We love staying here! Each room has a cute theme. The owners take great care of all the details…read more The beds are so comfortable, rooms are spacious enough for a family to stay comfortably. The kitchen has all the basics for eating in your room. The lawn (real grass BTW) is such a great space for hanging out. Mini Golf, Axe Throwing, Four In A Row, Cornhole and more! We travel a lot and rarely stay anywhere more than once but we have stayed here multiple times and recommend it to everyone!

This was such a cute and cozy place. A big group of us went up for the weekend. The owners are so…read moresweet and caring. The rooms are newly remodeled and so cute! The kids loved all the games, fire pits and s'mores. We walked to woodland lake park which wasn't too far of a walk. The area is so pretty! It truly is a cozy little place to stay and experience. We will be back soon and hope to stay a little longer next time. We highly recommend this place to everyone but especially families with kiddos. The rooms were clean, one of the pillows did have some makeup on it so I'm not sure if it's a stain or just wasn't washed. Besides that everything was literally perfect and we will stay again.

Rooms were clean and front desk staff welcoming and friendly. They had a complimentary toothbrush…read moreand some toothpaste on for a member of our party who forgot to bring some. Having the fireplace on would have been nice on a cold evening. The breakfast included was sufficient but missing a few normal items. No white or sourdough bread- just wheat, bagels, and English muffins. Not a big deal. Sign was out for hard boiled eggs but none were available. Otherwise, it was an acceptable breakfast selection you'd expect. Dining room was clean and well kept. We go tonight our Christmas tree down in the area each year and this has been our go to place to stay.

Always our go-to hotel in the white mountains…read more Easy access to anywhere you want to go Enough parking Very helpful staff and the complementary breakfast starts early at 6am

The rental that we stayed at here was just ok. We got the hot tub inside but I wouldn't go in it…read more Place was run down and seemed very much like a rental. There was a dual fireplace that you could enjoy from inside the fam room or the bedroom. It was the only heat in the place but it worked out ok.

Came up from Phoenix for a couple days. Stayed in Cabin 37. One bedroom with a fireplace between…read morethe bedroom and living room. Lucky to get a little snow. The cabin was perfect. Kitchen etc. Nice shower. My wife and I loved it. The best diner next door called Darbi's. Pinetop is beautiful. Come up for the snow. Lion's Den. Great Bar. Charley Clark's. Nice prime Rib.

My app wasn't working in the Show Low area for some reason, so I had to call the Choice Hotels…read moretoll-free number to set up my reservation. THAT was the most unpleasant hotel reservation experience I ever had. But as it turned out, the hotel was great. Polite and efficient front desk staff, a very comfortable bed, and a shower with excellent water pressure. Then in the morning, an adequate breakfast. What more could one ask for? If you come to the area, I recommend this property over the other Choice Hotel properties in the area. I'd tried the others in the past and found them lacking. This hotel is well run.

We had a 2-night reservation but an unexpected emergency came up and we couldn't make the trip. We…read morecontacted the hotel right away to cancel, but they refused to refund any of the money--even though we never checked in or used the room. It's incredibly frustrating to be dealing with an emergency and still be charged for a stay that never happened. Good customer service would show at least a little understanding or flexibility in situations like this, but that clearly wasn't the case. After reading through other reviews, it seems like this may be a pattern. It honestly feels like they're more than happy to keep your money regardless of the circumstances. Lesson learned--there are plenty of other places that value their customers more. We will never book here again.

If I could leave a 0 I would. I can say the suite with a balcony is not a dedicated balcony. The…read moremaid closet is right there outside our window and door. They came to get there cleaning supplies moved the table and chairs making noise woke us up. Not cool. The room wasn't actually cleaned. The floor was filthy the toilet seat was broken if you had cleaned the room or even checked it you would have noticed this. I filed a CORPORATE COMPLAINT WITH HEADQUARTERS and they did nothing since I didnt speak to management. Why they dont have another sweet especially didnt have a balcony. I couldnt stay anywhere else as my mom was staying here as well for her upcoming surgery. There was nothing the property management could have done! But what you can do is not advertise a suite with a balcony that you dont have the suite is cold and univiting. DO NOT STAY HERE!

Past stays in this area have been at the BW in Showlow, we would have been better off to stay there…read moreagain. Walking into the room you are greeted by decor that looks like its from the 70's. Carpet has stains on it and the bedspread is worn and needs replaced. The mattress has indentations on both sides. The parking lot has huge potholes and being on a motorcycle it's tough to maneuver around them. On the plus side the staff was helpful and the area around the hotel is pretty with all the trees. If I come to this area again I'll stay in Showlow and not here.

Booked via Expedia (2) cabins for (1) week. Managers were…read moreeasy to contact and worked with us to provide adequate bedding, enuf coffee & soap during the week of Dec 23-28. Ambient temps were 15F to 65F, w/ furnace keeping us sufficiently warmed :) Everything was in excellent condition and functioned fine. They thought of a lot of important details to accomodate our stay :) Wi-Fi was excellent quality. Cabins 3 & 4 were adorable and cozy. Lastly, all minor Q's/troubles were quickly addressed. Con: The name is misleading in that the Rainbow Lake is not viewable nor accessible from the Lodge/cabins. Located in town & on the main drag next to a storage facility & across from Motel6, the property opens up in the rear to a small creek adjacent to private properties.

We had a great time here! From the road, it looked a bit questionable, but once we pulled in and…read moresaw the actual property and cabins we were much happier. Our cabin was cozy and clean, the owners were very helpful and friendly (we had a plumbing problem that was quickly resolved). Our dog loved it here. Bonfires at night, close to restaurants, bars, and lakes. This town isn't overly commercialized or touristy, so it was definitely a nice escape, especially considering the reasonable price. Hope to return soon.

During a brief visit to Show Low, AZ, and at the recommendation of my realtor, Stephanie White, I…read morespent the night here at the Fairfield! This being a not so small town, I was a little surprised to find so many hotels here! I didn't want to spend a lot of money ey but also wanted to be able to relax. This hotel was the perfect location for both. I ended up getting a king suite that was set up like a 1 bedroom, 1 bathroom condo! It was spacious and comfortable with a nicely sized bathroom and living room! With a full kitchenette. Breakfast in the lobby with I large option list as well as swimming pool outside made this the right choice for right price to visit Show Low!

During our stay, our son was injured while playing baseball and ended up needing crutches. We…read moreneeded to get a seat for the shower, and when the staff found out what had happened, they moved us to a handicap-accessible room. The change made a big difference. It was much easier for him to move around with his crutches, and he was able to shower safely with the seating available. We truly appreciated the staff being so understanding and accommodating during a stressful situation for our family. Their willingness to help made our stay much easier, and we're very grateful for the kindness they showed our son.

My favorite in Pinetop. Billy is great. lIves up to its billing. Rooms spacious and super clean…read more Live being surrounded by tall Pines.

They do not enforce their own rules and do not have anyone working during quite hrs to enforce the…read morerules. Extremely loud motel. Loud guests. Doors slamming. Loud talking after 10 pm. Loud tvs. No one on the property to help. This place is a joke! Do not stay here!

There are many conflicting viewpoints regarding the Moonridge Lodge & Cabins on the Internet…read more Almost as if half the reviews were written by the owners and half written by spiteful ex-lovers. I'm here to set the record straight. Moonridge Ridge is not the Ritz-Carlton nor is it a dumpster. The truth lies somewhere betwixt. Our studio cabin was clean, spacious, and adequately furnished. One could not have asked for a better location. The price was very reasonable. Our cabin was dog-friendly. The owners were accommodating when a mudslide/thunderstorms delayed our arrival. We enjoyed the solitude of this rustic abode.

So far, we are enjoying our stay here in Cabin 16 (a "cottage" cabin"). It is plenty big for our…read moreone night stay and family of four (kids are under 3). My only complaint is the spiders. We found THREE spiders in the bathroom in the time it took for me to take a quick shower (10 minutes is pushing it). If we see one more, we are packing up and sleeping in the minivan. I am not a stranger to camping but If I wanted to rough it or put my kids around spiders, we would be sleeping in a tent, not a cottage. To say the least we will not be planning another stay here. I awarded 3 stars because the property and staff are lovely. Had there not been spiders all over this place, it would be a perfect 5.