I think the nasty manager everyone references in earlier reviews must be gone. I had a fabulous experience there, the salon is really nice inside, and everyone was super nice. I will definitely use them again. Krista gave me a lovely cut. read more

I first want to say I have never written a review before and normally I don't like negative reviews of businesses. With that being said, I can not get out of my mind what I recently witnessed at Salon 218 and the shear nastiness of a staff member toward the other staff members Let me explain...... I booked an appointment with one of the stylist there and was eager to try something new with my hair and after speaking with the stylist on the phone, I was even more excited. She was very knowledgeable and suggested we discuss when she saw my hair. I walked into the salon for my appointment and was greeted by a very friendly young girl. Sat down, met my stylist, got to chatting, and everything seemed great. Here's the creepy part, another stylist who was working across the room kept looking over and almost giving me a look of disgust, she kept doing this over and over and I started getting very uncomfortable. After a 1/2 hour or so, this stylist walks over to where I'm sitting and starts interrogating the stylist doing my hair, she was so rude and insulting, I couldn't believe what she was saying to my stylist right in front of me. It was so unprofessional, unnecessary, and she even used profanity, I was speechless and pretty much bullying my stylist. I was shocked and at that moment I wanted to leave because it was so uncomfortable. My stylist whole demeanor completely changed and she looked embarrassed and ashamed. I felt horrible for her. Come to find out the "mean girl" was the manager!!!! I was stunned!!! This manager continued to insult, be negative, be unkind, and 100% unprofessional to every staff member that she came into contact with. I have never felt so uncomfortable and sad for these women that work there in my entire life and I truly mean that. It has bothered me so much that after several days have passed and I still can't get it out of my mind. This manager was purposely going out of her way to attack the staff, it was disgusting. I loved the way my hair turned out, it was beautiful, and my stylist was excellent!! Unfortunately I will NEVER walk through the doors of that salon EVER again because of the inhuman way those girls were treated that day. For the "manager"...... If you were representing my business, you would be fired immediately!!! Your behavior, cruel intentions, and your unkind words to everyone you came into contact with, and I watched personally watched you for almost 2 hours. You didn't care that clients were there, you didn't care using vulgar language, and most importantly you didn't care that you purposely made another human being feel less than, actually you made several ladies feel that way. My advice to you is either be more aware of your behavior or get out of a business were you are in the publics view. It takes a lot of effort and wasted energy to be unkind, being kind and friendly is so much easier. In today's society and the negative world we live in, no one deserves how you CHOSE to treat those girls. I too own a business in this town, it's a small town and word travels fast. I highly suggest being aware of your behavior and I pray you are not spoken too or treated the way you treat others. I purposely did not put names in my review because I could only image the retaliation that would ensue. I will pray for you and your staff, God bless read more

I have been going to Salon 218 for over 13 years and I absolutely love it! I wish to thank them for working with my crazy schedule to ensure I look beautiful for my upcoming out of state trip. Today I got my lashes, and a wax with Alex- who is always smiling and strives to make your experience great! She does wonderful facials too and I often get compliments on how my face (skin) looks so I always go back. I also got my hair done by Robin, whose beautiful smile is contagious. She did my hair color and put in my extensions and I love the way it looks. Robin always makes sure I am comfortable and styles my hair beautifully each time I see her for my hair needs. I must say, both ladies as well as all the rest of the staff go out of their way to accommodate the customer and work well together to make your experience a great one- that's why I keep going back :) I also use their products, which help me maintain and strengthen my hair and I truly appreciate and enjoy the environment (particularly the Expresso coffee maker) anyhow, all I can say is that everyone is very customer oriented at Salon 218. My daughter also uses Salon 218 services, and she loves it! I give them a 5!! And once again thank you for working with me and my schedule! Love you ladies ! read more

If your looking to get Eyelash extension I highly recommend KAT! She recently relocated to this salon and I love her space! She does amazing work!! She really take pride in what she does, as she should. I NEVER walk out disappointed. My whole pregnancy she had me glowing & feeling more confident then ever. Now, if your looking to get a wax I highly recommend Alex. I wasn't confident going to get a Brazilian after giving birth but Alex was very helpful & professional. She made she told me what she was doing and what products she was using while waxing me. Highly recommend her as well! Thank you KAT & Alexandra read more

I tried salon 218 trying to stay local, the good thing is they did take me in right away. A couple hours later I was done, and my color looked nothing like I was explaining I wanted. I showed pictures and we agreed on she did not want to damage my hair and I really appreciate but I thought we communicated what I wanted or close to it. So I waited a couple months to get colored again and I was asking questions and she said well maybe I'm not the right stylist for you. Then it's annoying that you're trying to get your hair done and they're trying to push their products on you. Every other conversation was about their product and why I should buy it it was very pushy. It made me feel because I didn't buy the products then I was treated different. read more

Sadly, I cannot give less than 1 star. I came to this salon multiple times for a specific stylist that I fell in love with, and I would often spend 3-4 hours there. My stylist was so patient and kind, and had every dream quality of someone you would want to do your hair. I never wanted to leave a bad review purely for the fact that she still was there and did not want to affect her business, but now unfortunately she is gone. The manager, Robin, is, in my opinion one of the most unprofessional, and questionable people I have ever seen in a professional setting. To begin with, the very first time I ever stepped foot into that salon, as I was waiting for my stylist to mix my bleach, I was approached by the manager, and asked to join in on what I now know as a pyramid scheme that she is involved in, some kind of "diet program". I have also witness her mention this to specifically heavier people, which is completely inappropriate. Her chair was across from where my stylist's was, and she would, very loudly, complain and talk to her clients, and also talk about specific things that should NOT be brought up in professional settings, such as religion and politics. Whenever she would interact with the other stylists, she was very openly rude and had a noticibly horrible attitude. It made me very uncomfortable, and my jaw would often drop at things she would say. The manager at this establishment makes the environment very uncomfortable and not welcoming whatsoever. Fortunately my stylist has moved to a new salon closer to me, and I never have to see this woman again. Don't waste your time here just to get your hair done. It's absolutely nothing special worth dealing with this manager. There are other services performed by other women that are great, and I feel terrible for them having to deal with this. read more

Love Salon 218. The staff is very friendly and my hair dresser Shavaun does a awesome job on my hair.

I had the worst experience trying to book an appointment with this salon. Went to the website, sent an e-mail, sent another e-mail (since the first one was never responded to), got a short reply asking what I was looking for, replied, recived another e-mail telling me to call on the the stylist to book the appointment. Well I never called and went some place else. I thought it was a very bad way to do business. read more

I just discovered Salon218 - being a new resident of Hollister. They offer just about any hair or spa related service you would ever want. Hairstylist Alyssa totally rocks! Probably the best haircut I have ever had! read more

You know the old joke...I'm a beautician not a magician...well Michelle is a Magician. My hair was dull and drab. When I walk out it's heathy looking and highlighted beautifully. She really knows color. You can just tell by watching her she's a natural. What's especially nice about Michelle is..if you say "not too short"..that's exactly what you get. She's there to please you. Another nice thing about going to Michelle's is the experience...it reminds you of "Cheers" ....where everyone knows your name. read more

I love this salon! I don't cut my hair and have never been pressured to even trim it here! It can be very annoying to hear how good it is to trim the ends. They have awesome deep conditions!!! I even got my husband hooked on going and he loves it. Best hair place in town! read more

I was new to town and decided (based on Yelp reviews) to give Michelle's a try. Super-nice salon and Michelle is very sweet and personable from the moment you walk in the door. I can honestly say that she gave me the best haircut I've received in a LONG time. Will be back for sure! Patty read more

I just had my hair cut today at Salon 218 for the first time. With C-19 my hair had grown long and unmanageable, but Rosalie did a brilliant job cutting it short. She is highly, highly recommended for a man's haircut, as I am sure for women. Extremely personable and professional. Don't wait! read more

Alex at Salon 218 does my lashes! She is amazing and so are my lashes. Alex is very professional and her prices are more that fair. Give it a try. read more

OK, here is the lowdown! Michelle Perry Rocks! I originally grew up in Hollister and now I live in Laguna Beach, CA. I still come back for haircuts! I've gotten my hair cut in studios in Beverly Hills, Newport Beach and still Michelle is hands-down the best hair stylist I've experienced. read more

I tried to make an appointment with this salon and had the worst experience. Didn't answer the phone professionally, didn't identify themselves as a business. Person at other end dropped the conversation so I hung up. No need to play these games, folks. read more

Salon 218 the place to be beautified. I lived in Orange County and for years, I would try someone local and by local I mean from San Jose, Morgan Hill, Gilroy, Hollister to Monterey, and would eventully traveled back to Newport Beach to have my hair done. I love Geoff, but I have found "THE ONE" to replace him. Finally found my HAIR ANGEL ROBIN HENKE! read more

I love Salon 218. I've been to salons in Newport Beach, San Francisco and Beverly Hills and still love Michelle @ Studio218! You get the personal attention, great style/cut and added service that few give. I've been going here way back when Michelle was an Aveda concept salon! Whenever I am in northern california, I always make it a priority to stop by. read more

I've been going to Salon218 for a few years now. Robin does such an AWESOME job with my hair. I have even now got to the place where I had her change my look and what a look he gave me. LOVE IT! Now she has taken care of my sons hair and I was amazed last night when I got home and saw it. He's sporting a Mohawk for the summer and she had it standing up without it looking stiff and hard. I highly recommend Station218 read more

Went in for my first time today. Had a partial highlights appointment with Shavaun. she was great! the salon is friendly & inviting, I was offered coffee, and my hair turned out perfect. will definitely be going back! read more

Today I went to Salon218 to get my hair cut. My cut was by LeeAnne Thrasher. I must say I am very please with the Professional Service I got today. LeeAnna listened to what "I" wanted done. She showed me how to style my hair so that I would be able to do it at home. She was happy, friendly, and that showed me she really enjoys what she does. She also waxed my eyebrows and did a great job. So I have found my new Hair Professional in Hollister. No more driving to San Jose to get my hair done, Thank You LeeAnne Donna Vega read more

I was bummed to see some poor reviews..That hasn't been the case with me! I popped in one day to Salon 218 and was immediately impressed with the shop itself! The ambience sure was inviting! Janine greeted me and she's done my hair ever since :) I honestly have NEVER had someone take the time, look up pictures, ask a hundred questions, trying to figure out what I want and what would work for my hair..I really feel pampered! I have always had a love/hate relationship with my hair and ever since coming to Janine I have had multiple strangers approach me and compliment my hair and ask where I've had it done! Sure sometimes it's busy and you might have to wait, our time is valuable.. I wouldn't discredit a place based on that..because that happens sometimes at hair salons..I typically make my appointments first thing in the morning ;) Oh and a final note, the little espresso machine is awesome! xo read more

I received my first massage by Alex. I was super nervous. He was so prefessional and very attentive. I will go back for sure. I also noticed how clean the salon is. Very friendly people who work there. A+ in my book. read more

Alex did a great job with my eyelash extensions. Very pleased with how they turned out.

If you want to wait 40 minutes after your scheduled appointment to only be shuffled between many other people and shoved in here and there, then this is your place. My hair looks like crap. The bleach was left on so long (I think I was forgotten about under the dryer in the washing room) that a toner was put on that left my hair with a purple tint. Michelle, the owner, didn't seem to notice how many people were pissed off being shuffled around by her way over-booked schedule. I heard she did great color - ha! What a joke. I went to the beauty supply store and the lady there helped me get my hair looking decent. Oh yeah, I was charged $225.00 for the massacre. Go to the beauty supply and get some hair dye and do it yourself before you waste 2 1/2 hours being forgotten about in this place. read more

I was so grateful that I found Robin. I had been trying to find someone who knew about holistic or organic hair color. I physically needed to have organic or natural products. She whipped me up a batch of color and it was perfect!! No issues from the products robin uses. I absolutely love the place and robin is amazing! read more

Love love love this salon! Great color, customer service and atmosphere. I absolutely love my new cut. So glad it was recommended! Hands down the best salon in Hollister-and beyond. read more

i have been looking for a great hairstylist for years now, and i have finally found her, janine rodriguez. she was phenomenal, i went in with totally split and dead hair, and she totally revived it. the salon is beautiful and very comfortable. and the stylists are very easy to talk to. they are also always taking classes to keep up with the latest hair trends, and take their time to make sure they are cutting your hair exactly the way you want it, which is such a welcomed relief. read more

My husband can not stop kissing me, my kids keep telling me how beautiful I look and I can't stop looking in the mirror. This was my first salon experience and I plan on going back. Janine was my stylist for this experience and she treated me like royalty, took the time to show me hair care products and styling techniques that best fit my hair type. She really went the distance by offering other beauty services that this Salon has to offer and finished off my look with a facial waxing(eyebrows & upper lip). Like most of us, I live a very busy lifestyle so, when I get an opportunity to get out and have some "me time" I want it to be exactly what it was today....INCREDIBLE! Thanks Janine, Michelle and Leeanne for the wonderful salon experience. I love my hair and feel like a new woman! I'll diffinately be seeing you again! read more

LOVE, LOVE, LOVE this salon. Walked in w/my hair in a mess, walked out smiling and happy. Janine is fantastic. Very friendly, beautiful salon, but best of all Janine worked wonders with my hair. Definitely recommend..... read more