, reliable, honest, fair pricing, and on time. As a retired U.S. Air Force Officer, we have lived all around the country and have used HVAC folks from many different states...Campione easily comes out at number one! Keep up the great work...I would highly recommend! Jerry & Lee K.

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

Northeast Mechanical is an amazing company to deal with. Not only are they very informative, they…read morealso have very knowledgeable staff and affordable prices. The estimators are super easy to deal with and have an answer to every question you might have, they're not pushy or salesy either so you don't feel pressured. Plus my estimate was free! They're a good company too because they do donations, they even donated furnaces to the Amanda Hansen Foundation. A company that gives back to the community is definitely my top choice. Thanks for being the best Northeast!

Northeast Mechanical was contracted to design, install and implement a large scale project for an…read moreapproximately 32,000SqFt office space. The service after the install was unable to solve heating/cooling and zoning issues within a defined area. Workmanship on thermostat location placement and replacement was not professional. Blame was cast on GC having units outside for 6 months after delivery, ( when the units are designed to be placed on rooftops for install.) Final issue was found and resolved after I brought in an independent HVAC contractor (at my cost of approximately $6,700.00 plus damage costs of $6,000.00 to the existing tenant space ) who located problem created by improper initial installation by Northeast Mechanical. Crowded marketplace IMO with many qualified contractors working in the Western New York market. For my next project, I will be utilizing other contractors.

I don't want to make this a five page review, even though JP Heating & Cooling deserves it…read more However, I think more detail is useful. The owner Jim, is a professional and a technician. My old Rheem furnace was going to be 29 years old in February. It had done its job and heated my 3000 ft.² 108 year-old home sufficiently, over the years, save for four years ago I had a scare in the middle of February when the temperature went into the single digits here for a week. It just died. I called one of the radio HVAC cos. Big mistake. They did not try to restart my furnace. They said I had to replace it. I called someone else and had it restarted and it lasted four years. I decided to replace it this winter before it broke again. I reached out through the Yelp search tool, and had six different well-known local HVAC companies contact me. I didn't select any of them, and instead I requested an estimate from a company who had done Plumbing work for me, that year. They came out and took photos of my furnace, and gave me a very thorough estimate and suggested that I get a heat pump to replace the air-conditioning unit outside, because a heat pump is more efficient, and the unit was getting near the end of its life cycle outside, and there were rebates offered by both national fuel and the federal government they were going to expire at the end of 2025. I inquired about replacing the humidifier and he said the 15-year-old one I had was fine. They spec'd a Carrier system. I also reached out to a company that emphasized its 25 five star reviews on Yelp. They came out took pictures of the old furnace too. They told me that they really don't do heat pumps and I should just replace my unit outside with a standard air-conditioning unit. The owner informed me via writing that I could either get a Heil or a Tempstar furnace. They are the same unit, and they slap whatever plastic name tags are available??? I did discover that this was partly true. I then somehow found JP Heating & Cooling and decided to call them and they were very easy to schedule an estimate. Jim, the owner came out. He asked me about the air in the house and did I feel that it was clean and that the humidifier was working. And I told him no. And he told me what size furnace I should get and I definitely need a heat pump outside to replace the HVAC unit. He also said I needed a new humidifier and he also said based upon the size of my house the 8 inch ductwork downstairs was not sufficient and that I needed to get 12 inch ductwork around the furnace to make the unit work more efficiently. I asked him why he didn't photograph the furnace and he said because "I measured down here, and I don't need to see what you had, to know what size furnace you are going to need! So of the three estimates that I received, JP Heating & Cooling was the highest by 20%! However, I knew they were going to do a lot more work than the other people, and I trusted them to do it right. He spec'd all Trane equipment. He ended up putting a 5 inch filter in. They ended up upgrading the circuit breakers in my one year-old 200 amp panel. He rewired everything. Jim's dad even came in one day to do work! It took approximately four days straight to complete the installation. BTW, We were never without heat very long! They probably worked an average of 8 hours a day. The equipment is impressive and well-made. The heat pump outside is substantial. More so than the Carrier Heat Pump. I am very happy that I hired JP Heating & Cooling. I would never hire anyone else to do Heating work ever again. I probably used a half a dozen different HVAC people here over 35 years. If you need your system upgraded, you've got to call Jim. They will do it right. I am going to hopefully get over $5000 back and rebates and tax credits so it helps minimize the impact. He has been back to my house a couple times to adjust the humidifier. He even suggested that I may need to get a steam unit and he would give me a credit towards the old unit and adjust the bill if I chose to move forward. But he thinks the house is so large that it's doing the best they can and I agree with him. How many contractors would give you a credit towards a three week old humidifier? Hire them.

Had a wonky thermostat replaced and a connection to the outside AC unit repaired. First time using…read moreJP. Called on Wednesday, explained the problems to Jim and was pleasantly surprised when he said he could come by on Friday! This was not an emergency and I would never have gotten this quick of response from the company I was with before. Jim arrived on time, we discussed the problems and agreed on the repairs. Very good experience with JP Heating & Cooling . AC is working fine and I recommend and will use their service in the future. Bob Smith, Buffalo NY 7/26/2025

Sam and his crew replaced our furnace and ac, 2 days completely done. They cleaned up after…read morethemselves. Later, when we thought the blower was loud, Sam responded immediately. He came over as soon as possible and adjusted the speed. Everything is working great.

Set up looked good, ductwork look good. But if the house is at 80 degrees the best it could do is…read moreget it down to 76 degrees.

My technician, Garret Brown goes above and beyond to make sure the job gets done and had compassion…read moreand empathy during his visit after the flood waters had damaged my water tank last week. Also, Marcus went above and beyond to install a temporary water tank to get me by until the parts would arrive. Cellino Plumbing and Heating has a great staff for customer service and wonderful technicians as well!

I had an excellent experience with a problem.with a drain and sewer The worker Tyree was…read morecourteous, informative, efficient, and very knowledgeable. He was a wonderful representative of Cellino plumbing.

Mike and Mary are very thoughtful and professional. Great price and great service…read more G. May