Melissa at the brow bar is AMAZING. I'll come just to see her, and always end up getting some…read moregoodies while I'm there (you just have to). She's incredibly skilled and makes you feel right at home, like a friend you've known forever.

This review is for their salon only. I booked a hair appointment with Madeleine and she did an…read moreexcellent job. It was so nice to have a fresh cut and the booking process was easy. I am loving my new hair cut! You pay at the front of the store. I ended up getting one more item before checking out. An all around great experience!

I've been just a couple times to grab supplies and I always love seeing their options!! I'm a…read morehairstylist and this is the spot to stock up not just on hair but tools as well! From combs to clips- quality is great and price is right. Appreciate how friendly and welcoming staff have treated me. Thank you so much - will be returning soon.

I'm LIVING for these extensions!!!! The owner is super friendly and knowledgeable of all hair…read moreproducts and I will absolutely be going back!! Absolutely recommend for anyone who's looking for reasonable prices for high quality hair.

Super impressed by Miss Karen - she was very knowledgable and tailored the appt to me - good point,…read moreshe gave me what my skin needed, not just what I signed up for like most people in most businesses that are selling a service or product. Karen was excellent - I felt taken care of and my face feels fantastic. I am very impressed - and I have had many face/skin treatments in my lifetime with a sibling in the beauty biz. ***At the end of the appt. she re-encouraged me to wash my face everyday*** That's it - how perfect, not - how would you like to pay for that, she wants people to wash their face everyday from a sincere point of view - that's RockStar attitude. Where as the last time I had a facial (in San Francisco) the woman charged me more for the skin treatment than was on the groupon, so I had to pay more money, and then she recommended this $65 dollar tiny container of moisturizer. Which I regretted buying for more than a year. I just looked back and forgot to review that situation - guess I was too upset. ;o) just jaggin. I HIGHLY recommend Karen to everyone and anyone that will listen - it's excellent service

Wow oh wow! This place is magic for your skin! If your looking for a Very affordable spa and smart…read morethinking for your skin, this is it!! Karen's signature skin line SkinWorks is beyond fabulous!!!! I I am 28 years old and I am hairstylist at Innovation Salon. I've always tried to take great care of my hair, skin, teeth and nails. I have known Karen for about 5 years and I knew her as a client first, and our relationship blossomedtoday I had a facial done with Cheri Askim and she is absolutely a delight! She has an amazing touch and great personality!! She used a wet microdermabrasion on me today and words can only describe it as a 'French kiss' for your faceu absolutely need to do this!!! Best thing I have ever invested in was my face and I did that today by signing up for a Facial WorkoutLADIES invest in your skin!! You can never be too late to start now!!

I had my lips colored and brows done. Very happy with the results and after care. The lips required…read more2 treatments and they're just the right color.

Update: 9 months, an emergency removal, 2 additional saline removal procedures and over $400 later,…read morethe botched ink is still showing no matter how many facials and much retinol and vitamin c serums I try. Now having the powder brows I actually wanted in the first place, see it's a completely different process and wish Missy and/or Courtney would have admitted they didn't know or did simply did not do powder brows. Courtney called it microblading and IT IS NOT THE SAME!! I didn't know!! She didn't explain. I'm honestly still devastated looking at my face having a third eyebrow sitting on my real one. Concealer alone is not enough, clearly she went heavy on some of it since the inside is faded more than the outline

So disappointed with ageless image, I spent 2,000 dollars and they placed the Juvederm injection…read moreso low in my chicks I look like the joker, they offer to dissolved them but I was afraid to do that since it would look even worst probably so they were kind enough to give me a complementary dysport on my forehead not a big deal for the huge mistake it was made. They don't do refunds, so I would never go back here. Warning they don't care they just take your money be careful, I'm not sure how much experience do they have. I never had this problem in florida ever I live here in West Marin so I wanted a place closer to home.

I was misquoted the price on the ph before I came in. I was clear I wanted the same dysport…read moreinjections i'd received for the past 10yrs. I came away with 20% effect. I'm used to a minimum of 90%. It's good they have a 2wk checkup but the offer to complete the 70% with extra fee. $600 for brow area has always been enough to make me happy. This place told me they'd give me no movement then continued to backtrack for more $. The people are nice and the place is clean enough. I will never go back.

Alex was amazing , helped my mom and i out, we bought a bazillion candles. thank you for the…read moreservice ;) !

The service was good, store was kind of small compared to others I've been to. The store itself…read moreseemed well stocked, despite being the day after Christmas.

I typically purchase from Lush online, as some of their sales associates can be very…read morein-your-face/space and pushy with the upselling. Friendly customer service is great, but I've often felt overwhelmed and somewhat pressured into buying something-- anything-- at other Lush locations due to how they approach customer service. As a result, I typically rush through the store instead of enjoying what is truly a lovely sensory experience (in terms of scent) instead of browsing and have a list of what I need ready to go before I go into the store because I find the sales experience something I don't vibe with as someone who is a socially awkward introvert. With that said, I found myself at this Lush location with my sister on Christmas Eve and enjoyed my experience. Other Lush locations I've been to have been bigger and had a wider selection of products- e.x. They were out of the Zesty body spray I love so much here, but let me know I could find it online. I appreciated the associates greeting us when we came in and leaving us alone until we came to them with questions. Something as small as that can make all the difference to me in terms of customer experience. I bought more than anticipated because the atmosphere allowed me to relax, explore, and take the products in. They have super cute gift boxes and sets, perfect for gifting to friends- from Christmas to birthdays; they've covered most occasions. Their packaging is aesthetically pleasing, minimal, and very giftable. I appreciate the fact that Lush never tests on animals. Their products are 100% vegetarian and handmade, and they try to participate in ethical buying as much as possible. Of course, this factors into the cost of their goods for the consumer. I'm happy to pay more for quality products that don't hurt animals and try not to destroy the planet. Lush and their products are something you need to experience for yourself firsthand, as things like perfume are so personal, and likes vary substantially from person to person. For what it's worth, I have eczema and sensitive skin, and in the 15 years I've been using their products, I've never had a reaction or flare-up due to their products. I've found that their Celestial moisturizer can help ease the pain and other symptoms of a flare. They use high-quality ingredients without nasty chemicals and additives. The only downside to Lush is they occasionally discontinue some absolute bangers (RIP to my all-time favorite soap-- Rockstar, you were too good for this world, bb. And don't even get me started on the American Cream shower gel!) Some of their products are too perfumy for my taste (*cough* Sex Bomb *cough*), but there's something here for almost everyone. Honey I Washed the Kids, Celestial, Zesty, Vanillary, Sleepy, Dream Cream, Orange, Buffy, Let the Good Times Roll, and Ocean Salt are some of my current favorites and I'm sure the list will expand with my next visit.

I generally go to this location since it's closest to me, and everyone is always wonderful…read more However, my most recent visit is the reason for my review. On 9/5, my partner and I said goodbye to our 19.5 year old cat, and we were not well. The next day, we decided to pick up a few bath bombs to help us over the following days. Nick approached and offered his help, and I struggled to answer his questions without crying. My partner let him know what was going on, and Nick kindly gave us his condolences and some space to pick out something we liked. When we checked out, he gave us a small care package, amazing hugs, and a reminder to be kind to ourselves. It was one of the first times we left the house afterwards, and to be treated with such understanding and kindness...I just can't say thank you enough. You all are wonderful over there ‍

Thank you! I got my Botox done today and I already look better. I know it takes 3 full days to…read morereally let it sink in, I already love looking in the mirror again. I've been coming here for Botox 17 years and they're great. I highly recommend them and very nice staff as well.

I called for information. They refused to give me any information unless I gave them a phone…read morenumber. I was not happy with that kind of customer service.