Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

Amazing staff and beautiful work! I got a hair cut, nails and lashes, so happy with the self…read moreimprovements. Will be back for a hair treatment and lash fill!

Hana is absolutely amazing! I came in with waist-length dark brown hair and asked for a big…read morechange-an A-line bob with balayage highlights-and she completely nailed it. She took the time to really understand the look I wanted and explained what would work best with my hair texture and face shape. The cut is so precise and flattering, and the A-line shape gives it the perfect amount of movement and edge. The balayage highlights are beautifully blended and add so much dimension to my hair without looking overdone. It feels modern, fresh, and incredibly easy to style. What I appreciated most was Hana's attention to detail and how confident she was with such a major transformation. Going from waist-length hair to a bob is a big step, but she made the whole experience comfortable and exciting. I've gotten so many compliments since the cut! If you're looking for someone who truly knows how to create a stunning cut and natural-looking color, Hana is the one to go to. I couldn't be happier with the result!

Best color I've ever had! I've received so many compliments and absolutely love how my hair turned…read moreout. He gave me exactly the color I had been looking for and this was actually the third salon I went to trying to achieve it. He was also super friendly, easy to talk to. I'll definitely be going back whenever I need another color! One thing to note, he is located inside Susan Alan Salon. I got a little lost lol

This was my first haircut in almost a year, 1 am always hesitant when going to a new stylist…read morebecause I love my long hair and always end up with a shorter haircut, but my hair looks amazing and I'm so happy with it!

Fatima is the best . I was looking for a good hair stylist for many years and unfortunately I…read morecouldn't find right person . I am so lucky to find Fatima and she is my hair stylist from now . She did a great job and I love my hair . No damage and also beautiful. I highly recommend her to everybody.

CURLY HAIR LADIES BEWARE!!I can only speak from my experience with this hairstylist and I can…read morehonestly say she over processed my hair and didn't do what I asked for. Not even close. I went to her salon 4 months ago and I'm still recovering from the damage she caused to my hair. She did a so called color correction but I had dark spots all over. Super uneven. If you have curly hair, it is best that you go somewhere else. I dont think she's experienced with curly hair texture. I understand that clients always show pictures as inspiration and it's not going to look exactly like the pictures but I feel like she didn't even try to come close. She just did what she felt like doing. She's also very pricey for the subpar work she does. I have attached pictures as proof of the damage. One of the pix is the color correction, the other pix is the final product and the other pix is what I asked for. You will see that it's not even close to what I requested.

My wife wanted to stop by this store tonight while we were inside Northridge mall because she…read morewanted to see their hair extensions option. I believe this is a recent new store next to Build a Bear. When we came tonight, they were not busy at all. We were the only customer inside so the moment my wife walked inside, a lady came to help her. My wife told her she was looking for hair extensions for our maternity picture soon and also our baby shower. So she told my wife to take a seat and started showing her the different extensions. There was no charge while she was doing this and my wife was there for maybe twenty minutes. She give her a quote on how much it would be and my wife like the prices. They open earlier on the weekends if needed but you need to make an appointment first.

If you want to feel beautful and look so amazing from hair extensions to permentent make up you…read morehave come to the rite place at beauty town this place is absolutly the place to be you will leave feeling and looking like a princess the work of art to beautify you is here lee is amazing her work and time is dedicated to you once you sit in the chair you will leave a happy person and feel look amazing all done by one person lee you wont regret coming to beauty town iam so thankful to have found beauty town

Nancy is an exceptional colorist and stylist, I have brown hair and I always leave with natural,…read moreblonde highlights. She truly understands hair and takes real pride in her craft. She is the kind of stylist who actually listens to what you want and delivers. Beyond her technical skill, Nancy is an incredibly hard-working person. She is meticulous, thoughtful, and brings her full focus to every appointment. And on top of all that, she is just a genuinely lovely person. I can't recommend her highly enough.

I met Nancy around June/July of last year when I was dealing with significant hair…read moreissues--breakage, dullness, and poor coloring. Since then, she has done an amazing job transforming my hair. It's become much healthier, is growing well, and she gets my color exactly right every time, which I absolutely love. Nancy is incredibly patient, attentive, and truly listens to your concerns and goals. She never pressures you into services or products; instead, she takes the time to clearly explain what will benefit your hair--and what to avoid. I really appreciate her honesty, attention to detail, and the care she puts into her work. I always feel a little embarrassed walking in with my hair looking messy, but I leave feeling absolutely fabulous every time. She is definitely my go-to stylist for all my hair needs. I highly recommend her to anyone looking for a skilled and thoughtful stylist.

I've had a wonderful experience every time I've connected with this salon. Their customer service…read moreover the phone and through text is always warm, professional, and kind. I look forward to finally getting my hair done here soon because I already feel so well taken care of. The owner, Veronica, runs the suite with such professionalism. Five stars well deserved!

This salon really stands out in the middle of old town Chatsworth, we really needed something…read moremodern and aesthetically pleasing such as this beautiful salon. Super clean, smiling and welcoming staff. Had my hair done by Morgan who far exceeded my expectations, she was extremely accommodating and really knew what she was doing. So happy to have found a new salon nearby!

The best place to get your hair done. The vibe is immaculate…read more All the staff are very friendly

Val did my hair on Saturday July 25th... worst hair coloring ever. The color was horrible and the…read morehighlights were terrible. They are closed on Sunday and I was desperate to fix it so I had to go somewhere else and they did amazing... I have a new hair stylist. I'm pissed I paid and even more mad that I tipped Val. I thought it looked good because only the front part was blow dried.

I just had my second appointment here, and I couldn't be happier!…read more From the second you walk in, everyone is so welcoming and kind. The salon has such a great vibe, and you can tell they genuinely care about making every client feel beautiful. Melissa does my color, and she is incredible. I've never gotten so many compliments on my hair color in my life. People are constantly stopping me to ask where I get it done. Gina does my extensions, and they are absolutely flawless. Together, they're the dream team, and they make me feel so confident every time I leave. What I also love is how attentive they are. If I've ever had even the smallest concern, they take care of it right away and make sure I'm completely happy. That kind of customer service is rare. Their pricing is fair, their work is amazing, and I recommend Melissa and Gina to anyone who's looking to love their hair and feel beautiful. I'm so glad I found this salon!

I honestly wish I had read a review like this before booking because it would've saved me almost…read more$170 and months of growing out my hair. This was my first time here. I had seen all the amazing reviews, looked through the salon's Instagram, and even checked out Tristy's page beforehand. I remember thinking, "Her work looks pretty good." Since I specifically wanted layers, I booked with her because she was recommended for them. Looking back, I couldn't have been more wrong. I came in knowing exactly what I wanted: long, blended layers, a U-shaped cut, lots of movement, and face framing. I also made it very clear that I did not want a V-cut or choppy layers because I didn't want my ends looking thin. I repeated this several times, and she kept saying she understood. While Tristy was nice, I honestly felt like she was trying to get through the appointment as quickly as possible. I had even arrived early, but the consultation still felt rushed when I was explaining exactly how I wanted my hair. The salon itself was nice and had a good atmosphere, so I honestly felt like I was in good hands. After she finished, she gave me a full round-brush blowout and took a picture of the back of my hair. It looked great, and I left the salon happy. When I checked out, though, I was charged $150 (almost $170 with tip) instead of the $100 I had originally been quoted. The extra charge was never explained, but since I liked how my hair looked at the time, I assumed it was because of my hair length and didn't question it. The first time I washed and dried my hair myself, my heart honestly sank. The layers were uneven, choppy, disconnected, and looked much closer to a V-cut than the U-cut I had specifically asked for. The back had movement, but it wasn't soft or seamless. Before anyone says, "That's just how layers look," no, they don't. Layers can have movement without looking choppy. Mine didn't. What upset me the most wasn't just the money. It was spending almost $170 and still NOT getting the haircut I asked for. I had spent months growing my hair out because I wanted a beautiful layered haircut. Instead, I lost length, ended up with uneven layers, and walked away with hair that looked nothing like what I had envisioned. I eventually went to another salon just to fix it. Ironically, I left that salon happier than I ever left this one. I'm writing this because I relied on the "good 4+ stars" reviews and Instagram before booking, and my experience was completely different. Tristy was nice, but being nice doesn't make up for a bad haircut. I wouldn't recommend her to my closest friend, let alone anyone looking for layers. If you care about your hair and you're booking for layers, don't book with Tristy. This was, without a doubt, the worst salon haircut I've ever had.

Linda is in a league of her own. She's a miracle worker for hair and truly a woman of integrity…read moreand class.

Customer service needs improvement one person there and only takes appointments while yelp says…read moreit's open I disliked that I drove over for nothing so sad.