I brought my sister to shop here and immediately a lady told me that I can't bring my dog in…read morewithout even asking if he's a service dog or not. Then proceeded to say that he's gonna scare customers (even tho people were greeting my dog) and then told me I had to hold him even tho he's on a leash and does not bark. He has anxiety and so do I. I respect store policies but not workers who are passive aggressive especially at a retail job. But I can say there was one other lady that was so sweet and kind and actually greeted him. I'm pretty sure it pissed the other coworker that was being rude. All that attitude for 3 customers in the whole entire store in different areas mind you. I wouldn't come here again. 0/10 would NOT recommend.

Zero stars!!! We spent approximately $600 on my daughter's…read moreprom dress here in early December. During the appointment, the staff specifically asked for her school, grade, and which prom she was attending. That strongly implied the store tracks this information to avoid selling the same or very similar dresses to multiple students attending the same event. Despite that, at least five other girls from her graduating class have since purchased extremely similar dresses from this store. As a result, my daughter no longer feels comfortable wearing the dress she was originally so excited about. I contacted the store directly to ask why this information is collected if duplicate dresses are still sold for the same prom, and to see if there were any options to resolve the situation. The store never responded. For a business that charges premium prices and markets a personalized prom experience, this is unacceptable. If there is no exclusivity policy, customers should be clearly told that upfront. Collecting detailed school/prom information while continuing to sell near-identical dresses to the same event is misleading. Future customers should ask very specific questions about duplication and exclusivity before spending this kind of money here.

I had the most incredible experience at Bella Sera Bridal! From the moment I walked in, everyone…read morewas so warm, welcoming, and genuinely kind which made the whole process feel so special and stress-free. Ayla was absolutely amazing. I went in feeling unsure of what I wanted, but she was so patient, attentive, and intuitive. She really took the time to understand me, even when I couldn't fully express what I was looking for. Somehow, she just got it and because of her, I found my dream dress! She made me feel comfortable, confident, and excited every step of the way. You can tell she truly cares about making each bride feel beautiful and supported. I couldn't recommend Bella Sera Bridal enough, such a wonderful experience from start to finish!

I had the MOST AMAZING time today !! I found my dream dress thanks to Anthony, he was so…read moreknowledgeable, kind and made the whole experience so fun and stress free ! Me and my family will always remember this experience! Thank you again so much

I first came to Blushing Bride back in June to look at bridesmaids dresses with a group of 6 - boy…read moream I happy I did not read these reviews before coming! We had a fine time looking through the large variety of dresses, trying on TONS. I only wish that the dresses were a little easier to sift through but they have to display them on rounders due to limited space. All of the staff was super helpful in picking out styles we may like and looking to see which dresses came in which colors, etc. We ordered our dresses to arrive in October-ish and off we went. Fast forward to last week when I tried on my dress and realized it didn't zip fully. At first I thought it was Blushing Bride's fault, they measured wrong, etc. etc. After reading reviews I was hesitant to come back for alterations but figured it made most sense since they ordered my dress. I came in today and they were SUPER helpful. Apparently I had measured in between sizes back in June and I opted to go with smaller size (silly me). Amelia was SO helpful in looking at how my dress fit on me, altering it (when I was there) to get it to zip, etc. I walked in earlier today panicking and left relieved. Alteration prices were super affordable and I am going back in a few weeks to grab my dress!

I went there with my daughter to look at bridal dresses. They were very rude and told her the…read moredresses she has tried on were the only ones she likes they looked like they have been there for years. After trying on the five dresses, they said wow it looks like you don't really have anything that you like here. Right then and there I knew it was time to go. The salon should really close

The staff here are incredible. I've been to several David's Bridal locations, both in MA and in CA…read moreand OR. I had the unfortunate circumstance of my bridesmaid dress no longer fitting, which I realized just 10 days before the wedding. I called ahead to inquire if they had the dress in stock, hoping to try on a few sizes, return the one I had, and rush order a new one online. When I arrived, they were waiting for me and had dresses ready for me to try on right away. Once we settled on the right size, they got to work with the exchange. A return would not be allowed, so an exchange would be necessary and the store would have to order the dress to be shipped there, rather than directly to me. The arrival date was 2 days after I needed it. SueAnn, Evelyn, Louann, and another young lady worked tirelessly (given it was nearly 9pm) to call corporate and insist on rush shipping from the warehouse to the store. SueAnn even followed up with them the next day and demanded overnight shipping if the order had not yet left the warehouse. The staff understood the urgency of my situation, and although it was my fault that it was so last-minute, showed no judgment -- only compassion and dedication to helping me get the problem solved. The dress arrived 3 days before I needed it -- perfect timing that would not have been possible without the tremendous efforts of their team! I know there are a few locations surrounding the Boston area, but the Danvers location is the best!!! I cannot thank them enough! And the bride never has to know. ;)

The most rude staff I have ever met. I was a bridesmaid and…read morethe bride thought it would be fun for all the bridesmaids to try on bridesmaid dresses together. So, the bride made an appointment for us to go. The bride had already bought a wedding dress prior to the appointment. The appointment was only to choose bridesmaid dresses. When I was walking around holding several dresses I planned to try on, one of the staff members saw me and immediately ripped the dresses out of my hands. She said that I cannot try on dresses because brides tend to like all the attention on them during appointments. (Ironically, the bride is the least vain person I know and is definitely not one to seek attention!) I explained that she already had a wedding dress and we came here for bridesmaid dresses. Even after explaining, she did not believe me and put the dresses behind the counter and walked away. I eventually had to get the bride to come over (which pulled her away from looking at all her friends trying on dresses!) and explain the same thing to her. Then, the staff member finally believed my story but she did not apologize or give me back my dresses. I was forced to start all over on looking for dresses from the racks. It made me miss out on trying dresses with everyone else because I had to spend more time in the racks looking. By the time I found some more dresses, everyone else was pretty much already done trying dresses on. I will never shop at David's Bridal ever again.

Tamara was amazing!! I bought my wedding dress off the rack, so it was very big. Tamara made it fit…read moreflawlessly, added fabric to the back, and added a beautiful bustle. Appointments were easy to make and very efficient! I had inquired with some other tailors and Tamara was the most reasonably priced for doing such beautiful work. I will definitely be going back for my future tailoring needs!

Tamara did the alterations for my wedding dress. She was so sweet and professional. My dress came…read moreout perfect! The way she altered it gave me the option to wear the straps on or off the shoulder which was amazing for dancing! I couldn't be happier with the way my dress turned out!

It's been a few months and I never heard back from the store about my experience, so let me say…read morethis: If you're considering buying a dress from Glitterati, DON'T. And don't even think about having alterations done here unless you want to pay hundreds of dollars for a shoddy job that doesn't get finished on time, or if you want to get verbally berated by the seamstress when you try to point out the issues to her. Heed the warnings of the 1-star reviews. I wish I had. I would have saved lots of money (and a few tears after getting yelled at in the store). My ordeal started when I bought a mermaid-style dress back in September. It was missing some sequins (they still charged me full price), and it needed alterations since it was a size too big and the beading needed to be replaced. I paid for rush alterations since my event was happening soon. In my fitting, the seamstress pinned all the places the dress needed to be taken in: straps, zipper, back seam below the zipper, pinned both layers of hems to cover my heels (which I wore to the fitting), and marked all the places there was beadwork missing. But despite paying a lot of extra money for rush alterations, I wasn't told I could pick up the dress until a day after the date they originally stated. I live out of the state, which I'd told them, so I'd already planned my travel around the deadline they set. The seamstress wasn't there when I picked it up, and they handed me the dress as though I were expected to just take it without even trying it on. But I tried on the dress before I left, and it was a good thing I did: none of the missing beadwork had been replaced. There were still loose threads and sequins hanging limply off this very expensive dress. Many of the alterations the seamstress had pinned in the fitting weren't done, including taking in the lower seam to fit the mermaid dress closer to my body. And despite pinning the hem so it would cover my shoes, the inner hem was a full 4" too short. You can't add fabric, obviously, so the hem was ruined. I told the cashier all the problems, so she took careful notes and said she'd take the dress back to the seamstress to fix and would let me know when I could pick it up. I also requested the seamstress be there when I pick up the dress again. By the time the dress was ready a second time, it was already several days after the original deadline, so this could no longer be considered a rush job (but they were still happy to take my money for it). I put on the dress and the seamstress pointed out all the places she'd fixed the beading, bragging how she'd spent several hours fixing it the day before. I reminded her that I had paid for this to be fixed by the original deadline, but she hadn't done it as she'd promised. I also pointed out the hem that was too short, and that there were a couple places she'd pinned in the fitting and they hadn't been taken in. Parts of the dress were still hanging off my body. She proceeded to shout at me, yelling how she'd spent hours fixing the beading (again, a job I'd already paid her to do the first time that hadn't gotten done), yet refusing to address the ruined hem or the other issues with the fit. Finally, she got her assistant to quickly take in the back seam (it was slapdash and done in a few minutes). She never apologized for the lateness of the dress, never acknowledged the alterations she had promised but didn't deliver, and shouted at me during the entire appointment while I quietly asked for the fixes I'd paid for. Eventually, I asked if I could just get my money back. Not only was this no longer a rush job since I didn't get the dress by the deadline I requested, but the hem was ruined by being cut several inches too short, the alterations had not been done properly, and I had been verbally berated for asking that the repairs be done and the alterations be fixed. The kind person at the counter said she would ask her manager, took my phone number and everything. I never heard back. I tried calling, but no one picked up. I finally left a voicemail with my phone number and recounted the whole experience, but never heard back. Since I live out of state and travel a lot for work, I can't just go into the store to resolve this on the off chance a manager will be there (there wasn't a manager there any time I went in during this ordeal). I wore the dress to my event, and none of the beading fixes held. The same strands are hanging off the dress again, and the sequins and beading look patchy. Since the alterations weren't done right, the skirt was constantly bunching around my hips and making the hem ride up even shorter. After everything had been done so poorly (if at all), I was actually embarrassed to be seen in the dress. And still no word about getting any of my money back. Not even an apology. So do yourself a favor: go to Macy's. Shop on Amazon. Go to literally any dress shop and seamstress except this one. Save yourself the money and headache.

I never got the dress I ordered from Glitterati!!…read more My daughter went Shopping at the Burlington Glitterati store and decided to buy the dress she liked from the Glitterati website. The dress was listed as in stock and ship in 2-3 days. I recieved a purchase/confirmationt by email. After 2.5 weeks the dress was not delivered and no email updates, so I tried to call (lefft messages) and emailed customer support without response. I stopped in at a local Glitterati and the "system was down" so they could not check inventory of the 4 local Glitterati shops. The woman was nice enough to search her store inventory without luck. After a few more calls and left messages I finally got someone on the phone from another store location. Initially she said it can take longer for delivery but I persisted I wanted to speak to a manager and confirm her dress was available to ship - my order receipt said in stock. It was then explained to me the dress always says in stock online however there is no warehouse they just use stock from their local stores and the computer is not always up to date. It took several more days for an employee to search inventory at all the local stores. To inccrease the chances of finding a dress my daughter liked, I suggested they pull all dresses of that syle number regauardless of color in size 00 and 0 and we would consider picking from what dresses were available. Unfortunately they were unalbe to find any dress in that style number in the size range I requested. Thats six colors and two size options and they found NOTHING!! Hard to believe. Luckily I was able to order the same dress online and that store was excellent. The store Dress Me Up of NewYork had the dress color and size my daughter wanted. I paid a little extra for quicker shipping because of the wasted time by Glitterati. Dress Me Up emailed me receipts and tracking numbers and kept me informed. I was able to speak to them on the phone when I called, great customer service. I really wanted to shop local but Glitterati was unable to deliver the dress that they said was in stock, and no one seemed to know it was not available and I probably would have never been notified in a timely manner. Its appauling that in order to buy the dress online you have to check a box that confirms dress is Non refundable, non exchangable and all sales final but yet they cant follow through on a dress listed as in stock. Shame on them for not being more organized about their inventory and shame on them for not notifing me or rectifieng the situation within a day or two. It took at lest a week. They know dress shopping and finding the perfect dress is a big deal for these kids going to prom.

LOVE Virginia!! First saw her for my sisters 's wedding in 2010. My sister had an off the rack gown…read morea size too big. Virginia was able to make it fit like a glove, and even fixed the pickups on her gown that we didn't even notice had fallen! She altered my mothers dress to a flattering sweetheart neckline, and hemmed and took in my dress. I've sent friends to her who had great experiences, too. She even custom designed a sister in laws gown with fabric she(the bride) bought while in Italy and made a custom bolero jacket for her mother. When I was engaged (2015), there was only one person in mind to call to work on my dress. She did a great job, it fit perfectly and after hearing me say I wanted a cathedral veil but couldn't afford the retail prices, she offered to make I it for me! It was gorgeous! Her prices are not bad at all-- about on par or better than David's Bridal across the street, but the quality, attention to detail, and personalized service is beyond measure. Called her almost a year after my wedding for a bridesmaid dress alteration, and not only did she remember me, but fit me in her very busy schedule. I missed an appointment due to work, and she let me come pick up my dress at my convenience, no worries. Super professional. Spunky and positive attitude will keep you smiling and put you at ease during a stressful time. Meticulous work. Very accommodating. You will not be just another dress or customer number here. Truly personalized service. Even gives great tips (how to walk, or sit, lifting your dress over grooms toes to dance, where to hold bouquet, how to hold veil, etc) and gives calming advice to brides. Go see her, she won't disappoint.

BE WARNED! Virginia is not very professional. I called in to inquire about some wedding services…read morefor my fiance and I. I asked to speak with Virginia when I called, she said I was speaking with her. I asked how she was doing today and she said she had a customer walk in and couldn't talk to me. This by far is the worst I've ever been treated when calling a business. FYI for the people calling: get to the point right away.. or just call someone else more professional

Do not spend your money here. The dresses are not well made. We purchased a gown for my daughter's…read moreprom for just under $500. When we untied the bag to bring it to the seamstress for a hem, sequins fell out everywhere. The bodice of the dress was missing a large patch of sequins. When I called the store to inquire about the damage, the sales woman kept repeating that all sales were final. Admittedly, I got frustrated because that's a lot of money to spend to have to foot the bill to repair damages on a dress that was never worn. There was no wiggle room on the "sales are final" policy. The only details about the stress that I can find online was that it was manufactured in China. They sell cheap dresses for ridiculous prices.

Perfection !! Found a prom dress in less than 5 minutes My…read moredaughter looked like a fairytale princess!!!

Such a great experience! We were greeted the second we walked through the door and barely had to…read morewait for help. It was a quick, seamless process that had all of our questions answered before we left. The process from start to finish was done in under 30-minutes. Everyone we interacted with was so friendly, kind, and informative. We are so glad we left Men's Wearhouse to go here instead. 10/10 recommend. A huge thank you to my friend for recommending it!

Excellent service and staff. So beyond friendly and helpful. Recommend to anyone looking for a suit…read moreor anything :)