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    Glitterati Prom & Pagent Superstore

    2.3 (73 reviews)

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    Hannah B.

    WORST PLACE EVER!! If I could give this place zero stars I would. They not only horrifically messed up my dress but they also were super rude to me during the process. In May I booked an appointment with the Danvers location to have a fitting to get my dress adjusted. I arrived on time to my appointment and had to wait over 2 hours to be seen. It took me and another customer harassing them for hours to finally get the service we had booked. When I finally got service I realized only 2 employees in the entire store spoke English. The rest couldn't even say a single word. However, I still was patient and knew some Spanish as I took 3 years of it. The head seamstress was the one who fitted me and she was super unprofessional. There were sewing needles COVERED all over the ground and she couldn't speak English. However she insulted me in spanish numerous times. She called me an elephante which is elephant in Spanish and laughed and said other degrading comments on my size. Which is hypocritical considering she had to be at least 300 pounds when I'm not even 250. She was making these comments to another employee who had to translate what she said to me when I asked but I already had an idea of what she was saying. I then tried to go over what I wanted done and with a hem, strap adjustment, and corset adjustment it would've been 400 dollars. So I said to just do the corset. I had to find the translator to tell the seamstress this and they both said that it was all set. Even when I cashed out I made sure the 90 dollars was just for the corset and the lady reassured me it was. Then in June I went to pick it up a week before prom and realize the straps were added and were totally off. One strap was perfect but the right one was sewn on so incorrectly it went straight into my armpit. Then the lace wasn't long enough for the corset. So I waited 2 hours for this lady to add lace to it. I was fuming because I didn't want the straps and they did it anyways and messed it up. Then messed up adjusting the laces to the new corset width. So then I had to go back and rip out the strap and sew it back in myself. Not to mention when I went to pick it up they also lost my dress bag that I had payed for and claimed I never brought one in when I most certainly did. Bottom line DO NOT GO HERE!

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    6 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Eileen VB was so helpful at glitterati! She helped us pick out matching jewelry for my dress!! I'm on cloud nine! Thank you so much!

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    4 years ago

    They where super helpful for finding a prom dress just make sure to go not on a weekend because it will be super busy!

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    4 years ago

    Great service- getting a dress was quick and easy! We wish we started here when prom dress shopping!

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    5 years ago

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    3 years ago

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    4 years ago

    One of the best service! They are all so kind and they take good care of all types of purchases you make with them!

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    7 years ago

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    6 years ago

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    4 years ago

    dresses are cute but waaaaay overpriced for pretty standard materials. not worth it imo.

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    11 years ago

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