I always overall have had great experiences here, but today my expectations were OVER exceed! Sarah…read moreassisted my Dr with my extraction, and let me tell you how much of a pleasure it was having her help me! I felt 200% comfortable with her. I felt she genuinely cared. And I feel so lucky that I got the chance to have met her today! I pray anytime I have to come To this location Sarah is here to help with my needs. You guys all are awesome but Sarah totally exceeded my expectations with the genuine care I felt she had for me and my situation! Thank you Sarah & thank you ASAP dentals entire staff!

good quality care and able to take emergencies being open seven days a week. However the office has…read morethe worst system and ethics I've ever experienced . They use a form of B&S , so beware if you choose this company. I've had to file a complaint and again never had a company mislead and make false statements regarding insurance and ethics. Change is very much needed . Care is excellent! Bed side manner is exceptional! From the assistants,doctors and the way they work together in all situations.

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I really love the staff at Five Points Dental. They always are friendly and make sure you're…read morecomfortable. It's a nice touch to have the tv's in the ceiling so you have something else to focus on other than the dental work being done.

Excellent new dentist for me that is in my dental plan network. Great cleaning. Really low key, not…read morepushy. I like conservative dentists that promote watchful waiting and not jumping to restorative care for the tiniest little nick.

I was referred to Deerwood Dental Group from a neighborhood FB page and I am so very grateful…read more From my first phone call to set up my appt with Meaghan, I instantly felt comfortable. She was kind and patient with all my questions. She was the exact same way in person on my visit today. Thank you Meaghan for making me feel welcomed. Now let's discuss Lisa my Hygienist. Lisa provided a calm, peaceful environment, listened to all my concerns and fears and reassured me I was in great hands. Gentle and thorough with my cleaning. Checking on me throughout the process. Thank you Lisa for making it easy for me to want to return for cleanings, you were awesome. Lastly, Dr Amy. Actually spent time, did not rush to the next patient, went over several options and made me feel like I was valued as a patient. Thank you everyone at Deerwood Dental Group, for making my first experience great, I truly appreciate you.

Dark,crowded spaces, narrow hallways, old outdated equipment. I was there for 1 hour and saw…read moredentist maybe 3 minutes. He did not even know the information posted on their website, which was reason I came to them. They were no help, yet wanted to charge me for wasting my time.

First of all, I am terrified of dentists. Dr. Gregory Sabino has an amazing bedside manner! His…read morecalm demeanor and precise attentiveness to my care put me at ease. Before I relocated, seven years ago I was a previous patient at North Jacksonville Complete Dentistry, when I came back presenting severe pain, the staff was empathetic and fit me into the schedule right away.

Keep seeing & hearing the "We really do care" nonsense. Went to Dr. Spencer for a simple tooth…read morebuildup. Was told by Dr. Spencer before they would do the procedure I needed a $1500 deep cleaning. Ended up going elsewhere. Smiling faces sometimes don't tell the truth. Thanks Dr. Spencer, found a great dentist who really did care.

I went to Dr. Adam Cohlmia to replace an ill-fitting crown placed by another dentist. I was very…read moreclear from the start that the crown's fit, color, size, and position were critical, as I'd been struggling with chewing, talking, persistent facial pain, headaches, and even feeling the old crown pressing against my lip. I trusted Dr. Cohlmia to address these issues, but unfortunately, the experience was both disappointing and deeply upsetting. Dr. Cohlmia removed the old crown, rebuilt my tooth, and placed a permanent crown. While the temporary crown offered some relief, the permanent crown caused immediate problems. My headaches and facial pain returned, the crown was visibly whiter than my natural teeth, and it protruded against my lip. On top of that, it "clanged" against my bottom teeth while chewing and caused me to bite my tongue, leading to significant discomfort. I scheduled a follow-up appointment for an adjustment, and while it helped briefly, the same issues returned within days. When I called for a second adjustment, I had to follow up multiple times before I was seen. During this appointment, Dr. Cohlmia's demeanor had changed drastically. He appeared visibly annoyed, and his tone was dismissive and gruff. He argued with me, repeatedly saying, "I don't know what you're complaining about; the crown looks great." I tried to explain that the issue wasn't about how it looked but how it felt, as I was still in pain, unable to eat normally, and relying on Tylenol to get through the day. Rather than addressing my concerns, Dr. Cohlmia became increasingly hostile. He raised his voice, called my concerns "ridiculous," and sarcastically suggested refunding me, saying, "How about I refund the crown because nothing is wrong with it?" At this point, I felt trapped, embarrassed, and overwhelmed. Dr. Cohlmia was standing over me, visibly angry, and his dismissive attitude left me in tears. The patient rooms lack privacy, so this entire exchange could be overheard by others. When I agreed to the refund just to end the confrontation, he stormed out of the room yelling, "So ridiculous!" My embarrassment only grew when the front desk staff asked me to open my mouth and show my crown to them in front of other patients. To make matters worse, the office couldn't issue the refund that day and refused to provide written confirmation, simply stating I'd receive a check by mail within 30 days. The entire ordeal was humiliating and unprofessional. Dr. Cohlmia's care fell far below any reasonable standard. From dismissing my pain to his unprofessional and aggressive behavior, he showed a lack of compassion, understanding, and basic respect. I trusted him to help me with a difficult situation, but I left feeling worse physically and emotionally. If he wasn't capable of handling this case, he should have said so upfront instead of responding with hostility when the crown required multiple adjustments. I wouldn't recommend him to anyone seeking competent or compassionate dental care.

Needed a tooth pulled, made an appt. They did a full exam and dental plan and hard sale while never…read moreeven explaining exactly what it was they planned to do...so i was in sticker shock and uninformed. I realize my mouth is a wreck but all i needed was my tooth pulled.. im disabled and cant just go out for long, they wanted me to come back later that day. I had to go home with my bad tooth and come back another day. It wasnt due to infection as i already took antibiotics. Their sales pitch took oriority over my rotten tooth. It was irritating and i may have responded differently had they took 5 minutes to tell me what the plan was with each area. I know big words and the scientific names... but yeah im not going to agree to a blind diagnosis and treatment to the tune of 45,000 bucks That seems pretty excessive. I respect the abilities but is anyvtrade c skill worth THAT MUCH for 5 or 6 hrs work holeee crap

Dr. Frazier and Nyla are an amazing team of caring folk. You can find a better Dental group.read more

I drive 2 1/2 hours one way to see Dr Barton. He is by far the most caring and professional dentist…read moreI have ever been to in my 55 years. Dr Barton and his staff are not only concerned about my dental health but my total health. His work is beautiful and the work was done painlessly. I've always feared the dentist because of problems and painful treatment elsewhere... Now I look forward to going to the dentist. Jim Stone

I can't review his service cause I was never given the opportunity! I call to schedule an…read moreappointment at his office cause he had good reviews but the woman that answered kinda just blew me off and gave me the number of another dentist and told me to just call them. I happen to have great insurance so payment wasn't a problem. I did call the other dentist office and fixed my tooth without any pain at all! I'm now currently going to Bartram park dental And would highly recommend them to anyone!!!(just Google them and read the reviews!) A lost customer, Christopher

I moved to Jacksonville in May 2024 from New York and was initially nervous about finding a new…read moredentist. I visited San Marco Dentistry for the first time last week, and the moment I walked through the door, I felt at home. From the front desk to the clinical staff, everyone was warm and welcoming. Charlene performed my cleaning, and it was by far the most thorough cleaning I've ever had. She didn't rush and even went back over a few spots to ensure everything was perfect--her attention to detail truly stood out. Brandy, who prepared me for the doctor, was also incredibly kind and attentive. The entire office is well-organized and creates a comfortable environment. I'm genuinely looking forward to my next visit. Charlene, in particular, deserves special recognition--she clearly takes great pride in her work and genuinely cares for her patients!

I love my new dentist. The staff is super sweet and took really great care of me during my visit. I…read morewas a little nervous because I had been trying to find a new dentist since before the pandemic after a bad experience with a chain dentistry practice. San Marco Dentistry made me feel at ease.

Very welcoming staff and building. Never been more…read morecomfortable visiting the dentist, all staff is polite and professional. So glad I found this dentist office, I will be using this office for all future needs. Highly recommend!

I am extremely disappointed with my experience at this dental office. From start to finish, the…read morelevel of professionalism and patient care fell far below what I expected. Communication was poor, appointments were not handled efficiently, and I felt my concerns were dismissed rather than addressed. The staff appeared disorganized to my case, and the overall experience left me feeling frustrated and undervalued as a patient. What was most concerning was the lack of transparency regarding treatment recommendations and costs. I did not feel that adequate explanations were provided, making it difficult to make informed decisions about my dental care. I originally came in for a routine cleaning about a year and a half ago with no pain, sensitivity, or concerns regarding my teeth. During the visit, I was told I had a couple of cavities that were not a major concern, but I agreed to have them treated anyway. Since that treatment, I have experienced constant pain and sensitivity that I never had before. I can no longer comfortably bite into foods as simple as chicken without pain, and drinking anything cold causes significant discomfort. What should have been a straightforward procedure has turned into a year-and-a-half-long ordeal. Over this period, I returned multiple times to report the same symptoms. Rather than seriously addressing my concerns, I was repeatedly told that the work had been performed professionally and that the discomfort would eventually go away. Days turned into weeks, weeks into months, and now more than a year later, the pain remains and has only gotten worse. The treatment was redone five separate times, yet the issue was never resolved. Despite acknowledging the ongoing problem by repeatedly redoing the work, the conversation than became that there was no need to continue and that "these things happen with age." This explanation is difficult to accept considering the pain began immediately after treatment and was never present beforehand. What has been most frustrating is feeling dismissed throughout the entire process. During my most recent visit, after more than a year of consistently reporting the same symptoms, I felt as though my concerns were not taken seriously. At one point, I was even left with the impression that the dentist questioned whether the pain I was experiencing was real. No patient seeking help for a persistent issue should be made to feel that way. I have placed a tremendous amount of trust in this healthcare provider. I trusted this office to improve my dental health, and instead I have been dealing with pain, sensitivity, repeated appointments, and unanswered concerns for over a year. I want to make it clear that this review is not directed at the dental assistants or "most" of the front desk and scheduling staff. In my experience, the majority of them were kind, professional, and genuinely seemed to care about helping patients. My concerns are specifically directed toward the individuals responsible for handling my ongoing care. Is what made this such a frustrating and uncomfortable experience.