I had a Groupon coupon to use for some microdermabrasion treatments. First of all, do not be…read moreconfused with the name of the spa and the location! Spa Pajaro Dunes is NOT at Pajaro Dunes as one would expect. It is located in a tiny strip shopping center in Watsonville with no sign that I saw except the Bella Salon. I used the bathroom before the treatment and it seemed a bit messy to me; kind of like a storage room/combination bathroom. The treatment room just did not look clean. The rugs literally looked like they had not been shaken in months! I have been in more than a few esthetician offices and this is by far the most dirty and cluttered. The treatment seemed okay but the room was so hot and stuffy; very suffocating with little ventilation.

I would not recommend this Spa. My mom, sister and I were in town for the weekend for my mom's…read morebirthday and had made reservations at the Spa. The owner called the morning of our appointment to tell us that she could not find enough staff to keep our appointments. Luckily, at the last minute we called Spoiled Rotten in Aptos and they got all three of us in that same day - on a Sunday!

Our stay in Santa Cruz was the epitome of tranquility. The hospitality was truly…read morephenomenal--attentive, seamless, and warm. Having a private sauna in the room paired with a thoughtful selection of hot teas made for an incredibly rejuvenating experience. Everything was impeccably clean and well-maintained! Definitely will be back!

One hour's Time goes fast when you're relaxing and taking it all in and enjoying!…read more Service was kind and cordial. Sweet garden oasis is a wonderful view while you're sitting in the hot tub. Sauna fits two people it is small and just enough space, or one person if lying down. Book weeks in advance online. I used to keep checking this place and wondered why it was never available. You just have to plan ahead Left feeling calm with a soothing feeling

2 weeks ago I went in for a "New Look". I was excited because of the pictures I have seen on…read moreInstagram. Let me tell you, I let myself be fooled by those pictures. Alexia did my hair and I showed her a picture of the Balayage I wanted. I told her my hair already had dark color, so she sat me in her chair and started my hair process. After she was done with the color she had me sit under the dryer for almost an hour, 52 minutes to be exact. I kept checking it myself with my own mirror and it started to look orange and it already looked very damaged. I asked her if my hair was ready to be washed and she said "another 10 minutes". My hair does not look at all blended and it's breaking and chunks fall out. I can't believe she let me out of the hair salon looking like this. Will never go back and I definitely don't recommend this place!

I went to indulge and beauty to get a touch up on my hair and I came out with black patches on my…read morehair! (Alexia has done my hair) My hair doesn't look blended at all. It's super brassy and it looks horrible! I will definitely never go back ever again! Not to mention they take forever! & my hair looks nothing like the inspiration photo I showed her.

So I just read the response to my review. Seriously?? Here are the texts. SHE admits she needed…read moreto do a more thorough consult, then asks me when I can come in to fix it as we talked about after I paid her (which I responded). She then tells me she doesn't have her appointment book with her on the weekend (which ironically the original appointment was made on a weekend), then she stops responding. ONLY after the salon owner saw the Google review did she send me a text- on September 5. "I was told by the salon owner....." She says that the reason for not getting back to me were family issues. So which is it? Family issues or the client is the problem? Like I said, IT IS ONLY HAIR! No big deal. But treat people right and be honest!

I got my a lash fill done with the lady here because my regular person is out of town. WORST…read moreMISTAKE OF MY LIFE!! Instantly I noticed this lady wasn't separating my lashes to add a lash extension! It felt like she pushed them on with her finger and she put a tone of glue that all my lashes stuck together in clumps. THEY ALL CAME OFF IN CLUMPS ALONG WITH MY NATURAL LASHES. Please if you care about your lashes dont go here!! My eyes are hurting posted pictures of the day they where done and of the second day.... Ive been getting lashes done for a while now and have NEVER experienced anything remotely close to this

Hi! My name is Eden and I've been coming to Mirror Vanity since I was 18 to get my bushy and…read moreuncontrollable eyebrows waxed by my lady, Mary. I was referred to her by another friend that suffers from the same weird, bushy and wild eyebrows problem.... point is that I'm 25 now and I'm still coming back to Mary every other month or so, she does magic w my eyebrow shape. Now they're full, thick and beautiful! She truly shapes my natural brow where its supposed to be! through out the years we have managed to protect and grow hair in spots where my brow was bald because of my previous mistakes of waxing with other inexperienced ppl. I've also had facials with Mary and they're Marvelous! best in town! I always use a gift certificate that she gives out as a gift at the end of the year for various things, and the facial is totally worth it! SUPER recommend! She takes her time with me and is always SHARP on time w my appt. LOVE HER! Mary if you're reading this, I Love your work! And I love the new location! Blessings!

I get it wax and facials from Mary. By far, she is amazing!! Not only does she make you feel…read morecomfortable but she is such a proffessional and knows exactly what she is doing. My first time getting a bz, she did her best to make sure I was comfortable and kept asking how I was the whole time. Great great great. Her hours are also super great!

What a wonderful experience! I have lived in the area for a few years now and have wanted to visit…read morethe Mt Madonna Center but haven't had the chance until I recently found myself in need of a new massage therapist - I booked a 90 minute massage with Cheng Kong and my goodness, my body and soul are so happy! The drive up to the center and the Mt Madonna campus is gorgeous and the entire place has a sense of peace and grace. Mr. Kong is a master practitioner - I have some pretty serious back and shoulder issues from too much lap top time and he did some of the most amazing deep tissue and other techniques on me that have made me feel hopeful that we might be able to fix these completely! The staff are lovely - the whole experience was wonderful - I highly recommend both a visit to the Center and a massage with Mr. Kong - he is truly a healer!

I had a phenomenal session with Kira!! I had a combination of massage and biodynamic cranial sacral…read morework. Being that I've been a bodyworker myself since 1994, certified in Rosen Method Bodywork, Healing Touch, Biodynamic Cranial Touch and Reiki, I can tell you that I would certainly go back in a heart beat for sessions with Kira if I didn't live 100 miles away! Deeply healing as I internalized into that healing space! Thank you, Kira

Veronica was a great server! She hooked us up. She we just got married and she made our experience…read morethe best.

This 4 star resort/spa left more to be desired but also had some perks that heightened the overall…read moreexperience for me in a way that I would come back under certain circumstances. The Good: *Received a deal thru chase points *Hiking trails located on the property made it easy to plan a relaxing weekend without needing to drive. I enjoyed both trails, the redwoods were beautiful and healing. It would probably be good for corporate/team building excursions, especially with the ropes course, but that would require extra reservations. We walked by the ropes course on our hike but its normally closed without staff to facilitate. *Spa facilities were great (included steam room, sauna, and 3 hot tubs on the property. the gym was also quite large) There's a hot tub located in the spa area which also has a nice koi pond. locker rooms and showers are easy to use. *Check in is early at 4pm, and I was able to do a late checkout at 12pm. if you're only staying for one night, definitely come early so you can enjoy their spa facilities to the max. *2 large pools, one for adults and kids. the pool area in general is quite large with cabanas for lounging *beautiful more secluded property, with lots of open space *bathrobes provided in the room *courteous staff, especially the night security Victor was very attentive and accommodating. I would come back when he's working! *the smart temperature settings in my room was quite effective and easy to use. I liked the interface alot. *dog friendly! enjoyed greeting all the other pups staying on the property *nice indoor & outdoor lounge areas & outdoor sports available, like tennis & bocce ball *the view restaurant does boast live music during certain times The not so good: *the room facilities itself looked tired and outdated. the bathtub had black on the tiles *expected more extras included out this price point. Not much in terms of toiletries and coffee/tea, although the coffee machine was quite clean and new. *our "patio" didn't have any privacy because it overlooked the side of the pool and did not have any wall. So if we kept our patio screen curtains open, there was no privacy. *the room itself was also smaller than expected, for the price tag. *the View restaurant/bar closes at 9pm which seems quite early for an all inclusive bar. We opted for dinner out in Capitola (which was clearly the right choice) and I was hoping to come back and enjoy the hotel bar & view afterwards but everything was sadly closed. The nice security staff Victor came to pick me up in his golf cart and still allowed me to go outside for a bit just to sit and enjoy the view but it was dark with nothing to see, nothing to drink, and no one to socialize with. We came back the next day during the afternoon for a snack. The reviews said the view was better than the food, but tbh the view was also subpar imo. The restaurant is located on the top of a hill, which provides a good vantage point, but the view itself feels like the "back" of Santa cruz so it just wasn't much to look at. The nicer patio area of the outdoor restaurant area with lights and such was closed off for "private events" so I couldn't even take some nice photos there. The food was definitely not worth the prices, and service was quite slow. There was so much staff inside, but only one helping us sitting outside. *parking is $20 a night but they do have tesla chargers *the foodtruck next to the pool area was never open during our stay Overall, I would come back using my chase points, bring a pup with me, opt for a room with more privacy, and probably spend half my time at the spa.

I was really disappointed with the spa experience, especially after calling multiple times…read morebeforehand to confirm they had sulfate-free options due to an allergy. I was assured accommodations were available, but when we arrived, the staff member checking us in was rude and dismissive when we asked about the products being used. She seemed annoyed when we asked her to verify whether anything was sulfate-free. Because they couldn't confirm safe products, our soaking tub ended up being filled with just warm water instead of any of the advertised aromatherapy, Himalayan salt, or coconut milk options -- yet we were still charged full price. No apology or acknowledgment was offered despite the incorrect information given prior to our visit. It was especially disappointing because we otherwise had a great experience at the hotel, but the spa service and customer care did not match that standard.

My husband and I came to the area for our "babymoon" and booked a couples massage. I had the…read moremommy-to-be add on to mine. The receptionist was very friendly and showed us all the amenities of the spa. Even though we weren't staying at the hotel, we still would have access to all the features, such as the gym. We started off in the changing rooms which were really nice and clean. There were a lot of little goodies available to help you freshen up before your service. We were also each given a locker key, sandals, and a robe which we appreciated. Once you are changed, you wait in the lounge where the staff will get you when they are ready. The lounge was water, coffee, tea, and a handful of snacks available while you wait. My husband and I were picked up promptly at our start time and were led into our room. The ladies that worked with us were great and did a good job adjusting things for us as needed. Since I'm pregnant, they had special pillows for me so that I could lay in my stomach. Overall, this was a great experience and we would definitely come back!