I needed to order a new laptop from Dell for work. It was scheduled to come the Wednesday before…read moreThanksgiving. The Fedex tracking showed it was out for delivery with a driver named Salvador on 11/27 at 5:18 am. Here we are 12/5 and still no package. Fedex claims the driver said his scanner "broke" and he "thinks" he dropped it at the leasing office. Funny fact, my leasing office doesn't accept packages as they have a parcel locker for deliveries. Fedex customer service lied to me multiple times telling me the package was lost, then found, then lost, then found again, but ultimately ended up telling me the shipment was never found and they could not locate it. Clearly the Fedex driver Salvador stole it, or at any rate can't be trusted with expensive packages. This has caused me to miss out on over a week of wages and nobody can be held responsible. All I get is apologies and the run around. The most that Fedex would do is close my case so Dell could re-send. Fortunately, Dell customer service is capable and helpful, and will hopefully issue a replacement but nobody can replace my time or energy spent waiting on a package Fedex "lost." I am so frustrated and upset but Fedex never delivers my packages on time and their logistics are clearly not up to par. I had dish sponges delivered to me with better care from Amazon. I can't file a claim with Fedex for lost wages because only shippers can file the claim. Even though the shipment cost ultimately is paid for by me. I will never ever ever trust Fedex with my deliveries ever again and am extremely disappointed but what can you expect from a huge company that has lost sight on customer service. Salvador, I hope you enjoy the computer. Karma is a real thing!

Let me start with saying the fedex phone support is absolutely terrible. I was miss informed by…read morethree different individuals who by the way told me 3 different things. I ended up driving to this location in rush hour traffic just to find out I couldn't pick up my package. After being wrongly informed I called the customer support number again in which I spoke to 3 more incompetent employees and none of which were giving me consistent answers or helpful helpful in the least bit. After 30 min of taking on the phone I made zero progress with the support team on the phone. All that being said, the four ladies at the counter (one of which stayed late to assist me) were absolutely incredible. Not only did they understand my situation but they aided me into being able to pick up my package the following day from a closer location. I can't empathize enough how sweet these ladies were to me. Between this location and the help from another I was able to retrieve my package the following morning. My biggest complaint aside from the misinformation and inconsistencies was that no one was giving me any solutions to my problem. I would strongly recommend retraining employees in the call center to better assist their customers. Again, to the ladies that took the time to help me out I can't thank you enough and I hope that someone in the company sees this review and shares it with you all!

Let me tell you a little story. My father passed away February 5, 2024. My father moved to the…read moreArizona for retirement. He and I shared a passion for surfing when I was growing up. The only possession I ever cared about of his was an 8'9", 1962 Bing Copeland custom surfboard. It was my father first custom board that he purchased as a teenager. When I was 8 years old, my father took me out for my first surfing lesson. He shared that same custom board, and I rode that board for the first 4 years of my surfing life. Now being that it was a 14 lbs. and a fiberglass longboard with a 11" single fin. It's an odd shape. I was in a tough spot with a limited time frame to get the board shipped to me where I live in Chicago, Illinois. I had contacted 6 different locations. Note, that 3 out of the 6 said "sure we can ship it". But once we got to those locations, they looked at the size and shape and declined to ship. They were also quoting me $1200 to $2000. I was panicked and running out of time. I called Navis Pack & Ship in Phoenix, Arizona. Not only were they gracious, kind and understood what this board meant to me. They promised to take good care of the board and package it the right way for its journey to Chicago. I cannot say enough about their professionalism or their kindness to me during my heartbreak of losing my father. Not only was the board packaged well, but I paid far below what I was quoted by the other shippers. I am forever grateful and would recommend Navis Pack & Ship for any of your shipping needs. Thanks again, ARM

These people are nothing but rip-off artists....I called this morning inquiring about picking up an…read moreitem in their same town that weighs less than one pound and then ship it to me in Texas.....the idiot on the phone calmly said it would be $200 just to pick it up....and looking at the first 1 star review i now see it would have been at least $120 to pack and ship it....$320 for what...??? if you even consider doing business with these jerks then you are truly insane....DON'T DO IT...!!!

Not from this area, Google showed this location which was easy to get to, very helpful, able to…read moregive rates for all levels of service. Easy Peasy we got our box shipped.

My regular postal shipping location couldn't mail my International letters today and there was NO…read moreway I was waiting at the post office. I quickly jumped on Yelp and these guys were closer than my regular store. They won my business with quick service and great customer care!! Thank you!

Rest Assured came by this morning to pick up some furniture to send out of state. Claudio and…read moreMarcos were nothing short of amazing ... very careful with my furniture that was challenging to move ... very customer-service oriented. Thank you for the great care you took and for reliable service and a great attitude to boot. Pleasure doing business with your group!

Please read this review in its entirety! Although the people were friendly and the service was…read moregreat. Stephanie did not mention the installer would be on the clock from the time he left their warehouse until he finished my job, until i called the next day to question why the fee was so high. I wasnt feeling well, so when the young man arrived I asked the price so I could print a check and have it ready. He told me I would be charged for the time it took to hang the 3 items (two 25 x 18 commendations and one 36" open framed metal clock), He was done in less than 10 minutes. He arrived at 7:10 and left at 7:30 I was presented with an invoice for $160.00 which stated an arrival time of 7:10 and departure time of 7:30 and did not refer to drive time at all, needless to say I was surprised at the dollar amount for 10 to 20 minutes of work. I printed the check and kept the invoice and decided I would deal with the company about the fee after speaking with the company that referred me. The installer asked for the invoice back and didn't have a copy for me, so I made a copy and gave him the original. I was referred to them by a company I had used for the past 30 years, who no longer provided a hanging service. They charged by the hour upon arrival. When I called them and described everything I addressed above, they too were shocked and stated even if they charged drive time it shouldn't have been more than $75.00 for everything. I don't mind paying for anything I want! I do mind be taken advantaged of. Partially I'm at fault for not addressing the fee up front. But since they knew the company that referred me and I'm sure they must have known their fee structure was different, the onus was on them to make sure the difference was communicated to me. I deal with vendors all over this valley and have never had anyone charge me from the time they leave their office/warehouse to completion of the work at my home. That includes at the height of gasoline prices as well. Had I known, I might have asked when they had work scheduled close by to schedule me so the drive time would be minuscule.

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

We are traveling and we sent a print project to this location to pick up. We walked up right before…read morethey were closing (with about one minute to spare). Instead of helping us as a customer, they locked the door in front of our face. Do not recommend.

The staff was helpful in finding the right services. I need to get a package sent to Texas. I saw…read morethat he was busy across the room but made his way over to accommodate my needs. Appreciate the customer service.

Hello travelers, If…read moreyou're ever in the Phoenix, AZ area and don't like traveling by plane, may i strongly suggest you take Greyhound to your destination. Once you get here, you go straight to customer service to check in and then they inform you which terminal to stand by #1 thru #10 to wait and board your bus. I strongly suggest you either make reservations either by booking through their website or call them at 1-800 231-2222. The bus has a small tight bathroom barely enough space for you to fit in towards the rear of the bus. The bus has A/C, light fixtures above your head and if you need to charge something like your cellphone or laptop there's an outlet below your seat in front of you. Oh one more thing very important, if you have any luggage like a duffel bag or a large suitcase you can store it under the bus but I suggest you label it with a tag as long it's not over 50 lbs. Once you do get here, please come see Gloria, she was very polite and courteous and professional. Take care everyone and safe travels... Happy Holidays

I wish that I could give this place 0 stars. The corporation needs to shut down this location and…read morehonestly their customer service. Backstory: I booked my ticket on October 1st for October 14 at 12:00am. On October 11th, I received an email that my trip was canceled and they issued a replacement ticket for October 14th at 01:25am. I was traveling from PHX to LA. My original arrival time was scheduled for 07:20 and with the cancelation and replacement the new one was 09:10am. Mind you this is a Monday and I have work at 09:00. This was an unacceptable choice. Not only that, I had a concert ticket for Sunday night in PHX. So I could not miss work Monday, plane tickets were 300 and up, car rentals 300 and up, so bus was the only option. So I rescheduled my ticket for Sunday afternoon, knowingly that I would miss my concert. I picked 01:40pm and had to pay $40 out of pocket for a cancelation fee. I arrived about 30 min early. Walked into the building and went to the front desk. A girl at the front desk was gossiping and not paying attention. I walked up and asked for the gate. She kept gossiping and turned and said 2. I walked over and stood in line. At around 2:00pm, a man with the uniform shirt, braided hair and cowboy boots walked out. He told everyone on the 01:40 bus that the bus was delayed. He said we might want to contact Greyhound but at 3:00pm he's going home and it wasn't his problem. He stated he would give us an update. I decided to wait for the bus. Around 2:50pm, older gentlemen who were also waiting asked if I changed my ticket. I said no. They said they went to the front and were told to change their ticket. I asked if an announcement had been made and they said no. I walked to the front and waited in line. I got to the same girl and asked if i had to change my ticket. She said yes. I asked when they made that announcement. She said they didn't and she didn't know anything. I advised her of the gentlemen and she repeated she didn't know anything. She changed my ticket to 3:25pm and I went to stand in line. We loaded up around 3:40pm. I sat in my assigned seat. None of the charger ports worked. I was in the back of the bus. Every time the bus bathroom was opened it smelled worse than a port-a -potty. Dirty bus. I got home way later than expected. I contacted greyhound, I tried to process a refund for the $40 cancellation fee. I explained the changes they made unauthorized. They insist since they changed my ticket for free they didnt have to issue a refund for the cancellation that they caused. 1st time in 14 years that I have taken a greyhound and this will be my last. Disregard for people and lack of accountability. Close down please.

In and out. Convenient location and it's huge. The staff were friendly. Took care of all of my…read moreneeds.

I am a post office fanatic. Never been to a post office I didn't like. This one is no exception…read more The staff are always kind and efficient, and it's always clean with ample parking. I do postcrossing and have lots of pen pals so I come here occasionally to send packages or restock on stamps. They've got stamps I can't even get online! And they're so chill and nonchalant about it like it's not the most amazing thing ever. Love this post office