I have used this location for a number of years. Last month, I had some work done and presented my…read moreCare Credit card to pay for it. I just got off the phone with them telling me I have a balance due because they decided not to use the card that I provided. I presented the card on the date of service and they made note of it. Now, they are telling me that in order to use the card, I have to drive into the office and present it again. Not my problem that they didn't do it right the first time.

good quality care and able to take emergencies being open seven days a week. However the office has…read morethe worst system and ethics I've ever experienced . They use a form of B&S , so beware if you choose this company. I've had to file a complaint and again never had a company mislead and make false statements regarding insurance and ethics. Change is very much needed . Care is excellent! Bed side manner is exceptional! From the assistants,doctors and the way they work together in all situations.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I've been coming to this office for a couple years now and it's been a pleasant experience every…read moretime. Dr. Roessler is an artist and is amazing at his job! The staff here really cares for their patients and makes sure you are taken care of and comfortable. Honestly feels like they are family at this point. I used to be terrified of going to the dentist but now I look forward to it. Much love for Five points dental! Thank you for taking care of me.

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

New to the area. Called Inquiring about, (new patient specials) Gail was straight to the point,…read moretwice; "We do not offer specials." I would recommend going over what your practice does offer and how you can assist a new patient, example: first time visit, payment plans, etc.... instead of a swift no.

Dark,crowded spaces, narrow hallways, old outdated equipment. I was there for 1 hour and saw…read moredentist maybe 3 minutes. He did not even know the information posted on their website, which was reason I came to them. They were no help, yet wanted to charge me for wasting my time.

First of all, I am terrified of dentists. Dr. Gregory Sabino has an amazing bedside manner! His…read morecalm demeanor and precise attentiveness to my care put me at ease. Before I relocated, seven years ago I was a previous patient at North Jacksonville Complete Dentistry, when I came back presenting severe pain, the staff was empathetic and fit me into the schedule right away.

Keep seeing & hearing the "We really do care" nonsense. Went to Dr. Spencer for a simple tooth…read morebuildup. Was told by Dr. Spencer before they would do the procedure I needed a $1500 deep cleaning. Ended up going elsewhere. Smiling faces sometimes don't tell the truth. Thanks Dr. Spencer, found a great dentist who really did care.

I went to Dr. Adam Cohlmia to replace an ill-fitting crown placed by another dentist. I was very…read moreclear from the start that the crown's fit, color, size, and position were critical, as I'd been struggling with chewing, talking, persistent facial pain, headaches, and even feeling the old crown pressing against my lip. I trusted Dr. Cohlmia to address these issues, but unfortunately, the experience was both disappointing and deeply upsetting. Dr. Cohlmia removed the old crown, rebuilt my tooth, and placed a permanent crown. While the temporary crown offered some relief, the permanent crown caused immediate problems. My headaches and facial pain returned, the crown was visibly whiter than my natural teeth, and it protruded against my lip. On top of that, it "clanged" against my bottom teeth while chewing and caused me to bite my tongue, leading to significant discomfort. I scheduled a follow-up appointment for an adjustment, and while it helped briefly, the same issues returned within days. When I called for a second adjustment, I had to follow up multiple times before I was seen. During this appointment, Dr. Cohlmia's demeanor had changed drastically. He appeared visibly annoyed, and his tone was dismissive and gruff. He argued with me, repeatedly saying, "I don't know what you're complaining about; the crown looks great." I tried to explain that the issue wasn't about how it looked but how it felt, as I was still in pain, unable to eat normally, and relying on Tylenol to get through the day. Rather than addressing my concerns, Dr. Cohlmia became increasingly hostile. He raised his voice, called my concerns "ridiculous," and sarcastically suggested refunding me, saying, "How about I refund the crown because nothing is wrong with it?" At this point, I felt trapped, embarrassed, and overwhelmed. Dr. Cohlmia was standing over me, visibly angry, and his dismissive attitude left me in tears. The patient rooms lack privacy, so this entire exchange could be overheard by others. When I agreed to the refund just to end the confrontation, he stormed out of the room yelling, "So ridiculous!" My embarrassment only grew when the front desk staff asked me to open my mouth and show my crown to them in front of other patients. To make matters worse, the office couldn't issue the refund that day and refused to provide written confirmation, simply stating I'd receive a check by mail within 30 days. The entire ordeal was humiliating and unprofessional. Dr. Cohlmia's care fell far below any reasonable standard. From dismissing my pain to his unprofessional and aggressive behavior, he showed a lack of compassion, understanding, and basic respect. I trusted him to help me with a difficult situation, but I left feeling worse physically and emotionally. If he wasn't capable of handling this case, he should have said so upfront instead of responding with hostility when the crown required multiple adjustments. I wouldn't recommend him to anyone seeking competent or compassionate dental care.

Absolutely phenomenal dental clinic! Every single staff member -- from the front desk to the dental…read moreassistants, hygienists, and dentists -- was kind, professional, and truly went above and beyond. I came in needing an emergency crown replacement before a big move, and they managed to scan, print, and seal my crown all in ONE day, plus squeeze me in for a cleaning. I was blown away. The clinic is spotless, modern, and welcoming. And they're open on weekends -- yes, Saturday AND Sunday! That kind of flexibility is rare and a huge lifesaver if you're in a pinch. Special shoutout to Dr. Kendall Fraser, who was absolutely wonderful -- calm, communicative, and explained every step so clearly that I never felt lost or anxious. It made the whole process smooth and reassuring. The hygienists and assistants were incredible -- not just skilled, but there to cheer you on and provide real moral support if you're feeling nervous. I felt cared for every step of the way. Also want to thank (special shout outs to) -- Wendy, Alysa, Nyla, Sheri, and Sisco, each of you made the experience so easy and positive. Can't recommend Harbour Dental enough. A+ care, kind people, and exceptional service.

Exceptional Care and a Perfect Smile - Forever Grateful!…read more My experience with Dr. Frazier and his entire office was nothing short of outstanding. From the moment you walk in, the professional and knowledgeable support staff make you feel comfortable and well-cared for. Dr. Frazier himself is a true artist. His work is excellent, and his attention to detail is remarkable. What truly sets him apart is his dedication to patient satisfaction. He has a genuine care for his patients and a strive for perfection. I am so grateful that he patiently redid and corrected my smile as many times as I asked to ensure we reached absolute perfection. I am now thrilled with my beautiful smile! I would highly recommend Dr. Frazier to anyone looking for top-tier dental care. He is an A+++ excellent dentist!

I drive 2 1/2 hours one way to see Dr Barton. He is by far the most caring and professional dentist…read moreI have ever been to in my 55 years. Dr Barton and his staff are not only concerned about my dental health but my total health. His work is beautiful and the work was done painlessly. I've always feared the dentist because of problems and painful treatment elsewhere... Now I look forward to going to the dentist. Jim Stone

I can't review his service cause I was never given the opportunity! I call to schedule an…read moreappointment at his office cause he had good reviews but the woman that answered kinda just blew me off and gave me the number of another dentist and told me to just call them. I happen to have great insurance so payment wasn't a problem. I did call the other dentist office and fixed my tooth without any pain at all! I'm now currently going to Bartram park dental And would highly recommend them to anyone!!!(just Google them and read the reviews!) A lost customer, Christopher

I moved to Jacksonville in May 2024 from New York and was initially nervous about finding a new…read moredentist. I visited San Marco Dentistry for the first time last week, and the moment I walked through the door, I felt at home. From the front desk to the clinical staff, everyone was warm and welcoming. Charlene performed my cleaning, and it was by far the most thorough cleaning I've ever had. She didn't rush and even went back over a few spots to ensure everything was perfect--her attention to detail truly stood out. Brandy, who prepared me for the doctor, was also incredibly kind and attentive. The entire office is well-organized and creates a comfortable environment. I'm genuinely looking forward to my next visit. Charlene, in particular, deserves special recognition--she clearly takes great pride in her work and genuinely cares for her patients!

I love my new dentist. The staff is super sweet and took really great care of me during my visit. I…read morewas a little nervous because I had been trying to find a new dentist since before the pandemic after a bad experience with a chain dentistry practice. San Marco Dentistry made me feel at ease.

I am extremely disappointed with my experience at this dental office. From start to finish, the…read morelevel of professionalism and patient care fell far below what I expected. Communication was poor, appointments were not handled efficiently, and I felt my concerns were dismissed rather than addressed. The staff appeared disorganized to my case, and the overall experience left me feeling frustrated and undervalued as a patient. What was most concerning was the lack of transparency regarding treatment recommendations and costs. I did not feel that adequate explanations were provided, making it difficult to make informed decisions about my dental care. I originally came in for a routine cleaning about a year and a half ago with no pain, sensitivity, or concerns regarding my teeth. During the visit, I was told I had a couple of cavities that were not a major concern, but I agreed to have them treated anyway. Since that treatment, I have experienced constant pain and sensitivity that I never had before. I can no longer comfortably bite into foods as simple as chicken without pain, and drinking anything cold causes significant discomfort. What should have been a straightforward procedure has turned into a year-and-a-half-long ordeal. Over this period, I returned multiple times to report the same symptoms. Rather than seriously addressing my concerns, I was repeatedly told that the work had been performed professionally and that the discomfort would eventually go away. Days turned into weeks, weeks into months, and now more than a year later, the pain remains and has only gotten worse. The treatment was redone five separate times, yet the issue was never resolved. Despite acknowledging the ongoing problem by repeatedly redoing the work, the conversation than became that there was no need to continue and that "these things happen with age." This explanation is difficult to accept considering the pain began immediately after treatment and was never present beforehand. What has been most frustrating is feeling dismissed throughout the entire process. During my most recent visit, after more than a year of consistently reporting the same symptoms, I felt as though my concerns were not taken seriously. At one point, I was even left with the impression that the dentist questioned whether the pain I was experiencing was real. No patient seeking help for a persistent issue should be made to feel that way. I have placed a tremendous amount of trust in this healthcare provider. I trusted this office to improve my dental health, and instead I have been dealing with pain, sensitivity, repeated appointments, and unanswered concerns for over a year. I want to make it clear that this review is not directed at the dental assistants or "most" of the front desk and scheduling staff. In my experience, the majority of them were kind, professional, and genuinely seemed to care about helping patients. My concerns are specifically directed toward the individuals responsible for handling my ongoing care. Is what made this such a frustrating and uncomfortable experience.

It's a very clean office and their staff is wonderful. Dr. Martinez is an honest dentist and…read moredoesn't push expensive procedures on you against your will. He's patient and kind. I'm looking forward to getting started this year.