Billy and staff do a great job. My favorite place in Pinetop…read more nice size rooms and excellent amenities. love being in the middle of tall pine trees. walking distance to Carlie Clark's or The Lions Den.

Beautiful rooms! Amazing atmosphere and staff! Definitely a hidden gem! Highly recommend for anyone…read morewanting to get that authentic cabin feel

We love staying here! Each room has a cute theme. The owners take great care of all the details…read more The beds are so comfortable, rooms are spacious enough for a family to stay comfortably. The kitchen has all the basics for eating in your room. The lawn (real grass BTW) is such a great space for hanging out. Mini Golf, Axe Throwing, Four In A Row, Cornhole and more! We travel a lot and rarely stay anywhere more than once but we have stayed here multiple times and recommend it to everyone!

This was such a cute and cozy place. A big group of us went up for the weekend. The owners are so…read moresweet and caring. The rooms are newly remodeled and so cute! The kids loved all the games, fire pits and s'mores. We walked to woodland lake park which wasn't too far of a walk. The area is so pretty! It truly is a cozy little place to stay and experience. We will be back soon and hope to stay a little longer next time. We highly recommend this place to everyone but especially families with kiddos. The rooms were clean, one of the pillows did have some makeup on it so I'm not sure if it's a stain or just wasn't washed. Besides that everything was literally perfect and we will stay again.

Corduroy Lodge was adorable!!! What a fantastic concept and such a well executed boutique hotel. We…read morestayed in Cloud Camp, a cute reimagined airstream with a bunk bed and queen sized bed. It even had a kitchenette and a pretty well sized bathroom! I wouldn't recommend more than 2 folks staying inside, it's pretty narrow and you're limited on where you can put your belongings. The camp grounds had lots to offer, you can build your own campfire or visit the game shack. The coffee shop on site, Cyclelogical Coffee, has an excellent breakfast menu. I can't think of a better spot to stay in Pine Top, I'll surely visit again.

We stayed here in the beginning of December. It went down into the 20s that night. There was…read moresupposed to be heat but it worked poorly, never getting the space warmer than 66 and at times getting so cold, we woke up to try to fiddle with the mini split in the middle of the night. The hot water never worked and in the morning, the water did not work at all. When we made a request for reparations to the manager, we were told he would "check with management". I also emailed, to give them a chance to make the situation fair, but never received a response. For these reasons, I would not recommend this business.

This review is long overdue. We stayed here in October of 2017…read more The cabin was clean and had everything you would need already stocked minus the food. After we arrived and unpacked we made a quick trip to nearby grocery store were we bought everything we needed for a weekend. We actually even ran into the owners at the grocery store. They are very friendly and always make it clear that if you need anything to ask them and they will provide. The cabins are far enough from the main road that you aren't bothered from the small town traffic noise and spaced out enough that you feel like its just you and your cabin in the middle of the woods. We stayed at one of their pet friendly cabins and I brought along with me my German Shepherd. We already are planning on returning this year in fall/winter time with a couple of friends, can't wait!

The rental that we stayed at here was just ok. We got the hot tub inside but I wouldn't go in it…read more Place was run down and seemed very much like a rental. There was a dual fireplace that you could enjoy from inside the fam room or the bedroom. It was the only heat in the place but it worked out ok.

Our stay was excellent, until the last 15 minutes, which completely changed my impression of this…read morehotel. Before our arrival, I called on Tuesday and spoke with Erika, who was incredibly kind and understanding. I explained that we were traveling to town for the funeral of a childhood friend. When we checked in, I explained the situation again to the front desk associate, who was also very courteous. The hotel was clean, the room was comfortable, and everything started off wonderfully. We paid for a late checkout. Although it was a holiday weekend and the hotel could only extend it until 2pm instead of the usual 3pm., that was completely understandable and not an issue. I again explained that I would be attending funeral services about 45 minutes away in Cedar Creek, where I would have little to no cell service. My husband would remain at the hotel with our two young children, a 3-year-old and our 4-month-old baby--until I returned so we could leave together. I arrived back at the hotel at approximately 2:10pm and immediately went to the front desk. I explained that I had just returned from the funeral and only needed five minutes to change out of my dress into comfortable clothes before my family and I got on the road. The front desk associate and, I believe, the manager assured me that was fine that they will let housekeeping know. When I got to the room, I discovered that at 2:05 p.m.--just five minutes after our late checkout time--a staff member had already called the room, and my husband and our two small children had been asked to leave. They were standing outside the hotel with all of our luggage, our toddler, and our infant, waiting for me. That was incredibly upsetting. The hotel staff knew exactly why we were there. They knew we had paid for a late checkout. They knew I was attending a funeral and that I was returning as quickly as I could. Yet there was absolutely no grace, compassion, or consideration shown to my family. Five minutes after checkout, despite knowing the circumstances, my husband and children were already being ushered out of the room. That level of disregard was disappointing and unnecessary. To make matters worse, when I asked if I could quickly use a restroom to change, I was told there wasn't one available in the lobby. I was then sent back to the room we had just vacated, where three housekeepers were already cleaning it. It was a standard room with two queen beds--not a large suite--and I only needed a few minutes to change clothes before leaving. I've worked in hospitality myself and hold a bachelor's degree in Hospitality Management, so I understand the importance of turning rooms over quickly, especially during a full holiday weekend. What I don't understand is the complete lack of empathy and basic courtesy shown to my family during an already difficult day. It's unfortunate that an otherwise wonderful stay was overshadowed by how we were treated at the very end. A few minutes of patience and compassion would have made all the difference. Instead, my lasting memory is of my struggling husband, with our frazzled toddler, and our sobbing four month old infant - standing disheveled against the wall outside with all of our belongings. IMMEDIATELY, after I spoke with front desk; upon returning from a funeral. The contradiction of hospitality in those moments was unnecessary, and left a very sour ending to an already terrible and emotional morning. I wasted time and energy being sent back to do exactly what was agreed upon, in a far more uncomfortable way. All I needed in that moment as a grieving and post partum mother was: a small crumb of peace and compassion. Yet, we were met with disregard. I'm absolutely furious. I'm patiently waiting on your response, looking forward to hearing back from you promptly.

If I could leave a 0 I would. I can say the suite with a balcony is not a dedicated balcony. The…read moremaid closet is right there outside our window and door. They came to get there cleaning supplies moved the table and chairs making noise woke us up. Not cool. The room wasn't actually cleaned. The floor was filthy the toilet seat was broken if you had cleaned the room or even checked it you would have noticed this. I filed a CORPORATE COMPLAINT WITH HEADQUARTERS and they did nothing since I didnt speak to management. Why they dont have another sweet especially didnt have a balcony. I couldnt stay anywhere else as my mom was staying here as well for her upcoming surgery. There was nothing the property management could have done! But what you can do is not advertise a suite with a balcony that you dont have the suite is cold and univiting. DO NOT STAY HERE!

My Husband and I made a quick weekend trip to Pinetop on a whim and chose to stay here based on the…read morereviews. We were not disappointed. Everything from the staff at check-in, maintenance staff we encountered on the grounds, the facilities etc. all exceeded expectations. There are 3 Jacuzzis on site, which was one of the main reasons we chose to stay here. There is one at the back of the complex, which is covered and is the LARGEST hot tub we have ever been in. Everything was well kept, manicured, clean and well thought out. The room we stayed in was the studio with Murphy bed. At first I was skeptical when my Husband booked it however it was SPACIOUS for a studio and the layout allows a ton of natural light, they even leave a "welcome" basket, which was a great touch! Every single room here will have a view of the woods, so you won't ever be disappointed! The only downside I can see is that there is no A/C, and while it is the Mountains, it still gets hot in the summer. I would not stay here during the Summer when temps reach almost 100.

Don't EVER come here in the summer. Our biggest issue with this hotel by far, is that they have no…read moreair conditioning whatsoever. My family and I are dying of heat. The toilets barely work, it takes at least three tries to get it to flush. Not to mention, the bugs crawling around in my bed?! This place is disgusting. If you need anymore convincing of how terrible it is here, there are so many hornets flying around the pool. That probably doesn't have anything to do with the hotel itself, but nevertheless, it made my experience here even worse. It's leading me to believe that theres a nest near the hotel, which they should definitely take care of. This trip has been very disappointing for us. We stayed at this hotel a couple years back, and it wasn't NEARLY this bad. This place has definitely gone severely downhill, which is very sad considering how beautiful Pinetop is. Maybe its better in the winter, but I'll never find out because I'm never coming back here.

I stayed at Double B Lodge over Christmas Eve & Christmas nights. I decided on Double B because of…read moreall the great reviews & our usual place was fully booked. Surprisingly, I was very disappointed. The first morning I went to shower and found this washcloth (picture attached) in the shower + a piece of used TP at the top of the shower (right when you get in). I went to go put some ice packs in the freezer and there were two old waffles left in the freezer (picture attached). It seems like their housekeepers did a quick turnover and missed some MAJOR things. I honestly don't know if I would ever stay here again since I am pretty grossed out by the experience. When we checked out there was no one at the front so we were unable to speak to anyone about this. Hopefully they can make sure their housekeepers do a better job in the future.

Rooms weren't very clean and the bed had chunky blood on it . We didn't want to sleep on the bed…read moreafter we saw what was on it

"You get what you pay for." This motel is fine, it's a…read moreclean room with a microwave and little fridge and a working heater & a/c unit . At $59 a night you can't beat it. Something that I find nice is that you can park right outside your unit so you are not walking a ton with gear and luggage etc. If you are wanting "more" you can easily book any of the cabins around town that start at $150 a night and usually have a "minimum" (2,3,5) night stay. I've stayed here plenty of times when we go snowboarding and it's an economical alternative to the normal pricing in the area.

This place is great! The owners were super friendly and very helpful with all their suggestions…read more Plenty of areas to sit out and enjoy the cool weather. Your room will feel like your at grandma's house with the cozy blankets and decor! Love staying here when I visit Pinetop!

This is the cutest motel I've ever stayed it. Definitely newly remodeled for an amazing price. We…read morewere able to book online and received a message from the office with our room number and code to access our room. So very very charming!

My wife and I are still gagging over the black hair all over the bed that thankfully my wife…read morenoticed before we unpacked our bags. Ryan pivoted to another room within 10 minutes but the grotesque image was already burned in our brains. The recovery room was better but still not great. You decide...NEXT!

We stopped by the casino on the way to Greer and it was larger than we thought it would be. It was…read morenice that there was no smoking allowed inside. Also the 3 amigos marg on tap is delish, especially with sugar on the rim.

We stayed in a room for a couple nights. The bartender lady who wears the Covid mask is by far the…read moremost unpleasant person my boyfriend and I have encountered in a long time. I personally have been in the hospitality industry for years and have never seen anything like it. Not only us but people who were bellied up to the bar had to wait a very long time to even get acknowledged. Trust me, people will not want to come back because of her. She is terrible. Please fix the vending machines. Drinks are warm and the snack machine doesn't dispense. Only saving grace is the cashier staff.