--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

Smitty and his son, Josh, just did the third vehicle we have brought to them, one a company…read morevehicle, and they did an incredible job in a shorter time and at a great price! Don't go anywhere else!!

Excellent service at a very reasonable price. The car looks like new! I highly recommend.read more

What a relief that Brian had an opening for my daughters car. The quality of their work is amazing…read more It looks like there was no damage. We paid out of pocket, since it was an extremely reasonable amount of money for the time and labor they put in. The damage wasn't overly horrendous, but they had the body work done in the time period we had available to leave her car. My wife and I are happy with the staff of Kevin Brenz Auto Body. I prefer small local places, and they do quality work.

I did not know what was wrong with my vehicle. Things were malfunctioning and unavailable flashing…read moreon my dashboard.Noppers were honest and said this was probably from my accident two months ago where I went to caliber collision in Troy. I thought they fixed the problem completely and they did not calibrate what they needed to so Nopper's cleaned up their mess. You guys did an amazing job I would recommend you to everybody!!!!!!!!! Jillian -Troy NY

Rich, thank you so much for reparing my car. I only had it a few months when it was hit. My husband…read morehas the utmost faith in your business, as I did when you fixed my Jeep after it had been hit many years ago. I know I really wanted my car back and you did everything in your power to make it happen. The repair work was amazing and it looked nothing like it did when you received it. As you know, I just want to get in it and drive way. I feel that the cost was reasonable and the work even better. You guys are funny and I enjoyed the visit to the shop. Hopefully, I will not see you for a while.

We have an older car and Lussier's has done a great job keeping it in solid shape and on the road,…read moreand when we bought a newer used car, they did a full inspection for us on short notice and gave us all of the info we needed to make an informed purchase. So happy to have found them when we moved to the Capital Region.

Great shop, Great people, Lussiers got my car done in just a few days time. They are where I send…read moreeveryone for collision and mechanical services. Because Lussiers can take care of anything mechanical or collision repair wise. They put out fantastic work for great prices, and I will continue to praise and recommend this shop.

I took a chance, based on the 5- star reviews I saw for Keilen's, and had my car repaired by…read moreKeilen's. I prefer to do business with small, independent businesses when the quality of both the materials and labor are really important. As others have said, Mario and his staff care about and take pride in the work that they do and treat their customers in the type of caring manner that is so rare but so appreciated these days. I'm very glad to join those who have given Keilen's a 5-star review.

Not only was their work of the highest quality, they take great pride in it. Mario (the owner)…read morewon't let a car out of his shop unless it looks perfect. He was a great help with dealing with the insurance companies as well, backing me up 100% when the person who hit me claimed she was hit from behind hard enough to cause the damage at the back of my car. I was able to get my deductible back as a result. I recommend Mario and his team at Keilens without hesitation!

I'm a repeat customer of Kaiser's Body Shop and I'm always amazed as to how professional, courteous…read moreand friendly Steve and the entire staff are. The work done on my truck, not only is extremely well done, but they are proud and caring about their workmanship. They truly want you to be happy with the finished product...and there is NO way you wouldn't be. They also find the most reasonable/cost effective way to service your vehicle. I highly recommend Kaiser's---they go out of their way to make sure you are satisfied. Thank you...you guys are the best!! Mary K.

This Shop is absolutely fantastic. I could go on for ever on how great their service is. I have…read morebrought my vehicle over for both minor and major body work. Each time, my car comes out like it is brand new. To me it even looks better! The employees are great. They are willing to work with you on anything. If you want anything done or taken care of, they will handle all of it. Both of my repairs were due to accidents and I never had to worry about a thing. Everything always looks and functions perfectly. No issues at all in regards to how the new parts look in relation to the rest of the car. I can get very attached to my car and I am always a bit nervous taking it anywhere Hopefully, I will not need any more repairs but if I do I will be back. If anyone I know needs repairs, I will tell them to go here.

Someone backed into my car in a parking lot. 518 took care of the insurance issues and did a great…read morejob on the repairs. They also advised me that the insurance company was liable for the child seat if it needed to be replaced, which the insurance company did not tell me about. I am very satisfied and will go back again if needed.

My experience with 518 Collision was exceptional! After the initial phone call to my insurance…read morecompany Max took care of the rest. Kamal does great work and is very proud of his work. They make a great team! I highly recommend 518 Collision!

They did numerous parts of my Mustang and it looks amazing and perfect…read more It's a 2012, and I was really concerned about them having so many things to repair and about the paint matching. Everything looks perfect. The paint matches perfectly. I took it to an informal car show last night to show it off. I added photos, but the color looks different. It's actually a perfect match, which is an impossible feat.

Great work, great people, quick and top notch repairs! I highly recommend Hart's. And Enterprise…read moreRental is right down the street to get you a rental car so it's convenient..