Hired this company hoping to support a veteran-owned business--as a veteran myself, I wanted it to…read morego smoothly. Unfortunately, the quality of work was poor and corners were clearly cut. Several plants weren't properly installed--some were barely buried or just sitting on compacted soil under the weed fabric. I had to replant them myself. They extended a bed beyond my property line without asking, broke irrigation lines (which I had to find and report), and didn't water in the new plants. The sod they laid was mostly to fix my neighbor's yard after their mistake. I didn't want a confrontation--I wanted a job well done. But looking at their replies to other critical reviews, there's a clear pattern: no accountability, just excuses and personal attacks. You can make your own judgment from that. I could add more detail, but I just want people to be aware of the poor workmanship. The job looked fine in photos but failed under basic inspection. I gave them a chance to fix it--they didn't.

My Veteran husband is furious. He said the quote was deceptive...He heard him say he would edge…read morethe entire garden, including around the pavers, & he chose to word the quote as "define the space" to worm out of keeping his word. We paid for work that was NOT done. As a matter of fact, the only reason he got the job was because the other company said they could not edge around the pavers & he said he could. My veteran husband was also mad the 10% Veteran discount only applied to the labor, as he didn't point that out in person. Very Deceptive.

I've used them several times for HVAC servicing. Highly professional and knowledgeable technicians,…read moreoffice responds quickly and they have a very efficient and easy to use notification and billing system. Very happy with my experience and highly recommend them.

Cannot get promised refund. Put down over $1400 for an AC repair job that I was told could be done…read morein a few days. Later told that the part was on backorder over a month out so I asked for a refund so that I could have it done sooner elsewhere and was told it would take a couple days and that was no problem. Three weeks have passed and no one can tell me where my money is other than "in accounting." I fear that I am going to have to pursue other avenues to get this money returned to me at this point.

My #1 call for ANYTHING in my yard. They've done a magnificent job on our pavers, running a water…read moreline, fire pit, landscape lighting, stone borders, walkway railing with LED lighting..... Can't wait to call them for my next project.

My family and myself would not recommend River Oaks Outdoors professional services. Will is a…read morefriendly and receptive person, and we trusted him with our home, but we ran into issues from the very beginning of our backyard project; from communication issues between Will and his team, to lack of landscape knowledge/experience, and poor execution. After the River Oaks Outdoor team "completed" our project we found the job was not completed as laid out in the contract. Unfortunately, we were asked to pay more money to complete the project correctly, but could only afford to correct part of the yard. River Oaks Outdoor took no responsibility in proactively correcting their work and offered no apology for their cut corners. Its sad to say that we took a chance on a local company we thought were trustworthy and would value us as a client, but found only the opposite to be true.

Yelp connected me with this contractor to repair my irrigation system that had been damaged by a…read morepool installation. The first company quoted $2100 to re-do the system. Mikey came out and said that wasn't necessary, that he would charge $150/hr and could fix it in a couple of hours...6 days (most of which he showed up in the evening and staid until late into the night) and $3,450.00 later, this is what he left me with. He said he would come back and fix it, but after seeing the entirety of what he did, I don't want him back on my property to do more damage and leave more mess. The system not only looks crudely constructed, it doesn't work at all. I had the company installing my sod send their irrigation guy out to assess what would be needed to repair it properly, and yep, the whole job needs to be ripped out and re-done. I requested a full refund of what I paid as I now have to pay again for the labor and parts, but Mikey is unwilling to do that. I am asking Yelp to honor their $2,500 guarantee and will be filing suit in small claims court for the remaining $950. I can't reply to your reply, Michael, but as you are the 'contractor' and the person that did this work, you know that you have been telling me you would be out since July 27th, the day after you finished the work. It is not my job to tell you to come clean up the job site and fix the shoddy job, though I've been requesting such since August 12th.

I fully recommend this company. They were easy to work with, very reasonably priced, and good at…read morewhat they did. Take a look at the before and after pics. Thanks again!

Extremely accommodating. Great price for the work they did. Really pleased with the work they…read moredid. Highly recommended. They laid sod and laid mulch.

We have had Accucut as our mulch service for 8 years and their service is without peer in the St…read more Augustine-Jacksonville corridor. We require special deep brown Georgia mulch which is not available locally, and Emily always finds a source in GA that provides the 150 bales we require. The work is superb including the laying, blowing and clean up. We receive more compliments in our development than any other home owner. And the cost is extremely competitive. I recommend Accucut Lawn Care and Design without reservation whatsoever. A 5 Star Rating. Dr. Martine

Joe and his team at KraussCare did an awesome job on our sod installation, landscaping and…read moreyard/tree maintenance. Joe, is very personable, responsive and customer focused. We highly recommend KraussCare Landscaping. We will definitely use them again.

Great service and very reliable. The price was reasonable as well. I definitely recommend…read moreconsidering this company for your lawn care.

I am blown away! Set up a consult and Jeff came over same day and was super nice. We moved into our…read morehouse a few months ago and to say the lawn is neglected is an understatement! The lawn now looks so much better! Professional, great work, and honest. They also give you a heads up on timing (move if you, like we, have dogs to bring inside). Book these guys, you will truly not be disappointed!

Very unreliable. We spoke last week to set up and appointment on Monday. Monday came and when I…read morecontacted him, he said he wasn't going to take on any more lawns. I don't not recommend service that don't keep their word.

Fernando Lopez, the owner, came to our property and looked at our plant installation project. He…read morewas not in a hurry, took notes and pictures to share with the crew. Very easy to talk with and go over expectations. I received a quote the following day. We were told they were scheduling three weeks out, which was fine with us. They actually contacted us to move the installation date earlier by a week. The Crew Lead introduced himself and his co-worker. They, too, talked around with me to insure they got the plants installed exactly where I wanted them. They finished the job more quickly than I expected, then asked me to come out to make sure it was like I wanted it. It was. They rinsed off the pavers and left things looking great! I would definitely use them again! Carol M 5/9/23

We have been using Papi's for many years. The last two years, the service has really gone downhill…read more They've ran over our downspout drain and crushed it. This week, they ran over our metal dog lanyard and broke it in two places. There's a piece of one of my solar lights laying in the yard, not sure where the rest of it has gone. What is going on with the quality service you once provided?!